• 1.0 out of 5 stars

    One star is very generous

    This move to a dongle in lieu of a regular USB has been a mess. I spent three hours on Apple Support troubleshooting printing before confirming it was the dongle. It took three tech people to get to that point. I had projector issues too with my presentation blacking out during work talks.

    This is bad design and not a workable system for a writer and university professor.

    Within two days of the mammoth trouble shooting session (it knocked out a full writing session). The dongle stopped working again within a week. At present I need to reboot every time I print.

    I liked the lighter laptop (a Macbook) but the need for these plastic bits for basic tasks is just not ok.

    It's a false economy requiring budgeting backup versions and time spent on tech support. Yet worse, as there was an issue with the Apple Store they had the cost of a full computer -- not reimbursed -- on my credit card for more than 60 days.

    Apple : I was a loyal customer for two decades but I would not at this point recommend your products or services.

  • 1.0 out of 5 stars

    Don't but this

    If you need something to connect to an external monitor, don't buy this. Constant flickering if you use the HDMI port. Apple is slipping!

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    UBC-C Multiport Adapter Update not installing

    Despite trying over 20 times, the UBC-C Multiport adapter always fails to install. Come on Apple! This is the worst customer experience with a new laptop I have had in a long time. Super disappointed. I now have a brand new 15 inch Macbook Pro and I cannot get my monitors to work with it.

    31 of 31 people found this useful

  • 5.0 out of 5 stars

    Works for me

    Bought this a few months ago to use a legacy audio interface with my gold MacBook. It worked just fine. Just tried connecting to a 4K projector and was a little worried based on the reviews here. I'm happy to report that it worked flawlessly. I got 4K resolution and 60Hz. At least 60Hz was being reported in the display preferences, but there was no cursor lag like I get on my 4K display attached to my older iMac — so I believe the display preferences when it says 60Hz.

    First time I plugged it in it did a firmware update. Perhaps people are not doing the firmware update.

    99% of the time I don't need to use any of the ports on my MacBook, but when I need HDMI or legacy USB this little dongle delivers.

    8 of 11 people found this useful

  • 4.0 out of 5 stars

    Some reviews miss the point and some are misleading.

    The USB-C port on the adapter is for charging the MBPro only. This is something a high level Apple tech told me after I complained the USB-C port wouldn't run my external USB backup drive or charge my iPhone.
    I use the USB port for a Orico USB-2 hub to run my non-USB-C devices (Logitech mouse & trackball, Wacom Bamboo tablet, USB keyboard, WD MyPassport backup drives and iPhone charger). Orico said a USB-3 hub may interfere with Bluetooth so I got the USB-2. You need to make sure the USB hub has AC power.
    The HDMI works great with my new HP 22cwa monitor, my old monitor was DVI.
    I got the non-Touchbar MBP because I'd rather have the buttons and do not need to customize function keys.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Three connections in a small connector

    Handily supports charging through USB-C while outputting to a monitor over HDMI and a standard USB connection all at once. It doesn't work with my cheap HDMI selector so it needs to be directly connected to my monitor which is the only downside.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    apple lover says DONT TOUCH IT

    I bought a mac book. It is wonderful and my favorite mac so far. But this adapter is awful - disconnects at random, I cannot eject a disk, it fails to let my macbook backup. I could not say how I tried to resolve it - refused to publish.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    HDMI does not work with late-2016 MacBook Pro

    Brand new MacBook 2016 Pro with this adapter and HDMI>DVI-D cable does not work. MacBook will not detect the external display. Expensive piece of junk.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    Battery drains even when plugged in

    When using power intensive applications, a power cord plugged into this adapter will be bottlenecked or something. Battery will slowly drain over time rather than staying fully charged. The video functionality works great and is more reliable than knockoff brands, but having to use up a separate USB port for power when this adapter is supposed to be able to do it is very frustrating!

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    HDMI connection does not work

    I have an intermittent issue where an external display will go dark for a second or two at a time, a couple of times a minute. Sometimes this effect is persistent and sticks around; usually it resolves itself after a few minutes until the next time the computer wakes from sleep, or the next time I connect a monitor.

    From the looks of these reviews, I'm not the only one with this issue. I have a 12" Macbook, but I've heard reports of "Touch Bar MBP" owners seeing the same problem.

    Apple says that if you buy a USB-C-only Mac, you'll be able to use this adapter to connect an external display. This claim factored into my decision to purchase a 12" Macbook, but the implementation is clearly flawed to the point where it is IMO not ready for market. As of now, I cannot rely on being able to connect a display to my laptop. That's totally unacceptable.

    This seems to have been a known issue for a while, so it is really not a good sign that Apple hasn't either a) silently fixed it with a software update or b) issued a statement. If you already have a USB-C-only Mac, you may have no better option than to buy this adapter as a companion and hope that it works well *enough*. If you don't already own such a Mac, then maybe you should hold off on purchasing one until Apple fixes this horrible flaw.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Avoid This Product

    Despite installing an update as soon as I plugged the adapter in, it is still not working properly. Terrible flickering. Do not buy. I'm using a late 2016 15" Macbook Pro and a 34" Samsung monitor.

    24 of 24 people found this useful

  • 2.0 out of 5 stars

    Expensive and unreliable

    My adapter arrived with the USB port not working. I tried the product because usually apple products are expensive but normally work well. It seems this adapter is the exception.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Works as expected

    Just bought this today from the Apple store during the USB-C promotion. Using it on my 2016 Macbook 12", I have no problem connecting to my FHD monitor using a regular HDMI cable. No flicking, no sudden disconnection, no problem waking up from sleep, no problem with hot plugging or unplugging. Have not tried 4K.

    USB seems to be have 3.0 speed. Connected my Seagate 1TB portable drive and got 100MB/s read and write speed as expected from a spinning hard drive. Definitely not a USB 2.0 as stated by a couple of reviewers. System report shows the external drive connected to a USB 3.0 bus with up to 5Gb/s speed and providing 900mA of current to the port.

    The adapter is slightly warm to touch after running for an hour. Not a concern at all.

    My adapter is running firmware version 2.35.

  • 1.0 out of 5 stars


    I tried to use this for my late 2016 Macbook Pro to drive an external Dell U2913WM monitor, thinking it would be a great solution for power, display and the USB bus. The first thing macOS Sierra asks you to do when connecting is install a new driver. Out of our 3 computers, only 1 was able to successfully install the driver. My display flickered constantly at times, and when it did work there was significant underscan. Either the MBP thought it was a TV, or couldn't handle the widescreen display, but this is a horrible product and no one at Apple yet really knows. A j5create USB-C to DisplayPort cable worked perfectly, as did ANY OTHER third-party adapter for USB-C to HDMI. Just don't use this one.

    22 of 23 people found this useful

  • 4.0 out of 5 stars

    Great adapter, but you NEED a good cable!

    After buying a MacBook Pro with only USB-C ports, it was time to connect it to my Dell 4K monitor. I was so alarmed by the low ratings on this device that I first bought a different brand... which did not work at all. Despite the preponderance of negative reviews, I decided there is no way Apple would sell a product with so many problems, so there must be something else going on, and after some consideration I went ahead and bought this one.

    At first, I was dismayed to find I was suffering the same flickering issue so many other users have reported. However, it turns out that the problem was not the adapter, but the cheap cable I was using. Another cable I tried didn't work at all. However, a $20 cable from Wal-Mart (the 4 foot GE Pro HDMI cable) solved the problem, and now I'm having excellent results.

    HDMI is a demanding protocol, and your entire setup needs high-quality components. Your cables should be as short as possible to minimize the chance of problems. If you're having difficulties with this adapter, chances are you need a new cable as well.

    The only reason I'm giving it four stars is that I'd prefer to have an integrated adapter + cable that was devoted to just plugging in HDMI monitors to USB-C ports, without requiring such a bulky dongle. That would simplify my setup considerably. But in the absence of such a thing, this seems to be the second-best alternative.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Constant screen flickering

    Any connected HDMI screen will turn off for a few seconds every few minutes. Highly annoying. Do not buy.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Kinda works but it's really buggy. Poor experience.

    I'm disappointed in the quality of this product, especially since Apple is forcing us to use USB-C everything. The adapter will often cause a kernel panic with my new MacBookPro 13". It told me there was an update as soon as I plugged it in - but it immediately crashed. I was able to reboot and then tried a few more times and was finally able to get the update to install. However when I put my Mac to sleep my external monitor blinks between sleeping and then waking up and falling asleep quickly again repeatedly over and over forever. So I just have to remember to unplug it when I walk away from my PC since it doesn't put the external monitor to sleep properly. It's really annoying and a poor quality experience overall.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    HDMI not working with 2016 MBP 15"

    External screen flickers couple of times and never comes up after. But MacBook shows its connected to two monitors. Please fix.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Does not work as intended

    I am looking to connect an LG UltraFine 4K display to a late 2013 Retina Macbook. While at the Apple Store, I was told this adapter would allow me to connect an HDMI cable from the MacBook to the USB-C port on the 4K Display. The connection does not work as intended. The MacBook does not recognize the display at all. I called Apple Support to resolve the issue and they were unable to help me.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    Constant flickering of the screen, in all resolutions.
    Macbook unusable.
    A real daylight robbery.

    48 of 51 people found this useful