• 1.0 out of 5 stars

    Beware, this is a great keyboard...at first. Then it dies

    When I first got this keyboard, I was in impressed. It worked well and just automatically magnetically attached great but, as is becoming troublingly more often the occurrence with Apple products, glitches started after about 12 months of use. The first thing that happened is the iPad Pro displays the message "Accessory Not Supported" so, as many people do, I disconnect it and reconnect it, which fixes it temporarily. After that, every time you open the iPad that same message constantly pops up. Then, after a few weeks, the iPad stops seeing the keyboard altogether. Now, at 14 months it's absolutely useless and the iPad doesn't even recognize it is attached, so the keyboard is now dead. I use my keyboard regularly for my business, and I need it, I am constantly typing text messages and emails from an airplane seat to sitting in the bed. It's been adult used and protected the entire time I've had it. Never dropped or left near moisture, I take care of my stuff, especially my Apple stuff. Just average adult use. Don't get me wrong, if the keyboard was, say $20, sure, I get it, not that big of a deal, but as expensive as Apple products are, they should last well beyond 12 months.

    I paid a hefty price for this because I thought it would last. $170 for a keyboard that lasts 12 months is a ripoff, sorry Apple, this one is a major fail on your part. #ipadkeyboardfail

    I'm still not sure if it's a hardware issue or a software bug but, either way, it is dead.

    If you want a keyboard that lasts and works for about 12 months, then buy this keyboard, it'll cost you about $15 per month because at 12 months, it's going to die and you're going to have to either buy a new one or go without.

    I am really surprised that Apple has not done something to fix this problem. I really hate to have to type this review because I am an Apple person, not obsessive but everything I've got is Apple, iMac, iPad Pro, iPhone, Airport, etc. In fact I still have my original iPad 1...and the aftermarket keyboard STILL WORKS. My children now use it.

    Sincelry disappointed at the failure of a $170 keyboard.

    Future buyers: Beware

    46 of 49 people found this useful

  • 4.0 out of 5 stars

    Great feel keyboard- great steadiness

    The keys on the keyboard feel great to use. The steady design doesn’t make the screen wobble at all. I would have given 5 stars if this case protected the back of the iPad. I think for the £169 I paid, it could have been implemented.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Faulty product with little or no help from Apple

    Got about a year and a half out of this keyboard but an iOS update seems to have rendered it useless. Device is not recognized by the iPad Pro. Over and over and over. Can't even leave it attached without constant error messages. I am clearly NOT the only person to have this problem. It is all over Apple forums. Finally made it into the "nearest" Apple Store but was turned away because they couldn't give me an appointment with a "technician". I had a simple question: Do I have to buy a new one or is there some kind of replacement plan? They would no tell me. Extremely disappointed. I was using my iPad Pro as a laptop alternative. This problem has made that impossible without spending ANOTHER $229 or spending 3 hours driving back to the Apple Store on the off-chance of a fair resolution. Why can't SOMEONE just tell me if I have to pay full price to replace it or not? I would just buy it online and be done with it.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Feels good, but never sat right from the start

    The case itself is fine. The keyboard feels good. What is horrible is when put in keyboard mode, the horizontal part (the whole keyboard) never set flush against the surface it is sitting on, the front edge sits 1/4 above the surface. Which leads to not really being able to type efficiently or at all because it wiggles the whole time. It makes it nearly unusable for me. I didn't mention it or take it back because I thought it was just a normal thing. Until my mother in law got one and hers sits flush. Huge difference! I guess I just got a bad nut.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    So Far So Good

    I love the keyboard so far. I read all of the reviews, and bought it. Granted, it's only been a month. I had the IPad Pro smaller version before I upgraded to the new Pro 12.9. Yes, it is missing a spot to secure the pencil, but I didn't let that sway me. I have a nice case to hold it or a strap to attach it if I want to. I do wish there was a back cover and a number pad. What I really miss, in case anyone at Apple reads these, is a backlight function. I do a lot of nighttime reading/typing and would love that. Unless it is here and I am missing it. But so far it connects immediately, I've not had any issues there, it's light, keys are easy to use. Maybe the next one will have a little scroll pad on it haha, then I would probably never use my laptop again.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Stopped working after warranty

    First Apple product I have been disappointed with. Love the IPad but the keyboard didn't last...

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    "Device not supported"

    7 months old and no longer works. Keyboard gets hi-jacked. Concept was awesome, but execution epic fail... I expect more for what I paid for this. Looking for a more reliable replacement.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    I defraud myself

    It's the worst investment I've ever made, I've had to change it for two months and pretty much the same thing. Life time 9 months. Nor is it worth this keyboard. It did not meet my expectations disappointed me.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    Stopped working :(

    Really loved this at first, yes it was great. But I've now had it for over a year and its now only a very expensive flip case. Doesn't even work with Apple services anymore. Totally dead. For the money i would have thought it would last longer. Extremely disappointed, will not be buying a replacement.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    poor durability

    slim keyboard yes, but poor durability. product failed within a few months.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Rapid deterioration in fit with the iPad Pro ....

    ... over the past few months. This keyboard is now highly unreliable. Apart from inconsistent messaging - sometimes it comes up sometimes it doesn't - saying it is not suitable for the device and allowing use of the screen keyboard only, it has also developed an inconsistent tendency to back-delete as if the button were being held down. The only way not to arrest its progress as it deletes text is to back out and save the document as fast as possible. In short, don't buy this until Apple can categorically assure you that these problems have been fixed.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    Love the keyboard and the pencil

    I write novels and I love the keyboard. I can now write anywhere. I use the pencil to make notations and scribble ideas when I'm proofreading. I can't say enough about how easy the keyboard and the pencil are to use and how much easier writing has become for me.

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    Very unreliable

    Started off loving this keyboard. Simple and elegant. However after using it for a while it keeps breaking down and every 3-5 minutes I get an error on the screen saying This accessory is not supported. Seems there are lots of similar complains in the apple forums. The standard advice of cleaning the contacts does not work. This product is faulty.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Never Buy One of These

    Broke a week before the guarantee expired. I went to the store afterwards, (my bad) and the recommendation was for me to buy a new one. Let's see, a device that never fell on the floor or something like ir, breais in less than a year and the suggestion is to buy a new one? ������ Never again. This is disposable gadget!!

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Device not supported!

    Loved the design and have all of the Apple products. This is the first product I have to tell my friends not to buy. Failed just after warrenty and I would not ever buy another one. Sorry, Apple you missed big time on this one.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    A FAST keyboard! "Like butta!"

    Given the right equipment, I type fast enough to make the keyboard smoke, and this keyboard is definitely smoking. You will find that the keys are perfectly placed for fast typing and minimal errors. The "touch" is subtle enough to seemingly read your mind. There appears to be plenty of room for large fingers.

    Now some advice. I got the iPad Pro 12.9" to be used primarily for art and photography projects. However, it has served temporarily as a stand-in while my Macbook Pro is being repaired. I didn't expect it to match the functionality of the MacBook Pro, which would be considered a real workhorse by comparison.

    But then, necessity is the mother of invention. After tweeking the setup, my iPad Pro is as functional as any laptop.

    First, I got a strong, thin board with a footprint slightly larger than my iPad and keyboard together. Then, I duct taped my iPad and keyboard all around, to secure everything into position and to eliminate shifting. This includes taping the keyboard into the correct triangular shape that props the iPad up.

    Now I can work on my iPad keyboard without limitations, even if I'm hanging upside down, no problem.

    For those who want to fold their iPads up frequently for travel, the next design steps will be theirs to develop. I've got what I need, so I'm done.

    One troubleshooting pointer: if your keyboard connection becomes intermittent, this is because the three-point connection requires the iPad and keyboard to be resting on a flat surface. If your iPad and keyboard are on your lap or are being jostled around, you'll have problems. The solution is to keep something firm and flat, right under these connections. Do this, and all should be well.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Works perfectly

    I also agree to the guy before, don't listen to the negative reviews. I'm working with external keyboards since day 1, different manufacturers. This is by far the best one!

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    Just stopped working. Keeping this review short because I hate typing on the iPad screen. "This accessory not supported by this device". Out of nowhere.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Smart Keyboard dumb.

    Mine's not working now. Turn off and on iPad many times and it work for a few minutes and flash not supporting this accessory.

    28 of 30 people found this useful

  • 5.0 out of 5 stars


    I really like this keboard, it's portable for using it wherever I want. I recommend this product specially for students, as it is fast and light for all the schools task.

    I haven't experienced any trouble with this keyboard, but thats normal for nowadays technology. You may not have the same keyboard and Ipad more than a year, thats why Apple launches every year a new Ipad and keyboard.

    I am actually writing this review with the keyboard.

    6 of 10 people found this useful