• 1.0 out of 5 stars

    Problems over time

    Loved the design and functionality when I bought the keyboard about 10 months ago. But the keyboard is now causing my iPad to malfunction. The screen rapidly flashes time, battery life status and the iPad beeps when the iPad is asleep while sitting upright in the keyboard stand position. The off switch does not function while this is happening. The only way to make the flashing and beeping stop is closing the keyboard onto the iPad. I have detached the keyboard from the iPad and resorted to only attaching it when I need to use it for a lot of typing. The keyboard is also NOT immediately recognized by the iPad when I attach it, so I have to wait several seconds (about 30) before I start to type.

    29 of 30 people found this useful

  • 4.0 out of 5 stars

    Great Keyboard...ok cover

    This keyboard cover, as a keyboard, is great. Though I understand some reviews issues with iOS and other function buttons being absent, I believe this was done because of the touch screen use of the iPad. I have gotten to the point that when I am on my MBP I am hitting the screen! HAH! No joke. It works very well and I have had ZERO issues with key lag or inoperative keys. Its been great as a keyboard, but....

    ...as a cover this really misses the mark. I dislike the magnet connection. It is a bit weak and makes a bit worried to hold my iPad as I have my other iPads with covers. It also doesn't protect the back of my iPad. I have had to go buy and cover to cover the complete iPad and just use the keyboard when I need it. Also the way it folds out is a pain in the neck. That's being nice.

    Just my opinion. Your mileage may vary.

  • 3.0 out of 5 stars

    Great idea, poor execution

    I got this as a gift with my iPad Pro.
    The problem isn't the keyboard itself which works as described, it's the way it folds out.
    On a straight surface the keyboard itself sits 5-6mm off the surface, so when I type, it moves up and down.
    Surely these were tested on the iPad Pro.
    If not, it may be that mine is defective.
    Jonny Ives, where are you?

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Very ergonomic with some room for improvement

    After a couple of weeks of frequent use, I can say that this keyboard is easy to use. I experience very few keystroke errors when compared to a normal laptop, and actually prefer it to a laptop when doing web browsing or even for light email and document tweaking for work. It works equally as well on the lap as it does on a table, and my wrists don't feel cramped in either position. The magnet on the cover is very strong - it takes concerted effort to move the iPad when docked, which is a good thing.

    They really should make the keyboard backlit (or at least reflective) and integrate it with a full case, even if that sacrifices some weight. Also, it's cumbersome to read/browse in portrait with the keyboard folded behind the device, so a 2nd magnet would work wonders. Other than that, I would consider this a good add-on, if not a bit pricey for what you get.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Would have given a 5

    I had the Logitech keyboard because of the backlit keys and shortcuts on the keys. However, it was bulky and it began to scratch my screen. I went with the Apple keypad instead and I am glad I did. It's two downfalls are it's easy to get dirty on the backside and it does not have shortcut keys. I would recommend this keypad to anyone, but get a case for the back of the keypad.

    5 of 8 people found this useful

  • 5.0 out of 5 stars

    Best iPad Pro keyboard ever!

    I recently got the new iPad Pro 12.9" and then I got the new Smart Keyboard for it. I am typing this review with it and enjoying it so much! The keys are so comfortable and perfect for typing for long periods of time. I find that typing on my lap with it is actually quite comfortable. I love the different modes you can use it in such as the standard type mode and watch mode (which is great for watching movies and browsing the web). Being able to close it up like a laptop is so convenient and very light for carrying around. I am also very happy with being able to use it as a cover for the screen so it doesn't get scratched up.Overall this is a great keyboard and I would recommend buying it!

    13 of 16 people found this useful

  • 4.0 out of 5 stars

    Great keyboard, lacks in some areas

    The feel of the keyboard is excellent and it provides almost as good a typing experience as a regular keyboard, certainly better than any of the other portable keyboards I have used. It is a keyboard and a front cover for the screen, it does not protect the rest of the iPad, and it is not compatible with other cases that provide full coverage, so if that is what you need from a cover the Logitech is a better protection choice.
    This is a very expensive keyboard compared to others on the market. It does have a good feel and a slick way to connect to the iPad, but there is no place to slide in a pencil, so you need to carry that around separately if you use one. It does not have any indicator lights on the keyboard, so that can be annoying at times. It is also quite thick when folding it in the front, so it more than doubles the thickness of your iPad which can be an issue to have it fit in some smaller bags.
    I feel for this price point, it needs to be better, so no 5 star, I wanted to rate it 3 star, but even with all the detractions it is still my keyboard of choice.

    9 of 10 people found this useful

  • 3.0 out of 5 stars

    Not bad, but not superb either

    After living about 11 months with the Apple iPad Pro 12.9" Smart Keyboard, these are my findings:


    • Decent key feel considering how small/low-profile the keybed is. It's not ideal. As a touch-typist, I find it difficult telling when my fingers are on keys or between them; the dead space between keys has the same texture/feel as keys. This is a problem with all Apple keyboards and has been for a long time. However, for what this is, a light and small "hideable" keyboard for a mobile device, it is actually very usable for extended amounts of typing.

    • Relatively quiet typing, though the board resonates a bit when typing (like tapping on cardboard, which is probably exactly what you're doing).

    • Compact design when used as a cover (though it adds weight to an otherwise very light iPad). Very small footprint.

    • Solid connection (see caveat below).

    • Sturdy when in use as an iPad stand. It's harder than I thought it would be to knock it over.


    • Key labels are wearing off. I ordered my keyboard December 2015, received it in January 2016. The labeling is wearing off in under a year of medium usage. I mostly use the keyboard for Internet typing (like this review). I guess I do a fair amount of that, but I've never seen Mac keyboards' key labels wear off in under five years of usage.

    • The surface of the keyboard is starting to Iift off the base, around frequently used keys (the right of the spacebar, near right side command key).

    • No easy removal tab to pull on when pulling the magnetic strip off of the iPad. It seems to me that this will lead to people tearing their Smart Keyboards from repeatedly removing them. Since there's no repair ability here, that means you would have to buy a new one. At this cost, that is a huge issue. Apple has issues with disposable electronics...

    • The base shares duty of screen protection, which is risky for the screen. You must be sure to clean the felt (not easy) that rests on your screen when used as screen protector. The felt can pick up debris that can scratch your screen. You ought consider where you're setting it when working and check it before folding it back up.

    • No escape key.

    • The price is very high. Buying an iPad Pro + Pencil + Smart Keyboard + USB dongle was comparable to buying a $1300 laptop, but lacks the capabilities of said laptop. I wanted this device for what it is, so I still chose to buy it. But the cost vs practicality is a thing to consider.

    • Software behavior is annoying. This is a problem with iOS (as of iOS 9.3.x). Ex 1: it's impossible to start a sentence with a lower case letter; yes there are reasons to do this (note that iOS refuses to force capitalize sentences that are prefixed by colons, bullets, etc). Ex 2: Autocorrect has no business being so aggressive when using a physical keyboard. I find entire words changed after the fact of me typing them exactly as I want them and starting on the next word or special character. Ex 3: Having the keyboard attached makes dictation impossible (the option is nowhere to be found while the keyboard is attached; you have to lift it off the base to get the on-screen keyboard to pop up and give you the dictation button). Ex 4: you cannot type special characters by pressing and holding a key, yet you also cannot do auto repeat when pressing and holding letters (less useful, I agree; so there should be special character support). Ex 5: Apps seem to require intentional developer support of the keyboard. No support is automatic and there are tons of cases where websites and apps do not let you use the keyboard to do the same things you'd do with the onscreen keyboard or what you'd expect to do with a desktop computer's keyboard.

    • The keyboard acts as a screen cover and an iPad stand but it is not adjustable in positioning when acting as a stand. The lower angle mode of the other smart cases is not possible here but would be very welcome.

    19 of 19 people found this useful

  • 3.0 out of 5 stars

    Not hating, just telling it like it is.

    Overall, the Smart Keyboard is pretty good. While open, it functions as a great, study stand to prop your iPad up. Also, when open, the keyboard does function very well, is very responsive, the keystrokes pretty crisp, and has proven itself to be a (dare I say) necessary companion to my iPad.

    However, there is something gravely wrong with the connection that it establishes to the iPad via the three, circular Smart Connectors. I have read about this numerous times, so it isn't in my head: Countless times, I have been driving along, when suddenly I start hearing an incessant, rhythmic noise coming from the iPad (it's the same exact noise that your iPad makes one time when you plug it in to charge). Best I can tell, the Smart Keyboard and Smart Connectors aren't establishing a consistently secure connection, and the iPad keeps registering the keyboard being pulled off and reattached every single second. At best, the noise is INFURIATING. At worst, this issue actively drains the battery within an hour if you don't pull the Smart Keyboard off and break the connection.

    I've seen Apple representatives respond to disgruntled customers saying that it might be this-or-that. It's the Smart Keyboard and Smart Connectors. I really wish they would fix it, because it's a serious and prevalent flaw in an otherwise great companion product.

    14 of 14 people found this useful

  • 2.0 out of 5 stars


    I am a big Apple produce fan. I've purchased all the variations of IPhones for myself, wife and daughter. I also have Mac laptops, and I have had several Ipads, ending with the Ipad Pro 12.9. I was very excited to buy the Apple Keyboard and enjoyed using it, despite the flat keys. But within months of using it, many of the letters rubbed off. Although I touch type, I still like seeing the letters. I even tried a white permanent marker, but it looks very bad now.

    The lightness, the smart connectors are all great features, but it looks really bad. I want to be proud of the Apple products I buy.

    18 of 18 people found this useful

  • 2.0 out of 5 stars

    Great until...

    I loved this keyboard, and despite the buzz I heard on the internet, the smart keyboard paired with Apple pencil on the iPad Pro did function as a laptop replacement for me about 95 percent of the time. I am an artist by trade and the iPad Pro continues to be my favorite tool for digital art. I also really appreciated the handy keyboard right in the cover. But then, about four months after I bought this device, very gradually the keyboard stopped working. At first its connection with the iPad would fail once a week, then once a day, then I had to mess with the smart connector five minutes each time I wanted to type, and then the keyboard stopped working entirely. My iPad kept flashing an alert that said "the accessory is not supported by the device." cleaning the keyboard and restarting the iPad did nothing. So I've got a new smart keyboard coming thanks to my warranty, but I am worried that the new one will just break again. If you look online, you'll find that a lot of people are having this problem, and as far as I can tell Apple hasn't offered an explanation. I don't know if this is an issue with IOS. But, although I do recommend this keyboard in theory, if you're thinking about buying one, I would wait until they work out a few problems.

    23 of 24 people found this useful

  • 3.0 out of 5 stars

    Nice for typing, but magnet too weak

    I like the keyboard for typing, but the magnet isn't strong enough to hold it closed so my ipad often "wakes up" in my bag if the keyboard falls away. It sometimes comes off altogether when I'm flipping it around to open or close it, which is a pain and makes it look bad to others in the room as I'm showing off my expensive new toy :)

    I also wish it had an ability to prop the ipad up at a shallow angle like you can with a smart cover.

    9 of 9 people found this useful

  • 5.0 out of 5 stars


    This is a comfortable keyboard to use: it has a lovely feel to it, the keys spring back sweetly and you can type all morning on it.
    It even has a pleasant sound to it. I like it. Bit pricey, but it's Apple. Good kit.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    This accessory not supported by this device

    Ive gone through a restore, software update, cleaned the connections, etc.
    Always says "This accessory is not supported by this device."
    (iPad pro 12.9")
    Apple doesn't work with Apple. Disappointing

    29 of 38 people found this useful

  • 2.0 out of 5 stars

    Good keyboard but...

    Bought this keyboard with my iPad Pro when they first were released. Was a fine addition until iOS 10 update and now the keyboard only works very intermittently. Incredibly frustrating if you're trying to do some work. For an expensive piece of equipment you'd expect an awful lot better. I wouldn't buy this keyboard again.

  • 2.0 out of 5 stars

    Not pleased

    This keyboard is not a favorite for multiple reasons.
    - no back light on the keys
    - no dictate button
    - is it just me or are the keys loud
    But more so, it is how it folds up when not in use. My first clue should have been when 2 technicians in the Apple store couldn't show me how to fold it.
    If I want to use the on-screen keyboard, I have to fold the Smart Keyboard up and behind the screen. When I finish using the on-screen keyboard and pick up the ipad to close it, the keyboard falls and hits whatever surface is below. EVERYTIME. And because it is so long, even if I catch it, I don't catch it enough to miss it smacking the table.
    Would have preferred a design that doesn't require the folding behind. Yes, I realize that is how it balances.

    Any online help indicates that I can use the dictate button on the on-screen keyboard. Can not quickly switch back and forth between these screens. And if I try and do it, you guessed it. The keyboard smacks the table.

    Although I had to charge my Brookstone keyboard with the old ipad, that design was terrific and easy for me.

    I intentionally bought the Smart keyboard for writing longer documents. But would trade it in for an even Smarter keyboard.

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    Keyboard is great, but most unlike Apple the design detail is missing

    Keyboard is great, but most unlike Apple the design detail is missing. The list is quite lengthy for example :
    - the magnetic clip keeps falling off particularly if folding the keyboard or on a soft surface. It could work out expensive if you dropped your iPad because it failed as some have reported.
    - many keys that you expect to be there are missing. It's not as if there isnt enough space,
    - internationalisation is just not there. It is a USA keyboard. Do not expect local currency signs. Not sure how much the global key for changing keyboard language is, it still doesn't l give me my local currency.
    - it is not terribly stable unless on a flat surface, particularly on the larger iPads - I have a pro.
    - it it verging on the bulky.

    Lovely idea, as stated the good design hasn't been carried through to implementation.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    This keyboard is dumb

    This keyboard is bad I bought and after a month it just stopped working. This is the most baddest keyboard I've ever seen I don't what happened with it

    16 of 27 people found this useful

  • 5.0 out of 5 stars

    Better than I expected

    The keyboard has turned out to be better than I expected. It is sturdy enough that I can use it on my lap. It folds up nicely and i don't mind the hump, it adds character. Every so often the keys don't work or get stuck but i just push on it and after a wile it goes back to normal. I have had the case for about 6 months and this has happened twice. Annoying but not enough of an issue to not buy it. I have had variety of non-apple cases and keyboards and this is the best so far. Would love to have the keys light up, maybe in the next version. It cleans up great. Well worth the money, though I would prefer Apple reduce the price to around 99.00.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Sleek and slim keyboard.

    I just got it with the Larger IPad Pro. It has a good fit and feel. The keyboard is very responsive and does not need recharging :). The keyboard can be adjusted to different positions easily to allow the user to use the IPad Pro comfortably on the Intenet. I like the functionality of this keyboard and its price. Recommend including colors like red, blue and gold to blend with the colors of the IPad Pro.

    5 of 7 people found this useful