• 1.0 out of 5 stars


    • Written by Alex A

    Just as I suspected these are over priced over hyped headphones with a great marketing campaign. Don’t waste your money. I’ve had these about 3-4 months now and will randomly die mid workout even though they are charged. Ave your money and buy PLANTRONICS headphones.

    49 of 56 people found this useful

  • 1.0 out of 5 stars

    Keep breaking down

    • Written by Ali A

    After two months of purchasing my bowerbeats 3 broke down and I couldn’t turn it on , I send it to the shop they replace it with new one ,after a week it broke down again , I’m extremely frustrated and i am considering another brand

    35 of 39 people found this useful

  • 1.0 out of 5 stars

    No bass and flat sound

    • Written by Cheap S

    Very disappointing sound. Bass is non existent. I figured with “beats” headphones I would be able to hear some “beats”. I wish I had saved my money and bought headphones from another company...

    29 of 37 people found this useful

  • 1.0 out of 5 stars

    Awful Quality

    • Written by Austin G from Shelby Township

    I have been through 3 different pairs of these headphones and will not be getting another. Each pair has barely lasted me more than a year. These are way overpriced for the quality. Why are they even considered sport headphones if they cannot handle the sweat/physical aspects of fitness?
    Apple should be ashamed that they produce and sell such an awful product at a RIDICULOUS price. The fact that they don't care or do anything about improvements to the product blows my mind. I am a dedicated Apple product user and these are not reflective of who are they. Do not recommend. Spend your hard earned money and other headphones that are actually worth it, especially if you need them for working out.

    I bought mine from Walmart because they were on sale and thank the good lord that I purchased their 2 year care plan because I had a hunch that I was going to need it and I was right. Sent the broken headphones back and received a credit.

    Apple, look at all of these horrid reviews. DO SOMETHING ABOUT IT. Obviously these are defective in more ways than one. Horrible look.

  • 3.0 out of 5 stars

    Love them, but unreliable connection

    • Written by Stephen E from Liverpool

    I’ve had 2 pairs so far. I returned the first because of connection problems, then decided to get another pair a couple of months later in the hope it was an isolated issue. When they work they are fantastic - I love the automatic on/off as you put them in your ears/remove them. The sound is great and they don’t move at all while doing exercise. For the first week the new pair worked perfectly, then all of a sudden they disappeared from my iPhone’s Bluetooth list. Unfortunately the only way to re-pair them is with the case, so I had to wait until getting home. The phone recognised them as Powerbeats but not mine, so I had to manually re-pair, even though they were still showing as paired with my iPad. Then yesterday exactly the same thing happened with the iPad. So far since I re-paired them they have maintained the connection, but it’s frustrating not to be able to trust that they will definitely connect to your phone when you take them out of the house without the case. Seems to be a problem with the Apple H1 chip, because I’ve never had anything similar to this with any other Bluetooth earphones. Hoping an update fixes the issues.

  • 2.0 out of 5 stars

    Underwhelming sound and battery life

    • Written by Sam W from LA

    My first and very likely my last Beats purchase. The sound is terrible and the battery life is nowhere near 12 hours as claimed by Apple. I am pretty sure my earphones are genuine as I got them a very large Apple re-seller. Very disappointing.

  • 2.0 out of 5 stars

    Trying to Run

    • Written by Chelsea M from Victoria

    I bought these when I saw them in a vending machine aboard BC ferries on my way to Vancouver/Victoria. I wanted to have a good pair for running - resistant to sweat, wireless, wouldn't fall off my ears. At first I used these mostly for walking around or travel, decent sound. But as soon as I pushed myself with running - I finally started to be able to run more than 10 minutes straight!! :( - these earphones start breaking down. I thought they were waterproof/resistant but it must be the sweat. Whatever I'm listening to, the volume will adjust on it's own either getting painfully loud or so low I can't hear. I've watched my phone screen as the dial for volume goes up and down without me touching it. If I try to adjust it back by the earphone buttons, it's response time is either very long or doesn't respond at all. When I go to turn the earphones off and hold the button on the left earphone down, it refuses. They only seem to work if I keep them super dry which is super unfortunate - hopefully just a fluke with mine. Goes completely against the point of purchase. I imagine I could have spent much less if all I wanted them for was travel. Bummer :(

  • 1.0 out of 5 stars

    Ear hooks came off after few months

    • Written by Rafael M from Huntsville

    Both ear hooks came off after a few months of use. Poor quality product

  • 1.0 out of 5 stars

    Horrible Purchase

    • Written by Nadine F from Edmonton

    I used these headphones for less than 2 months before they stopped working. They are definitely not sweat resistant. They won't even turn on after a full overnight charge. They are dead. What a waste of money.

  • 1.0 out of 5 stars

    Left Hook Broke ~19 Months

    • Written by Mammar R

    My hook broke after ~19 Months. Headphone costs $199 at the apple store, but costs $114 to repair. If you want headphones that will last a long time, try to avoid this model.
    Quick Maths:
    $199/19 Months = $10.47/month is the breakdown of this product life cycle
    $199 + $114= ~$313 is what it is going to cost me for +19 months of use
    $313/19 Months = $16.47/month is the breakdown of this product life cycle for my case
    Bought 2/15/2018
    Broke 9/12/2019 ~19 Months
    Serial Number FTYVM1C7HTYY
    The best part is when you go to the store and they try to sell you on a $250 model. LOL!!! Apple Marketing is the REAL MVP!!!
    *(ear buds fall off time-to-time but you get extra pieces in the box so I cannot fuss about that)

  • 1.0 out of 5 stars

    Waste of money

    • Written by Samantha M from Anthony

    These hurt. They are not comfortable for working at my computer or working out. I’ve had them for months now and time and time again I try to give them another chance and it’s not worth it anymore.

  • 1.0 out of 5 stars

    Broke Out of the Box

    • Written by Charles W from Yulee

    Just bought my powerbeats 3 and the volume control does not work. Tried to reset and update firmware but they still do not work. returning to Best Buy for a refund.

  • 1.0 out of 5 stars

    A phenomenal piece of garbage

    • Written by Igor K from Chicago

    I went trough two pairs and both of them did not last for a year. My wife bought a two times cheaper wireless headphones at the same time when I got my first pair and they are still working. Mine probably died from sweat even though apple has been strongly marketing these headphone as for sports. Lessons learned: 1. never buy or even consider buying any Beats headphones; 2. Tell anyone I know not to buy anything from this company; 3. Share my experience on social media 4. Think more carefully when I buy anything from Apple

  • 5.0 out of 5 stars


    • Written by Alek S from Interlochen

    I thought beats were overrated but they are amazing!!!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Loved them until they fell apart

    • Written by Amelia S from Wellington

    I loved my Powerbeats3.... until they completed fell apart. The ear piece separated from the speaker part & the wires popped out of the ear pieces. Pretty disappointed in the longevity of these. I had them only a year :(.

  • 2.0 out of 5 stars

    Not a Great Fit

    • Written by Gregory G from East Granby

    I bought these to replace corded earphones that I bought in an airport for $10. I will say I like the $10 ones better. The around the ear hook prevents them from going to my ear. If I hold them against my ear, they sound great! I am hoping that they adjust over time, otherwise I will try Bose or even a no namer on Amazon. I am very turned of Beats.

  • 1.0 out of 5 stars

    Completely useless product

    • Written by peter B from greystones

    Arrrrr I wish I read reviews before buying. Last time I will ever buy apple and will make sure I spread the word. So bad from such a large company to continue to take peoples money for such a poor product. Completely dead, wont charge. Got about 25-30 charges from them. Now they are dead. It's clear by all the complaints, not just from here how bad they are.
    Customer gone forever.
    Goodbye apple. ��

  • 1.0 out of 5 stars

    Always broke

    • Written by LMichael J from Bensalem

    Terrible product because they are always breaking. I am about to take my second broke pair into Apple to fix. Don't buy these unless you sit around all day, I work out and run a lot so I am thinking it's due to sweat. Sure you can use wireless headphones for other things but best use for them is working out, why would you make wireless headphones that can't withstand sweat.... very bizarre.

  • 1.0 out of 5 stars

    Don’t waist your money on Beats

    • Written by Craig R from Egremont

    I purchased these earphone 8 months ago and use them probably once a week but they have just stopped working, after reading reviews on them even though they are sold as sweat resistant they are obviously not.


    2 of 2 people found this useful

  • 1.0 out of 5 stars

    I purchased a second pair... Same results... :-(

    • Written by Tyson B from Dorchester

    The ear hook broke on my first pair, the wire punctured the casing that surrounds it... I put some electric tape over it and it worked pretty well untul two-three weeks later the other side broke off completely... So with one ear hook taped and the other ear not supported, I gave up on this pair... So I purchased a second pair with the understanding that the ear hooks may not be very durable... and sure enough even with my careful and delicate handling of the headphones left ear hook snaps off after one week of use... Again I try to bare with it (as I don't use them very often) but of course the r ear hook snaps off as well... I now have 2 pairs of Powerbeats Wireless that have no ear hooks.... Will never purchase another Beats product again... Besides all that they are waaaaaay Over priced!

    1 of 1 people found this useful