• 1.0 out of 5 stars

    Garbage

    • Written by Alex A

    Just as I suspected these are over priced over hyped headphones with a great marketing campaign. Don’t waste your money. I’ve had these about 3-4 months now and will randomly die mid workout even though they are charged. Ave your money and buy PLANTRONICS headphones.

    52 of 59 people found this useful

  • 1.0 out of 5 stars

    Keep breaking down

    • Written by Ali A

    After two months of purchasing my bowerbeats 3 broke down and I couldn’t turn it on , I send it to the shop they replace it with new one ,after a week it broke down again , I’m extremely frustrated and i am considering another brand

    39 of 44 people found this useful

  • 1.0 out of 5 stars

    No bass and flat sound

    • Written by Cheap S

    Very disappointing sound. Bass is non existent. I figured with “beats” headphones I would be able to hear some “beats”. I wish I had saved my money and bought headphones from another company...

    32 of 41 people found this useful

  • 1.0 out of 5 stars

    They do not work. Keep disconnecting.

    • Written by Steve M from Southport

    Would give it a zero if possible. They do not work. Keep disconnecting. Terrible customer service. I will no longer be using these products if this is the new Apple standard.

    Wish I could get my money back. Stupid of me not to have looked at this forum first to see the problems. I have trusted Apple for good quality products for 30 years but looks like they have just turned into a greedy marketing company, selling stuff the does not work as advertised.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Jackie D from Chicago

    Broke twice in 3 month period mid work out. Beats used to be a really great product I had an older pair of these same headphones that lasted me 4 years without any issues. SO disappointing and a huge waste of money.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    • Written by Lui T from Gelugor

    replace 2 time within a year, only use them while on treadmill, and now after claim twice the same thing happens again...
    heard of the sweat proof issue, then in the first place should not mislead user to use it for exercise.
    Seriously piece of junk and i would give it 0 star if i can do that

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Garbage! These are not “water resistant “. Can’t handle sweat at all.

    • Written by Nathan C from Espanola

    Used the beats for working out. Didn’t have them for 6 months and they just cut out today while I was working out. They wouldn’t connect even with a full charge considering I had just taken them off the charger before my workout. Tried everything from resetting to forgetting the device etc. Had to call support and of course I have to send them out and be inconvenienced without a pair of headphones now. I’ll probably just get a pair of garbage refurbished set which will then break down again. I read some reviews earlier and found many customers were having the same issues as myself. All saying that the Power Bears wireless aren’t actually sweat resistant. Which I have to say I 100% agree with now. I take good care of my earphones. I don’t kink the cord or drop them. Mine are in mint condition so clearly the construction is a poor grade. It can’t handle some sweat from cardio yet they have Lebron and Williams repping them. Guess they got special pairs. While the rest of us get sold junk. I will never buy Beats again. I’ll go back to Monster or Jabra. Their customer service is by far better and warranty is def superior. I’ve learned my lesson and hope this helps anyone considering spending a chunk of change on these dollar store made ear phones.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Stopped working after a month

    • Written by Benedikte J from London

    Although the sound is great, it doesn't help when the headphones keep on disconnecting. I have had five support cases with Apple now to get it fixed. Following each support the headphones works for c. 2 times before they start disconnecting again. My brother had the same issues, so although the sound is great, I would recommend not buying the headphones as the quality is really bad.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    WARNING DO NOT BUY IT

    • Written by Luis P from Icononzo

    This piece of trash just stop working after a MONTH of use

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor construction

    • Written by Lisa B from Charlotte

    The battery on these headphones does not hold up. The support for the product is lacking. 1 star.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Do not work

    • Written by Brenda K from Galloway

    Would give it a zero if possible. They do not work. I have had multiple pairs of replacement headphones. None have made it more than 3 months. Terrible customer service. I will no longer be using these products if this is the new Apple standard. Received false information and a useless “case ID” number that no one even cared to lookup when calling.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Will fall apart

    • Written by Steven J from Charleston

    Received a pair of Powerbeats3 for Christmas. One of the earpieces fell apart after 6 months of use. Sent them in for repair and was told it would be covered under the warranty. Then, I was told it would cost me what they originally cost to repair them. Will never purchase beats again.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    No go

    • Written by Carole A from Fort Myers

    Like others mine just stopped working after 8 months. Volume went erratic. It mostly kept taking the volume to zero. So annoying. Now looking for something else.

  • 1.0 out of 5 stars

    You've been warned

    • Written by Thomas O from St Augustine

    Read all of the reviews and pay attention. These ear buds are trash. We bought 5 of them for our family, and all but one have broken. The actual speaker has fallen out on four of them and there is a $99 fee to repair them even though they just fell out on their own. A repair fee on top of the $200+ we spent on each! C'mon, 4 out of 5 have the same issue and we should be responsible for the fix?!?!?!? We'll never purchase a Beats product again because of this. There are other high end options that are better, Beats is clearly just heavily marketed. Don't do it to yourself. Research and find a better option.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by Thomas B from San Antonio

    Waisted $200 on this product, didn’t have it 2 years and stopped working. Also, sounds not great either. I bought a new product and it’s way better in price, sound and recharging. I will never ever buy any beats product again.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Don't buy!!

    • Written by Ryan A from Peatland

    I just sent my third pair in for repairs. I am a runner, I run about 20 mi per week averaging about 5mi per run. Between the three pairs I had I only got about 10 X 5 mi runs. I don't think these headphones are sweat resistant. They keep breaking basically they turn off and will not come back on, I charge them for days trying different cards but no signs of life.

    This last pair they sent me lasted two runs!! Because these beats are so unreliable I purchased $50 dollar pair of JBLS to run with and have not had one issue.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    NOT SWEATPROOF

    • Written by Donato-Joe G from Philadelphia

    I sweat a lot when I work out, I had the impression that these were sweat proof from the advertising, however, after a hard workout, they just shut off. Goodbye hard-earned money :(

    DON'T WASTE YOUR MONEY

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Absolute Trash

    • Written by Evan T from Brighton

    I own Powerbeats wireless 2 and hated them. Was gifted the 3s and they are garbage as well. The ear hook just fell off while adjusting them. Apple wants $100 to reattach it.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Not as Advertised

    • Written by Heath S from Elkhorn

    These headphones aren't worth the money. They aren't sweat resistant. First pair didn't last four months. Was given a new pair under warranty that lasted about three months. All sorts of issues with them just turning off, volume just turning up on their own
    (which is a risk for users to get hearing damage), not charging, and the list could just go on. Terrible product support after they malfunction. Steve Jobs has to be rolling over in his grave having such a bad product under the apple name. Keep producing garbage beats!
    Funny thing about these reviews is that Apple restricts what you can type about their product. Anther way deception by the company.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointment

    • Written by Luke N from Charlotte

    Currently on second replacement pair of my powerbeats3 wireless headphones that I purchased in July of 2018. I am very disappointed in the quality of this Apple product as I expect a certain level of quality when paying a premium for any Apple product or owned brand. Advertising this product as sweatproof is inaccurate and simply not true. Once my warranty and ability to replace defective products has come to an end I will be moving on to another brand of headphones that will meet my expectations and withstand, adequately, the activity they are most intended for of working out/activities involving sweat.

    4 of 4 people found this useful