• 1.0 out of 5 stars

    Dead headphones, killed by sweat

    • Written by Kevin G from Mendham

    Friendly message to the Apple / Beats design team: I'm disappointed. I bought these (expensive) headphones with the expectation that they would be well-designed to cope with a typical workout. Today, while running and enjoying my music, I heard a screechy electrical sound in the headphones followed by an increase of volume. It seemed that sweat had gotten into the volume control and shorted it out. After getting home and trying various ways to fix the issue, it's clear that the headphones are dead. They won't pair with my iPhone or MacBook Pro. Thirty seconds of Google searching revealed that many others have this same problem. The Powerbeats3 can't handle sweat.

    These are expensive headphones designed for workouts, and they don't work.

    1309 of 1376 people found this useful

  • 1.0 out of 5 stars

    Terrible...DO NOT BUY

    • Written by Anh Quan N from Mason

    Purchased 2 pairs for running and had a total of 5 replacements on them. Horrible product, doesn't hold up to working out or running. It's painful to deal with apple customer service and they were less than helpful. For $200 there are definitely better products out there and cheaper. DO NOT BUY this. It's not sweat resistant as indicated or as advertised. Save your money. I would rate this 0 star if there were an option.

    586 of 616 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Jake W

    Purchased 2/17 Would shut off and not turn back on 4/17 Warranty work on 8/17 And now don’t hold a charge 2/18 I use them mainly between April-November as I run landscaping co. figured I’d get more than a years use out of them (not even a continuous year at that)

    273 of 311 people found this useful

  • 1.0 out of 5 stars

    Charging issue

    • Written by jacob C from oceanside

    So had these for a month then had to send them in to get replaced, due to a charging issues. Started off as them not holding a charge long then just not charging at all. So took em in got given a “brand new” pair about three days later. I thought it was awesome apple replaced them and had a crazy fast turn around, and then about three weeks later I am having now the same problem as I did before. Not sure if this is a problem with all of the power 3’s or what but I most likely will end up buying a different brand after getting these fixed. Would not recommend these to anyone.

    252 of 276 people found this useful

  • 1.0 out of 5 stars

    Stopped working. Reviews are true do not buy!

    • Written by Joseph L

    I never leave bad reviews but I am really disappointed in this product. I used these headphones maybe once a week on average and took good care of them and never got them wet. I've had them for 13 months and all of a sudden this morning they died. I called Apple support and they told me I had to pay for the repair/replacement (I think $90 w/o shipping). Before I bought these I read about the bad quality and dying but I didn't think it would happen to me. It did and I strongly suggest that you trust me and do not purchase these headphones.

    152 of 158 people found this useful

  • 1.0 out of 5 stars

    2 Pairs 2 different issues lead to breaking

    • Written by Lauren D

    I have bought two different pairs of these headphones now. Both have broken on me within a year! The first pair the sound got all muffled for awhile and then eventually just wouldn't play music. The second pair just randomly stopped working one day. They won't hold a charge and when you plug them in it just flashes red and white. I tried resetting both pairs and all other potential fixes and neither worked. For $200 a pair it is absolutely ridiculous that 2 pairs would break and for different issues! Do not buy!

    115 of 121 people found this useful

  • 1.0 out of 5 stars

    Battery life not as advertised

    • Written by Jeff S

    I read the reviews on these headphones before I purchased and against my better judgement purchased them anyway. I really wished I would have listened and not bought them, waste of money. They worked great for about a month, then the battery would not hold a charge.

    114 of 124 people found this useful

  • 1.0 out of 5 stars

    Horrible Product

    • Written by Justin T

    My first set died due to sweat issues shorting out the volume control. So I got a new pair through my warranty. Now my second set is turning itself off randomly after a hard workout this morning.. Sweat and water resistant must mean light sweat and misty rain. Terrible way to spend 200 bucks.

    96 of 105 people found this useful

  • 1.0 out of 5 stars

    Volume stopped working after a year.

    • Written by LUIS T

    NOT WORTH THE MONEY!!! Earbuds stopped working just shy of a year using them. I only use the headphones to run with which is what they are for and the volume/play/answer button stopped working. Yet somehow the volume will raise, lower and even stop my music about 20 minutes into my run. Also they will not turn off after i turn them on. I was asked if there was water damage and the only time that they came into contact with liquid would be with my sweat. Which again, if they are made to workout with, that should not be an issue.

    81 of 84 people found this useful

  • 1.0 out of 5 stars

    Warninng. Stay away

    • Written by Orren B from Ewa beach

    Sound is good but having a lot of issues. Water/sweat resistant? BS! Stay away and save your money. My Powerbeats 3 always turns off during my workout sessions (literally everyday). When I try to turn them back on it blinks 3 white lights. My earphones also blinks 3 red lights and won’t turn on. Btw I’m on my second power beats and they are having these issues! My first power beats 3 I owned did not charge or turn on. SMH

    70 of 73 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Kara R from Wilton

    Absolute garbage. Don't bother buying them unless you feel like wasting your money. Would give 0 stars if I could.

    83 of 103 people found this useful

  • 1.0 out of 5 stars

    Powerbeats 3 arm breaks

    • Written by Shelly R from Dallas

    This is my second pair of Powerbeats and after only 6 months of owning the right arm came off . The item is not broke came right of place

    69 of 77 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Alex A

    Just as I suspected these are over priced over hyped headphones with a great marketing campaign. Don’t waste your money. I’ve had these about 3-4 months now and will randomly die mid workout even though they are charged. Ave your money and buy PLANTRONICS headphones.

    52 of 59 people found this useful

  • 1.0 out of 5 stars

    So dissapointing!! Never buy earphones from Apple

    • Written by Maria H from Maspeth

    Where to start?? I spent good amount of money for these earphones, I am a runner and used them all the time. 10 months in, the ear hook became detached. I went to the apple store and they said it was damage that wasn't cover by the warranty. Then I called customer service and they tell me to mail the earphones to them and I will receive a new pair within two weeks. They get the earphones and said the ear hook was not covered and claimed there was damage on the cord too. They declined the warranty and said none of the damage was covered. Image! These things run for $200 and only last 10 months!! The company doesn't take responsibility of the cheap materials they are using. They don't honor the warranty and make up damage so they can decline it. The only damage was the ear hook and the employees at the apple store saw it when I took them there. I am so upset and disappointment. DO NOT SPEND YOUR MONEY ON THIS CHEAP MADE EARPHONES. APPLE IS LOSING THERE GOOD CUSTOMER SERVICE AND BUSINESS MORAL. I AM SO DISGUSTED AND HAVE NO RESPECT FOR THEM ANYMORE. I told them to send the earphones back to me, let's see what are they going to send? You would think the ear hook is of good quality but not, it detaches after a while for no reason. The sound and battery are decent but not great. There is static when making phone calls. I lost my money thinking I was buying a good product from a company that practiced business ethics. I was so wrong on both!

    47 of 49 people found this useful

  • 1.0 out of 5 stars

    Major Design Flaw

    • Written by Kyle C from Southern Pines

    I bought these headphones thinking they would be great at the gym as I've seen them ranked on a list of workout headphones to try. I have never had such an issue with a battery on any device I've ever owned. I've gone through 4 PAIRS of these headphones because the battery goes bad and NONE have lasted longer than 3 months!!!! If you sweat AT ALL, then do not wear these headphones. It shorts it out and becomes a purchased regret. Either won't hold a charge or won't charge at all. DO NOT BUY THESE!

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Average Fit, Decent Battery but Avoid IT.

    • Written by Piyush J

    I purchased these on sale back in 2017 for $100ish. This fit is decent as they stay in the ear but get uncomfortable after wearing them for more than an hour hence a -ve 1/2* for that. They charge using a micro-usb unlike the beatx which charge using a lightning hence another -ve 1/2* for that. The biggest issue I have with them is the poor microphone. I have used them with iPhone 7 Plus and Google Pixel 2 XL and the microphone pics up a lot of noise even when I am not moving around; taking a call when outside the house is not an option at all! The person on the other side will refuse to talk to you - it's that bad! That's a -ve 2* right there. I would probably rate them at the same level as the anker headphones you get on amazon - worth $30-$40 but not more (an ofcourse another -ve * for the price)

    53 of 64 people found this useful

  • 1.0 out of 5 stars

    Save your money!

    • Written by Sergio F from Sao Paulo

    I have to change 5 times during a whole year. It always had issues related to sound, battery or Bluetooth. It doesn't deserve to be an Apple product.
    Run!

    48 of 55 people found this useful

  • 1.0 out of 5 stars

    I Ignored the warnings from others on this site and purchased the power 3's

    • Written by Nazar B from La Jolla

    Bad mistake. My Beats wouldn't change songs and often just goes into pause mode despite several clicks. Apple replaced one pair and they worked for a month and I am experiencing the same problem again. Back to the Apple store and they'll probably send them in for repair, replacement or tell me go pound sand. This product doesn't meet Apple's standards.

    43 of 46 people found this useful

  • 1.0 out of 5 stars

    Trash dont waste your time. Look at other options

    • Written by Eric W from WOODSTOCK

    These things are not worth the packaging they come in. Don't waste your time or money. The reviews speak for themselves. I used mine a total of 5 times and now they wont even turn on. HUGE disappointment. Expected so much more out of Apple. I would not even give them one star but they wouldn't let me submit a review with out it. Look at other options and save your self the headache.

    41 of 43 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE!!!

    • Written by Keosha Y from Chicago

    This is my 3rd pair. I keep them in the hard case. Each pair gets broken INSIDE the hard case. That's a 400 dollars loss that I have to take. The ear hooks are poorly made and the in ear piece is not as touch as Apple advertises. Please make a better quality headphone for the price you are asking. I try to support Beats but I think I'm going to try a sturdier brand. Thanks for wasting my money.

    44 of 49 people found this useful