• 1.0 out of 5 stars

    Dead headphones, killed by sweat

    • Written by Kevin G from Mendham

    Friendly message to the Apple / Beats design team: I'm disappointed. I bought these (expensive) headphones with the expectation that they would be well-designed to cope with a typical workout. Today, while running and enjoying my music, I heard a screechy electrical sound in the headphones followed by an increase of volume. It seemed that sweat had gotten into the volume control and shorted it out. After getting home and trying various ways to fix the issue, it's clear that the headphones are dead. They won't pair with my iPhone or MacBook Pro. Thirty seconds of Google searching revealed that many others have this same problem. The Powerbeats3 can't handle sweat.

    These are expensive headphones designed for workouts, and they don't work.

    1308 of 1375 people found this useful

  • 1.0 out of 5 stars

    Terrible...DO NOT BUY

    • Written by Anh Quan N from Mason

    Purchased 2 pairs for running and had a total of 5 replacements on them. Horrible product, doesn't hold up to working out or running. It's painful to deal with apple customer service and they were less than helpful. For $200 there are definitely better products out there and cheaper. DO NOT BUY this. It's not sweat resistant as indicated or as advertised. Save your money. I would rate this 0 star if there were an option.

    585 of 615 people found this useful

  • 2.0 out of 5 stars

    The Ear hook broken

    • Written by Lakshan P from Kandy

    I have been using this product for 1 year. It has great superb quality sound, but unfortunately I am not happy with the built quality of the product as in its ear hook broken from its base. No drop damage or anything. Its just separated from its base. :(( (SN:FTRT219AGQ65 )

    406 of 449 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Jake W

    Purchased 2/17 Would shut off and not turn back on 4/17 Warranty work on 8/17 And now don’t hold a charge 2/18 I use them mainly between April-November as I run landscaping co. figured I’d get more than a years use out of them (not even a continuous year at that)

    273 of 311 people found this useful

  • 1.0 out of 5 stars

    Charging issue

    • Written by jacob C from oceanside

    So had these for a month then had to send them in to get replaced, due to a charging issues. Started off as them not holding a charge long then just not charging at all. So took em in got given a “brand new” pair about three days later. I thought it was awesome apple replaced them and had a crazy fast turn around, and then about three weeks later I am having now the same problem as I did before. Not sure if this is a problem with all of the power 3’s or what but I most likely will end up buying a different brand after getting these fixed. Would not recommend these to anyone.

    252 of 276 people found this useful

  • 5.0 out of 5 stars

    I am not disappointed.

    • Written by Star G

    I've had these earphones for about 2 weeks. They've been life savers since losing my over-the-ear Sennheisers. I was weary about the purchase, at first, because the earbuds were not connected to a cord harnessed to my body... I have been mindful, but there are some times I forget they are around my neck, and am pleasantly surprised. The sound quality, as an audio engineer, I am adjusting to. They can have a tendency to sound a bit hollow (not much midrange frequencies bands), but I am also still adjusting to in-ear buds. Cheers!

    395 of 631 people found this useful

  • 1.0 out of 5 stars

    Stopped working. Reviews are true do not buy!

    • Written by Joseph L

    I never leave bad reviews but I am really disappointed in this product. I used these headphones maybe once a week on average and took good care of them and never got them wet. I've had them for 13 months and all of a sudden this morning they died. I called Apple support and they told me I had to pay for the repair/replacement (I think $90 w/o shipping). Before I bought these I read about the bad quality and dying but I didn't think it would happen to me. It did and I strongly suggest that you trust me and do not purchase these headphones.

    152 of 158 people found this useful

  • 5.0 out of 5 stars

    superb voice

    • Written by Abhi B

    clear voice and superb sound i am in love with this

    329 of 536 people found this useful

  • 1.0 out of 5 stars

    2 Pairs 2 different issues lead to breaking

    • Written by Lauren D

    I have bought two different pairs of these headphones now. Both have broken on me within a year! The first pair the sound got all muffled for awhile and then eventually just wouldn't play music. The second pair just randomly stopped working one day. They won't hold a charge and when you plug them in it just flashes red and white. I tried resetting both pairs and all other potential fixes and neither worked. For $200 a pair it is absolutely ridiculous that 2 pairs would break and for different issues! Do not buy!

    115 of 121 people found this useful

  • 1.0 out of 5 stars

    Battery life not as advertised

    • Written by Jeff S

    I read the reviews on these headphones before I purchased and against my better judgement purchased them anyway. I really wished I would have listened and not bought them, waste of money. They worked great for about a month, then the battery would not hold a charge.

    114 of 124 people found this useful

  • 1.0 out of 5 stars

    Horrible Product

    • Written by Justin T

    My first set died due to sweat issues shorting out the volume control. So I got a new pair through my warranty. Now my second set is turning itself off randomly after a hard workout this morning.. Sweat and water resistant must mean light sweat and misty rain. Terrible way to spend 200 bucks.

    96 of 105 people found this useful

  • 1.0 out of 5 stars

    Volume stopped working after a year.

    • Written by LUIS T

    NOT WORTH THE MONEY!!! Earbuds stopped working just shy of a year using them. I only use the headphones to run with which is what they are for and the volume/play/answer button stopped working. Yet somehow the volume will raise, lower and even stop my music about 20 minutes into my run. Also they will not turn off after i turn them on. I was asked if there was water damage and the only time that they came into contact with liquid would be with my sweat. Which again, if they are made to workout with, that should not be an issue.

    81 of 84 people found this useful

  • 2.0 out of 5 stars

    All great except ear loop

    • Written by Dale T

    I have had these Powerbeats3 for a little over a year. Within six months the first ear loop broke and I had it replaced under warranty. Seeing how fragile they were I made certain that I treated the next set with extra care. I never dropped or abused these but once again the air loop has broken. At this time they’re out of warranty and to have them repaired is $99. Hardly worth the repair cost especially when you know that the repair is not a permanent solution. The sound quality is great the ease-of-use is great and the way they pair with your iPhone is great. I would not recommend these until they repair or fix their air loop problem.

    85 of 93 people found this useful

  • 2.0 out of 5 stars

    Frustrated and a waste of my money

    • Written by Melissa F

    When I first got them which was about 3 months ago I thought they were the best headphones I’ve ever brought. Then out of no where It stopped charging. So I ended up using a different cord to charge and then it was fine. I’m at the gym a few days ago and it kept disconnecting from my phone maybe about 5-6 times. Then just yesterday they wouldn’t turn on I knew they were charged but I gave them the benefit of the doubt and thought they were just dead. I put them on the charger and nothing. A red light apperard and went back off and since then nothing. Iam very frustrated at this point and regret speeding so much money just for them to not hold a charge. Needless to say I’am Very disappointed.

    71 of 75 people found this useful

  • 1.0 out of 5 stars

    Warninng. Stay away

    • Written by Orren B from Ewa beach

    Sound is good but having a lot of issues. Water/sweat resistant? BS! Stay away and save your money. My Powerbeats 3 always turns off during my workout sessions (literally everyday). When I try to turn them back on it blinks 3 white lights. My earphones also blinks 3 red lights and won’t turn on. Btw I’m on my second power beats and they are having these issues! My first power beats 3 I owned did not charge or turn on. SMH

    70 of 73 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Kara R from Wilton

    Absolute garbage. Don't bother buying them unless you feel like wasting your money. Would give 0 stars if I could.

    83 of 103 people found this useful

  • 1.0 out of 5 stars

    Powerbeats 3 arm breaks

    • Written by Shelly R from Dallas

    This is my second pair of Powerbeats and after only 6 months of owning the right arm came off . The item is not broke came right of place

    69 of 77 people found this useful

  • 2.0 out of 5 stars

    Lasted 6 months and they “found nothing wrong”

    • Written by Marisa T

    I bought this for myself for Christmas and all was great until the end of April when it started dying within maybe 30 minutes and it got worse. By the end of may it didn’t last longer than 5 and if it did, it would disconnect and reconnect up to 3 times a song! I sent this to Apple for fixing(which they assured me they could do) and they immediately sent it back saying there’s nothing they can do. For over $300 I would hope it would last longer and it’s atrocious that they could treat customers like this.

    64 of 69 people found this useful

  • 2.0 out of 5 stars

    Hopeful but yet at the end, disappointed

    • Written by Maritza R

    Purchased a pair to use during my workout at the gym and for running. When they worked they were great but unfortunately had to get them serviced/replaced several times. They are advertised as sweat proof therefore good for sports but as it turns out not so much. They’d eventually just stop functioning due to dampness during my workout. Customer service was great but in the end the persisting issue was never rectified and then I was informed I had to pay $105 to get my last pair serviced. Didn’t want to give up on the Powerbeats but ultimately disappointed:(

    50 of 53 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Alex A

    Just as I suspected these are over priced over hyped headphones with a great marketing campaign. Don’t waste your money. I’ve had these about 3-4 months now and will randomly die mid workout even though they are charged. Ave your money and buy PLANTRONICS headphones.

    52 of 59 people found this useful