• 1.0 out of 5 stars

    Won't charge

    My first set of powerbeats 3 stopped charging after 2 months. The new pair that I got as a replacement has only lasted 3 weeks. This product is clearly very badly made. For the huge amount that they cost I assumed that they would be a quality product, but they are awful!

  • 1.0 out of 5 stars

    Do not buy.

    Do not buy this product. There is clearly a defect with this product because everyone is reporting the exact same issue. I'm on my third exchange for charging issues caused by a little sweat. This product is not sweat resistant like advertised even a little sweat could cause it to have issues. This product doesn't last for more than 45 days.

  • 1.0 out of 5 stars

    Buttons stopped working, battery inconsistent

    The power button stopped working out of nowhere, and then the volume and play buttons followed. Have to use phone to manage the headphone capabilities. Battery power and charging is inconsistent.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Multiple repairs

    I really like the headphones when they work, but I have had to return twice so far. Reliability is bad.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    No Sweat!

    The Powerbeats3 sound great, but they are not compatible with strenuous exercise. I begin visibly sweating 30 - 40 minutes into my cardio exercise on either an Elliptical or Stationary Bike at which point my Powerbeats take on a mind of their own, lower and raising the volume, pause iTunes, and completely shutting off. Outside the gym they work fine, but I bought them specifically for use in the gym!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    these things are total JUNK....DO NOT BUY THESE !!!

    i regretfully bought these on sale at best buy 5 days ago...today was my 2nd time using them while jogging on a treadmill and 45 mins into my run they died. literally died. i got 3 blinking white lights when i tried to power them on again....nothing. i plugged them into the charger and 'reset' them per the beats website instructions....nothing...and now...the orange-ish colored light won't even come on when they are plugged in....i've been using my ORIGINAL ear pods that were included with my iphone 6+ for nearly 3 years now and i have been all over the world and beat the h e l l out of those things and they still sound great. i am returning the PB3 today!! i want my $120 back.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Want my money back

    I bought 2 of powerbeats for christmas for my daughter when I was in the US and now I want my money back but I live in Brazil. Would like to know when they would make a recall. They dont charge and dont work!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Burnt twice

    1 st pair kept turning off then just wouldn't connect. Exchanged and after 1 month the new pair is doing the same thing.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    AWFUL PRODUCT

    DO NOT BUY THESE!!!

    I was given the Powerbeats3 as a Christmas present. In < 4 months, the original pair and subsequent two replacements broke within weeks. I'm just in shock that Apple would associate its brand with such an awful product. Here are some examples of issues I've encountered. I used the headphones lightly to walk to and from work, and took great care of them. My mind is blown by how awful these are. Much better off buying a $30 model off of Amazon. Don't pay for the name. These are not ready for market.

    -disconnects every 90 seconds
    -Siri interrupts with, "I'm sorry, I didn't quite get that"
    -volume buttons don't work
    -turns off out of nowhere
    -stops connecting

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Powerbeats 3 - Worst Apple product ever

    Zero Quality, just nice piece of furniture. Volume goes up and down randomly. I had 44% battery and in less than an hour it turned off. Now after charging it for two hours cant turn off red ligth. DONT WASTE YOUR MONEY BUYING THIS PRODUCT.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Avoid at any cost.

    I've had two sets of PowerBeats 2 wireless headphones and recently picked up the PowerBeats 3. They have significantly worse sound quality and the same random issues that others here have had--shutting off, volume spikes--and now they refuse to connect on phone calls. You'll get more enjoyment out of throwing 150 one dollar bills in the air in the Best Buy parking lot than entering and purchasing a pair of these. In fairness, the PowerBeats 2 wireless headphones are pretty good, but the 3? They've shamed the Family.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not sweat resistant: beware!

    contrary to the promise the earphones are not sweat resistant. sweat gets in to mike and power inlet and then they stop charging and working...... sad.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Worst Bluetooth headphones ever.

    I am on my 4th pair of the Powerbeats, now on the Powerbeats 3. Same problem I've constantly have been required to replace them with...battery life... Just like everyone else on the comments, these as well as the old version have lasted great in the short term, but then after a few weeks or a month, barely last 20-30 before they shut off, and once they are off, they are OFF.

    I think the first generation had the longest life, but eventually, it too succumbed to the same issue. Apple keeps replacing them, but at this point, I'd rather have a solid pair of Bose Bluetooth headphones since their quality seems to always be better as well as their battery life.

    IMHO, do not buy. at 149.99 a pair, not worth it.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    WORST HEADPHONES EVER. CUSTOMER SERVICE ON THESE IS EVEN WORSE!

    I have already had to send 2 pairs back because they break after 2 weeks. DONT GET THESE HEADPHONES! They are trash. And getting another pair replaced is a pain.They put restrictions on the FedEx so you HAVE TO STAY AT HOME AND WAIT ALL DAY FOR THEM TOO SHOW UP! Save yourself the stress... get something else. I'm trying to get the air pods. These are TRASH!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Very disappointed :(

    I went through 3 exchanges and finally decided to return my powerbeats3 today. VERY sad and disappointed. I was very excited about these when I bought them 4 weeks ago, no cord, no muss...awesome! At first they were fine, then two days after the volume button started to not work, wouldn't pause a song, forward, nothing. So I exchanged that set that same week for a new set (another black pair), and that pair crapped out during a run which I really needed them for. The songs started fast forwarding by themselves, music was cackling in and out and wouldn't shut off or stop, and then they just died. Wouldn't charge, wouldn't turn back on nothing within a few days after getting them. So I exchanged those for a white pair this time, thinking maybe I'd have better luck with white... nope. Used the white pair for running again yesterday they were fine, then all of a sudden the music started to cackle in and out, fast forward and the control wouldn't work, then they just shut off. Won't charge, won't turn back on, nothing. What the??? Went to exchange them again yesterday for a new set (went back to black), and that pair was busted out of the box!!!! The volume control was all loose and not put together properly, so I went to exchange again today but the only pair that store had left, seemed to appear used out of the box. No thanks. Just decided to get a full refund at this point and call it a day. Really disappointed, they clearly are NOT sweat proof, and really poor quality. For $260 bucks, you expect them to be what they say they are going to be... Apple, terrible business. Do not buy these, they are a sweet when they work on their 12 hour charge, but that's all they work for....is 12 hours.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Absolute Nightmare

    I got a pair of these in my stocking last Christmas. I'm a mid 20s man and run quite often but had never given wireless headphones a second thought as the stock iPhone buds got the job done, so my first thought was that they were flashy and a good thought but I'll take the $220 instead. Pop is sitting me next to me smiling from ear to ear, and tells me that the customer watching the purchase said he was going to be a Christmas hero. So I tried them, and my hands are down, they're the best sounding, fitting, earphones on earth.. when they work. The problem is they don't work!! 12 hour battery life means 12 hour life. I've been through 5 or 6 sets of these, that's >$1100 with tax in TN. I can't count the hours I've spent on returns, repairs, refunds, complaints over the last 5 months, It's an absolute nightmare. Apple should be ashamed of themselves as they own beats - there should be a class action filed. People shouldn't have to endure this when paying this kind of money. Imagine running 3.5 miles away from where you started and then fully charged $220 headphones quit, then having having to find 3 hours of personal time to schedule a Genius Bar appointment, drive, wait a week for repair, drive back, ect. then it happening again. and again, and again!! And it interrupts a good workout routine having to do that let me tell you. Hard enough to start a good habit. It's truly pathetic. Maybe the worst thing about this is, Apple had to have known but released the product anyways. And if they didn't guess they didn't do their due diligence before releasing the most expensive pair of headphones on the market. Apple should really be ashamed of themselves for this!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing

    I really wanted to like these... I've got all the Apple gadgets... Mac Pro, iPhone 7, iWatch Series 2, time capsule, trackpad... yada yada yada... these powerboats 3 are just manufactured poorly. I'm going on my third pair... apple is in the process of sending out my second replacement... they work fine for a month... then the volume starts going up and down.. then they just start turning off every 5 minutes, and I have to reset them, and then they stop working even after that.
    Kudos to Apple for helping me troubleshoot the issue the first couple of times, and sending me out a fresh pair when they just stop working all together, but how long is the next pair going to last? I'm concerned my year warrant is going to be up, and a month later, I'm going to be out 200 bucks without working wireless headphones...
    They fit good on the ear, have plenty of juice... they just don't last longer than a month.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible - Disconnect/TurnOff 15 Minutes into workout

    Terrible - went through two replacements all exhibit the same problem. They did work flawlessly for the first few weeks. Now about 15-20 Minutes into a workout the disconnect or turn off and will not power back on or reconnect for hours.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    The most expensive POS that I've owned...waste of money!

    Bought these powerbeats3 to use when working out and running, just the typical every day usage, all of that good stuff. Worked fine for about a month. One day while in the gym working out, they just quit on me...checked the battery to make sure they weren't dead, only to find out that they can't even charge. Went online to look for a solution, only to find out that these are the most heartbreaking bunch of garbage out there to date. Lots of people around the world seem to be having the same random malfunction without cause or warning. I will NEVER purchase another beat product again...Apple have some serious reinforcements to do with these bunch of BS because many more people will be coming at you with the same dilemma. I got so irate with my product, I got a pair of shears scissors and cut those junk up into as many pieces I was able to cut them. I'm so devastated and disappointed, Apple these are creating a major bad relationship with you and your customers, please fix this issue! It's with ALL of the beats headsets. Google and check it out...please don't waste your money people!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    If only i could give zero stars

    Bought this about a month ago from dubai and now I moved back to pakistan. I was hoping these might last a fee years judging by the price. To my utter dismay it lasted abput a month. Now they keep turning off for no reason mid workout and dont come on till i hook them up to a charger. Some days the battery drains out within 10 minutes. Otherdays i am not able to revive them for hours. Worst product quality ever. If i were you i would stay away from these.

    2 of 2 people found this useful