• 1.0 out of 5 stars

    3 Months old

    I'm having the same issue everyone else is. They power up and then shut off 5 minutes into my workout. All the resetting does not solve the issue.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE FOR THE GYM

    These headphones are NOT sweat/water resistant. I bought a pair and only wore them a few times. They would not charge, they would disconnect and reconnect to my phone in the middle of my workout, the volume would go from max to mute and vice verse on its own. You’re better off buying a $10 pair of Skull Candy headphones! Apple sent me a replacement pair of these headphones and after one use of the new pair, I’m having the same issues. Not worth it at all. Terrible customer service on top of it!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Bad, bad, bad.

    These headphones are the only Apple product I've owned that I regret buying. I bought them to be my go-to gym headphones and, at first, they were great (once you find the tip that works for you). Fast forward 6 months and they're broken. A workout starts fine but within 20-30 minutes the headphones are in my pocket after repeatedly turning off. I've done the software/firmware reset and they still do the same thing. Because my limited warranty is up, I'm stuck with these useless things.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Powerbeats AREN'T sweatproof!

    I've only had the powerbeats for a little over a month and they are already malfunctioning. They shut off completely when I sweat heavily, and sometimes do not turn back on until they dry and are plugged in. Now they will not hold a charge at all. The battery life is MAYBE 2 hours now. Tried these since the same thing happened to my JBL's. but proving to be a terrible purchase!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE PRODUCT

    After watching an amazing TV commercial where Lebron James and other athtletes workout using this headphone, I decided to pay the readiculous price (for not as good of sound as Bose Products) to use while running. After a couple of uses it stopped working during an easy run on the treadmill. Brought it in and paid U$99 to exchange for new ones (mine couldnt be fixed). This was Oct/17. This week, again it stopped working (again indoor running) and I brought back to repair. After waiting for 1 hour (even though I had time scheduled), I was made aware that even though I paid to get new ones last time, I would have to (again) pay $99 to get them fixed. I mean, why do you advertise something for sports if it cant be used like that? Not to mention the poor service at the store. BIZARRE! If younare reading this DONT BUY THIS PRODUCT!!!!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst Purchasing Experience Ever!! Buyers Beware!

    This was the last Apple product I've purchased and will be the reason I hesitate ever buying anything from Apple again. I paid full retail for these when they first came out and have had nothing but issues since first receiving them. I've experienced all sorts of issues with the volume randomly going slowly down to 0 and drops in bluetooth connections. I've had issues with the volume and mute buttons not working and even complete failures of the powerbeats3 wireless earphones. I'm literally waiting for my 5th replacement pair right now and there is no grass on the other side of this hill. So I've only actually been able to use these headphones a hand full of times and I paid $200 for them brand new. I've then wasted tens of hours going through troubleshooting and RMA processes. With all the time and money invested here, I could have had a custom iPhone X and some air pods to boot.... Instead... I have an expired warranty and another replacement unit in the mail.......

    I tried really hard to give it 0 stars because this was the worst ROI I've ever experienced. Xp

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    they are the worse

    i run a lot and i sweet normal. but am in the 6 pair of beats because the battery keeps dying or something funky happens to them dont buy them if you are going to run with them they are expensive and more expense having to go the the apple store to return them all the time this are by far the worse

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Second Pair, Same Problems

    I had a pair of Powerbeats 3 and they worked fine for about 6 weeks or so. Then, like many others have reported, they randomly started turning off when used during workouts. I pretty much exclusively bought these for working out, so that obviously presented a problem. It would take 30 minutes or so for them to be able to turn back on. This only happened when I got pretty deep into the workouts, so I'm fairly positive it was related to sweat getting on the device. After this went on for a while I decided to call Apple Support. They were helpful and got me a second pair.

    Pretty much the same story with the second pair. Had them for about 2 months or so when the exact same issues started. Last night I was at the gym and they shut off randomly. Again it took about 30 min before I could turn them back on.

    The sound quality is fine and I've had no issues with charging them. However, since they shut off at random times I absolutely will NOT be buying another pair of Powerbeats and I would encourage others to look elsewhere as well.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor quality product with poor quality service

    Used these headphones for less then a week and they stopped working. Since they are an apple product you can’t simply return then you have to go to the Apple store. After waiting for someone to exchange their defective product I'm told they will look at repairing the and it could be up to a week or two weeks. At $249 this is unreal. Honestly when they did work they didn’t sound these much better the n the $20 stopgap ones I picked up at the airport. All sound disappointed in Apple these days.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Garbage

    Preparing to mail in my second pair to get yet another "refurbished" set. After about a month of use the bluetooth begins to fail. They will not hold a charge. They also dont sound as good as the originals. Ever since apple bought beats they've destroyed the brand. They're an incredibly overpriced headphone. You're better off buying a cheap pair of wireless headphones off amazon. I actually had to use a pair while i was waiting on my 2nd set of repaired headphones and im thinking about going back to them.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don't buy if you sweat!

    this headphone are very nice and good sound quality. but they have many problems and will not last long i think this is very wrong for apple to sell them at 200$ and they will not last few months buy something else cheeper and better shame!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Unreliable!!

    I am on my 4th set of powerbeats 3. I am a runner and sweat a lot during my workouts. This is what I believe the issue is as to why I've had to return them so many times over the course of a year. They are NOT sweat proof/water resistant as they claim. My one year warranty is up and I am afraid to even put them back on in the gym and lose out on the $200 I spent on them.... but hey 4 head sets for $200, I guess Im making out on that deal.... NOT! If they break again, Im almost certain I will never buy another Beats product EVER!!! On the other hand, Apple customer service has been awesome each and every time I had to send them back, no hassle whatsoever.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!

    I am on my second pair of PowerBeats in less than a year. Each time, they have broken on me. The first time, the volume piece broke and the sound just stop working on me. The second pair, the ear piece broke off and I had to glue it together. Overall, it just breaks way too easy for the price you pay for. You're probably better off getting yourself a pair of wireless earbuds off Amazon for less than $30. DON'T BUY THIS PRODUCT!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Product not fit for purpose

    I have had three replacements over the last year, and now looks like I'll need a fourth. The earphones are great to begin with and then gradually start to malfunction. Issues I've had include not holding charge through to total failure where they won't turn on at all. I do a lot of running both on the treadmill and outside, so they are exposed to the elements and plenty sweat but they are supposedly designed for this.
    Apple have exchanged them no problem while they've been in warranty but I don't really want to pay to get these latest failures fixed/replaced as my original warranty has expired. This product has a serious issue with reliability and I suspect are just not robust enough for the intended use. I will probably end up writing these off and purchasing a brand which have proven reliability.
    I would not recommend this product to anyone.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Sweat resistant?

    This is my second pair of Powerbeats. Today at the gym was the last straw. The volume keeps turning down and the songs keep switching without me touching them. I only use these headphones for working out. They are never in extreme temperatures, the cord is never interferes with, and I treat them with care. Apparently if you sweat too much, which most people do in an intense workout, they are programmed to shut off. This is ridiculous. Don’t buy these! Of course, it’s our fault, so it’s not like we can get new ones from the manufacturer. I will be buying my next set from somewhere else.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    They do not meet their endurance claims!

    My 5th pair just died. I started with powerbeats2 and went through 2 units. I upgraded to powerbeats3 thinking that it will be better. In the span of 10 months, 3 units have died on me. The most recent pair that died did not hold charge and the controls were not functioning. Previous pairs, i have had units fail for not charging or controls not working. I generally use them for activities and working out. Based on my 5 pairs, I would strongly state that this product does not meet the claim of endurance (i.e. for sport activities, sweat and water resistant). If you are considering to purchase powebeats3 for working out or activities or for their endurance claims, I would NOT buy them! (BTW...they should have minus star rating...these would be minus 5 star)

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Worst purchase I have ever made. DO NOT BUY

    These headphones are a COMPLETE waste of money. Horrible, horrible product that is POORLY made. I cannot believe I spent $200 on these for them to break within 6 months of use, and then NOT be covered by warranty. The ear loop snapped off while readjusting my headphones at the gym. This has happened to two other people that I know, and any "external damage" isn't covered by the warranty. Apple is a joke of a company. Do not buy these.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Believe the 1.5 star reviews - they're garbage

    Bought two pairs of these, both brand new, both completely failed within the first 3 months of normal use. They are absolute garbage and I will never buy a Beats branded product ever again!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Overpriced trash

    Wow these things are garbage.
    I had beats2 that lasted forever. They fit my ears well so went to beats 3 when I needed a new pair 6 months ago. First pair just stopped charging after 2 months (and yes, I tried the hard reset etc). Stupidly bought another pair and the earpiece snapped off after 2 months of normal use.
    They’re supposed to have a year warranty but who has time to deal with apple store scheduling (need to wait 2 hours today so a “genius” can decide whether or not earpiece falling off is normal wear and tear).

    Save your money. Don’t buy these things. They’re overpriced trash.

  • 1.0 out of 5 stars

    Terrible Quality/ Defective/ On my 5th pair

    I currently have the 5th pair of these headphones on the way. All 4 previous pairs stopped working and will not turn on. I am an avid runner and sweat a lot during workouts. It wasn't until I read these reviews that I realized I am having the same sweat issue with these headphones. My volume would go up and down on its own, tracks would skip and also pause on their own. The saving grace has been apple customers service who has replaces each and every pair without questions. Hopefully this 5th time is a charm. They should be here tomorrow so we will see. Apple really needs to engineer the product to be more sweat resistant. I am stunned to see 1.5 Star average rating. I had no idea so many people run into these issues. Wake Up Call Apple!

    5 of 5 people found this useful