• 1.0 out of 5 stars

    Keep breaking - don't buy these!!!

    I have owned these earphones for less than a year and they continue to break. I have sent them in for repair/replacement 3 times already, meaning I have had working earphones for about half the time I have owned them. When they are working properly, they are awesome! great sound, great fit- but the BAD definitely outweighs the GOOD in this situation. they are an incredibly unreliable product and I am so unbelievably frustrated and disappointed in this purchase. if i hadn't paid so much for them, i would throw them away and purchase a different brand... save your time, money, and frustration and find a different brand to purchase.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Not even funny how many issues these have

    I'm sure by now you've read a bunch of reviews saying how bad these are, Let me add the that THEY SHUT OFF AT AROUND 40F!!! HOW AM I SUPPOSED TO WORK OUT IN THE WINTER OUTSIDE OR SNOWBOARD WITH THESE IF THEY SHUT OFF AT 40 DEFREES!!!!! PATHETIC!!!!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Do NOT buy this product

    Apple please listen to me i have had not 1 not 2 not 3 but 4 pairs of these that y'all have had to replace due to technical difficulties. My roommate has the same pair and has now had 2 pair that don't work. What is the gimmick?

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    4th pair of junk!!!!!!!!!!!!!!!!!!!!!!!!!

    I purchased the Powerbeats 2 in September of 2016 about a month later they stop working. I am a sweater when I workout and usually the headphones get sweat on them. I never thought that sweat was contributing to the malfunction. So with no music and the Holiday season I just stopped working out. I started back working out at the beginning of 2017. So in March of 2017 on the 21st, I really was getting serious about my workout so I purchased the Powerbeats 3, in little over a month in May this pair started to have the same problems of the Powerbeats 2. So now I am concerned, I called Apple Support and they approved both pair of my Powerbeats to be repaired and by the end of June I am good to go. So at that time I had two pair of refurbished Powerbeats in which I gave one pair to my wife the Powerbeats 2 and I had the Powerbeats 3. For the months of July, August, and September I didn’t work out. So I started back up in October 2017. Four weeks into working out (guess what) same problem my fourth pair of headphones started malfunctioning like the first 2 pair. The only reason my Powerbeats 2 are still working is because my wife doesn’t workout and hardly ever uses them! Please do not ever buy these headphones they are a piece of junk

  • 1.0 out of 5 stars

    Is this really an Apple product?

    All the reviews are correct. Terrible product. I'm on my 4th pair in 10 months and now it is broken. Apple is great at customer service and replacements but for $200, it's no longer worth my time. I'm moving on to something else. I can't believe that Apple has put their name and reputation on this frequently malfunctioning product. Steve Jobs would have gone ballistic.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Very bad product. Wont charge

    This is my second pair in less tgen 8 months. Wont keep charge.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Ear Hooks Break Easily

    Do not buy these. After a few months, the earhooks bend and they will eventually snap off and they will not stay in your ear. Manufacturing defect.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Misguiding ads - wouldn't have bought it if I knew

    Although the product is great the whole ads even here on the beats website are so misguiding and frustrating. The website shows the pictures of people wearing the headset in winter when it's snowing. In reality it turned out that the headset shuts down when it gets below 0 degrees Celsius. As I am running outside even in the winter when it can get below 0, I wouldn't have bought this set as it clearly does not meet my requirements. Wouldn't want to pay CAD 250 for the product I cannot use as it shuts down. Even the website does not tell in the tech specs section the working temperatures. Tried to reach support but they cannot do anything about that - so I feel like I just wasted money for useless product.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Absolute amazing

    BEST HEADPHONES FOR EVERYONE May cost a lot but you get a lot. Everything you want in a ear bud

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    do not buy.

    these headphone are horrible. To start they don't say connected to whatever device you bluetooth them with there marketed as being able to be 30 feet away from the device but literally the phone can be in my pocket and they don't work. I've called beats about this issue before and they sent me new ones but i had to go through this process three times with three different pairs of these power beats. the pair I'm on now are discontinuing and connecting to the point where you can't even listen to a song no matter how close your phone is to the headphone.Ive gone through all the trouble shooting options and nothing fixes the issue. super frustrating and not worth the money.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    3rd Generation is no better than the 2nd

    Sending in my Power Beats 3 for repair later this week. Fortunately I know the process pretty well after sending in my Power Beats 2 on three occasions. Consistent with the prior generation, the quality and durability of the 3rd generation is lacking. It's a nice looking set of headphones and works well while exercising until it doesn't. Similar to the 2nd generation, the control switch will cease to work, followed by the on/off switch failing and finally the unit ceasing to pair. Interaction with the Support Team has been great; however, after a while there is a limit to what they can do. I have a 2nd generation pair that is lightly used and inoperative in my drawer, failing after 8 to 10 uses.

  • 1.0 out of 5 stars

    Powerbeats 3 - RIPOFF

    Can i give these less than 1 star? So much for being sweat resistant. Volume control now has a mind of itself. Being a professional trainer and taking my workouts quite seriously, this just doesn't cut it. . Especially for a 200+ set a buds...... TOTAL RIPOFF Done with BEATS

  • 1.0 out of 5 stars

    DO NOT BUY THESE EARPHONES

    I have had these earphones replaced twice for damaged ear hooks. Unless you enjoy sending in items for repair with a turnaround time of seven days, do not buy these earphones. Great sound but terrible quality. I have no idea how the $199 is being spent because the quality of the materials used is TERRIBLE!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Bad Headphones Worse Support

    Bought a pair of Powerbeats 2 just over a year ago. For the past few weeks I have been unable to power off the headphones using the power button like I was able to previously. Second the headphones won’t connect automatically to my iPhone when turned on. Finally, Beats wants me to pay $107 to service them after resetting the headphones and checking for firmware updates didn’t help. I can buy a new pair of headphones for a few dollars more than they charge for service. Absolutely ridiculous!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Sound not loud enough, infact very low

    I was using beats studio wireless headphones before moving for the power beats 3, for a better fit and suit for gym use, I have to say, the sound is very low, I was very disappointed, at first I thought there must be something wrong with the settings, went everywhere to raise up the notch, nothing changed the fact the it is so low. Investing such an amount for just the fit is not worth it, at all, go for the studio or solo instead.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    BEATS SELL MARKETING NOT PRODUCTS!

    This product is garbage. Beats are stealing peoples money with this product. I have gone through 4 of these things. Always the same issue, cannot hold up to minimal human sweat. However they keep up this hoax by showing you how Lebron wears these things during warm ups before games. This company has lost a customer FOREVER. PLEASE STAY AWAY!!!!!!!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Very disappointed!

    Stop working after three weeks!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not good

    I upgraded to the 3 after wearing out the PB2's. I loved my 2's andreally thought that the 3s would be the same but I couldn't of been more wrong. I read all of the reviews and ignored them all. 2 weeks into owning my new beats, I noticed that the volume was moving itself and that I could not shut them off. I wear these when I work out and run on the treadmill. For $200 this should not be happening. Really disappointed with this version and will be returning. It seems to me that with so many poor reviews and each review saying the same thing, Apple would make the appropriate fix. Until then, don't waste your money on these.....

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    turns off by it self

    it keeps turning off by it self even if its full charge, and when I try to turn it on again wont connect to my iphone and wont work for days. I tried to reset it but still wont work at all

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Absolute garbage

    Had two pairs of Powerbeats 2 that worked fine - the ear hooks separated though after about 1 year of heavy use so I had to replace. Powerbeats 3 (now made by apple) - first pair lasted 2 months, then random disconnects, volume problems, etc. Got a replacement pair at Costco that literally lasted one day. Second day dropped connection, lights flashed, reset did nothing.

    Believe the reviews, these headphones are absolute garbage and a waste of money. Hopefully Apple knows the design flaw at this point and will correct with the next model. If I had to guess it's the chip in the unit since that's the only thing that changed since they were taken over by Apple. Maybe sweat gets into it and it fries, I don't know. But clearly there's a major design flaw.

    10 of 10 people found this useful