• 2.0 out of 5 stars

    Sound quality great, build quality poor

    Comfy, good battery life, great sound quality, Bluetooth range is fine. These are my third pair of beats and the build quality generation on generation is getting worse - I use these regularly in the gym and the casing on the cord that houses the volume and call answer buttons has already split where the glue has failed. Speaking to local Apple Store its due to perspiration so is "wear and tear". If you are buying these for commuting etc then no problem but if for gym I would avoid.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    NOT for RUNNERS

    This is the 3rd one I got so far. The volume adjuster does not work once it gets slightly exposed to sweat. If you are a runner, stay away from this headphones.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Great Headphones...While they Work

    There are several positives to these headphones, and I loved them for the first couple of months of ownership. They do pair easily to your iPhone (though I don't find traditional Bluetooth pairing all that cumbersome). The range is great, so I can leave my phone anywhere in a large room and not worry about a loss of audio quality, and battery life appeared to be as good as promised.

    However, I have been through 3 pairs of these already and will be visiting my local Apple store today to get pair number 4 because of constant hardware failures. My latest replacement pair lasted less than 2 weeks. I use these primarily as workout headphones for use during strength training and running (30-60 minute workouts). Perhaps its the sweat that is causing them to fail, but they are billed as active wear headphones, so I feel like it is fair to expect them to hold up against normal sweat levels, especially since in the description they say they are sweat and water resistant for "tough workouts". The errors I have encountered are very consistent: they will work fine, then the volume will fall at some point to a complete mute and from then on I cannot turn them on to pair with any device (the power button just causes a red light to flash a few times). Considering the durability of these and the price point they are offered at, I would consider alternate brands if your primary motivation for purchasing these is to use them for any active pursuits.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Not Sweat Resistant

    I'm on my second try with these and they are not sweat resistant. After 30 minutes of working out, the buttons activate spontaneously and you get the volume going up, volume going down, or music stopping and starting. Fool me twice, shame on me. I'll be looking for another brand.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    APPLE SHOULD BE ASHAMED TO PUT THEIR NAME TO THIS PRODUCT

    I AM SUFFERING ALL THE ISSUES OTHER ARE (NOT SWITCHING ON, NOT SWITCHING OFF, REMOTE NOT WORKING) ALL HAPPENING AT DIFFERENT TIMES. ONLY THREE MONTHS OLD. HAVE SPENT HOURS ON THE PHONE WITH EXTREMELY BAD SERVICE (CASE NOTES NOT UPDATING, GOT CUT OFF AND HAD TO RECALL - NEW OPERATOR HAD TO ASK ALL THE SAME QUESTIONS), NOBODY KNOWS WHERE TO FIND SERIAL NUMBER (DOESN'T COME FROM THE PRODUCT REGISTRATION) - I WAS ASKED TO LOOK IN THREE DIFFERENT PLACES BY THREE DIFFERENT OPERATORS. AND FINALLY THEY WONT OFFER A REFUND BUT WILL ONLY SEND ANOTHER PAIR OR REPAIR. QUITE SIMPLY A PRODUCT THAT APPLE SHOULD NOT PUT THEIR NAME TO. SHOCKING TO SEE SO MANY SIMILAR REVIEWS ON AN APPLE WEBSITE RE AN APPLE PRODUCT.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Earphones don't work!

    After 15 or so days, the earphones stopped working. Id get them to work on and off, but they continue to give problems. Dieing at random amounts (25-80%). Random disconnects, random pausing, they won't turn on at times. I am not the only one facing these issues, many of my friends have mirrored the same issue as I. All I want is a refund, really hating this product.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Bought as a gift 2 weeks ago...

    I bought the PowerBeats 3 two weeks ago as a gift, and my friend is already having problems with them! They disconnect in the middle of a phone call, or workout, or just driving down the road. I would think that for the money, the quality would be up to par. Currently looking for a different brand - Sorry Apple, Not sorry - so that my gift won't be worthless. Not a happy customer.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    keep breaking

    have had to return them 2 times. now going back to return again. Obviously there is a problem with these thing if EVERYONE is having them break and keep returning them over and over.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Worst beats product I've ever used.

    I have used mine for 4 weeks only. I turned it off after listening to music to take a nap and when I woke up, it refused to turn on.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Trash for runners

    I bought 2, one of them has already been changed, but both can not be used to run, while you sweat, the controls stop working, a shame, have 3 months I have these problems, apple should give me back my money, I want my money, I bought JBL and I'm being happy.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Poor Warranty, break easily, no replacement parts.

    Sound is good for wireless ear buds and quick charge feature is convenient. Warranty does not cover physical damage no matter what the cause. Ear loop broke after 4 months of use...thy are supposed to bend, not break. Not a replaceable part. Also note, Apple will void remaining warranty if you report them as damaged.

  • 1.0 out of 5 stars

    Do not buy

    I bought these thinking that they would be a great pair of earbuds but now after 3 months they stopped working, so hopefully I can contact apple and get it fixed.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    First worst

    IT stopped working after 3 weeks! I recommend not to buy this product!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Won't hold a charge

    The sound fine when they work. But I find that if I haven't charged them that day, when I go to turn them on, the battery has completely run out. In other words, you can't use them unless you keep them charging all the time.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    These COULD be a great set of headphone if they worked as they should

    I researched this set of headphones and heard a lot of problems. Decided to bite the bullet and give it a try. Well everyone is right. The headphone start off great. I purchased these back on Feb 2 so just a few months ago. Took a little bit to get the right buds to fit my ears. They worked great and I loved using them. By May 2nd I would charge them all night and it would only hold a charge for about 20-60 min and then completely be dead. I tried various times always made sure I charged it with the charger that came in the box. I paired it with my phone (iPhone 6s +) and iPod touch. Either device and I couldn't get through a 45 min walk without it going dead on me. I'm turning it in today to see if i can get it fixed. Every review I have read shows these headphone have issues and need to be sent in for repair (as well as all the guys at the gym I talked to) so just be warned.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Probably on 8th or 9th pair

    Maybe this is my fault for spending the money but I had a pair of the PowerBeats2 that kept having the stopped charging/not turning on problem, which I had replaced by Apple 2-3 times, but the replacement warranty is only 3 months and then they started to break at month 4, so bought another pair, repeat first steps 2-3 times. Then PowerBeats3 came out and I thought they must've solved all these not charging/not turning on problems. NOPE. Just the same. I'm on my 2nd pair of PowerBeats3 that I've paid for and I've only had these probably 6 weeks and they're already completely DEAD! So, like I said, I think I'm the stupid one here for spending $800 on headphones over 5 years thinking Apple would take care of me.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    3rd pair is a charm

    I purchased these right when they came out. First set lasted two weeks. Apple exchanged the set right away. Now 4 months later the second pair stopped charging and again Apple is exchanging them out. For headphones that cost so much I feel this is a huge inconvenience. I would not recommend this product.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Decibel Level

    I did a sound check with the standard IPhone 7 ear buds and Powerbeats 3. The decibel level was the same. I am returning mine and will try the apple air buds.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Keep breaking

    Terrible quality. I am now on my third pair and have experienced the issues that other users seem to be. Wor

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Disgraceful

    I had to return them twice already.

    Today the red dot is charging but when I disconnect to pair they die.
    I had only troubles since I got them, at that price I expect they last more than a year.

    I will never buy them again.

    5 of 5 people found this useful