• 1.0 out of 5 stars

    Absolute trash didn't even last 2 months

    I work out a lot and have gone through tons of different head phones over the years. I was excited when my girlfriend bought these for me for Christmas as I never liked spending a lot of money on head phones because I could never find a reliable pair. Within two weeks of working out with these they started to turn off on their own because of sweat (even though they are supposed to be sweat resistant). Then out of no where they just stopped charging. I feel like my girlfriend was completely ripped off by this product and having Lebron James wearing them while working out is the biggest joke I've ever seen. Things couldn't even last a half hour of jogging on a treadmill before having problems. DO NOT BUY! I promise you, you will have a problem with them.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Second pair on their way back

    Very disappointed that these are an apple product. Reading all of these emails. Steve Jobs would never have allowed a product with this many problems and what seems an inability to correct it to go out.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    If I could give this product zero stars, I would

    If anyone is thinking of getting the Beats Powerbeats3 wireless...reconsider your actions. They have exactly 1 year of shelf life. I’ve had two pairs and both stopped charging just days after the 1 year warranty expired. I went to Apple and they told me that they could “try” to fix them at a cost of 128SGD each. For such a pricy product I would expect them to last much longer. Apple washes their hands of any responsibility. Remember it’s not one pair but two pairs that did exactly the same thing. Waste of your money. Don’t do it

  • 1.0 out of 5 stars

    Absolutely horrible product and customer service

    Facts
    - Have had 3 pairs in 9 months. All three have had the same issues. Can’t keep a charge. Won’t turn on after a full night of charging. Turn off in the middle of the run.
    - Apple has sent two replacement pairs because of warranty. I was told that the warranty is now up and I could spend 250 USD for Apple Care and get them replaced. Last time I checked, a new pair is 150-200 USD? Customer service employee told me “those are your two options, so pick one.” Obviously I am not going to bother with either option and I will be buying a different brand. Apple should be embarrassed by this product, many others are having the same exact issues.
    - I am a loyal Apple customer and advocate. I have had an IPhone since they came out, and now have an Apple Watch. DO NOT WASTE YOUR TIME, money, or effort on these.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Very Impressed!

    I read many reviews of the PB3's and was very cautious about buying them due to such negative reviews. I thought I would buy them due to them being the newer models and due to the convenience of working out in them. So I received my pair and I have had to major problems with them. They are really loud and actually the sound is pretty good when the volume is almost all the way down. The sound is so good it really cancels out outside commotion. These run a long charge time, I use them all day and charge them at night for full charge to start my day. Very easy to use and connect. I really recommend these earphones

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Good when they work

    I have had 4 or 5 pairs of these over the past 14 months and they are the best product on the market. When they work! Pros: Longest battery life, comfortable design, easy to operate, lightweight, and compact. Cons: battery problems causing the Beats not to charge properly or not to turn on occured after a few months with all of my pairs and replacements (as well as all pairs owned by friends and family), latest problem on my last and final pair (apparently 4 days out of warranty) is static in the right headphone even when powered off (which somehow drains the battery). Heed the warnings - stay away.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Don't do it

    Much like thousands of other reviews that I have seen on here (but didn't read before I bought) unfortunately I am now awaiting replacement #4. Pretty much the same issues: randomly powers down in the middle of a run, wont turn back on or connect, hard reset works a couple of times and then they just stop charging or turning on at all. Contact Apple support, wait for an empty box to arrive and they assure me that there wont be anymore issues, send them back and wait for a week to get a new set. Repeat steps above in about a month or two. Just waiting until my 1 year warranty runs out and I get stuck with them when they break. I wish Apple would just offer a store credit so we could buy something else but nope they just kick the can down the road until your 1 year runs out.
    This product is not worth the premium price tag for what are supposed to be durable workout headphones. I have all Apple products and I am very disappointed with Apple for not addressing this flaw and not taking care of its customers better in this case.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Stay away from Beats

    IT'S ALREADY BROKEN!! I bought this product 7 months ago and it is shipped to California to get fixed by Genius team. This was my second Beats headphone, I have used it mostly 50 times in 7 months and it is broken. I am not talking about 7 dollar Walgreens headphones here, I am talking about 220 bucks headphones. I bought my first Beats Studio 3 years ago, and after 5 months it got cracked from the sides, the leather in the headphone started to peel etc, I returned it and I got brand new Bose( I am not advertising Bose here, it has its bad sides too, but still way better than Beats rubbish) and I am still using it without any deformation. I am okay if Beats/Apple admits that it is made of cheap material and make the price as less as chippo headphones, than It would be the risk I would take to buy. I would never ever EVER buy Beats product even though they give me money on the top of the product. Second observation, this product is not even a year old, and they are sending it to California to fix. Are you serious? What if it gets broken after 1 year? This is the worst 200 bucks I have ever spent in my entire life. Don't let Beats brand entice you. It is a complete trash. I wish I could give this product 0 star, because even 1 star is a lot for that.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Do not buy

    I have had 4 different sets of power beats. The first pair stopped working 14 months after I purchased them (4 months out of warranty) - they were only used a handful of times. I purchased another set and the the second pair lasted 9 months before they quit working. Apple replaced them since they were still under warranty. This pair lasted 3 months and one week - 1 week out of warranty. Apple gave me another pair since it was so close to the warranty. The 4th pair lasted 2 weeks before they stopped working. This product is not worth the money.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Broken four times already

    As already stated. Do not buy these if you plan to use them to work out. They are not remotely sweat proof and will fail. Shame as I liked the audio quality and fit.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Broken Earbuds

    I had the same issue as others here. The plastic on the earbuds break, leaving the speaker hanging by wires. I chatted with support and was told I'd have to pay $100 for repair/replacement. I've had to superglue both earbuds together...not what you would expect for $200 headphones. While I like the fit and sound, I do not recommend based on quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not Sweatproof - 0/10

    These are great headphones if you ONLY use them around the office. However, these headphones are advertised as "Sport" yet they do not withstand any amount of sweat. I have had PowerBeats3 since January 2017. After about 6 months, the beats would turn off the moment I broke a sweat during a cardio session. I sent them back and Apple sent me a new pair. Here we are 6 months after receiving the new pair and I am experiencing the same problem each time I break a sweat. Turn off and do not turn back on until 2-3 hours go by. Customer service offered to send me a new pair but I am not interested. I will either try the Bose or Airpods next.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Ear Hook will Break

    I had the product for the past few months and had been working just fine until I pulled them out of my gym bag and saw that the ear hook had broken off. I brought them in and figured this was a fairly common issue and would be covered under warranty. Turns out they want 100$ to replace a single ear hook. Safe to say the design of the product is flawed and set up for failure. I will not be purchasing another beats product following this hassle and learning about this issue.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Bad Quality

    The sound and design are great, but after less than a year, one of the ear hooks snapped off in my pocket at some point even though I’d only been walking around - no exercise. After looking at them, it was very clear it was a huge manufacturing defect - the ear hooks are held in place by an extremely thin piece of metal that can snap from small and normal amounts of movement. When I brought it into the Apple store to have it replaced under warranty, they told me that even if it was technically a defect that it was physical damage and that I’d have to pay $99 to fix it (keep in mind, it’s just a piece of snapped plastic). Absolutely daft and horrible customer service/warranty policy. They’re great until they break - which they will, as if the other reviews here aren’t enough to tell.

    2 of 4 people found this useful

  • 3.0 out of 5 stars

    PowerBeats 3

    Within 1 year i had to get it replaced 4 times and going for my 5th. I really like the headphones but it's so frustrating how many times I had battery issues and my 4th one just stopped turning on. The support and the service has been great but they really need to fix these issues. The battery issue is common and to see with the 3rd generation, they still have the battery issue which they should really think about fixing it. I giving 3 stars because I like the fast charge and the way it wraps around my ear while I' working out and the sound but I would have given 1 star if the I didn't like the things I like.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    These are simply amazing & sound great... they’re great for calls, too.

    I have the Beats 2 and wanted to try these. I was not sure they’d be better, but they are. They fit so much better and really give a better and sealed fit to show case the sound. I was so surprised at how great they sound when making a call. I use them for work calls all the time. That is an added bonus. In short, they are a great upgrade that is really worth it. The quick pairing and range of more than 30 feet is fantastic. Get them and enjoy.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Ok, but short life for price

    I posted this review on Beats site but wanted to put it here too:

    These headphones are ok while they work. Unfortunately, they generally last about 2 months before they slowly die. It starts with spotty connectivity, then the remote stops functioning, and finally the device becomes entirely unresponsive. I’ve had these 9 months and am on my third pair now, which is starting to die, too. So soon to be 4th pair. At least Apple swaps them out while they are under warranty

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Beyond frustrating

    I had the highest of hopes for Power beats3. Got them for a Christmas gift last December. But by March they had a soft wear issues and would not stop flashing red on the power light. So I sent them back to Apple and they sent me a refurbished pair. They worked great for 2 days before they had issues and kept cutting out. I'm done with Beats of any kind, you can keep your over priced headphones. Poorly made for the price point.

    8 of 9 people found this useful

  • 4.0 out of 5 stars

    Great Bluetooth Earphones

    I just got the Powerbeats3 Wireless Earphones today. I used to have the Powerbeats2. Definitely these new ones are way better than the older model. The sound quality has improve. Battery is exceptional. I used the earphones for about 3 hours in my workout and the battery went down from 100% to 87%. The old model drained the battery more. These are great.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    It breaks.. cannot believe it!

    The piece that fits in the ear has broken completely!
    200$ went to trash. I used it less than 20 times ..

    5 of 7 people found this useful