• 1.0 out of 5 stars

    Don't like them

    • Written by Desmond B

    I love bass and beats are known to have them so I bought these and I have got to say they suck. The build quality is fantastic but the sound is bad. I love hip hop and rap and the bass in these lack, alot. Plus, my cable broke it ripped out and now the microphone and controls don't work. I really want my $130 back to get something else.

    27 of 45 people found this useful

  • 1.0 out of 5 stars

    Faulty Connector

    • Written by Jeff P from Cincinnati

    My son received a pair of these a few weeks ago as a gift, and we had been very happy with them, until last night, when the connector broke off in his iPad. The tip of the connector broke off at the plastic that separates it from the rings. It didn't break at the base.

    31 of 42 people found this useful

  • 1.0 out of 5 stars

    Low quality

    • Written by WILLIAM S

    I bought beats headphones 3 years ago while in palm Springs after 8mths the leather or vinyl around the ear came apart. Just yesterday i tried charging, when plugged in it shows all white lights on meaning its charged but when I take the cord out it goes to red which means its not charged. I tried to recharge but to no avail. Im very disappointed as i was told they were a very good headset. I will go back to Bose .

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by Melissa L

    Beats EP plug broke off inside my ipad. Just started to pull them out & tip snapped clean into leaving the plug inside the port! Now I have to get plug removed, tried pulling out with tweezers but it's stuck! Apple says it'll repair Beats for $59 plus shipping, but they cost $99 new! They are only 4 months old & only used half dozen times, but repair is not eligible under 1 yr warranty?! Total rip off! I've used other cheap headphones for years and the plug still works fine, Beats are all hoopla - don't waste your money!

    45 of 60 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by Tara S

    My daughter got a pair of beats for Xmas less than a month later the adapter cracked when removing it from the phone. You can not replace the cord since it is attached to the headphones. Went to the Apple Store An this piece is not covered by warranty. For $69 they would fix a $99 headphone. Very disappointed in Apple An this product will never recommend.

    54 of 68 people found this useful

  • 1.0 out of 5 stars

    very poor quality

    • Written by william S from glasgow

    Only had them two months and the jack plug broke in my iPhone. Very disappointed in this product.

    63 of 79 people found this useful

  • 1.0 out of 5 stars

    Waste Of money

    • Written by NEL P from New brunswick

    Honestly I love apple (I have a Mac, IPhone, Apple watch, apple Mouse and keyboard and some more products) so i thought this would be a good investment. I got them and they didn't last 3 months before they started having issues so I wanted to repair it. All in all I found that the wire is fragile and prone to breaking. Theres no way to replace the aux cable at home. In my experience it was a bad investment. If I want a durable product I now know this is not an option. This were my first beats I was supposed to upgrade for my birthday but Im reluctant to purchase the other Beats products now. I would give it 0 stars but it's impossible.

    46 of 61 people found this useful

  • 1.0 out of 5 stars


    • Written by Yvonne H

    My son used these 4 times. I, being an adult, went to take them out of his phone and the jack came off in his phone. This is the first pair of Beats covered solely by Apple. Sent the Beats back and was told I would have to pay to have them fixed. How is this my fault that the jack came off in my phone? I had to pay to get the phone fixed and would have to pay to have their faulty equipment fixed. In other words their really is no guarantee from Apple on this product. The price on the product does not match the quality on their product. I guess you could say they charge you over $25 dollars a day to use their product since he only used them 4 times.

    70 of 94 people found this useful

  • 1.0 out of 5 stars

    Beats EP

    • Written by Bridget S

    Terrible quality. My ten year old twins got these for Christmas and they lasted only a month and then the part that plugs into their iPads broke. One of them broke off into the iPad and we cannot get it out. After that happened we looked at the other child's plug and it was close to breaking also so we took it away. The $20 headphones they had before never broke at the plug!!! Total junk and I just blew $200. I am not happy and now I guess that I have to take an iPad in to get the broken plug removed.

    65 of 103 people found this useful

  • 1.0 out of 5 stars

    To small for large head

    • Written by C H

    These head phones sound good, and they are built well. The issue is I have a larger head (not giant) and they do not adjust down low enough to cover my ears. This is the first pair of head phones I have owned that have not been able to fit my head. Come on beats, make these fit properly.

    42 of 98 people found this useful

  • 1.0 out of 5 stars

    Would not recommend beats ep

    • Written by Sarah N

    I had the headphones for 5 days and then my cat broke the cord in half. They were good before but I didn't realize how bad the quality is until now.If you were to get some don't get the ep because we can't replace the cord

    60 of 245 people found this useful

  • 1.0 out of 5 stars

    Beats EP --BLUE

    • Written by Christy W from Readyville

    BEATS==That one word should mean quality.

    Thats not what I got.

    1st 10 minutes of unwrapping the BEATS EP headphones and 1st time unplugging it from an ipad.... IT BROKE!


    These are beats, they shouldn't have broke... let alone broke off in my ipad.... luckily I had tweezers and was able to pull the broken part out in 4 pieces...

    Good thing they at least come with a warranty...but still a pain to wait for the box to arrive, then ship them then wait for apple to fix and ship back..

    Also...what the heck on the jack not being able to be replaced except by apple.... BAD DESIGN FLAW..... or if apple is just looking at the money, great design as people will want to pay to have them fixed instead of throwing away 100.00

    I have had 2 other sets of beats (still have them) , one requires batteries and one requires charging, just wanted a pair that I could grab and use without worrying if it was charged or had batteries.

    Feel upset on the quality of these headphones...

    maybe , just maybe, mine had a defect and once replaced will be ok, I will update in a few months if it is ok or not.

    102 of 184 people found this useful

  • 1.0 out of 5 stars


    • Written by Max N from calgary

    Worst headphones I've ever had, they were very uncomfortable on my ear just after 15 minutes, the sound quality was worse than the convenience store hearphones. Trust me they work better as kindling then headphones.

    5 of 14 people found this useful