• 2.0 out of 5 stars

    Nice buy very buggy

    I have had this for about 18 months. When it works, it is fantastic. But when it doesn’t work, it is worse than having nothing. Apple has an exchange program available if you are having issues, even though it beyond the 12 month warranty. The problem is, Apple doesn’t seem to acknowledge it until you force the issue. My new one has been working great for about a month, and now it is starting to act up. The only thing I don’t get is the “Device Not Supported” error that showed up on my first one. I sure wish this was more consistent, but certainly helps prevent my iPad Pro from becoming a laptop replacement.

  • 2.0 out of 5 stars

    As many have said, DID NOT LAST!

    The product worked well initially, I used it daily during course lectures to type notes, it was very versatile. However, about 7 months after purchase the keyboard became defective all of a sudden. It appears that there is some sort of a connection issue. I attached/detached the keyboard a few times in an attempt to establish a connection, and it appeared to work a few times, but now the keyboard does not seem to respond at all (despite being attached to the iPad).

    8 of 8 people found this useful

  • 4.0 out of 5 stars

    Only iPad keyboard I have every used but I’m very happy with it

    Like the title says I have never used other iPad keyboards before but never wanted to previously because it bulked up the iPad so much. I like how Apple had achieved a decently slim feel when it’s closed. Even if ithe surface is uneven but that helps it feel slim in the hand when carrying the slim side down. I also thought my fingers would feel cramped typing on what looks like a smaller keyboard but they actually feel like they’re spaced almost naturally (I’m a guy BTW so I wonuldn’t say that I have small hands). I like how the keys feel too.
    I love the woven fabric idea to because it saved me once when my three year old spilt my coffee over it and all I had to do was wipe i off and I wo as good to go with no damage (the coffee didn’t go near the Smart Connector luckily). That definitely would not have been the case with other keyboards!
    This accessory has actually made my iPad Pro my must used device now in place of my MBP which now is really used only for graphic work, I do everything else on this now.
    The only improvement to make to bring it to 5 stars would be being backlit.

  • 4.0 out of 5 stars

    Decent Portable Keyboard for Landscape Typing

    Smart Keyboard for iPad Pro 9.7” Review

    The number one reason for buying this keyboard would be this: Whenever you tap something on the iPad that causes the software keyboard to slide up and cover nearly half of the screen, because when this keyboard is connected (with the exception of the lock screen set up with alphanumeric passphrase), you will not see the keyboard and will therefore have much more screen real estate to work with while typing.

    This keyboard is for landscape typing only, and it delivers that function exactly. The benefit of the Smart Connector interface for connectivity is that it does not require charging, Bluetooth pairing, nor is there much (if any) delay between when you hit a key and you see the reaction on the screen.

    Typing on this takes acclimating to, as the keys may feel stiff at first, but it gets easier with time as the keys “settle in”. There is no row of function keys above the row of numbers, meaning no system-wide controls for volume, brightness, play, pause, skip, rewind (to name a few examples). This next point may be quite obvious, but you will not be able to use this keyboard while the iPad is in portrait mode without some serious hand acrobatics.

    If you frequently use voice dictation, be warned that you have to fold the keyboard behind the iPad and form the base into a triangle and enter “Viewing mode” in order to temporarily bring up the on-screen keyboard that has the microphone logo you can touch to enable dictation.

    The keyboard is NOT a completely silent keyboard, because the mechanism inside the keys themselves make soft clickety noises when typing normally, although this is something that some people may desire, as it definitely makes one look and appear studious and/or productive.

    Be prepared to accidentally hit CAPS LOCK when you meant to hit TAB, since the tab key is located to the left of the letter “Q” key and the CAPS LOCK is quite large, pressable, and is located to the left of the “A” key on home row. This is certainly something I’d change about the layout if I could.

    Recently, I have also began to notice that sometimes the system’s Autocorrect goes through and “fixes” words that I typed exactly how I’d meant to (e.g. changing random “its” to “it’s” and vice versa). I am unsure whether that is a symptom of using this keyboard throwing off the built-in spellcheck/autocorrect software or if it’s completely unrelated to the keyboard.

    A pedantically technical and boring note is this (don’t say I didn’t warn ya): If you want to start the beginning of a line with a lowercase letter but it become auto-capitalized, BUT you don’t want to disable AutoCapitalization in the keyboard settings, typing that letter twice will make the second instance of the letter lowercase and this will allow you to go back and delete the first letter that was incorrectly capitalized. For example, if I typed “iPad” and it autocorrected to “IPad”, I can just type “Ii” and go back and delete the wrongly capitalized “I”

    I like the microfiber textured bottom of the keyboard along with the three-paneled triangle mechanism that gives the iPad support, as it does make a pretty nifty front cover with just half of the front raised slightly because of the actual keyboard underneath. You will want to invest in a back cover to protect the iPad Pro but does not cover the Smart Connector on the side so the keyboard can be docked.

    I don’t think this keyboard works for any games on iPad that would use left, right, up, and down swipes to play (I tested Crossy Road, Slither.io and Retro Snake), although a majority of iPad games

    Overall, this is a keyboard that I would recommend to people who frequently type documents, fill out webforms, and need to maximize the amount of screen they can use while typing.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Keyboard Review

    At first this keyboard worked brilliantly. It did take a bit to get used to, but better than most blue-tooth keyboards. The biggest problem I have encountered was, I will hear keys being pressed when it's closed. This causes the battery to drain and most times I am unaware. I am constantly opening the iPad to no battery life left. Very frustrating.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Faulty Product

    Buyer Beware! Before you buy this keyboard go to the Apple Support forum an d search for the Smart Keyboard. You will see page after page of customers with keyboards that no longer function. I’m typing this review on my iPad Pro with the keyboard attach but must use the on screen keyboard because my 6 month old keyboard no longer works. You’ll know it’s happening to you when you get the “unsupported device” message popping up on your screen all the time. Software updates have done nothing to address the problem. It’s a poorly designed product.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Apple keyboard for iPad Pro 9.7 not working well

    About every week or so the keyboard refuses to connect. No message appears. It just doesn’t work. The only way to get it to work is to turn off the ipad and start up again. It happens too often. Sadly, its irritating enough that I can’t really recommend this product.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Nice and fancy

    But died after several months of using.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Does not last.

    I really enjoyed having the keyboard! I took my iPad Pro everywhere, and the keyboard was very useful. The feel was great. I loved it! However, after a while the keyboard does not sync with the iPad. Shame, I really enjoyed it. I do not recommend to buy it for a long term use.

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    Has issues

    When the keyboard works it works pretty well. I bought mine in May of last year. About 6 months out I started experiencing connection issues. I contacted Apple and they replaced it as it was under warranty. I am again experiencing the same issues and of course, it is out of warranty. Meaning I'm out of luck and have to figure out a usable replacement. What's my issue? I get the "device is not compatible..." error message. In some cases, which is happening more regularly, when I want to type with the keyboard attached, the screen keyboard pops up and the smart (stupid) keyboard does nothing.Though I have enjoyed Apple products for years I am getting the feeling it's time to go elsewhere for my needs. The only thing I really like about Apple is that they're less likely to get viruses. That's it. It's sad. I think the spark that Steve Jobs provided has gone out and Apple is becoming like any other company, nothing special.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    great at first

    This keyboard was great at first after about 10 months it would randomly stop working giving me the following message: "This accessory is not supported". Now it doesn't work at all. I use my iPad A LOT as a graduate student, but now the keyboard is useless. At this price point i don't think I will be purchasing another one of these keyboards.

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Must have!

    Before I purchased the Smart Keyboard I read all of the reviews. I almost didn't purchase it because of it "not laying flat" or not "feeling" right because of the material. I went ahead and purchased it. It has turned this iPad into a laptop. I can't imagine not having it. If you are buying the iPad 9.7, purchase the keyboard. It's better than I expected it to be.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Will not last

    It's great when you first buy it but it does not last. Mine lasted 8 months and quit. It was not covered by Apple care and it was to late to exchange. Don't waste your money.

    19 of 23 people found this useful

  • 1.0 out of 5 stars

    Doesn't last

    Like many other reviewers, I am on my third replacement keyboard. Works fine until it doesn't. My first lasted only a few months. The second started to deteriorate after about 8 months, at first not connecting occasionally - this could be rectified by cleaning the connectors or restarting the iPad, but eventually the problem increased until it stopped connecting all together. Lasted just over 12 months. And now I am starting fresh with number 3. How long will this one last?

  • 1.0 out of 5 stars

    Good for a while

    The Smart keyboard is a very good gadget for the iPad Pro, the only problem is that is going to be useful for about 5 months. Mine stopped working, giving me the following message: "This accessory is not supported". It is an original Apple Smart Keyboard, but it is useless now. And after doing my research in the web, it's something that happens a lot. Don't waste your money.

    22 of 23 people found this useful

  • 5.0 out of 5 stars

    Makes a great product even better!!!

    I have had my iPad Pro now for about 7 months and I have been really hesitant to buy the Smart Keyboard because of the mixed reviews. I've been using mine now for a couple of days and I love it, I really don't understand the negative reviews at all. It's easy to use, works great, simply attach it to your iPad and you are good to go. I've used it on my lap, on a desk, on the countertop and it works great everywhere. No, it's not the same as a desktop keyboard, or a full size keyboard on your laptop, but it's great. If you were like me, hesitant to purchase it, I would say wait no longer. It's great.

  • 1.0 out of 5 stars

    Stops working after a number of months - on to my 2nd replacement

    I think the internal wiring gets frayed as it's opened and closed. I'm currently on the phone with apple setting up my 2nd exchange after any 2nd one started giving me the 'this accessory is not supported' message and the keyboard started working intermittently.

  • 2.0 out of 5 stars

    Good Idea but Terrible

    Hi Apple Users,
    Please do not buy this item!!, it is terrible. When I first opened the box I was excited but once I put it on the iPad Pro and set it on my table it had a very big lift!. The keyboard is also very small and it just feels weird, also the Smart Keyboard started fraying 30 mins after use in one of the corners. I immediately returned it by mail. I literally own every main Apple product that is currently for sale. This product is so not up to Apple Standards.
    Thanks,
    Tyge

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Wish I didn't have to write this review

    I love my iPad Pro -- the signature elegant physical design led me to buy a Smart Keyboard. It looked & felt perfect, and setup was seamless. Perfect!
    After a couple hours of typing, my knuckles kept hitting the screen when using the top row of keys. I reduced the 'bumps' by slowing down, but after typing a full page of copy my knuckle again tapped the screen -- which closed the text entry popup. I lost all my work.
    I started typing carefully and slowly after this, even avoiding numbers as possible. But the knuckle bumps still happened, and smaller work losses mounted. The keyboard & screen config is too tight. The smart connect pin placement locks users into the single default screen angle, keyboard placement and proximity; even a 1 degree angle change breaks the "smart" connection.
    This design flaw certainly surfaced in premarket testing. Apple, I'm begging you: not to abandon great physical product design, but to remember your users in making tools we can *use*. I don't buy your products to make my desk look cool; I buy them to do more, create better and focus on my work, not the boxes that I work on.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Third time's the charm?

    The keyboard worked great, until it didn't. The one we purchased with the iPad became non-functional after a few months of use. Apple replaced it. The replacement has now failed too. Presumably, Apple will replace it too (I'm taking it to an Apple store this afternoon).

    This is rather perplexing. I trust Apple products to be of impeccable quality. Since this is part of a mobile ecosystem, I have an expectation of robustness and durability. That's just not the case here, very disappointing!

    12 of 13 people found this useful