• 1.0 out of 5 stars

    Stops working after a number of months - on to my 2nd replacement

    I think the internal wiring gets frayed as it's opened and closed. I'm currently on the phone with apple setting up my 2nd exchange after any 2nd one started giving me the 'this accessory is not supported' message and the keyboard started working intermittently.

  • 2.0 out of 5 stars

    Good Idea but Terrible

    Hi Apple Users,
    Please do not buy this item!!, it is terrible. When I first opened the box I was excited but once I put it on the iPad Pro and set it on my table it had a very big lift!. The keyboard is also very small and it just feels weird, also the Smart Keyboard started fraying 30 mins after use in one of the corners. I immediately returned it by mail. I literally own every main Apple product that is currently for sale. This product is so not up to Apple Standards.
    Thanks,
    Tyge

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Wish I didn't have to write this review

    I love my iPad Pro -- the signature elegant physical design led me to buy a Smart Keyboard. It looked & felt perfect, and setup was seamless. Perfect!
    After a couple hours of typing, my knuckles kept hitting the screen when using the top row of keys. I reduced the 'bumps' by slowing down, but after typing a full page of copy my knuckle again tapped the screen -- which closed the text entry popup. I lost all my work.
    I started typing carefully and slowly after this, even avoiding numbers as possible. But the knuckle bumps still happened, and smaller work losses mounted. The keyboard & screen config is too tight. The smart connect pin placement locks users into the single default screen angle, keyboard placement and proximity; even a 1 degree angle change breaks the "smart" connection.
    This design flaw certainly surfaced in premarket testing. Apple, I'm begging you: not to abandon great physical product design, but to remember your users in making tools we can *use*. I don't buy your products to make my desk look cool; I buy them to do more, create better and focus on my work, not the boxes that I work on.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Third time's the charm?

    The keyboard worked great, until it didn't. The one we purchased with the iPad became non-functional after a few months of use. Apple replaced it. The replacement has now failed too. Presumably, Apple will replace it too (I'm taking it to an Apple store this afternoon).

    This is rather perplexing. I trust Apple products to be of impeccable quality. Since this is part of a mobile ecosystem, I have an expectation of robustness and durability. That's just not the case here, very disappointing!

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    Love the Keyboard but

    Let me say this keyboard is flawless with functionality, it works like a charm. Though after using it for 1 year and as a med student you type a lot. The space bar top layer has faded and on the sides there is a small opening to the keyboard where dust can get in. Also, sometimes it has trouble connecting to my ipad. You would think for the price you pay it would last longer, that's why its getting a 3 stars.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    Always having problem for connection

    I bought this Smart Keyboard on 13-6 last year. Use smoothly until Feb this year, keep facing problem of connection and pop up notifications stating that this device is not compatible. No choice, go apple reseller for warranty and wait for 2 days before i get current keyboard.

    Yesterday, this keyboard having same problem as the previous one also. I really not having that much of time keep going to change and to claim a new one. Really frustrated as only 3-4 months passed by only. Hope that Apple will improve user experience on future.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    What's up?

    Why does the keyboard stop working? Even when I power off then on. Screen keyboard won't go on when Smart Keyboard stops working. Otherwise I like it.

    3 of 5 people found this useful

  • 5.0 out of 5 stars

    GOOD however

    The keyboard which I am now typing from is really good and very useful. It is expensive and overpriced no one can disagree. The keyboard is really Turing the ipad into more useful tool and not affecting it is portability. So it is supper light and supper responsive. The backlit everybody is now complaining about it however the screen dose the work for me as i am not really dependant on seeing the keys while I type. It attaches well and provide a very good views for writing and drawing inaddition to the watch mode which is a bit unsteady but over all it better than I expected. The built is good but feels a bit cheap for such a high price. It is water proof and more or less stain proof that is fair enough.

    I used the magic keyboard before this one for a long time and now I am using this and I am liking it more. It is sexy and more portable.

    0 of 2 people found this useful

  • 3.0 out of 5 stars

    Ok, but not great

    The keyboard is great in terms of convenience and not having to connect it to the ipad via bluetooth and not having to charge it. But, I constantly have to turn my iPad all the way off then back on for it to work. Sometimes it just doesn't type even when you disconnect it from the iPad, you can't even type on the physical iPad.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Piece of junk!

    The keyboard will stop working. Guaranteed! It's flimsy and provides no protection. Buy and after market instead.

    7 of 14 people found this useful

  • 5.0 out of 5 stars

    What a dream dome true

    Since ipad first generation. To ipad mini. I loved to write down evrything using ipad on screen keyboard.
    First i upgrade to iPad Pro, i doubt to buy this accesories..
    But, after a hard way to collect money and buy it, its worth so far.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Takes some getting used to

    This keyboard is hard to beat in terms of how it integrates with the iPad; having the smart connector certainly gives it a dramatic advantage over the hundreds of cases that use Bluetooth, since it does not have a separate battery or need to be switched on or off. The typing experience is pretty good, but definitely has a unique feel that takes getting used to. I've used my iPad with a "regular" Apple keyboard paired, and the typing experience is so much more familiar, but it's not as elegant to lug around a "real" keyboard, regardless of how slim it is.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    was great at first...

    When I first got this keyboard, I was amazed. It had a sleek design, and using it was a breeze. The keyboard feels very modern and well, that's because it is. However, as time went on, the edges started fraying. It didn't make much of a difference, but it did make it look really old and like I had't been taking good care of it, even though I was. About a month ago something strange happened. My keyboard would only work sometimes, and usually only if it was leaning off the table on an angle, which of course made it very hard to type. It started working less and less frequently as time went on, which isn't good for me because I find it very hard to use the on-screen keyboard. I think this has something to do with the update, but I'm not sure. Please help, Apple!

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standards

    During my recent upgrade of my iPad Air to an iPad pro, I decided to take a leap of faith and spend big on the Smart Keyboard. I made the choice because it was the only one recommended for use with the iPad Pro 9.7 inch and in doing so gave up all the conveniences associated with my under $40 Logitech Air keyboard. The Smart keyboard has many flaws. The edges fray so after a few months, your smart case looks like its been around for 2 years. The magnet connector to easily detaches and the cover and keyboard fall to the floor. Communication between the keyboard and iPad is slow to connect so you have to retype your first few words; the keyboard can only use on a hard surface and not good for typing on your lap. The most inconvenient is the lack of a backlit keyboard and that it offers little to no protection for the iPad and lastly and most egregious it leaves keyboard marks on the screen. Apple has to do better for its loyal power users. Way too expensive for what you get!

    47 of 50 people found this useful

  • 4.0 out of 5 stars

    Overall not bad.

    My wife picked up one of these and she loves it. The reason it is not getting 5 stars, is because when she is using the keyboard and decides to take it off to use it as a tablet, she does not get the on screen keyboard unless she restarts the iPad without the keyboard attached. Software bug maybe? Otherwise she uses it on a daily basis.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Can I give a zero rating?

    Stopped working after 3 months of light usage. Terrible for a $149+tax product.
    Would NOT recommend to buy.

    36 of 42 people found this useful

  • 5.0 out of 5 stars

    Excellent product, a pleasure to use

    I'm so sorry to know that so many people seem to be so disappointed in this keyboard. I've heard it be referred to as "mashy", which I can sort of understand, but I have never found myself annoyed in the least by typing on this keyboard. I think it is a true pleasure to use. I am someone who types 100+ WPM, and I attain very close to full speed on this keyboard. I don't feel limited by it in the least. It's very tactile and a reprieve from the spaced-out on-screen iPad keyboard. This is an Apple product. They're not going to botch it. While they take risks, they're not going to drop the ball like one of the no-name manufacturers out there. If you're on the fence about this product and haven't used it before at length, just give it a try. It's worth it. It's beautifully engineered and designed like every other Apple product I have used.

    16 of 16 people found this useful

  • 4.0 out of 5 stars

    Perfect, it does what I need it to do

    The Smart Keyboard is typical Apple quality, which is very high in my personal opinion. It did take me a day or so to get used to the keyboard layout, which not differing too much from a regular keyboard on a Mac - it does feel just a bit smaller. However, after a day or so, I found that I could pretty easily switch between a Mac and the iPad keyboard without having to think about it too much. I've always loved the smart case - I think it has always been true innovation on Apple's part, dating way back to the first iPad. It's pretty awesome to take a small cover and turn it into a keyboard/stand.

    My only complaint is that it adds just a little bit too much weight to the iPad. I did expect the weight to be a little bit better, and closer to the weight of the iPad itself. I find myself sometimes taking the Smart Keyboard off when I go mobile, just so I don't have to deal with it's bulky/weight when I want to use the iPad in the traditional fashion (touch-based, etc).

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Nice product overall but does not lay flat

    I have had the product for a week, and I find that it connects easily and the keyboard is pretty comfortable for typing in what would normally be awkward situations (like sitting with the pro on my lap on an airplane.) Killer fault for me is that the key board does not lay flat on a flat surface. Seems like the weight of the pro, or some overlap in the panels, keeps the front-facing edge of the panel slightly elevated from a table top. This makes things just awkward enough to be annoying. The folks at the store opened two boxes for me, but both had the same issue. Points for the Apple folks who are clearly willing to make it right if they need to, they told me to bring it back if it doesn't break in on its own and they'll swap it out again. So, I'm trying to "train" it to set properly, but if this keeps up for another week I'll be looking for another solution.

    16 of 17 people found this useful

  • 5.0 out of 5 stars

    Loving It

    This is just what I needed. I don't think I can go back to a keyboard-less life.

    - Works well
    - Easy to remove when I don't need it
    - Useful inclusion of keyboard shortcuts
    - Rather lightweight. Especially in comparison to other keyboards such as the Logitech Create

    5 of 5 people found this useful