• 1.0 out of 5 stars

    Very unhappy with cover quality

    Do not waste so much money on this cover. In just about 2 months of normal wear it started coming apart around the edges. In less than a year it looks horrible. Strings are visibly unraveling and my keyboard has large patches where the plastic coating has completely peeled away from the cover. It looks horrible. Just 5 days after having the keyboard a year and the warranty expiring, it now is dysfunctional and causes “this accessory is not supported” to constantly pop up on my screen. I can longer use it. I paid $150 for this keyboard and bought it directly from Apple. This keyboard is not a $150 quality keyboard made to last as long as my iPad Pro, I would not pay over $30 for this keyboard. I take very good care of my iPad Pro and keep it in a protective zipper pouch when it is not in use and when I travel with it. It did not stand up to even light use. Save your money and do not think just because Apple has their name on it means it is the best quality keyboard. It is NOT. I have read many reviews very similar to my own here. I am shopping for a new keyboard now, hating I wasted $150 on such garbage.

    4 of 4 people found this useful

  • 5.0 out of 5 stars


    I have been wanting a keyboard for two years for my iPad. When I upgraded from the air to the pro, I started shopping around. I am very glad I got this keyboard. It doesn’t feel small or cramped at all. It started working right away. Exactly what I needed to be able to take my school work with me easily. The only thing that I wish this had is a holder for the Apple Pen. Logitech has a space for the pen, but not the brand name keyboard. This is disappointing, Apple.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Don't let the iPad flop onto the keyboard

    I was watching youtube on the iPad pro - bumped the iPad and it fell forward onto the keyboard and shattered the screen.
    Good functioning keyboard, but absolutely unsafe and not a good design for the thickness of the iPad pro screen glass.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not impressed!

    I was very disappointed in this keyboard! I love the lightweight design but after 1 year and 3 months I started noting problems like keys not typing letters occasionally and then began not typing out sentences. Very frustrating to be typing and hoping the letters will catch up to the typing. After that, I began to get error messages: "This accessory is not supported by this device" More often than not I get this message when trying to type. It's gotten to the point where I'm always surprised if the keyboard works. If you look on the Official Apple Inc. Site, you'll read many negative reviews about this issue. Apple should be embarrassed to have so many negative comments about one of Apple's products. I think this is likely a software issue as the problems began after an update, but maybe that was simply a coincidence. Anyway, Apple is not standing behind their product, so when the 1 year warranty is up and you're experiencing problems with your smart keyboard, you'll have no luck contacting Apple in hopes of a remedy.

    30 of 30 people found this useful

  • 2.0 out of 5 stars

    Was great at first

    I was skeptical at first but learned to adjust and fell in love with this keyboard. The month after the warranty is up, the keyboard started to act up and now I have to replace it. I lIve overseas but can buy anything from the US EXCEPT APPLE???????? My local distributor discontinued the keyboard because the 10.5 is now out. FRUSTRATED doesn’t begin to express my feelings at this point. I now have an iPad that I can’t use because I am not a touch screen typist. FIGURE IT OUT APPLE!!!!! SICK AND TIRED OF LOVING YOUR PRODUCTS ONLY TO HAVE THEM WEAR OUT AND BE REPLACED TOO SOON. SWITCHING TO ANOTHER PLATFORM AS SOON AS POSSIBLE.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    A very good keyboard!

    I use my keyboard on my iPad daily for personal and school use. It works perfectly with no problems at all. I’ve had my keyboard for about a year and I would recommend it to anybody looking for a compact keyboard that folds up into a cover for their iPad.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    DONT BUY IT!!!

    I bought this keyboard only half a year ago, and for the past three or four months it has stopped working completely! There is no replacement program, costing me $150 for a “fix”. Don’t waste your time or money before Apple issues a fix to this urgent flaw!

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Very poor quality

    Hey Apple, this thing is defective!! How about redesigning it!!

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Do not buy this smart keyboard!

    It is the worst! It suddenly stopped working and cannot ne repaired at all!!! Waste of money! If there’s zero star rating, i’d rate 0!

    19 of 19 people found this useful

  • 1.0 out of 5 stars


    I have had this keyboard for at most a year and a half. Beginning a couple months ago I got an intermittent message that the accessory is not compatible. While the keyboard continued to work, the error became more frequent. Eventually, the keyboard was intermittently nonfunctional. Additionally, the error message popped up randomly. For example, in the middle of a game I would have to acknowledge the error before continuing. Now I just disconnect the keyboard. I went to the Apple Store today and they offered to replace it for $129. They told me that it is a hardware problem out of warranty. Under the Bluetooth settings, the keyboard is no longer listed. I tried a reset of the iPad and still no good. Sounds to me like a software issue.

    If you look through the Apple support discussions, you will find this is not a unique experience. People have been reporting this issue since the iOS 10 update. For now, I am sticking with this keyboard and dealing with it intermittent nine function. In the meantime, I am looking for a new one. Unless Apple replaces this one, I will not be using an Apple keyboard again. For $150, I would expect this keyboard to last longer than 18 months.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Expensive and unpleasant to use as keyboard or case

    A Smart Cover is expensive but good. A Logitech Keys-to-go Bluetooth keyboard is the same size as a 9.7” iPad Pro and has a great typing experience.

    The Smart Case is terrible at both. The keys feel awful and are cramped. It makes the iPad bulky. The case puts the iPad at a single angle that doesn’t work for me. The whole thing feels cheap. I’m surprised that Apple sells this.

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    Nice buy very buggy

    I have had this for about 18 months. When it works, it is fantastic. But when it doesn’t work, it is worse than having nothing. Apple has an exchange program available if you are having issues, even though it beyond the 12 month warranty. The problem is, Apple doesn’t seem to acknowledge it until you force the issue. My new one has been working great for about a month, and now it is starting to act up. The only thing I don’t get is the “Device Not Supported” error that showed up on my first one. I sure wish this was more consistent, but certainly helps prevent my iPad Pro from becoming a laptop replacement.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    As many have said, DID NOT LAST!

    The product worked well initially, I used it daily during course lectures to type notes, it was very versatile. However, about 7 months after purchase the keyboard became defective all of a sudden. It appears that there is some sort of a connection issue. I attached/detached the keyboard a few times in an attempt to establish a connection, and it appeared to work a few times, but now the keyboard does not seem to respond at all (despite being attached to the iPad).

    22 of 22 people found this useful

  • 4.0 out of 5 stars

    Only iPad keyboard I have every used but I’m very happy with it

    Like the title says I have never used other iPad keyboards before but never wanted to previously because it bulked up the iPad so much. I like how Apple had achieved a decently slim feel when it’s closed. Even if ithe surface is uneven but that helps it feel slim in the hand when carrying the slim side down. I also thought my fingers would feel cramped typing on what looks like a smaller keyboard but they actually feel like they’re spaced almost naturally (I’m a guy BTW so I wonuldn’t say that I have small hands). I like how the keys feel too.
    I love the woven fabric idea to because it saved me once when my three year old spilt my coffee over it and all I had to do was wipe i off and I wo as good to go with no damage (the coffee didn’t go near the Smart Connector luckily). That definitely would not have been the case with other keyboards!
    This accessory has actually made my iPad Pro my must used device now in place of my MBP which now is really used only for graphic work, I do everything else on this now.
    The only improvement to make to bring it to 5 stars would be being backlit.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Decent Portable Keyboard for Landscape Typing

    Smart Keyboard for iPad Pro 9.7” Review

    The number one reason for buying this keyboard would be this: Whenever you tap something on the iPad that causes the software keyboard to slide up and cover nearly half of the screen, because when this keyboard is connected (with the exception of the lock screen set up with alphanumeric passphrase), you will not see the keyboard and will therefore have much more screen real estate to work with while typing.

    This keyboard is for landscape typing only, and it delivers that function exactly. The benefit of the Smart Connector interface for connectivity is that it does not require charging, Bluetooth pairing, nor is there much (if any) delay between when you hit a key and you see the reaction on the screen.

    Typing on this takes acclimating to, as the keys may feel stiff at first, but it gets easier with time as the keys “settle in”. There is no row of function keys above the row of numbers, meaning no system-wide controls for volume, brightness, play, pause, skip, rewind (to name a few examples). This next point may be quite obvious, but you will not be able to use this keyboard while the iPad is in portrait mode without some serious hand acrobatics.

    If you frequently use voice dictation, be warned that you have to fold the keyboard behind the iPad and form the base into a triangle and enter “Viewing mode” in order to temporarily bring up the on-screen keyboard that has the microphone logo you can touch to enable dictation.

    The keyboard is NOT a completely silent keyboard, because the mechanism inside the keys themselves make soft clickety noises when typing normally, although this is something that some people may desire, as it definitely makes one look and appear studious and/or productive.

    Be prepared to accidentally hit CAPS LOCK when you meant to hit TAB, since the tab key is located to the left of the letter “Q” key and the CAPS LOCK is quite large, pressable, and is located to the left of the “A” key on home row. This is certainly something I’d change about the layout if I could.

    Recently, I have also began to notice that sometimes the system’s Autocorrect goes through and “fixes” words that I typed exactly how I’d meant to (e.g. changing random “its” to “it’s” and vice versa). I am unsure whether that is a symptom of using this keyboard throwing off the built-in spellcheck/autocorrect software or if it’s completely unrelated to the keyboard.

    A pedantically technical and boring note is this (don’t say I didn’t warn ya): If you want to start the beginning of a line with a lowercase letter but it become auto-capitalized, BUT you don’t want to disable AutoCapitalization in the keyboard settings, typing that letter twice will make the second instance of the letter lowercase and this will allow you to go back and delete the first letter that was incorrectly capitalized. For example, if I typed “iPad” and it autocorrected to “IPad”, I can just type “Ii” and go back and delete the wrongly capitalized “I”

    I like the microfiber textured bottom of the keyboard along with the three-paneled triangle mechanism that gives the iPad support, as it does make a pretty nifty front cover with just half of the front raised slightly because of the actual keyboard underneath. You will want to invest in a back cover to protect the iPad Pro but does not cover the Smart Connector on the side so the keyboard can be docked.

    I don’t think this keyboard works for any games on iPad that would use left, right, up, and down swipes to play (I tested Crossy Road, Slither.io and Retro Snake), although a majority of iPad games

    Overall, this is a keyboard that I would recommend to people who frequently type documents, fill out webforms, and need to maximize the amount of screen they can use while typing.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Keyboard Review

    At first this keyboard worked brilliantly. It did take a bit to get used to, but better than most blue-tooth keyboards. The biggest problem I have encountered was, I will hear keys being pressed when it's closed. This causes the battery to drain and most times I am unaware. I am constantly opening the iPad to no battery life left. Very frustrating.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Faulty Product

    Buyer Beware! Before you buy this keyboard go to the Apple Support forum an d search for the Smart Keyboard. You will see page after page of customers with keyboards that no longer function. I’m typing this review on my iPad Pro with the keyboard attach but must use the on screen keyboard because my 6 month old keyboard no longer works. You’ll know it’s happening to you when you get the “unsupported device” message popping up on your screen all the time. Software updates have done nothing to address the problem. It’s a poorly designed product.

    31 of 31 people found this useful

  • 2.0 out of 5 stars

    Apple keyboard for iPad Pro 9.7 not working well

    About every week or so the keyboard refuses to connect. No message appears. It just doesn’t work. The only way to get it to work is to turn off the ipad and start up again. It happens too often. Sadly, its irritating enough that I can’t really recommend this product.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Nice and fancy

    But died after several months of using.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Does not last.

    I really enjoyed having the keyboard! I took my iPad Pro everywhere, and the keyboard was very useful. The feel was great. I loved it! However, after a while the keyboard does not sync with the iPad. Shame, I really enjoyed it. I do not recommend to buy it for a long term use.

    27 of 27 people found this useful