• 3.0 out of 5 stars

    Frustrating - sometimes my laptop isn't being charged while plugged in.

    What really frustrates me about this power adaptor is that i regularly find my MacBook Pro not charging despite the fact it's plugged in.

    When compared to the old magsafe adaptors this is a huge step backwards. Essentially there are 2 issues with the new design.
    1) unless the usb-c connection is properly seated in it's slot power doesn't get to the laptop. Furthermore when working with the laptop on my knee - e.g. while travelling the connector can become slightly dislodged, meaning that charing stops.
    2) unlike the old power adapter the usb-c cable can be disconnected at the "power brick" end as well as the laptop end, giving 2 possible points of failure.


    By contrast. look at a lightning connector as an good example of a connector that doesn't have this problem. A lightning connector has indentations at each side so that the connector can gripped by an iPhone. By contrast a USB-C connector has smooth sides and no notch that can be used by the laptop to hold onto the cable and stop it sliding out accidentally.

    I appreciate there may be reasons why apple moved away from magsafe, in principle I don't mid that the new adapter isn't magsafe, but I do mind that I'm not always getting a full charge when available while travelling on business, leading to a loss of productivity and loss of earnings because of a poorly designed power connector.

  • 1.0 out of 5 stars

    insufficient charger

    As many others have mentioned not being able to see the indicator light to check if the laptop is charging is a step back in Mac being innovative which is what they use to strive for. Where they are being innovative is coming up with ways to charge the user additional cost for an inferior product. Paying additional for peripherals that use to come with the charger? It's like buying sneakers without the shoe laces. Get it together apple, you're making windows more popular one dollar at a time.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Disappointing that this is less functional and more expensive

    Previously, Apple's premium price was justified by its industry-leading design and functional superiority. Competitors have closed in on the design, and now Apple's functionality takes a step backwards with this brick. $100 for the charger and cord, and no LED indicators, no cord wrap, AND you took away my MagSafe and USB ports!

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Just buy it and love it.

    I have a new iphone x and a new ipad pro 10.5 mpf22LL/A. It allows the fast charging with the usb c to lightening cable. Yes this is a work around and it took me a few stops at different best buy stores to get the right stuff, but finally, I did. It appears to be charging my ipad way faster than with the smaller charger that comes with the ipad. I will keep this handy at work. In the past 16 minutes, my ipad pro went from 7% to 26%.

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    The good and not good

    I like that this charger came with the cable unattached so now when I travel I can separate them, and if the cable wears out I won’t have to replace the charger too.

    I don’t like the fact that Apple did not lower the price on the charger to reflect the loss of the cable with it. Paying the same for the charger and then adding the separate charge for its cable is a substantial price hike!

    It’s pretty cheap and customer-unfriendly of Apple given its customers are paying up to $4000.00 for new laptops, then paying another $300-$400 to have the device warrantied (remember the olden-days when products automatically came with warranties because consumers had the right to expect decent quality?), and all the adapters we must purchase because of the continual design changes. Eventually Apple is going to price itself out of the market, and it would already be there if it hadn’t become so rich and powerful it's one of the companies (looking at you too Google and Amazon) that new, smaller competitors can’t compete with. Apple, you should have lowered the price on this charger, if only as a gesture to your customers.

    I wish the charger didn’t get as hot as it does, but at least the new SS MB Pro doesn’t burn my lap like my old MB Pro did.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Miss the fold out cord wrapping clips and the additional cable extension

    The old fold out clips to wrap your cord on the adapter was super useful, as was the inclusion of the extension cable. No more. Now were paying more for a slimmer Macbook Pro but getting less of the innovative features that made the Mac such a great piece of hardware. Shame

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    DOESN'T WORK

    Purchased a top of the line MBP and paid above $3500 about 6 months ago to have my charger plagued with issues. If I unplug my laptop and plug it back in, more than 4 times, it will stop charging until I unplug the charger from the outlet, wait for a few minutes then plug it back in. Then if I unplug my laptop more than 3-4 times, it will stop charging, until i unplug and plug it back in from the outlet.

    What a piece of junk. Going to need to bring it in to Apple. Wait a couple of hours for them to tell me it's defective, I'm sure.

    What a big disappointment, lasted 6 months.

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Disappointed at lack of cable

    The power supply does what is says on the box, but to not include a USB-C cable to connect it to the laptop is ridiculous.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Cannot replace fuse, no cable included

    The power adapter is useless as-is; a USB-C cable is required to charge your mac. Terrible value. Failed after 4 months of use, likely a blown fuse, but fuse is not replaceable.

    14 of 20 people found this useful

  • 2.0 out of 5 stars

    Cheaping out (no cables), rather bulky

    Not only is the required USB-C cable not included, they don't even include the mains power cable. All you get is the rather bulky PSU and the 'stubby' wall plug. The bulk of the power pack means it doesn't sit very well (securely) in a power point - a PSU of this weight should not be hanging from the wall.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    A huge step back

    Previous MacBook power adapters included things like a cord to connect to the laptop (what a crazy notion!) and a power adapter extension cable. Adding these separately adds $38 to the overall price, a significantly lower value. From a functionality standpoint, the ability to detach the charging cable is nice (lets us use it to charge iPhones and iPads with a USB-C to Lightning adapter), but the inability to wrap or otherwise neatly store the charging cable adds unnecessary clutter to one's laptop bag - a rare design fail from Apple.

    28 of 35 people found this useful

  • 1.0 out of 5 stars

    Cable breaks

    The design is a triumph of looks over utility. The mantra of 'It looks pretty therefore it shall be.." has limits, Mr Ive.
    I'm on my third power adapter because the cable breaks at one end or the other.
    My macbook is five years old. so these things fail at a rate of one ever 20 months or so.
    The power unit costs about £80.. not cheap - and if it fails in Yemen (as mine did) you're out of luck.
    Having had Macs since the late 1980s, this is my sixth apple laptop - and it'll be my last.
    I always buy top of the range machine with plenty of storage and ram, but the price/quality balance is failing.
    Grr..

    21 of 31 people found this useful

  • 1.0 out of 5 stars

    what happened to MagSafe?

    I have three MagSafe adapters from past laptops and now forced to buy a new charger for new Mac. No MagSafe, no USB, no DVI, just 4 ports and all new adapters. Talk about nickel and dining your customers. Apple products used to be cutting edge and elegant. Not anymore.

    39 of 53 people found this useful

  • 1.0 out of 5 stars

    As if all the dongles weren't enough

    Not including a simple 2 meter USB C cable with an $80 charger is beyond stupid. It's almost as if they have contempt for their own customers. This is nickel and diming at it's worst.

    60 of 68 people found this useful

  • 5.0 out of 5 stars

    Of course it's bulky, heavy, and expensive -- it's 87 watts!

    This adapter produces 20.2V at 4.3A, so of course it's bulky, heavy, and expensive compared to single voltage, low current adapters. If you think you can design a regulated USB-C adapter the produces 20.2V at 4.3A, 9V at 3A, and 5V at 2.4A, accepts 100-240VAC at 50-60HZ inputs, meets regulatory standards all over the world, is UL approved, and make it small, light, and inexpensive, then you aren't and electrical engineer. I am an electrical engineer and I am quite impressed by this unit, as I have been with prior Apple power supplies. After seeing the horrible knock-offs and counterfeit Apple power adapter from China, I understand why Apple's genuine articles cost a lot more.

    People griped that the old MagSafe adapters had integrated cords that required that the entire unit be replaced in case of cord damage. Now this one has a detachable line cord and people complain that it's separate. They complain that "there are no fold out clips to wrap the cable around the adapter." After seeing the way that people wrapped the cords around the clips, as tight as banjo strings with the cord almost being pulled out of the adapter by the force, eventually leading to failure in thousands of cases, it's no wonder Apple removed them. People who do things like that are why we can't have nice things.

    Another reviewer wrote "It wears out on both ends and now I have one of the ends showing electrical WIRE and it's starting to SPARK?!" I've had three iPads, two MacBooks, at least a half dozen iPods, and three iPhones. I've never damaged any cord on any of them - because I take care of my stuff. People need to recognize that a small diameter, very flexible power/data cable is not something that can be treated like a string from a Weed Wacker. If your cord is frayed, it's your fault, not Apple's. If you refuse to take care of your stuff, then buy Dell. They have power cords that are about as big around as a horse's leg.

    70 of 89 people found this useful

  • 1.0 out of 5 stars

    Another Step Backwards

    They've done it again. Apple has managed to handicap the already questionable design of the Magsafe 2 charger by making the following changes: -the status indicator light has been removed, so it's impossible to know if it's not charging. -tripping over the cable will now yank your expensive Macbook off the desk. -There is no extension cable included, so you have to be twice as close to the wall plug. In its current form, the charger is a cocktail of design flaws and needs fixing ASAP.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    The cable burns every year

    This is the third time I had to buy this item due to the cord heating through the protection.

    24 of 36 people found this useful

  • 1.0 out of 5 stars

    Worst design

    I've been a long-term apple customer but recent products are bad: this charger comes with MacBook Pro and is note even close to the previous magnetic connector.

    37 of 45 people found this useful

  • 1.0 out of 5 stars

    Terrible Design

    I don't like the new USB-C ports on the MacBook Pro, I need adaptors for everything. I am regretting buying the new model! And this charger is horrible! I have had this computer for 6 months and already have to buy a new adapter. The pin seems to have gotten bent and the charge cable no longer stays put. I miss the old reliable and amazingly designed magnetic chargers. My old one survived for years!

    41 of 55 people found this useful

  • 1.0 out of 5 stars

    No USB-C Cable?

    This is a bridge too far. The "Power Adapter" is useless without also buying a separate USB C cable? Seriously?

    12 of 15 people found this useful