• 1.0 out of 5 stars

    smart keyboard for ipad pro 10.5 inch

    • Written by Paurav D from Worcester

    I bought this keyboard along with ipad pro right when it was launched.
    keyboard stopped working before two years. This is really annoying especially as it is expensive and even after careful handling, this is the case.
    For a customer to shell out almost 200 USD on a keyboard that only lasts around 2 years does not reflect well on apple.

  • 1.0 out of 5 stars

    worst thing to buy

    • Written by venkataramanasam S from Pondicherry

    selected keys never work with ipad

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by Rodney H from London

    Just to add to other reviews - Lasted 12months then accessory not supported issues - nothing from Apple! Add to this no place to attach or fix the pen

  • 3.0 out of 5 stars

    MORE THAN EXCITED.....UNTIL

    • Written by Linda F from WEST HOLLYWOOD

    I JUST RECEIVED MY NEW IPAD 10.2. I HAD GONE TO THE APPLE STORE TO LOOK AT THE KEYBOARD. WHAT???? NO COVER PROTECTION FOR THE BACK? HOW COULD APPLE DO THIS? SO HERE I SIT AT MY IMAC LOOKING FOR A KEYBOARD THAT WILL PROTECT MY BEAUTIFUL NEW IPAD. I WOULD GLADLY PAY THE PRICE TO HAVE AN APPLE PRODUCT BUT I AM TOO ANXIOUS THAT MY IPAD WILL END UP SCRATCHED EASILY. ITS LIKE THE DRESS FITS BEAUTIFULLY ON THE FRONT AND THEN, OH MY GOD, NAKED BEHIND.

    I AM OPTIMISTIC THATAPPLE IS AT WORK AT THIS MOMENT FIXING THIS. WHY DIDN'T THEY IN THE FIRST PLACE.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    VERY disappointed in design, construction, and concerned about failure

    • Written by John M from BURBANK

    Just purchased the new Gen7 iPad along with the keyboard which is advertised to also double as a case. Now upon opening everything we find that the keyboard is not really a protective case. It doesn't protect the whole screen as a REAL case would plus the keyboard doesn't lie completely flat. I'm also seriously concerned about the durability of the keyboard considering that many other users say their keyboards failed within months and even a 2nd one replaced by Apple failed. The keyboard obviously was not built to last and the problem can immediately be seen in the folding joints are flexible plastic which soon crack from being bent = fatigue failure of the plastic material. The keyboard would be nice IF it held up to use and IF it really was a case. I expect more from Apple especially at this outrageous price point!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Next to useless Suggest avoid until technical issues resolved

    • Written by John L from Aylesbury

    First keyboard lasted 14 months. Replaced with a new one ,which has only lasted a few months. Fails to connect with iPad Pro to enable keyboard use..Apple support referred me to Genius Bar! It just does not work. Totally unreliable and not worth the money. Apple get your act together on quality control this seems to be a less than rare issue

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Don’t buy

    • Written by Jorge B from Austin

    Got the keyboard for my iPad Pro 2 years ago. After a year and a half it started to behave erratically (intermittently not connecting) and now it is completely dead... A very expensive and poorly designed keyboard that I wouldn’t recommend to anyone. I took it to the Genius Bar yesterday and was told that there’s nothing to do and that I need to buy a new one. Taking a look at the other reviews, it looks like that I’m not alone, and that the keyboard suffers from a very bad design flaw like the one on the keyboard for the 9.7” iPad Pro, but unlike the latter, Apple is not taking responsibility for the design flaw. Very disappointing...

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    So disappointed with Apple on this one !

    • Written by DeAnne P from St Paul

    Worked pretty well for 2 years with a few strange glitches. Occasionally it would stop working but unconnecting and reconnecting would fix it. Now it's dead. I really do expect a $160 keyboard to last the life of the iPad. Can't bring myself to purchase another one after reading the reviews and my experience. Really not sure what to do now. Shame on you Apple. We spend more on you because we expect the best.

    6 of 8 people found this useful

  • 4.0 out of 5 stars

    I’m buying the keyboard

    • Written by James H from Glendale

    For all the people writing these negative reviews that it doesn’t last. My first iPad was a mini. I liked it. It lasted five years. Sold it to help pay for the next, which was a full-sized plain iPad. This is the fourth iPad I've had. This one, I’ll get a keyboard. It lasts. If you sit on it, it cracks, It’s glass and metal. Handle with care. AppleCare is great. Put a case on it.

    As for “protection” on the back, what protection does it need? If scratches bother you. There are plastic wraps. Aluminum won’t shatter from a drop.

    First, I’ll try the keyboard. Then the Apple Pencil. Notes and recordings.

    By the stretch of people all saying the same thing, why, it looks organized, or a prank.

    3 of 12 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by basel F from ras al amoud

    I have bought this keyboard and I was so excited to use however now I am selling it.
    Very bad experience it slips and doesn't protect it.
    recommend buying full cover for the iPad and the pencil

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    I’m a student and thought I bought quality

    • Written by Andrea K from Halmstad

    As many others have noted, the keyboard just died approximately two years after I bought it. I cannot afford a new keyboard and I feel absolutely cheated out of my money. What am I going to do now? If only the Apple retailer would have told me upfront that the life expectancy was so low. Then maybe I could have spent my hard earned money on quality - aka not an Apple brand. DO NOT BUY!

    I have long though about migrating back to Android. This was the last nail in the coffin for me. Never Apple again.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    I wanted to love this keyboard

    • Written by Diamond A from Sicklerville

    I bought this keyboard for school to be accessible while I’m at work. I have even had it for a month and the delete button just stopped working. No water damage or anything because I keep it in the box and take it out when needed. In mid-essay form, it just stopped working. I’m so disappointed in this keyboard because I actually loved it and found it to be so convenient!

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    stops working after 15 months... and warranty is 12 months... thanks Apple!

    • Written by James O from New York

    Last time I buy an Apple product. I just returned from the Apple store / Genius bar where they attendant explained it no longer works due to simple wear and tear... and that this is not uncommon. Yet they wont replace it. Super expensive keyboard and it doesnt last. Buy something from Logitech instead.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    One Year is all i got...

    • Written by Jacob F from Washington

    My keyboard had very light usage and was always kept safely in a very cushy bag. Keyboard got spotty at month 9 with intermittent successes. I would routinely have to unlatch/restart my device; which is extremely frustrating during time sensitive work while using what should be a dependable product. No such luck. My keyboard has not functioned in the slightest for a few months now.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    BAD

    • Written by Ka Yeung C

    out of order after 22 months
    cannot connect to the ipad
    very disappointing

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Do NOT Buy this Product

    • Written by Adrienne P from Redondo Beach

    This keyboard case is the worst. This is my third iPad and I have never had a problem with cases before. I thought they sent me the wrong case, as the box had it labeled for the iPad Pro. I took it to the Apple store, they assured me it was the correct case/keyboard. I watched 2 Apple employees at the store, not know how to put it on. They needed a third to help. It is not intuitive. I would have returned it right then and there, but I was outside the 30-day return window. I should have listened to my gut. This case does NOT stay on. Today my iPad fell from the counter with the case on...the case fell off and my iPad screen cracked. I now I have to pay $399 to replace a screen on a 2-month-old iPad. I have never cracked an iPad screen before. DO NOT BUY THIS CASE/KEYBOARD, it's a waste of money. I have never been so disappointed with an Apple product.

    14 of 14 people found this useful

  • 4.0 out of 5 stars

    I love it

    • Written by Valencia L from Singapore

    This keyboard works perfectly for me. It is so convenient to work on the go now, my life has been changed forever. My only gripe is that my iPad is not protected at the back.. but otherwise this has been a lifesaver for me. A little pricey, but with its quality, I think its worth it in the long run.

  • 1.0 out of 5 stars

    For its price, its not worth it.. does not last long..

    • Written by kristelle C from Edinburgh

    I loved this keyboard but right after i finished my contract on my ipad pro and now, it stopped working or having its hiccups.. after a month its done. Went to apple store to get it looked at. They offered me a replacement for £135. Didn't even explain whats wrong and felt like he was rushing me to finish my appointment, so i forgot to ask what could’ve been the problem!

    Not buying again... knowing it will only last 1 year or so..

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Piece of you know

    • Written by Rodrigo P from Woodcliff Lake

    I barely use this smart keyboard, apple is a joke, make a very poor quality product and don’t want to recognize it.
    They extended the warranty but they should replace all keyboards with known problems as mine. Out of nothing it stopped to work, apple said my keyboard is out of warranty 4 months and want to charge me $99 + taxes to replace mine. They don’t even have a way to fix it. I threw money In the garbage with this

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Does not stand the test of time

    • Written by Jason P from Dorchester

    While the typing experience is very good with this keyboard, it does not hold up well over time. I used mine daily, and the edges of the fabric will quickly fray what looks like thread can be pulled off. In addition, over 27 months I've gone through 2 of them. The first one died after only 11 months and it was replaced via AppleCare. This week the second has died and is out of warranty. Very frustrating and un-Apple.

    2 of 2 people found this useful