• 1.0 out of 5 stars

    These keyboards keep breaking.

    • Written by Rev I

    I've bought two of these, both have broken, and I'll buy no more.

    Both of them have suffered the same issues. Keys just randomly started to fail. Started with one key, then groups of keys.

    I see a lot of reviews mentioning design issues, and I'd have to agree there's something wrong for this to keep happening.

    Avoid these as there are plenty of other Mac(book Pro) compliant USB keyboards out there.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Design fault - it bends; numeric and navigation sections in wrong places

    • Written by CM Ivan H from Sydney

    I use this keyboard only once a week for an hour or two while other times I use the 6-year-old short keyboard. This extra-looooong keyboard has bent down in the middle and flips up on both ends. Obviously the aluminium case is not strong enough to hold the shape. There are four pads in the bottom and they are separated about 10 inches apart on two sides, meaning that no support in the middle. Just gravity is enough to sink the mid part of the keyboard down, and reshaped the keyboard into a banana boat.

    Well, the iMac is still under AppleCare+ and so I have it replaced at an Apple Store. But still, perhaps a few months later, it can't escape it's design-fault destiny and bends again. By that time, I can only say, "it's not durable."

    Another design problem: the numeric keypads should be placed next to the alphabet section, or even on the leftmost side, and the navigation section be placed at the right-most of the super-loooong keyboard.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Feels & looks great; pretty bad key quality; its an apple keyboard

    • Written by Tim S from Repton

    I've owned 4 wired usb keyboard with numeric keypads which have all experienced the same problem - the keys in the "iop[" cluster of keys fail after a year - always the same set of keys. The wireless magic keyboard has a similar problem with the lower left quadrant - shift, command, option - all the keys that I use a great deal as a programmer - break with no apparent reason. That's 2 very expensive keyboards down with the identical problem. Popping the caps and putting my microscope down there reveals no buildup of dust, moisture or grease that plague the keyboard on my 2015 MBP (which has the similar mechanism and design) and there's certainly no way to repair these.

    If you buy a keyboard for the way it looks on your desk, this will do that. If you're serious about your keyboard and want something that will last, maybe try an actually professional-grade system like the Matias or Logitech equivalents.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    The first time I've felt emotions over a keyboard, and they are not good

    • Written by William R from San Francisco

    I've never had any particular feelings before on a keyboard, but I loathe this one. Ergonomics? The engineers at Apple threw that book right out the door when they dreamed up this poorly conceived keyboard. Its flat little keys that are difficult for me to type on. Even with practice, I end up with string of typos that have to be proofed. I've never had this problem before. Typos and Apple spell check combined guarantee mistakes. No backlighted keys! The numeric keyboard is so far to my right that my mouse competes for space. Placing the keyboard requires me to sit off center from the iMac screen to type. The online manual reads like a quick outline with bullets that the writer forgot to fill in. I still can't figure out why the numeric pad is either working or not working at any given time. But no matter, I avoid using it. I am surprised and disappointed with this product. When I bought my new iMac I upgraded to have something new and better. Fortunately, I already have the standard keyboard and I am glad I kept it. I would tell my friends to stick to the standard.

    13 of 20 people found this useful

  • 1.0 out of 5 stars

    bluetooth didn't connect. USB?

    • Written by Ryan W from Palo Alto

    It didn't connect to my computer which was very surprising and untypical of Apple products. Usually, they have the technology down. I was also very disappointed that I can't charge the keyboard from your computer because they give you a USB cord, but they don't make computers with USB ports. Very disappointing product!

    9 of 18 people found this useful

  • 1.0 out of 5 stars

    Not really happy & way to expensive

    • Written by John R from Socorro

    The Apple store staff could not explain the functionality of this keyboard other than "It's Wireless!" Yep, but having to track yet another cable to recharge and not being able to replace the batteries is a huge limitation for such an expensive accessory. You might think they would have included the wireless charging technology but they did not. I would recommend locating an older model keyboard as this was my most disappointing purchase from Apple to date.

    21 of 33 people found this useful

  • 1.0 out of 5 stars

    A banana shaped keyboard for a premium price

    • Written by Dan Mihai I from Alcabideche

    One of the several and most important design flaws of this expensive keyboard is that after a little use (several months or more than 1 year, depending on use) it will wrap/bend in the middle, so you can spin the keyboard on a flat surface, making it useless to type on it, something like a banana shaped keyboard. It is really impossible to type on the keys that are located on the margins of the keyboard since it will always move around because of the curved (plastic, yes it is no longer full aluminum as the old ones) bottom.

    37 of 39 people found this useful

  • 1.0 out of 5 stars

    Disappointing.. this keyboard has magically warped over time

    • Written by Linda Z from Naperville

    Purchased magic keyboard w numeric keypad just over a year ago with iMac. It has been sitting on a desk since purchase, never been exposed to extreme temperatures or moisture yet it is slowly warping to the point that it now rocks back and forth as I type. If I push one side down to make contact with my desk, the other side is raised over 1/4" from the surface of the desk. I can actually slide my finger into the space created. Apple Support was no help. The hardware is out of one-year warranty so replacement is not available, per Apple. Disappointing, to say the least.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Sagging Keyboard

    • Written by Steven S from McKinney

    As with most people on here, the keyboard has been steadily sagging in the middle. I've had this keyboard for almost a year, and the sag is now to the point that I can spin the keyboard because only the center touches my desk. None of the "feet touch" and if I push down on one side I have enough of a gap on the other side of the keyboard to fit my finger underneath it. This seems like a very big quality control issue and one that needs to be addressed. While the typing experience is great, the keyboard now slides around my desk constantly because there is nothing touching the desk to grip it.

    Extremely disappointed, especially for the price tag on this keyboard which has no real frills.

    41 of 44 people found this useful

  • 1.0 out of 5 stars

    Broke

    • Written by Sam W from New York

    Not only does this keyboard not sync, the keys are broken

    12 of 22 people found this useful

  • 1.0 out of 5 stars

    Not compatible with MacBook Pro with USB C

    • Written by Jason C from Atlanta

    I needed a keyboard for my new MacBook Pro - the one with only USB C ports. So I went to apple.com > Mac > Accessories, and clicked on the MacBook Pro with USB C compatibility button, and this keyboard was recommended. So I bought it.

    It comes with a regular USB cable, which is needed to set up the keyboard before using it over Bluetooth. Now I have to purchase a USB to USB C adapter to use my brand new $160 keyboard with my brand new $2500 laptop, that are both made by the same manufacturer. Smart design my ***.

    45 of 50 people found this useful

  • 1.0 out of 5 stars

    Sagging keyboard

    • Written by Shaun B from Clinton

    This keyboard is good in that the software works seamlessly with the iMac, but I have had it less than a year and it is sagging in the middle. I don't pound on the keyboard, I haven't dropped it or anything, but it has started to sag in the middle where the spacebar is. I am a light user of my iMac too. I use it just a few evenings a week and a bit more on the weekend. For how expensive this keyboard is compared to other bluetooth keyboards out on the marketplace, it should be perfect and able to withstand normal use.

    32 of 33 people found this useful

  • 1.0 out of 5 stars

    Keyboard is warped

    • Written by Groover V from Renesse

    It came out of the box straight, good looking and functioning well. Unfortunately it got warped after working on it for one day. Returned it for replacement and got another one, which did the exact same thing. Clearly there's a construction error here: there's too little support in the middle section. In my case the bending got progressively worse to a point that the keyboard became unusable. Being an Apple customer for decades this dissapoints me very, very much.

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    Bring back the USB Keyboard

    • Written by Benjamin w N from Naperville

    The old wired keyboard was an affordable option that worked well, didn't break, had additional USB connections, and was compatible with older OSX versions.

    A keyboard is not a moving peripheral device like a mouse, so wireless versions offer little practical advantage over wired.
    I see no reason to discontinue the old product.

    44 of 48 people found this useful

  • 1.0 out of 5 stars

    Arch-shaped keyboard

    • Written by Simone B from New York

    As always a great look, but this time this products fails to the eye: after a week of use it bends, bows, warps... the aluminum structure has not enough support at the front-center and it bends creating a nice arch-shape keyboard. Unbelievable. Please fix it!

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    Don't Buy Avoid

    • Written by Geoff D from Toronto

    No backlighting for a $170 keyboard? Worst Mac keyboard I've ever used. Figured Apple would have a backlit keyboard for their desktops by now, but no. If you're ordering an iMac just get the basic options and buy a 3rd party keyboard. They've also reduced the size of the keyboard so all the keys are closer together which is infuriating. Nothing like the previous wired $49 keyboard nor the keyboards on the MacBook Pros which are both far superior to this keyboard. Worst keyboard I've ever used and worst ever produced by Apple. Don't buy.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Why Apple why! No Volume Control

    • Written by Giovanny R from Fairview

    Make sure you know what you're running on before, my GF bought me this for my birthday and I loved the the way it looked. Now pairing it and using it I found out that the volume control buttons will not work unless you have 10.12.4.....Do you hate your older customers, was it that hard to add the function to anyone with an older yet still running iMac.....sometimes customers don't upgrade to newer software for many reasons. I'm keeping the keyboard with the hopes that they'll fix it somehow but other than that just get some other keyboard nonetheless, this one is just average and doesn't feel like a keyboard but more like a laptops keyboard. I know I can add the volume control to the top but the extra keys are there for no reason now.... just be careful when you purchase this.

    15 of 25 people found this useful

  • 1.0 out of 5 stars

    A big step backwards

    • Written by Tony K from Rondeboch

    In addition to many peripherals not working since the 'upgrade' to High Sierra, this new keyboard does not have the fn-backspace function to delete. It is really annoying loss and there is no way to address it.
    All Apples to date have had this, my old machines, new machines etc, but not this keyboard.
    Please, please Apple fix this

    19 of 26 people found this useful

  • 1.0 out of 5 stars

    Flimsy

    • Written by Peter H from Sacramento

    I added extra feet to the bottom of the keyboard to stop it bending like the one in the store, but there's just no working around the fact that this keyboard flexes as you type. Loved the wired full-size keyboard, but that's no longer available and this just isn't solid.

    18 of 28 people found this useful

  • 1.0 out of 5 stars

    They Bend, Avoid

    • Written by Tony D from Llanelli

    The keyboard has unnecessary bend/flex in the middle and if pressed on the side of the frame bounce upwards. Had mine replaced. Same issue. Poorly made, especially at this price point.

    24 of 25 people found this useful