• 2.0 out of 5 stars

    A great keyboard except it's bent!

    • Written by Keith M from Frinton-on-Sea

    I've owned my previous Apple full size keyboard for around nine years and have always wanted a wireless version of the same thing. I always said that if ever Apple produced a wireless keyboard with numeric keypad, I'd buy one. On the day of WWDC when this keyboard appeared on the store, I ordered it.

    It arrived two days later, fantastic, worked perfectly.

    Three days after that, it just stopped working.

    So I contacted Applecare and had it replaced.

    Again, no real issue, it worked and I liked the freedom of being wireless. I also like the new low profile style.

    However I noticed that it was curved, it was really bent towards the centre. I contacted Applecare who told me I'd need to take it into an Apple store to be replaced. Yesterday I had a chance to do this.

    A genius examined it and determined that yes, it's bent. He got me another one which we checked and that was bent as well. We went through a couple of them and they were all bent!

    We also checked the ones on the display Macs and they all had different levels of bent-ness. It wasn't consistent.

    If it wasn't for the fact that I've just bought a new iMac which I placed a custom order for with this new keyboard and it's not bent, I'd think this is part of the design.

    But I've got one which is flat.

    Many of them are bent.

    I ended up getting a refund.

    I hope they get a redesign to make them a bit stronger and well, less bent!

    99 of 106 people found this useful

  • 2.0 out of 5 stars

    Some of these are bent

    • Written by Lewis J from Sittingbourne

    Purchased this today from Maidstone branch in Kent and found this new design of keypad to be bent upwards at both ends. The bends are about 3mm both side and cause the keypad to rock. I'm not the only one to have experienced this judging by others online. This must be a manufacturing line problem as why would you have pads on the underside if they don't make contact with the surface the unit is placed on?!��.
    Faced with an annoying and inconvenient return.

    86 of 93 people found this useful

  • 2.0 out of 5 stars

    Case curving . . .

    • Written by darcelle l. F from Rochester

    I have owned this keyboard since October 2017. The keyboard is used for desktop use only. Over the course of time that I have owned the keyboard, it has developed a curve. This is causing both ends to be higher than the middle section. Because of this, the keyboard rocks every time a key is hit.

    For the cost of this keyboard, this type of issue is not acceptable. I would have returned it, but I use the numeric keyboard often because it is faster for me when working with spreadsheets.

    So, if you expect a solid level keyboard, there is a good chance this one will not make you happy.

    27 of 27 people found this useful

  • 2.0 out of 5 stars

    Quality control not up to scratch

    • Written by Leon V from London

    The keyboard is beautiful and what I have wanted ever since I bought my very large screen 5k iMac which came with the original wireless magic keyboard. Sadly, the QC on the keyboard I have just added is not up to scratch. There is a distinct curve and the right hand side - the keypad side - stands clear of the desk. When entering numbers, the whole keyboard thrashes around. It's completely useless and needs to be replaced.

    NOT HAPPY APPLE - Sharpen up. This is not a cheap piece of kit.

    26 of 27 people found this useful

  • 2.0 out of 5 stars

    Warped

    • Written by Mark W from McAllen

    The body is warped. I really like the home, end, pageup pagedown, and forward-delete keys, but these features would be in any elongated keyboard.

    The problems - and it is a really annoying one - is that the keyboard is warped; wobbly on a flat surface. I like my Mac, my magic mouse, and even a trackpad, but this keyboard is just too stylish to hold up to it's basic function. so it warps. I see this is a very common refrain from many reviewers. A bit odd that all this input hasn't worked its way into an improved keyboard.

    25 of 27 people found this useful

  • 2.0 out of 5 stars

    Worst apple keyboard I have used.

    • Written by Andrew C from BEXHILL-ON-SEA

    I'm on my second one of these, the first was sent back because it was bent, the replacement is also bent but not quite as bad.

    The keys on both keyboards have been terrible, very little travel and very noisy.

    It overall has a feeling of very poor quality, not what I would expect from apple.

    The only advantage I can see over the old wired one is that it is wireless, in every other way it is worse.

    Let's hope this isn't a trend for Apple.

    28 of 34 people found this useful

  • 2.0 out of 5 stars

    Bent!

    • Written by Neil J from Whitchurch

    Just taken delivery of mine, and even though I wasn't aware of the issue others have had, as I got it out of its box it was obvious it wasn't straight. Basically, placed on my flat desk the 'corners' are supported by the four feet, but the middle sags down to rest on the desk. Furthermore, as the feet are set in about 5-6cm from the actual corners, this makes the edges stick up into the air by a couple of mm. That might not sound much, but it's instantly noticeable.

    I've seen a few people suggest that the curvature may be part of the design, but when you see it, it evidently isn't intended to be this way.

    19 of 19 people found this useful

  • 2.0 out of 5 stars

    Bent Keyboard, functions properly

    • Written by Rico N from Würzburg

    I'm very surprised that this technically properly working product has such a strange flaw in material handling - or it's simply a design fail.

    It's bent by about 2mm on the edges, both plastic pads hover about 1mm above the desk surface. The bottom cover show clear contact spots on both middle sections (upper and lower part).

    Dang Apple, what did you do here?! :-o

    19 of 19 people found this useful

  • 2.0 out of 5 stars

    Good to have wireless but Keyboard was bent

    • Written by Mark C from heathfield

    At last a wireless Keyboard with Numerical Pad . My original one was bent as per another review . Hopefully the replacement is OK . If not back to original . Disappointed

    24 of 29 people found this useful

  • 2.0 out of 5 stars

    No USB C cable

    • Written by Matthew H from Portland

    Very disappointed this does not come with a USB C cable considering I purchased it along side a new MBP which only has USB-C ports. Insane that these 2 brand new products I bought together aren't compatible for charging.

    27 of 35 people found this useful

  • 2.0 out of 5 stars

    So thin it bends under it's own weight

    • Written by Todd P from Menlo Park

    Been a big fan of Apple products for years but I really don't see how this one snuck out of the building. Love the idea and it looks great. Key action is nice too but surely it could have been strengthened a bit more to prevent bending. Situation made worse by 4 rubber feet spaced so far apart that it sags easily in the middle and then curls upward at the corners. Even just using 6 or 8 rubber feet instead of only four or a continuous one along the long sides would have solved this obvious design flaw. Just plain flimsy.

    21 of 24 people found this useful

  • 2.0 out of 5 stars

    Good, except it's bent!

    • Written by Tristan H from Poole

    As some of the other reviews, mine is also bent in the middle. I think it's to do with the rubber feet underneath... They are too far in from the edge and need extra ones in the middle. Replacement due tomorrow, but I expect this to be bent too. Might just go back to the normal keyboard without numeric keypad.

    18 of 18 people found this useful

  • 2.0 out of 5 stars

    It bends...

    • Written by Matthew H from Wamego

    This keyboard bends in the middle after a few months use. It needs 2 extra feet in the middle to support typing without bending.

    I like having the number pad but fear this is not a high quality product made for prolonged use.

    19 of 21 people found this useful

  • 2.0 out of 5 stars

    Seems fragile

    • Written by Josh G from Abbotsford

    The absence of a full-size Apple keyboard with numeric keypad has been a thorn in my side for years. So I obtained one of these the moment it was released.

    It lasted about a month. The hinge under a keycap became stuck and Apple declined to replace it. Unlike my previous magic keyboard that is still perfectly good three years later. I thought perhaps it might be a one-off issue, so I got a replacement. No, that broke too, same component, this time it snapped entirely.

    I've been using computers for thirty years, this is the first time I've killed a keyboard, let along two inside of a single quarter.

    I've gone back to the original magic keyboard. Still going strong.

    18 of 19 people found this useful

  • 2.0 out of 5 stars

    Bad design leads to warped keyboard - not worthy of the apple brand

    • Written by n P from Thalwil

    After a relatively short amount of time, my keyboard warped which meant on a glass table the thing would spin back and forth

    Returned it to the apple store where, from entering the shop to leaving with a replacement, took 80 mins!

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    It's okay but I returned it

    • Written by Thomas H from san diego

    Key travel is needlessly shallow. Keys seems a little too close together.

    Plusses: Full size arrow keys. A proper delete key is on the keyboard. Easy to pair.

    Minus: Does not feel as good as the now disconunied wired keyboard that came with my Mac. And does not feel "worth" $129.00 + tax.

    18 of 21 people found this useful

  • 2.0 out of 5 stars

    Too flat and I miss the extra USB ports

    • Written by Rebecca B from Mesa

    The cleaners at my office spilled something on my older keyboard, killing it. I went and bout the new keyboard with the numeric keypad (I'm in finance so I use it all the time.) I was surprised that Apple had managed to make it worse by upgrading it. Blue tooth? Fine, whatever. My real problems are ergonomic and functional. This keyboard is noticeably flatter, which I can already feel starting to stress my wrists. And unlike many people I used the extra USB ports (particularly since I have a usb-c only macbook pro. I miss my old keyboard.

    17 of 21 people found this useful

  • 2.0 out of 5 stars

    Typos galore!

    • Written by Andrew M from Newport Beach

    Wow - this is really such a downgrade from the more raised keyboards before. I really don't know why anyone thinks this helps typing in any way. Sure it's thin but I mistype constantly now, and after 2 months I don't see much improvement. I would really like to know what sort of usability testing they employed in this design. Yuck.

    16 of 19 people found this useful

  • 2.0 out of 5 stars

    shallow key press and bent case

    • Written by Christopher M from Galashiels

    Great to have a wireless keyboard from Apple, but there are a couple of negatives that make the experience a little underwhelming. They key presses are very shallow compared to previous Apple keyboards; it takes a bit of adjustment and a lot of getting used to.

    More annoyingly, as others have noted, the keyboard chassis is bent; it curves upwards ever so slightly at each end making it rock when typing. This curve seems to focus the weight in the centre and the keyboard can spin round quite easily when typing. It's very, very annoying.

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Really wanted BT w/ numeric... with the older model

    • Written by Allen F from Cincinnati

    I had always wanted my BT Apple keyboard to have a numeric keypad. Glad to see Apple finally came around, but too bad the keyboard design itself is poor. As others have said, the profile is way too flat. Also, I think they keystrokes are far too shallow. This isn't on a super-thin laptop, so there's not reason to make the whole experience completely flat!

    My old BT keyboard finally gace out on me after 6 years of use, but instead of buying one of these, I decided to track down a replacement of the older model .I've learned to get along without the numeric keypad and I'm not going to sacrifice a terrible overall typing expense to get it now.

    Get it together, Apple!

    17 of 22 people found this useful