• 1.0 out of 5 stars

    Bad angle, poor feel and obviously no USB plugs

    I was hoping that this keyboard would be a drop-in replacement for my wired Apple keyboard. After an hour of use I felt uncomfortable and decided to return it. Bought from a licensed Apple retailer where I was told (within hours of original purchase) that once opened products cannot be refunded. Hugely damaging experience in how I perceive the Apple brand.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing

    With this keyboard, much like the MacBook "Pro", Apple carries its desire for thinness too far. This keyboard lies too flat and is too thin to be usable. Apple has forgotten that people are different (remember "Think Different") so it has made a keyboard that lies so flat as to be unusable and offered no way to adjust that lie.

    Functionally, the keys work well. It's just too uncomfortable to use. If there were a way to adjust the lie, I would rate the keyboard much higher. But, for now, it goes back to the apple store and I try to find a replacement.

    Maybe a refurbished wired keyboard that had a better lie angle.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    cheap plastic garbage

    What a drop in quality..cheap plastic...as compared to old aluminium keyboard..happy to pay the premium price provided the supply is worth the money

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    KEY BOARD DOES NOT SIT FLAT

    Had this keyboard less than a week and the aluminium frame has twisted so that it does not sit flat on my desk. Returning mine for a replacement, if that one warps I will be looking for a refund.

    I have noticed that this is a problem other people are experiencing.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    function keys lack functionality (see what i did there??)

    I, like some of the others, do not understand why the function keys for toggle, mission control, volume, brightness and playback do not work. You'd think that when you pay for a keyboard this expensive, you would gain functionality, not lose it. I will be returning this and buying a wired keyboard with USB from Amazon.

    On a slightly positive note, if you do not need the function keys in the top row, this keyboard might be ideal for you.

    12 of 21 people found this useful

  • 1.0 out of 5 stars

    Money to waste at Apple

    I bought this one to find out that what is on the packaging pic is not the product I bought! The authorized reseller feedback was "that is the version Apple sent to us" The keyboard keys locations are not like the standard qwerty keyboard i.e. Enter key is like flipped L, the ~ key is at the bottom left, \ key is in the enter key place, etc and the size of the keys is quite different i.e. enter key is smaller, left shift key is smaller, control, option and command keys are smaller like you should not use them anymore. Disappointed and can't get my money back because the package is opened! If you got an old keyboard, stick to that treasure.

    8 of 30 people found this useful

  • 1.0 out of 5 stars

    Bent in 2 days. I would have gave no stars if I could.

    The Price of this is insane. It is a flimsy piece of garbage. I could not figure out why it had no slant, then after propping the back up on my display stand and noticing it bent. I have been propping my keyboard between my stand and my Wacom tablet for decades and have never seen one bend. I'm so over Apples misplaced concern for thin. I just ordered my first aftermarket keyboard in 15 years to replace this garbage. I can't believe we no longer have a plug in keyboard.

    I hate the direction Apple is going. I have for the first time in my 25 year career purchased PCs as work stations this year. We will slowly be moving away from apple.

    32 of 45 people found this useful

  • 1.0 out of 5 stars

    FN Keys not mapped correctly, can't control volume from keyboard

    Very frustrating that Apple can't make a keyboard that has no issues with it. I had to replace my wired full keyboard because it was inconsistently not being recognized with my macbook ( searched online, tons of others had the same issue)

    This keyboard's top row function keys do not work as expected. Very frustrating when I spend 45 minutes on the phone with apple troubleshooting and they can never solve my problem. I had to dig deeper into the shortcuts setting of my keyboard, I was able to re-map the brightness to F1/F2, but because there is no option for increasing or decreasing volume, the F11/12 keys simply do not work. I can't re-map keys that I don't have available in my shortcut menu. I cannot ADD a shortcut for volume, you can only add shortcuts for launching applications.

    Before I found the shortcut menu, the volume keys (f11/12) were taking me to my desktop, and dashboard respectively. I removed those shortcuts but still no volume control.

    Maybe your computer will not have this issue.

    18 of 29 people found this useful

  • 1.0 out of 5 stars

    Shouldn't have messed with the return button!

    Please note this is reconfigured - your pinky finger now has to reach extra far to hit return... pointless change in my opinion - why move the backslash in that spot, obstructing one of the most commonly used keys with one of the least used? Insane. I'm returning this, unfortunately.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    Very poor tactile feedback, you won't be typing anything longer

    I've had small wireless and full with numeric pad wired apple keyboards.

    This one is the worst.

    There is no tactile feedback, I could've be hitting the steel plate with my fingers and I'd get more tactile feedback.

    The travel is also small.

    Most of the time, my fingers hit both the keys and the aluminum body of the keyboard.

    There is no resistance from the keys, you just hit hard the full stop.

    Horrible horrible keyboard.

    People, buy the old keyboards while you can find them.

    They are far far better than this trash of a keyboard.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Hugely disappointed

    The keys are too flat with no travel, Apple are meant to be all about accessibility for all! well as some one with deformities with my wrist hands and fingers "though was never an issue with previous keyboard " waiting for my new iMac to arrive but had to buy an older keyboard from eBay after trying the keyboard out in the Apple Store and finding I could not feel or use the keys at all causing discomfort, I'm In university "computer science" and wanted to buy a new MacBook Pro at the same time as buying a ,BTO iMac, but now will have to resort to buying an older second hand model MacBook Pro with older keyboard design which I sadly see as my last MacBook Pro when it becomes obsolete. Macbook loyal for 10 years! But now been pushed away for unsatisfactory and unrealistic redesign.

    22 of 38 people found this useful

  • 1.0 out of 5 stars

    SO disappointed

    As another reviewer noted, the Function keys for Volume and most other functions DON'T WORK. For some bizarre reason, in order to adjust brightness, instead of using the function keys with the icons for adjusting brightness -- which don't work -- you have to use the F14 and F15 keys which don't have brightness icons. And, there doesn't appear to be any way to change this.

    The battery level does not show.

    It took more than 20 minutes to get the keyboard to pair, which included a phone conversation with an Apple Tech Support person who asked, "Are the batteries in correctly?" To which I responded, "How should I know? The battery is built into the keyboard and there's no way to open it to see."

    This very disappointing product which I've waited YEARS for, is being returned.

    37 of 58 people found this useful

  • 1.0 out of 5 stars

    No backlit? No, thank you.

    APPLE!!! It's 2017!!! For the love of God release backlit keyboard already! DISGUSTED BY THIS PRODUCT.

    44 of 105 people found this useful

  • 1.0 out of 5 stars

    Seriously Apple..

    The function keys for volume, brightness, & playback don't work on Yosemite or El Capitan. Why would you change something fundamental like that. Please realize that not everyone uses your products the singular way you envision they use them.

    69 of 111 people found this useful