• 2.0 out of 5 stars

    Poor materials and durability

    • Written by d.a.m.0 S from Glasgow

    Whilst I initially balked at the price of a keyboard cover touching £190 I went full in with the iPad Pro, pencil 2 etc. The cover was an expensive mistake. Drab, grey clammy plastic which marks easily - and the keys constantly mark the screen. Now just 8 months in the surface is starting to 'bubble' and a split is opening up on the hinge. Took it into the local Applestore who said these were just 'cosmetic' issues and unless the cover split completely in two it still technically functioned (!) First real Apple fail Ive encountered. Plan to offload on ebay and buy something more durable, that comes with pencil protection, from logitech or other.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Great, but with this newest version iPad shakes??

    • Written by AARON P from Washington

    I have had an iPad Pro since their debut in 2015, both sizes, all interactions, always with a keyboard/folio combo. Lamented that the original 12” set up - with the full cover that detached from the keyboard, was discontinued, but was a big user and fan of the new keyboard that came up with the 10.5 inch, which I have used avidly since 2017. Recently upgraded to the 11”. I love these keyboards and find them easier to type on than any MacBook keyboard I have, especially the new “butterfly” generation. So now that I have now my 3rd keyboard folio, I am all but shocked to see that THE IPAD SHAKES WHEN I TOUCH IT WITH THIS KEYBOARD!!! Has anybody else experienced this? It has totally detracted from the experience of the folio from the first moments of using it. Basically, when I reach for the screen with the iPad in either position, and tap at all, the entire iPad shakes. It’s like the back support of this case is too flimsily designed. Makes me feel like if I go to an expensive restaurant and sit down and the table wobbles because the legs are not balanced. This is a huge annoyance and I am not sure if this is something I can get used, and frankly I shouldn’t have to! I have combed the web for alternatives to Apple’s folios, even bought and tested Logitech and Brydge and ultimately deemed the Apple the best. This is an amazing disappointment. I hope they will fix this I’d pay another $170, as unreasonable as that is, to get the original Apple keyboard folio experience back. I am curious, anybody else finding this as annoying as me?

    33 of 40 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by Tyler D from Wilmore

    I am a salesman, so I am not rough on my device at all. My first Keypad Folio Case got a bubble on the back that popped (best way to describe was like a pizza bubble) and now my second one has busted at the seems. It is a shame we pay $180 for a keypad that cant withstand a back pack (in the laptop compartment) and just hand carrying. Only Pro is the keypad works well.

    25 of 31 people found this useful

  • 4.0 out of 5 stars

    So close to perfection

    • Written by Todd W from Hendersonville

    I’m not in love with this keyboard folio, but I’m certainly in “extreme like” with it. Pros: The keyboard is awesome, with great, clacky little keys that actually have some travel to them. And the keys are nicely spaced so it’s easy to touch type - so much better than the butterfly keyboard on today’s MacBook Pros. I love how easy the case is to take on and off, it looks nice and clean and slim when closed (like a nice book), and having the keyboard “just work” is awesome.

    Cons: It’s definitely expensive for what it is ($99 - or less - would have been much more palatable). The back magnets could be a little stronger (I find the iPad slipping out of the case when trying to change viewing angles). But the one that really chaps me is the exterior material. It’s impossible to keep clean and makes my incredibly expensive and beautiful iPad look kind of tacky. I really wish they’d gone with some sort of durable, textured material instead of this smooth plastic that picks up fingerprints and just general gunk so easily.

    But overall these are minor quibbles in a product that’s all but turned my iPad Pro into a full blown replacement for my MacBook Pro. I agonized over the purchase, but I’ve never once regretted buying it (which is more than I can say for my poor, neglected Apple Pencil). Highly recommended (and would be perfect if Apple would just make those minor changes).

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Offers no protection at all

    • Written by Geoffrey R from Ashford

    I bought this keyboard for my new iPadPro11 thinking that it would be the best solution for avoiding having to type on the screen. Yes, it's looks good, and 'mates' well with the iPad. But, once again, this is an Apple product where form and style totally outweighs functionality. It's slim and light so keeps the iPad from feeling bulky. BUT, when my brand new iPad fell out of the smart folio and landed on a concrete floor, resulting in cracked screen, I realised that the Folio offered no protection at all. Typical Jonny Ive design - style over substance !!

    Luckily Apple replaced the iPad for £39 thanks to Apple Care. I then returned and exchanged the Apple Smart Keyboard Folio for the Logitech keyboard. This is far superior in many ways and offers much better protection, especially at the corners, and has the very real advantage of a back-lit keyboard (unlike the Apple Smart Folio, where typing in the dark is well-nigh impossible).

    The down-side of the Logitech keyboard is that it adds considerable build and weight to the iPad. But if you use your iPad when out and about, and travel a lot with it, then the Logitech is a far better proposition than the Apple product.

    Maybe now that Jonny Ive has 'left' Apple we will start seeing some much more practical designs functionality takes precedence over smart and trendy appearances?

    16 of 23 people found this useful

  • 1.0 out of 5 stars

    Stiff Space Bar Button

    • Written by Mohamed E from Dubai

    I bought this keyboard for almost 3 weeks now with an iPad Pro and Pencil, I can say that I’m satisfying with the iPad and the pencil but the keyboard came to be dissatisfying to me, the space bar button is hard and stiff, and not as the one I found in display when i was testing before buying, after 1 week I took it back to the store and they were trying to help me and the opened a new case and found to be stiff as well, the guy told me it might be a matter of time till it get smoother, this is quite odd to me and the answer looks unscientific, I called Apple and I opened a ticket and very fantastic supper supportive person spent with me long time discussing this issue, he has tried to contact many place to find if the same is happening with other users or not, I start to feel my thumb is over sensitive and I shouldn’t complain any more, but the fact is I’m supper fast typer for the last 20 years and no one can tell me that I miss to put the space in place..!! I’m waiting for Apple to advise or I’m returning this keyboard back to Store within the one year warranty, I can tell that I don’t like to type because of this ugly experience.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Not the best

    • Written by Ted G from Mesa

    It does what it does but it is extremely overpriced for the quality. Mine had scuffs and the material was rubbing off after only 2 weeks of minor use. Very disappointed.

    27 of 32 people found this useful

  • 1.0 out of 5 stars

    Hate it

    • Written by Carrie V from DARIEN

    I really hate this! It provides absolutely no protection along the sides and when you don’t want to use the keyboard and you fold it back your fingers are against the keys! It’s so uncomfortable to hold. And you can’t take it off because then you have no protection at all. It also only comes in one gray color. on my old iPad Pro I had a beautiful lavender cover that the iPad tucked into and it covered the sides and protected it really nicely. Then there was a separate keyboard that attached magnetically. When you folded it back you weren’t touching the keys because they were tucked inside. You could also remove the keyboard and just hold the iPad with only the back cover on it. This is just awful. I feel like if I drop the iPad it’ll fall right out of this cover and crack into 1 million pieces. Really really hate this especially for that price!

    30 of 35 people found this useful

  • 5.0 out of 5 stars

    Why all the bad reviews?

    • Written by B V from Colleyville

    I read the poor reviews of this product, but decided to purchase it anyway. Here's my two cents.

    IMHO, a lot of the poor reviews arise from unrealistic expectations. The keyboard is not backlit. So if you want a backlit keyboard, you'll want a different brand. Giving a product a low rating for what it never claims to do or have seems odd to me. Likewise, if you are expecting all-around protection of your iPad, this product is not for you. It's really more of a keyboard, and you'll need to put the iPad + keyboard into your briefcase or backpack for full protection.

    Some have complained that the iPad does not stay attached to the case via the magnetic mount. If this is happening, then this indeed is a flaw. All I can say after one month of use is that I do not have this problem.

    Now, let me mention three things I like about the case. First, it is very thin. I didn't want a lot of bulk, and this fits the bill perfectly. Second, it's not bluetooth. I have enough bluetooth devices, and sorting out which ones are connected (generally not the ones I want to use at the time) is a bit of a hassle. Plus you always have to remember to charge bluetooth devices. And third, I like the design of the keyboard. It's a small keyboard, the but keys are still big enough to avoid fat-fingered typing. Plus, the keys give good tactile feedback.

    My bottom line: If you live near an Apple Store, go in and try out the keyboard before buying. I like the keyboard, and you might too.

    44 of 45 people found this useful

  • 5.0 out of 5 stars


    • Written by Paul F from Southampton

    Spot on folio keyboard, seems to work well & offers a solid degree of general use, in/out of bag & handling protection. I would not rely on it for drops or falls, but that’s not what I was looking for. The magnets feel a solid grip on the iPad, but as with any magnet attachment I would never trust picking a device up just by the folio, on the thoughtless occasions I have done so the folio has held, thankfully!
    On the whole I love it, build quality is sound, magnets work well, keyboard typing is quick, crisp & accurate, my only negatives are, as is typical with Apple, expensive pricing & over-packaging, but I made my choice & bought it.
    If unsure do try one of the in-store display models, worth doing so in my opinion.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Nice Case with some Cons

    • Written by Marcus V A from sao paulo

    After using for 2 months I can say that its a Nice case and typing is great. Although my Apple pen dropped 2 x on floor... despite is attached to iPad does not hold enough ...Apple should design a better place on case that really holds the pen.
    Also just one color... should offer more options....

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Big price for bad quality

    • Written by Kaloyan A from Swansea

    Have had it only for a few days and the polyurethane already looks weird and scratched up and the edges are weird and imperfect. My partner has the 10.5 Pro and his has threads sticking out of the fabric edges.. that’s just ridiculous

    Would absolutely not recommend for the price.

    13 of 18 people found this useful

  • 1.0 out of 5 stars

    Worked great...for about a year

    • Written by Mark W from Hayward

    I really thought this was a good keyboard/folio case. However after a year, it started going berzerk. Stopped working, only worked occasionally, and also cause my iPad Pro's battery to drain fast. I had to stop using it. Now I am ordering another non-apple keyboard for my iPad Pro. Will see how that one works.

    I would stay away from this one, however. It's very expensive (1.5x the price I paid for the replacement) and unreliable. I think it would work better if I had not used it in bed and only used it on a desk or something, but that just doesn't seem practical.

    Steer clear!

    30 of 35 people found this useful

  • 1.0 out of 5 stars

    Doesn't hold onto the IPAD AT ALL

    • Written by Shannon R from Cheyenne

    I was excited to get this for my new iPad, but it has no ability to hold the iPad in place. So essentially, the iPad slides all over it. You can use the groves on the bottom (the keyboard side), but the back of the casing doesn't have any magnets, clasps, ANY way to hold the iPad in place. I needed a keyboard to travel with and not just use in one precarious position. This is ridiculously low quality for this price range and for Apple to carry in general. I don't know how well the actual keyboard works because it is useless to me if there is no way to secure the iPad to it.

    31 of 37 people found this useful

  • 2.0 out of 5 stars

    Disappointing from a protection standpoint, types amazingly well

    • Written by Adam N from San Diego

    I bought this keyboard folio less than a month ago, along with my new 11 in iPad Pro. The keys, and typing experience are very good. What is not good is the lack of protection this offers your very expensive iPad. Within the first month, the magnets failed to hold my iPad and it slid out of the folio completely, hitting the floor and putting a sizable Knick in the bottom corner of my 1200 tablet.

    Apple is breaking their 14 day return policy for me to take back this inferior product and allow me to try the Logitech Bluetooth keyboard which appears to offer much more protection for the iPad at a much lower price. I am hopeful that it will type just as well and offer more protection to my tablet. The fact that it is less than a month old and has battle scars already is quite irritating.

    16 of 17 people found this useful

  • 5.0 out of 5 stars

    Why all the hate?

    • Written by Guy G from Colchester

    Picked one of these up for my new iPad Pro 11 and I can't grasp why so many people are complaining. For the last 2 days, I've been trialing whether or not I can replace my MBP 15 with this while traveling/flying on businesses. So far, YES I CAN, this keyboard has enabled me to work so much quicker and is only made better with the iPadOS beta just released, the angle of the iPad and screen is just perfect. Another thing I love about this case is the magnets. I hate cases on my phones, laptops and iPad at the same time as I am OCD about scratches. I always felt the cases for iPads scratch when you clip unclip clip unclip etc. With the magnets, these days are gone. Some points to what I've read and heard about this case:

    "It makes my iPad bulky" - Well yes, what did you expect... you're adding an entire keyboard, its not that thick, we're talking roughly the thickness of the latest MacBook Pro

    "It won't protect my device if I drop it" - True if you drop the iPad on its side it won't, but common guys, you have an £1100 device. Take care of it.

    "its expensive" - It is Apple.... what did you expect. also in apple tradition, while expensive. "It just works" no charging, no clipping it into place, just slap it on, and you're good to go.

    Best Apple accessory I've bought to date.

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    Do The Thing

    • Written by Lexi B from Toccoa

    After major research and sifting through numerous reviews and comparisons of this product in relation to third party keyboards, I first decided to go with a bulkier third party keyboard. While it had some benefits like additional protection and backlit keys... it was anything but a seamless experience. The case added a lot of weight that in my eyes defeated the purpose of having a such a beautiful, portable, cutting edge iPad Pro. After only a few days, I returned it and decided to go out on a limb and give this bad boy a go. Putting the case on was effortless and it instantly connected to my iPad. I personally love the look and feel of the case and keys. It’s modern, convenient, and keeps a low and light profile which is essential for a college student on the go. In short - make the right choice the first time around and pick up this keyboard. I was pleasantly surprised and find it to be everything i hoped for and more.

    22 of 23 people found this useful

  • 2.0 out of 5 stars

    Adequate keyboard. Horrible case.

    • Written by Derek M from Houston

    Buy this case if you don't value your iPad's safety. This case relies on a single magnet to hold the iPad in the case. Meaning, if for some reason the magnet doesn't grab on to your iPad, your iPad will come out of the case and break on your tile floor. Furthermore, Apple will not stand behind their products when they fail and you will have to pay the full 499 to repair the screen. They will tell you the folio is not designed to protect the iPad. Good luck getting them to explain how else to protect it while using this folio, other than buying AppleCare.

    Avoid the highway robbery charge for repair. Get a keyboard case that will actually protect your device.

    The keyboard itself is adequate and otherwise functions fine.

    23 of 28 people found this useful

  • 2.0 out of 5 stars

    I really wish I never got this

    • Written by Brandon W

    This keyboard was so expensive for what is does, Now having it for a few months, I can say that the typing experience is not awful. However, I have almost broken my iPad several times because it does not stay put in the case very well. if you are stationary for a lot of time, then this keyboard may work for you. There are other keyboards that are now available that may be worth trying.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Easy to type, NO protection

    • Written by Tyler S from Alpine

    This keyboard is okay, it is definitely more about form over function as it has zero protection for your iPad. I would avoid this keyboard altogether and get the Logitech one or the new Brydge. They’re both Bluetooth but work better and have way more protection. Apple’s use of the smart connector on the BACK of the device is dumb and not useful whatsoever. AVOID this keyboard as it is overpriced and not protective AT all.

    34 of 40 people found this useful