• 2.0 out of 5 stars

    Old one was more versatile

    • Written by Hung Jane H from Hillside

    I've owned the previous gen keyboard, was skeptical at first but found it was actually really great to use. Quick and easy to fold back when keyboard not in use.

    New one is just clunky and not great for interchanging different uses quickly. Don't like that the smart connector is in a different location, makes it difficult to mix and match cases now. The keypad is the same so it still feels nice to type in, and quiet which helps during meetings.

    I ended up refunding this new keyboard it because it was such a bother to use.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Works great, but doesn't hold up

    • Written by Daniel B from Columbia

    When the new iPad Pro came out last year, I preordered it along with the Apple Pencil and Smart Keyboard. I absolutely love the functionality of it. Because of how seamless it works with the iPad Pro, I found myself using my MacBook a lot less. This is a good thing for me. I use my iPad Pro every day for work. I carry it in to all my meetings and it gets tons of use. This is where my disappointment comes. The case itself has not held up well at all. I'm very careful with my stuff, so I've not been abusing it. It's hard to explain exactly what's happened to it, but it's almost like it has melted. It is very splotchy and even wrinkly in places. It's glossy in spots and flat in other spots. I'm sure part of it is just from skin oils, but it's pretty bad. That all started within 3-4 months of use. So, it works great, but it doesn't stay looking sharp for long.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Offers no protection at all

    • Written by Geoffrey R from Ashford

    I bought this keyboard for my new iPadPro11 thinking that it would be the best solution for avoiding having to type on the screen. Yes, it's looks good, and 'mates' well with the iPad. But, once again, this is an Apple product where form and style totally outweighs functionality. It's slim and light so keeps the iPad from feeling bulky. BUT, when my brand new iPad fell out of the smart folio and landed on a concrete floor, resulting in cracked screen, I realised that the Folio offered no protection at all. Typical Jonny Ive design - style over substance !!

    Luckily Apple replaced the iPad for £39 thanks to Apple Care. I then returned and exchanged the Apple Smart Keyboard Folio for the Logitech keyboard. This is far superior in many ways and offers much better protection, especially at the corners, and has the very real advantage of a back-lit keyboard (unlike the Apple Smart Folio, where typing in the dark is well-nigh impossible).

    The down-side of the Logitech keyboard is that it adds considerable build and weight to the iPad. But if you use your iPad when out and about, and travel a lot with it, then the Logitech is a far better proposition than the Apple product.

    Maybe now that Jonny Ive has 'left' Apple we will start seeing some much more practical designs functionality takes precedence over smart and trendy appearances?

    10 of 16 people found this useful

  • 2.0 out of 5 stars

    Space bar is Stiff

    • Written by Trevin W from Chicago

    Overall I’m shocked that Apple is fine with releasing a product with this unsatisfactory level of quality. The space bar is so stiff that 60% of the time I fail to push the space bar when I type. Can I get used to it? No. It doesn’t make any sense because the amount of force that I have to exert on to this key just makes me feel like I’m going to break it. I think mine is defective. But I can’t convince anyone that this is an issue because they’d tell me to get used to it.

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Evaluating the Smart Keyboard Folio for iPad Pro 11 inch

    • Written by Dave C from Davao City

    My basis for evaluation is not how it compares to other similar products, but how it meets my personal expectations (my own wants and needs). I think this is the best way to evaluate this product for its own worth.

    What I personally look for in a smart keyboard case:

    [x] Lightweight and thin (not heavy and bulky)
    [x] Sturdy and stable when typing on my lap (which I do most of the time)
    [x] Protects the iPad Pro screen and back well from scratches, bumps and small falling objects
    [ ] All around device protection from damage due to accidental drops or bumps
    [x] Easily detachable (if I want to swap it with another case for a different purpose)
    [x] Non-bluetooth dependent (avoids the hassle of powering up, syncing and worrying about sufficient battery charge)
    [x] Keyboard instantly available for immediate typing anytime, anywhere
    [x] Resistant to liquid spills on the keyboard
    [ ] Apple pencil dedicated and safe storage place (without having to be on the charging slot all the time and exposed to accidental removal and drops)
    [x] Keyboard keys spacing not too narrow but well spaced for easier and faster typing
    [x] Keys have a good “feel” and tactile response
    [x] Has comfortable viewing or typing angle
    [x] Can be positioned well for drawing mode with the Apple pencil with the keyboard attached (achieved by positioning the device in typing mode on the keyboard then turning the whole unit upside down)
    [x] Can be used and held well for video recording or AR viewing mode without the keyboard part obstructing the camera, and without having to detach the Ipad from the keyboard unit (particularly in landscape mode) (achieved by removing the device from typing mode and sliding it down on top of the keyboard over the third row of keys, then holding the whole unit up with both hands)
    [x] Screen cover holds or sticks securely even if the unit is held at different angles
    [x] All buttons and ports easily accessible and unobstructed
    [x] Made of durable material
    [ ] Price is reasonable

    15 out of 18 expectations met makes this product worth buying for me!
    I wonder if there is any comparable product that has all the ticked specifications in this list and also has all the unticked ones. I would be interested to know.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Magnetic Attachments Failed and iPad Pro Now Shattered

    • Written by Julian F from Pembroke

    I purchased the new iPad Pro and Smart Keyboard on the day it was released and was surprised to find out that the iPad was only attached to the keyboard by three small magnetic attachments on the back. These attachments have since failed several times as I was walking around the house carrying my iPad in the keyboard out setting. Today my iPad fell on marble flooring and now my screen is shattered. If you are looking for any sort of protection for your iPad - DO NOT BUY.

    7 of 10 people found this useful

  • 4.0 out of 5 stars

    Great keyboard, but some limitations

    • Written by Anonymous .

    This is honestly a great keyboard. It works seamlessly with no setup and it protects the back of the iPad as well as that camera bump. No side protection whatsoever. You won’t have to worry about the iPad slipping out of the case. The magnets are strong and even shaking won’t dislodge the iPad. Haven’t noticed any changes to my battery so it doesn’t use much power.

    Is it really worth the hefty price tag? Probably not. But its slim and sure looks good. It changes the way you use your iPad with nifty little shortcuts. Plus, it stands the iPad up so that it feels more like a laptop than a tablet. It adds weight to the iPad and makes it feel premium but still very light. While Logitech may come out with their keyboard, it probably won’t be this thin and look this good. The keyboard is made of silicone with a fabric covering the keypads. In my opinion, this fabric feels really nice to type on, but not everybody might like it, so make sure you head down the the Apple store and try it out for yourself.

    Here are some things that I really don’t like about the keyboard: the keys are not backlit, doesn’t work on a plane, the fabric scratches really easily (just look at the demo units at the Apple store), function keys would be nice, key travel is very limited, and how long will this silicone last? Only time will tell.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Good for its main purpose...

    • Written by Christopher J from Churchville

    The typing is fine on this, feeling just like the 9.7” I had previously. The keyboard “protecting” the screen isn’t great though. I always see fingerprint-like imprints (not scratches) of keys after opening the folio. When holding it, with the keyboard at the back, it feels slippery and awkward. It’s hard to hold like that and, as a tiny annoyance, isn’t all that attractive when doing so. I like the adjustable stand, though.

    My main gripe that basically would take an entire star off is the marks made without even touching it. When simply setting it down or putting it in my case, the folio easily develops what look like scuff marks. My last keyboard didn’t have hardly any marks. This one looks five years old already. Big downside. Not sure what they were thinking when using the external material.

    So, given my two positives, two stars are all I can give it. There are too many negatives to go any further.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Overpriced for what you get !

    • Written by jean-philippe S from boucherville

    I recently bought the apple smart keypad because I wanted a slimmer one from the amazon one i had ordered and been using for the past 6 months,
    First impressions was good, works great and all, but i have to say comes with major flaws, magnet is very weak and false off often, to the point were i compared to my amazon keyboard and have to admit the 40$ amazon keyboard magnet hold 2X as much as this 240$ apple one, that’s a big problem to me, second and not as important but backlit keyboard would have been very useful.

    Overall works great but is as good as any aftermarket keyboard, not worth the Apple price hike !

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Better than I expected

    • Written by Kristi C from Erie

    This keyboard was a split-decision purchase when my 12” Macbook crashed. I already owned the 11” iPad Pro, so instead of spending another grand on a new laptop right now, I decided the $170 for a keyboard was a little more reasonable. I am a college student so my main use for this is internet browsing and completing online assignments, nothing super heavy duty. The other night it was lagging a little bit as I was typing out a lengthy assignment, but I noticed it was lagging when my internet was also being slow, so I don’t know the mechanics of the keyboard but maybe it had something to do with my internet? As I’m typing this I am experiencing no lag. For those negative reviews, most of the complaints are things that the consumer knew BEFORE buying the keyboard, e.g. no backlit keyboard, comes in a dark grey, not multiple colors, etc. So in my opinion, why would you choose to buy it anyway if you know there’s things you don’t like about it? Yes it doesn’t have 360 degree protection, I own the Apple X Otterbox case they came out with for the protection aspect and it is great at what it’s meant to do. This is a keyboard, not a protective case, keep that in mind. As always I would recommend a glass screen protector, it has saved my iPad screen on more than one occasion. I can’t speak on the longevity of the the keyboard since I have only had it less than a week, but overall I am happy with the keyboard.

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Nice Case with some Cons

    • Written by Marcus V A from sao paulo

    After using for 2 months I can say that its a Nice case and typing is great. Although my Apple pen dropped 2 x on floor... despite is attached to iPad does not hold enough ...Apple should design a better place on case that really holds the pen.
    Also just one color... should offer more options....

    9 of 15 people found this useful

  • 3.0 out of 5 stars

    The outside or backside due to its texture is hard to wipe clean?

    • Written by Robin D from Milwaukee

    Disappointed that the smart keyboard folio doesn’t have a special shiny coating to help with the fingerprints, sticky fingers, etc Have to wipe it clean more often but somtetimes iit still looks dull and dirty. I would like to see a clear type of case to go over the smart follio part to help reduce the issues with keeping it clean. A shiny glossy type textuere is alot easier to wipe clean vs one that has a dull finish! The perfomance is fine but flaw of the outer backside makes it look ugly. Somtimes the magnegts don’t always hold and it falls out of the case.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Overpriced and not fit for purpose

    • Written by Mauro B from Rosehill

    This was the only keyboard available at the time so I was forced to buy it for some protection with a keyboard at AUD$269
    It has NO side protection, magnets do not hold the iPad safely at all, no storage or loop to hold the overpriced pen...
    This product was designed for office use on a desk and not on the go. Have had the iPad slip out multiple times while passing the device to others and packing up after a meeting. If the iPad as some dust on the back, it get worse.
    This product should have been AUD$69 to be worth its value. Cannot wait for Logitech to come out with an 11" version as their Slim Combo for the 10.5"

    5 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by John Jay A from Pasadena

    I have been surprised and disappointed with the fit and finish of Apple products for the last few years. This keyboard is 4 months old, and already the letters are wearing off the fabric. I had the previous model of keyboard for 2 years before it failed, but at least the ink staying on the keys. I took it in while under warranty and they said it was just normal wear and tear. This is too expensive to be this quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Falls off constantly when opening and trying to position.

    • Written by Stephen B from Thorndale

    Magnetic design is terrible. When trying to open and position the viewing angle the keyboard releases from the ipad making it a jugling act to hold both. I don’t think this product was consumer tested. Eventually you’ll be holding either the iPad or the keyboard as the other drops to the floor. If you are lucky it will be the keyboard. Or unlucky the iPad will drop to the floor and smash the screen.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Inexcusably Poorly Designed

    • Written by Bruce S from Los ANGELES

    A simple review of this product is:

    *Easy to use keyboard at the ready that doesn’t need to be charged

    *Zero protection for iPad since it easily slips out from magnetic bond and zero edge support
    *Surprisingly shoddy materials: Cover material wrinkled within 6 mos. and is left with a rough texture.

    It is an astonishingly poorly designed product with subpar materials—all yours for $180.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Horrible material quality

    • Written by Ergun H from Tiburon

    I got mine little under a year ago. The material is fraying although the keyboard works. Looks like a cheap aftermarket part. Not worth the 179$ and not worthy to carry the Apple name

    1 of 1 people found this useful

  • 5.0 out of 5 stars


    • Written by Paul F from Southampton

    Spot on folio keyboard, seems to work well & offers a solid degree of general use, in/out of bag & handling protection. I would not rely on it for drops or falls, but that’s not what I was looking for. The magnets feel a solid grip on the iPad, but as with any magnet attachment I would never trust picking a device up just by the folio, on the thoughtless occasions I have done so the folio has held, thankfully!
    On the whole I love it, build quality is sound, magnets work well, keyboard typing is quick, crisp & accurate, my only negatives are, as is typical with Apple, expensive pricing & over-packaging, but I made my choice & bought it.
    If unsure do try one of the in-store display models, worth doing so in my opinion.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great WHEN it works!

    • Written by Jacqueline F from Eau Claire

    I loved this for the first several months. Then it would quit working and I would wipe off the contacts and restart the iPad and all would be well for a short time. Now it has totally quit responding. I have had it about 1 1/2 years.

    27 of 53 people found this useful

  • 3.0 out of 5 stars

    Uncomfortable to use

    • Written by Suzanne V from Carlton

    Disappointed that Apple have made this a simple fold back design, so that when you want to fold back the keyboard and use the iPad as a table, your fingers are clunkily all over the keys. Very clumsy, lazy design. The previous keyboard was much nicer. The product is also so stiff that I keep knocking it off the back of the iPad Pro when setting up to use it. Really disappointing. I wish there was a more elegant alternative that was a delight to use like other Apple stuff.

    Works nicely as keyboard when actually in use though. Just clumsy the rest of the time.

    1 of 1 people found this useful