• 2.0 out of 5 stars

    Impressive product - Poor value for money

    • Written by Matthew P from Bewdley

    This is a much better product than reviews on here would suggest. It does NOT look cheap as someone has claimed, in fact quite the opposite, it looks reassuring expensive. It all fits perfectly of course, feels great and offers good protection for your iPad. The keyboard is a pleasure to use and the two different angle options are perfect for working on your lap or at a desk or table.

    Is it overpriced? Absolutely and resoundingly so! I suspect that is why the reviews are so poor because you take it out of the box and think to yourself, oh it really is just a keyboard offering some protection for my iPad. You realise immediately that the £199 price tag is absolutely extortionate and you get a sinking feeling inside you that this company will never reward customer loyalty with reasonably priced accessories. The greed on display here is utterly sickening and is reflective of all that is wrong with the world.

    So to sum up, is this a good product? Absolutely. Value for money? No way on this earth are you getting good value, you’ll just be lining the pockets of people who already have more than they know what to do with. If you can stomach that then go buy the product and you’ll probably love it. Personally, I resent them a little more every time they make me feel this way. I’m disappointed with myself for taking the bait even though I knew it was attached to a barbed hook. 2 stars from me in the futile hope that apple will one day repent and start to reward customer loyalty with a morally acceptable pricing strategy for accessories. Just to be clear, I will not be holding my breath.

  • 1.0 out of 5 stars


    • Written by Joseph M from Bury St Edmunds

    I have had several iPads and the last 2 iPad Pros, for which have used the Apple Smart Keyboard. In the previous version, it didn’t cover the back of the iPad, which the newest one does. I used this extensively and it worked really rather well, was actually a very nice product. That isn’t what I am finding with this keyboard/case! I find that it has a cheap feel in comparison to the prior keyboard/cover. What is most concerning is that the design makes it hard to remove the iPad from the magnetic attachment above the keyboard. When it comes up, ( as you actually grab the iPad in an area closest to the attachment where the case doesn’t cover) it has needed such force that when it gives way the iPad can fall out of the case. I have needed to replace the iPad already as it fell and the screen broke�� I was recently chatting with someone on FaceTime showing them some work done in my house when once again trying to adjust whilst moving it came completely out of the case and fell down the stairs! Fortunately this time the iPad screen didn’t break! I am very unhappy with this design and product overall...looking for a replacement!!

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Needs improvement

    • Written by Shauna M from Edmonton

    I agree with other posters that this keyboard is not worth the money. First and foremost this keyboard should be backlit. That really is my biggest issue with it. This is my first ipad keyboard so I can’t compare it to other models. Another feature I think would be useful would be to have a ‘key’ where you could switch between the keyboard and the ipad keyboard without having to disconnect the keyboard from your ipad,

    I’ve only had the keyboard a couple of months so I can’t comment on durability but so far have had no issues. I will be keeping an eye out for other keyboards that are compatible that are backlit. Save your money unless you only plan on using this keyboard during the day or in a lighted area.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    NOT recommended

    • Written by Yi R from san jose

    The keyboard works on longer then 2 years. Me and 3 of my friends got iPad Pro and the keyboards at the same time, now all the keyboard are out of work. Switch to Logitech.
    Do not worth to get it!! DON’T!!!

    18 of 27 people found this useful

  • 1.0 out of 5 stars


    • Written by Karl M from Grayslake

    Works fine but only attaches magnetically, should have read the fine print. Also, the molded edges are sharp enough to slice you fingers or hand if you run along the edge quickly when folded back completely. Very poor molding/finishing, expect better from Apple especially at $199.

    15 of 18 people found this useful

  • 5.0 out of 5 stars

    Perfect cover and keyboard

    • Written by Mark S from Dartford

    It does exactly what it says. Premium feel. Great keyboard.

    Stands up well and stays in place.

    Totally happy with mine.

    Ignore the haters.

    0 of 2 people found this useful

  • 5.0 out of 5 stars

    Really great, light functional keyboard

    • Written by Jeffery B from Provo

    The Smart Keyboard is a great product. It is extremely light and very functional. No, it isnt backlit and doesn’t have an extra row of keys for extra functionality but I think the goal here was to provide a very lightweight keyboard that effortlessly pairs and charges with the iPad Pro. There are shortcuts for accessing the home screen (granted it would be nice if there were some shortcuts to increase/decrease volume or brightness). I think it is a big improvement over the first generation Smart Keyboard (connection is much more tight and there is protection for the back of the iPad).

    Prior to purchasing this keyboard I was using a generic case that I got from Amazon and a Magic keyboard that I connected via Bluetooth. I must say that I love the magic keyboard (which does have the extra functionality keys). It was, however, a heavier and clunkier option.

    I’m sure that in the not so distant future, Logitech will come out with a nice backlit keyboard with the extra keys. It will also be heavier. One simply needs to choose what is more important to them. Not possible to make a keyboard lighter than the Smart Keyboard with these extra features. I am very happy with my Smart Keyboard!

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    I wouldn’t recommend this

    • Written by Umahlih E from Brooklyn

    I bought this keyboard to go with my new iPad. I was excited to get it. After putting my iPad on it I realized that the keys aren’t backlit nor is there a button to control the volume or brightness of the iPad. My old iPad Pro keyboard had all these features. Not to mention that the pencil sticks out once you close it. I thing that’s bad design. At 120 plus dollars for the new pen, it should be apart of the case as in the previous model. I’m not happy with this at all. I’ve looked into other keyboards but to no avail.

    25 of 31 people found this useful

  • 2.0 out of 5 stars

    Wish there was another option for Keyboard by anybody

    • Written by Sinclair L from Holloman Air Force Base

    I really don’t like this Keyboard. My biggest complaint is the magnetic attachment. Anytime I move my screen forward while on stand, the iPad pops off the magnetic hold. Anytime the screen isn’t laying flat on a surface, the magnetic hold breaks and the keyboard falls off the iPad. I can’t see how this would protect the iPad at all in a fall. I have had a Logitech Keyboard for an iPad Air and it actually snaps into place and holds well. There isn’t a good way to fold the keyboard away, the only way is to flip it back on itself which keeps the keys exposed and is not convenient. It feels weird that while you are trying to hold the iPad you keep pressing keys.
    I also really wish there were multiple colors to choose from. You can have any color you want as long as its black.
    As others have pointed out, it is VERY expensive for what you get. Once Logitech or someone else developes a better keyboard for the iPad Pro 12.9 I will absolutely be ditching this one and getting it.

    The reason I didn’t give this just one star is the keyboard works very well. The typing feel is vey good. However I just can’t recommend this keyboard due to the weak magnetic hold and annoyance it causes every time it breaks its hold and falls off.

    29 of 30 people found this useful

  • 3.0 out of 5 stars

    Many Issues, But Also Some Great Features

    • Written by Joseph M from Fords

    On my keyboard case, the spacebar has a noticeable discoloration or “wear”, right where I click on it all the time. I started noticing this after only a month after I got this product (the warranty does not cover cosmetic damage...). This is only a big deal when the lighting conditions are right, but it seems unacceptable given the price you pay for this. Another thing I don’t like is only having two viewing angles. I rarely use the angle where the iPad is almost 90 degrees, and the second angle is only good if I use the iPad on my lap, not on a desk. This case also makes the iPad Pro 12.9” noticeably heavier and inconvenient to hold for a long time while using. The color is overall boring, and I wish there were more color options. Also, why no backlit keys?

    The thing I like about this case is the keys are nicely spaced, pleasant to click on, and give a nice, quiet click. I also like how the entire case easy it is to clean (the material dries really quick!). The iPad is easy to remove from the case since it’s only attached via magnets, and I love how secure it is when it is in keyboard mode. I discovered from a YouTuber that if you flip the keyboard on your desk so that the letters are facing upside down, you can use this setup for drawing for example (although it looks ridiculous). Overall, I would not recommend this product unless you plan on using your iPad on your desk most of the time, want the convenience of having an all-in-one keyboard, case and stand, and don’t mind the questionable, low quality especially at this price. Apple seriously has a lot to learn and improve on with this product, but there are some things it does well. Hopefully future keyboard cases will be less expensive (while having better quality somehow) and address the common issues.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Perfect Blend of Form and Function

    • Written by Andrew R from Fort Mill

    Before purchasing I read all the bad comments about how the keyboard is not backlit, the materials feel cheap, it’s overpriced, etc. So I was scared that this thing would be awful. I don’t really write reviews but felt the need to defend this product. For me, the keyboard case is perfect. It’s lightweight, comfortable to type on, extremely convenient/flexible thanks to the powerful magnets, and I actually like the material. This is not a protective case. For me that’s a good thing because it preserves the aesthetic and overall experience of an amazing Apple product (buy AppleCare+ if you’re worried about dropping your iPad). I’ve worked several full days using this keyboard and feel like it’s the perfect blend of form and function. It is pricey, but I think if you prefer overall experience above all else like I do, then you won’t be disappointed with this purchase.

    24 of 28 people found this useful

  • 1.0 out of 5 stars


    • Written by Ryan A from Denham springs

    I’m writing this review for one reason. The problem with this new keyboard and how it attaches to your brand new $1000+ IPad has a huge flaw! I’ve paid for it dearly, and I want to warn each of you before you purchase it. There is nothing that secures this keyboard case to your iPad but magnets on the back of the IPad. Are they strong? Enough to where it holds the IPad while in use. The problem is when opening the IPad up, it is very hard to tell which side is supposed to open as they are both held shut with magnets. If you open the wrong side, your brand new iPad will tumblr to the floor. I realized this and carefully opened it each time and never had an issue, but my wife is another story. She didn’t realize it was only secured by magnets. So when she opened it, it separated easily from the magnets and tumbled to a tile floor. Fortunately the tempered glass saved the screen, but now I a nice gash in the top corner of my new iPad. This case is flawed and the keyboard is not even that good. The sides of the iPad are NOT protected in it either as they are exposed because decided to go with a magnetic back. Buy a protective case and wait for the Brydge keyboard case coming soon! I will be returning this, making an Apple care claim, buying another case, and waiting for the brydge to type on.

    9 of 12 people found this useful

  • 3.0 out of 5 stars

    It Is What It Is...

    • Written by JACOBÍ M from HOUSTON

    Off the bat, yes, this product is EXTREMELY overpriced for what you’re getting.

    - look and feel of product
    - it covers the front and back of device
    - quite sturdy when using on lap, or other non-tabletop surface
    - two different viewing angles

    - of course... PRICE
    - no other color options (we could’ve at least gotten Poduct RED)
    - NOT backlit — this really baffled me, especially at this price point, and Smart Connector thruput
    - when using in portrait mode, the keyboard is exposed on the backside... I can already see this causing issues in the (near) future, and Apple will probably not be helpful, or replace with a better version
    - Apple is really touting the “Augmented Reality (AR) future”, but with this keyboard/case — when folded over — it covers the camera (which ALL AR apps require), so you only have two choices for using any type of iSight camera-required app: [A] let the keyboard dangle on the left side of the device (which is a bit ridiculous, and uncomfortable), or [B] remove the product completely, which defeats the point of it... and, is also, a bit ridiculous

    * Apple was very “smart” with their marketing by not calling this a “case”... it’s a “folio”

    This puzzling product seriously does make one wonder what was going through the engineers’ — and, marketers’ — minds when they were developing this product, especially knowing that customers would pretty have to purchase this (or, the overpriced Smart Folio) for device protection since they most likely didn’t give reputable 3rd party companies the schematics for these devices so they could prepare and offer other options for release day. For shame, Apple. For shame.

    Recently, a lot of the company’s choices have become VERY questionable...

    27 of 29 people found this useful

  • 4.0 out of 5 stars

    An excellent If somewhat expensive product

    • Written by Gerald L from Pontefract

    I bought the Keyboard Folio as I needed immediate protection for my iPad. As a case I love it, whether balancing on one’s knee for typing or positioned on the bed or other soft surfaces to watch movies it’s ideal. The perfect package for me would be the Keyboard Folio without the keyboard as the design is far superior to that of the Folio which offers little stability on soft surfaces due to the narrowness of the stand but unfortunately that’s not an option. So for me it was a little expensive as I only occasionally use the keyboard as the screen keyboard on the 12.9-inch iPad is so good. Having said that I don’t regret the purchase and to be honest any third party Folio will have to go some to encourage me to change from what is an excellent product.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    I love it!

    • Written by Veronica S from Arlington

    I don’t usually write reviews but I thought it may be worth it after reading all the negative reviews here.
    I agree that it is too expensive and I hesitated to buy it but I am glad I did. I did because they weren’t many options out there.

    1. I love that it is magnetic
    2. I think it looks elegant. It is very thin and material looks strong to me
    3. I love that I don’t need to charge it like other keyboards
    4. I love that I can fold it all the way back and use just the screen
    5. The connection is the best. Fast and super reliable

    It would be perfect if it had a space to storage the pen somehow.

    I love it but again, it is expensive. All Apple products are expensive though!

    27 of 31 people found this useful

  • 2.0 out of 5 stars


    • Written by rolf N from atlantic highlands

    1. front + back protection
    2. magnetic
    3. spill-proof keyboard
    4. stand
    5. familiar macOS keyboard shortcuts ; ) i.e. command-tab
    6. Smart Connector: No plugs. No pairing. No charging.

    1. only 1 COLOR available
    2. “Smart” keyboard not so smart:

    a. NOT BACKLIT, so you cannot type in bed without disturbing - what’s the point of mobile device?

    b. inflexible: you cannot even switch to lit onscreen keyboard without detaching slip-proof Folio?!
    3. Exposed keyboard problem:

    a. even if quite flat, might scratch iPad screen, esp, when keyboard gets older

    b. if you use Folio for slip-proof & stand, leaning on keyboard causes accidental typing…
    4. $200 too much for so many flaws incl. not backlight & no color choice!
    5. Apple not flummoxing competition this time?! Folio not as good as Microsoft Surface Pro Alacantra keyboards?!

    29 of 30 people found this useful

  • 2.0 out of 5 stars

    Word of warning for artists

    • Written by Michael A from Vineyard

    For 1st and 2nd gen iPad Pro users you’ll find this Smart Keyboard feels no different than the original. You’ll find typing and the feel of the keys to be the exact same impressive experience. If your iPad is meant to serve as a finger and typing device then this keyboard will suffice and you’ll most definitely be pleased with the look and feel. For heavy Apply Pencil users this keyboard has one major fatal flaw, the keys are exposed. Let’s say you wish to flip the keyboard cover on it’s backside so you can lay down the iPad for drawing, painting, or design, you’ll also be inadvertently pressing on the keyboard keys since they’re exposed on the backside. Moving or sliding the iPad on a table, airplane tray table, lap, etc. with the cover flipped over will also bring friction to the keys thus the edges of the keys are bound to become worn out over time. The obvious option is to completely remove the cover but that’s the entire point of the cover, I’d like to protect my $1000+ piece of hardware. It’s terribly disappointing that such an amazing piece of hardware could have such a short sighted design to accompany it. Artists and designers will be disappointed and rightfully so.

    36 of 36 people found this useful

  • 1.0 out of 5 stars

    Disappointing for £199

    • Written by Ekta M from London

    For such an expensive keyboard would have expecting better casing (are you meant to buy a hard case as well?) and somewhere for the pencil? Doesn’t really work for an all in one case/keyboard

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Basic keyboard at a ridiculous price

    • Written by Todd D from Preston

    Apple are again pushing their loyal customers to the limit.
    They really are selling a basic keyboard/case for £199 !
    It’s not backlit at all, has no shortcut keys like the Logitech one did for the 1st & 2nd gen iPad pro’s.
    The Ipad pro itself is ridiculously supplied with a 1m cable, which is absolutely inadequate.
    This keyboard is so overpriced & so not worth it........
    Save your money until a third party company brings out a keyboard that does the job much better & for nearer half the price.
    Shame on you Apple you are pushing us all away.

    28 of 29 people found this useful

  • 5.0 out of 5 stars

    Very surprised.

    • Written by Danielle F from Chula Vista

    Very slim and very sturdy. I love that it doesn’t need any charging or Bluetooth connecting. The fact that it doesn’t have a backlit keyboard doesnt bother me much since i dont need to look while i type most of the time. The magnets that hold the iPad upright are very strong and dependable. Ive had other iPad cases where my iPad would just tip over with the slightest touch. Very comfortable to type on. I personally love the design.

    27 of 33 people found this useful