• 1.0 out of 5 stars

    Terrible waste of money

    • Written by Jessica G from Longmont

    I love my iPad Pro, it's the best, and the pen is great too, I don't even have the newest one. But the keyboard, it's quite possibly the worst keyboard I've ever encountered. The thing does not work consistently at all. I thought maybe it was something I was doing like it was dirty or maybe there was a bug or who knows, but after weeks of struggling with the intermittent connections it has finally given up. It isn't old, it isn't abused. It's just worthless.

    45 of 59 people found this useful

  • 1.0 out of 5 stars


    • Written by Katherine P from ORLANDO

    This is a piece of junk and ridiculously overpriced. For $200 it’s not backlit and it feels like cheap plastic. Some of the keys didn’t work on mine. Completely defeats the idea of using an iPad as a laptop. Very limited functionality. For an IPad that already cost about $1500, the unavailability of a decent keyboard is a disgrace.

    48 of 65 people found this useful

  • 1.0 out of 5 stars


    • Written by Vincent M from Montreal

    The case isn't even good to begin with, let alone costing $300! The case is extremely uncomfortable to be used handheld with the keys rubbing against your fingers. More importantly, there are no function keys on the keyboard this was a huge deal breaker for me because without it, it almost defeats the purpose of having a keyboard in the first place. The case isn't that bad, I would overlook all these flaws if it was reasonably priced, but it's far from it.

    6 of 7 people found this useful

  • 4.0 out of 5 stars

    Nice typing Experience, Feels good to hold.

    • Written by Nicole S from Horsham

    I had a 9.7” iPad Pro prior to purchasing the iPad Pro 12.9. I always used the Logitech create portfolio case before and I loved the typing experience with the function keys and back lighting. Although the Apple Smart Keyboard does not have the backlit keys, function keys, or even the traditional plastic feel, I LOVE typing on this keyboard. It took a few days to get used to but I love the way that it feels when I am typing, and it gives the iPad an all around put together feel. It is slim and light weight but it does not feel cheap....like some of these reviews are saying. It is a sturdy product and I can see myself using this for a long time. I love it. I can’t give it a 5 star review because it is missing the function and backlit keys, which I think is essential to have, but it still deserves 4/5.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Quality Down The Drain

    • Written by Don V from Sonoma

    I recently upgraded to the 3rd Gen iPad 12.9". What I used for it was the Logitech folio keyboard combination. The keyboard was very well made! This Apple version for the new iPad Pro is a big joke! The keys are not as responsive and the quality of the build is pretty questionable. Then priced at almost $200??? Who are you guys kidding?

    I hope that Logitech comes out with their own version for new iPad. Otherwise, I'm looking into the new Brydge that's coming out soon!

    34 of 44 people found this useful

  • 5.0 out of 5 stars

    Great addition to the iPad.

    • Written by FERNANDO C from Tomball

    The keyboard is quite responsive. I am able to type around 40 words per minute easy. For those who are saying that this keyboard is laggy, that must be because the folio is put on wrong and or user error because I’ve yet to experience any issues.
    Yes, it does not protect the iPad’s edges, but is a 6 year old handling this iPad or a mature adult that does KNOWS how to take care of it’s expensive electronics?? I do know that accidents occur, but if its only going from the book bag to the desk, i doubt very much that you’re going to drop it.
    No, it does not light up, but if you know how to type appropriately and know where the keys are at on a QWERTY keyboard, i doubt very much that you will need a light up keyboard. While it could help, i can see why apple didn’t integrate it because it would drain the battery slightly faster and then people would complain how the keyboard is draining the iPad battery.
    It does come off a bit easier compared to the other non keyboard folio because when you open it, it’s back portion is not fully attached. So i can see how this could cause it to detach easier, but its not a deal breaker.
    Now, the price is a bit high. I think with the plastic quality of they keyboard and the rubber portion of the exterior does not warrant a $180 price, maybe 140 but no matter how much complaining we all do about its stupid price...there isn’t any way around it and i doubt very much that apple will change its price because we are all complaining about it.
    In conclusion, if you do a decent amount of typing in notes, notability, text messaging and or emails; this is a great addition. If the price is too high for you, go look else where because im almost certain that you will come back to this keyboard sooooooner or later.

    20 of 34 people found this useful

  • 1.0 out of 5 stars


    • Written by Justin S from diss

    Offers no protection for the iPad. Uncomfortable to hold. I bought a cheap alternative whilst waiting for this to arrive for under £20 and it’s more protective and has a space to safely store, and charge pen. This relies solidly on magnet, which won’t work in the modern world. I truly think this is the worst design apple have ever produced. Shocked actually. Do not waste your money. Buy a wireless keyboard and a more protective cover.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Why is this so expensive?

    • Written by William D from MANSFIELD

    This product is worth $50 at max. Don't get douped. It's build quality is sub par at best.

    36 of 49 people found this useful

  • 4.0 out of 5 stars

    Great Keyboard, just way too expensive

    • Written by David G from Blairsville

    The Smart Keyboard Folio makes my work for school and other stuff easier. The keys feel nice and very responsive, Though after very long periods of use will leave a bit of a strain, and not having a full size keyboard will feel weird at first, but you’ll get used to it as you use it more and more. It misses the volume and brightness keys and a Siri key and its way too over priced. I say you should definitely buy this keyboard, if you don’t have the money buy a cheaper alternative.

    13 of 18 people found this useful

  • 1.0 out of 5 stars

    Unreliable keyboard probably unnecessary

    • Written by Greg G from Buckhurst Hill

    Apple's non-folio "smart" keyboards fail after quite a short life - 6 months to 2 years judging by reports and my own experience. There is no good reason to expect the "folio" version to perform any better so buy at your own risk.

    It's also worth trying your iPad Pro without; I find the on-screen keyboard to be so much better than the one on smaller tablets that I haven't really missed the physical keyboard since it failed.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Where’s the design smarts

    • Written by Simon C from Arana Hills

    It’s pretty simple what is wrong with this keyboard ... the entire design. It’s heavy without offering protection. In fact the whole edge is exposed. It’s too easy to open it backwards when in a hurry, dropping the iPad, caseless, to the floor. Normal use can cause the folio to shift just enough to disconnect from the iPad and render the keyboard impotent. The only positives are this one is a little more stable than previous versions. I would give up that stability and more to be able to use the keyboard from the previous model. Clearly Apple had the marketing team not the design team work on this latest iteration and this experience has me reconsidering iPad as my preferred mobile productivity device. As a designer myself, I’m really disappointed by the obvious lack of forethought and vision that even most ID school graduates would conversely possess.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Huge step backwards

    • Written by Thomas G from Bloomington

    I just upgraded from a first gen 12.3 to the 3rd gen. I had the Apple keyboard case for it. Yeah, the whole thing was bulky, but it was very practical and worked well. Even the price wasn't too much of a stretch for the quality.

    But this new one is overpriced junk. There are a lot of reasons listed in these reviews that I won't go over again, but much of what is mentioned, I agree with.

    My major complaints are that the material feels cheap, compared to the old one. The edges are sharp, like the just left any extra plastic that squeezed out from the mold on the case, without removing and smoothing it down. The edges of the iPad are not protected at all. If you drop this on a corner, that's pretty much the end of your iPad, because the iPad itself is structurally weaker than the first gen. Lastly, whoever designed the keyboard needs to be retrained. The first gen smartly folded away to protect it when it was not needed. This one stays exposed and can get gummed up pretty easily, transferring whatever it's sitting in directly on to the screen when closed up.

    Returned mine. For $200, a keyboard cover and case should be nearly perfect. This is far from it.

    I know Apple likes an attractive design, I do as well. But why they keep making beautiful products that can't do the job is beyond me.

    45 of 55 people found this useful

  • 2.0 out of 5 stars

    Impressive product - Poor value for money

    • Written by Matthew P from Bewdley

    This is a much better product than reviews on here would suggest. It does NOT look cheap as someone has claimed, in fact quite the opposite, it looks reassuring expensive. It all fits perfectly of course, feels great and offers good protection for your iPad. The keyboard is a pleasure to use and the two different angle options are perfect for working on your lap or at a desk or table.

    Is it overpriced? Absolutely and resoundingly so! I suspect that is why the reviews are so poor because you take it out of the box and think to yourself, oh it really is just a keyboard offering some protection for my iPad. You realise immediately that the £199 price tag is absolutely extortionate and you get a sinking feeling inside you that this company will never reward customer loyalty with reasonably priced accessories. The greed on display here is utterly sickening and is reflective of all that is wrong with the world.

    So to sum up, is this a good product? Absolutely. Value for money? No way on this earth are you getting good value, you’ll just be lining the pockets of people who already have more than they know what to do with. If you can stomach that then go buy the product and you’ll probably love it. Personally, I resent them a little more every time they make me feel this way. I’m disappointed with myself for taking the bait even though I knew it was attached to a barbed hook. 2 stars from me in the futile hope that apple will one day repent and start to reward customer loyalty with a morally acceptable pricing strategy for accessories. Just to be clear, I will not be holding my breath.

    29 of 35 people found this useful

  • 1.0 out of 5 stars


    • Written by Joseph M from Bury St Edmunds

    I have had several iPads and the last 2 iPad Pros, for which have used the Apple Smart Keyboard. In the previous version, it didn’t cover the back of the iPad, which the newest one does. I used this extensively and it worked really rather well, was actually a very nice product. That isn’t what I am finding with this keyboard/case! I find that it has a cheap feel in comparison to the prior keyboard/cover. What is most concerning is that the design makes it hard to remove the iPad from the magnetic attachment above the keyboard. When it comes up, ( as you actually grab the iPad in an area closest to the attachment where the case doesn’t cover) it has needed such force that when it gives way the iPad can fall out of the case. I have needed to replace the iPad already as it fell and the screen broke�� I was recently chatting with someone on FaceTime showing them some work done in my house when once again trying to adjust whilst moving it came completely out of the case and fell down the stairs! Fortunately this time the iPad screen didn’t break! I am very unhappy with this design and product overall...looking for a replacement!!

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    Needs improvement

    • Written by Shauna M from Edmonton

    I agree with other posters that this keyboard is not worth the money. First and foremost this keyboard should be backlit. That really is my biggest issue with it. This is my first ipad keyboard so I can’t compare it to other models. Another feature I think would be useful would be to have a ‘key’ where you could switch between the keyboard and the ipad keyboard without having to disconnect the keyboard from your ipad,

    I’ve only had the keyboard a couple of months so I can’t comment on durability but so far have had no issues. I will be keeping an eye out for other keyboards that are compatible that are backlit. Save your money unless you only plan on using this keyboard during the day or in a lighted area.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    NOT recommended

    • Written by Yi R from san jose

    The keyboard works on longer then 2 years. Me and 3 of my friends got iPad Pro and the keyboards at the same time, now all the keyboard are out of work. Switch to Logitech.
    Do not worth to get it!! DON’T!!!

    51 of 70 people found this useful

  • 1.0 out of 5 stars


    • Written by Karl M from Grayslake

    Works fine but only attaches magnetically, should have read the fine print. Also, the molded edges are sharp enough to slice you fingers or hand if you run along the edge quickly when folded back completely. Very poor molding/finishing, expect better from Apple especially at $199.

    45 of 56 people found this useful

  • 5.0 out of 5 stars

    Perfect cover and keyboard

    • Written by Mark S from Dartford

    It does exactly what it says. Premium feel. Great keyboard.

    Stands up well and stays in place.

    Totally happy with mine.

    Ignore the haters.

    12 of 22 people found this useful

  • 5.0 out of 5 stars

    Really great, light functional keyboard

    • Written by Jeffery B from Provo

    The Smart Keyboard is a great product. It is extremely light and very functional. No, it isnt backlit and doesn’t have an extra row of keys for extra functionality but I think the goal here was to provide a very lightweight keyboard that effortlessly pairs and charges with the iPad Pro. There are shortcuts for accessing the home screen (granted it would be nice if there were some shortcuts to increase/decrease volume or brightness). I think it is a big improvement over the first generation Smart Keyboard (connection is much more tight and there is protection for the back of the iPad).

    Prior to purchasing this keyboard I was using a generic case that I got from Amazon and a Magic keyboard that I connected via Bluetooth. I must say that I love the magic keyboard (which does have the extra functionality keys). It was, however, a heavier and clunkier option.

    I’m sure that in the not so distant future, Logitech will come out with a nice backlit keyboard with the extra keys. It will also be heavier. One simply needs to choose what is more important to them. Not possible to make a keyboard lighter than the Smart Keyboard with these extra features. I am very happy with my Smart Keyboard!

    30 of 37 people found this useful

  • 1.0 out of 5 stars

    I wouldn’t recommend this

    • Written by Umahlih E from Brooklyn

    I bought this keyboard to go with my new iPad. I was excited to get it. After putting my iPad on it I realized that the keys aren’t backlit nor is there a button to control the volume or brightness of the iPad. My old iPad Pro keyboard had all these features. Not to mention that the pencil sticks out once you close it. I thing that’s bad design. At 120 plus dollars for the new pen, it should be apart of the case as in the previous model. I’m not happy with this at all. I’ve looked into other keyboards but to no avail.

    52 of 66 people found this useful