• 2.0 out of 5 stars

    Not impressed for the price

    • Written by michael T from Arnold

    Compared to my AirPods, I love the way that they feel around your ears. And that’s about where the positive review ends. The charging case is very big and bulky to keep in your pocket all day, and it seems like it’s one of the two ears never charge. Also the connection is spotty at best. If they were in there return period they’d be going back.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Connectivity and charging problems

    • Written by Lara H from Canberra

    I was so excited for these, and when they work they are great.
    Problem is, they regularly (approx every 3rd use) disconnect mid use and I have to reset them. The right bud also doesn’t connect to its charger most of the time, and instead drains to zero.

  • 2.0 out of 5 stars

    Love the Earphones, Hate the charging case

    • Written by Katie D from HONEA PATH

    I bought a pair of the Powerbeats Pro.

    First impressions: good fit on my ear, sounds really nice, adjustable volume rockers on each earphone, buttons on each earphone, can wear one or both earphones, rechargeable case, lighting connector

    Impressions 3 days later: still all good pluses of my first impressions EXCEPT when putting the earphones back into the case if they aren’t put back on the magnetic charging prods just right they will still be pulling power (mine died within a day of charging them and not even using them)

    All in all the concept is good they are much like the airpods BUT because of the charging issue I’m returning them.

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Not enough volume

    • Written by Samuel G from Centenary Heights

    I have been very disappointed in the volume produced by these $349 (AUD) headphones. I have to set the volume up to 75% or more to hear the music as clearly as on my EarPods at 40%. The Powerbeats Pro also produce little-to-no bass. I was using a pair of JBL T450BT ($49 over ear headphones) before these, and they produced for better volume and more useful bass.

    The only thing going for the Powerbeats Pro so far are the comfort and stability; they will not fall out and you can easily forget you are wearing them.

    I took my Powerbeats Pro to an Apple store to see if the poor volume was just a fault. The man who served me tested them and said that they did sound slightly quieter than the pair they used in the store and suggested that I try them out for a little bit longer to let them “loosen up” (apparently Beats headphones take a while to loosen up before they produce their best sound). I took them back home and continued to use them every day for another two weeks, but the problem persisted. I took them back to the Apple store and they said that they would have to send them off for repairs - apparently Apple cannot just replace Beats products in store. The Powerbeats were sent off to Sydney. A week later I received in one day; first, an email saying that the Powerbeats had arrived at the Apple repairer and were being assessed; second, an email saying that they had been assessed and that they “had not been able to duplicate the issue”; and third, an email saying that they had shipped the Powerbeats back to the Apple store.

    If I had known that, despite all the hype, these earphones produced very quiet, mediocre sound, I would have gone with the AirPods, saved $100, and foregone the ability to exercise while wearing them. Even my EarPods produce better sound than these.

    I hope that this can be rectified with a software update.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Low volume and poor sound quality

    • Written by Rick P from Brentwood

    I really wanted to like these but I'm returning to Amazon tomorrow. The volume is very low compared to my Jabra 65t that I was going to replace. The sound quality is also very lacking. I'm by no means a stereophile but these sound very tinny.

    3 of 6 people found this useful

  • 2.0 out of 5 stars

    Great fit and sound but has battery issues.

    • Written by Cliff G from LONDON

    Great fit even with wearing glasses with them at the gym. Sound quality as you’d expect from Beats (not too bass heavy this time) and no lag issues when watching videos. The negative is it has a major battery issue. First pair drained average 30/35% over 7 hours out of the case and not connected to any devices. Returned and having same issue with the second pair - essentially they’re losing power when “off”. Very disappointed as should not be happening to £200+ pair of headphones. Almost misleading that it says you’ll get “up to 9 hours” playback Refund on the horizon unfortunately.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Great on every point except the volume... too low!

    • Written by Louis W from San Juan Capistrano

    Pros: Fit, comfort, battery life, charger, pairing across devices, phone call quality... all these things were exactly the improvements I was looking for from the powerbeats 3s and I wasn't disappointed at all.

    Con: MAX VOLUME IS TOOOOOOOOO LOW. The whole point in getting high end headphones, especially Beats by Dre, is so you hear the fullness of sound at great volume. These do not deliver on that requirement for me. If the goal was to prolong battery life, decreasing volume capability was the wrong area to focus on... for me anyway.

    This may be enough for me to return them to the Apple store. Sound quality and volume is everything.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Will Not Sleep

    • Written by Michael Z from Houston

    These headphones sound fine but mine will not go to sleep when they are out of my ears even if they are set down so there is no motion. I took them to the Genius Bar (which was running 25 minutes late for appointments) and they sent them away for service without the charging case (their decision). They were returned without service because Apple could not duplicate the problem without the case. I had always thought that Apple provided good service. No longer. Stick with AirPods. The case for these is too large to lug around, and they won't work both morning and evening even for just an hour without being placed in the case in between.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Phone volume max is lower than music volume max making it hard to hear call

    • Written by Mark D from Burien

    This is an issue and was confirmed at the Apple Store. The phone volume does not max out in volume as the music does. Because of this, if you have a caller with a lower voice/sound, you are not able to turn it up making it hard to hear the caller. The music volume goes up higher than the phone volume. There needs to be a way to make the volume higher for the phone that is equal to the music volume.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Almost perfect except for one thing......

    • Written by Mark M from Greensboro

    I absolutely love these in every aspect except sound quality. Several other reviewers have voiced similar comments. They're very comfortable. Regular earbuds don't stay in for me and these are unshakeable. Phone calls are great (flat voice spectrum....). Good hearing and microphone quality. I love the simple, redundant tactile controls and the seamless pairing with iOS. Everything great, except....

    ….the music sound quality is just tinny -- terrible in fact. Had to stop listening after 15 minutes. Ok highs, but no base to speak of. Felt like a $10 pair of cheap earbuds. I tried all the ear pieces (not especially easy to change out either) and none of them made any difference in low-frequency performance or overall music reproduction quality.

    I'm afraid these are going back.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Deeply saddened

    • Written by Calvin S from Stockbridge

    I absolutely loved the powerbeats 3. The $250 price tag didnt bither me because i thought these would be worth it. I am very disappointed. The sound is good but very weak. Its nearly impossible to enjoy the music if the volume is 50% or lower. Compared to the powerbeats 3, the sound blocked out by the pros is significantly lower. I also find myself pushing these headphones back into my ears and readjusting them often because they just dont feel secure

    1 of 5 people found this useful

  • 2.0 out of 5 stars


    • Written by CJS X from Antioch



    4 of 18 people found this useful

  • 2.0 out of 5 stars

    Low Volume - Sound Just ok

    • Written by Rich M from Minneola

    I really wanted to like these, I am not blown away by the sound and the volume is too low. I purchased them to replace my earbuds and expected a jump in audio quality and volume. I had expected to use them while playing the drums, I can barely hear my drums which was good but the volume is way too low to hear the music. Even tough in quiet environments, I am constantly trying to turn them up. I would return them if I was in the return period, regret this purchase!

    2 of 5 people found this useful

  • 2.0 out of 5 stars

    AirPods and Powerbeats 3 have better base and sounds

    • Written by KEVIN Y from St Kilda East

    Powerbeats Pro are comfortable to wear but AirPods and Powerbeats 3 have better base and sounds for sure. Very disappointed!

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great, but so far, a fatal flaw

    • Written by John B from Delmar

    I'm a big Apple fan - iPad pro, mac pro, iPhone xs, apple watch 4, home pods x 2, etc...you get it. The Powerbeats pro sound very good, and seem comfortable and stay attached. BUT, constant drops. Sometimes drops require full reset at the case and the connection back to devices. Other times, just cuts out and I have to go to bluetooth settings to re-connect. I do not experience this with my old air pods. It''s Infuriating. Also, take one out of ear, it keeps playing even though out of ear. Thought they were supposed to work one at time, like my air pods? Battery died while not wearing because of this. Tried to return and exchange for new pair, but no one, including Apple store, has any in stock... I really hope that I just got a bad set.

    After spending this kind of money, I expect them to work, and not to have to wait to get a replacement if they don't. Apple store said I could leave them at the store to be "repaired." No interest, again, in dropping that kind of money and then going with nothing - flaws and all.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Poor Noise Isolation

    • Written by Jamie N from San Francisco

    I really wanted to love these headphones, They're comfortable, fit securely and totally stylish.

    Unfortunately, while they sound great, they don't sit inside the ear canal properly and fail to seal out any outside noise. If you're sitting in a quiet office, or in a library, that's great, but if you're walking down a city street, the only way to actually hear anything is to blast the volume really high and trashing your hearing. Even then, it's really easily overwhelmed by passing traffic or an open shop door with music inside. Don't even think of trying to hear anything if you're on public transit. None of the provided ear-tips make any different and I even got some aftermarket squishy foam one's too.

    To be fair, when you are in a place where you can hear them, they sound fantastic. They sit over your ears securely and won't fall off no matter what you do, and again, are pretty darn stylish. I only wish that Apple would have invested more time on the in-ear fitting and would add in some of the active noise cancelling they have in their over the ear cans. I'd happily pay a bit more and give up a bit of battery life for those features.

    2 of 5 people found this useful

  • 2.0 out of 5 stars

    Wouldn't Recommend - See Reasons

    • Written by Tony P from Hulbert

    Powerbeats Pro - Neg Review: 1. if you work out in a Gym (receiving a call, caller hears everything in the gym). 2. Planning on using them for working and stuff like that (caller will hear everything. 3. Case is very large. 4. $249. not worth the cost. Positive Review: 1. The headphones sound awesome 2. Fit comfortable on the ear and you wouldn't need to worry about them falling out. 3. Auto connects to all your apple devices. If your wanting something for the gym, work or just in a busy area and you don't want the caller to hear everything I would recommend buying something else. Called Customer Service and that wasn't much help, they just wanted to return them and give me my money back which was good but also bad at the same time!

    2 of 11 people found this useful

  • 2.0 out of 5 stars

    Worst Case Design and material ever

    • Written by Ramandeep S from 95051

    Earphones are not bad in quality,
    my concerns are with Case.

    1: Case is huge
    2: Case is super slippery

    I was wearing a jacket and I kept Charging case in the pocket I started using my earphones and I realized case just got slipped out of my jacket.

    and just a case costs $100 EXCLUDING tax...

    I don't know when Apple will start building non-slippery products maybe its a good opportunity for the Apple design team.


    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Ugh! So close but you can't turn them off!

    • Written by John H from Bronxville

    Good sound, good comfort, great security, great look, BUT... you can't turn them off without the case! Despite each headphone having a physical switch on it! So that means that you have to carry the case in order to stop the headphones from 1) draining battery all day and 2) trying to be your active BT device therefore breaking Siri etc (unless you disconnect in BT settings).

    I don't carry a bag to work and since the case is too big for a pocket, I can't bring the case, and since I can't turn them off without a case... problem. So hoping for a software fix to this big design flaw on otherwise fantastic headphones.

    0 of 1 people found this useful

  • 2.0 out of 5 stars


    • Written by robert M from chicago

    Was really anticipating the Powerbeats Pro. I read great reviews on the earphones. I am currently coming from Bose headsets and I was really disappointed in the sound quality of the Beats. The sound was clear but very tinny. I tried very hard to adjust the settings on the iphone but it didnt change much. I feel like Bose has a very deep, rich sound and I was expecting that from Beats. They do not compare to Bose headsets and they are almost 3x the price. For as much as these cost, I was expecting an exceptional sound quality. Returning them.

    3 of 4 people found this useful