AppleCare Help Desk Support Annual Contract100 results found

Contact Apple for support and service

Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert. Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.    

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Apple Support phone number

Need the phone number for Applecare technical support or customer service?  Find the worldwide list of Apple Support phone numbers, including United States, Canada, Asia Pacific, Europe, Latin America, the Caribbean, Africa, Middle East and India.   Before you call, have your serial number ready.

AppleCare Help Desk Support: How to find the registration number

Note: For other types of AppleCare agreements, go to How to find your AppleCare registration number. To register a recently purchased AppleCare Help Desk Support Agreement, you will need your registration number. To find this number, check inside your AppleCare Help Desk Support box for a booklet called "Getting Started." In the bottom right corner is your registration number: Note: If you do not have the retail box or cannot find the booklet inside, contact AppleCare Agreement Support with your original receipt (or purchase order) and the serial number of the product covered by the agreement.

Q: My son has just signed up to a £9.99 a month contract deal on my phone for music, can I cancel it?? Please help!!!

Please help

Q: we recently purchased a uses iphone. its not locked, under contract, or blacklisted. it doesnt have a sims cardamd it with at&t. what do we need to do? please help

Q: Can you track annual running data from Apple Watch?

Okay - I just figured out a way to get annual data.  If you go to the Activity App and then go to Workouts, you can see 2016 data.  There is not an annual total, but there are monthly totals so you just have to add 12 numbers.  Easy enough. 

Annual iCloud storage plans

We introduced monthly storage plans and pricing on September 16, 2015. With these monthly plans, you might be able to increase your storage or reduce the cost of your plan. After you select a monthly iCloud storage plan, your existing annual plan is canceled and you're charged the prorated cost (the cost of the higher-tier plan minus the prorated cost of the previous plan). Your plan upgrades immediately, and the new monthly payment date updates to reflect the date of your new plan. Your storage plan is billed every month, unless you cancel by downgrading your storage plan. If you don't switch to a monthly plan, your  annual plan continues to renew on your original purchase date. Find out which iCloud storage plan you currently have.

AppleCare Products: Extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+

Learn about your Apple product’s warranty and extended coverage. AppleCare offers a range of service and support products for your Apple hardware, operating system, and built-in applications.

Q: My grandson gave me his Iphone 4.  He forgot the passcode so it is locked up.  Any way to wipe the phone so I can use it as a storage device and then as my phone when my current contract expires?  Thank you.

My grandson gave me his Iphone 4.  He forgot the passcode so it is locked up.  Any way to wipe the phone so I can use it as a storage device and then as my phone when my current contract expires?  Thank you.

Q: i have got a i phone still on contract and my ear phones are broke can i get an other pair free

I have4 got an iPhone still on contract and my headphones have broken already, would it be possible to get a new pair free?

Q: i have an i5s that is locked by a smaller Alaskan network carrier.  My contract is paid off with them no longer use their service.  How can I obtain an unlock code for my phone legally

i have an i5s that is locked by a smaller Alaskan network carrier.  My contract is paid off with them and no longer use their service.  How can I obtain an unlock code for my phone legally so I can use it with another network carrier? I have tried obtaining an unlock code through a few "cell unlocking" services but they all seem to find themselves lost and unable to acquire a code. Am I completely out of luck and should accept the fact that it is unobtainable?

Q: My iPhone7 was stolen, can my AppleCare help he get a replacement iPhone7?

MY iPhone 7 was stolen, can AppleCare assist me in getting a replacement iPhone7? I was told it was covered for loss and theft when I purchased AppleCare .

Q: Cancel my yearly subscription

How do I cancel my yearly subscription?

Q: Refund of a yearly app subscription

1. Follow the steps in this support document to make sure its cancelled: View, change, or cancel your subscriptions - Apple Support 2. log in to http://reportaproblem.apple.com  and report an issue with the charge. You can request a refund there as well, but know that Apple is under no obligation to grant one as all sales are considered final as per the terms of service of the iTunes store.

Q: i want to upgrade to 5gb @.99/mo but i want to pay annual what do I do next?

Ok so I am trying to upgrade to 5gb @ .99/mo on annual payment. So now where do I go can't update there just stops no place to go to pay ???????

Q: if you buy a sim free phone do you have to pay the annual upgrade

I want a buy an iPhone 6s 4.7-inch display it says that it starts from $649, $32.45/mo. with annual upgrade but i need a sim free phone which means its unlocked so i wont be tied down so do i still need to pay the annual upgrade?

How to find the Agreement Registration Number for your AppleCare Protection Plan

Registering your AppleCare Protection Plan helps Apple Support quickly access your records to see what's covered. If you buy your Apple device and AppleCare Protection Plan at the same time, we automatically register your AppleCare Protection Plan for you. If you bought your AppleCare Protection Plan individually in a store, you need to register it online. Follow the steps below to get started. If your AppleCare Protection Plan is already registered, you can find it online under your AppleCare agreements.

Transfer your AppleCare plan

The AppleCare agreement number from the Proof of Coverage certificate The serial number of the device your AppleCare plan currently covers The new device’s serial number Your original sales receipt for your AppleCare plan and both devices If you're transferring your AppleCare plan to another person, we’ll also need to know if you bought the device from Apple or a reseller and the new owner’s name and address.

iCloud: Acknowledgements

Acknowledgements Portions of this Apple Software may utilize the following copyrighted material, the use of which is hereby acknowledged. Ben Alpert ( jquery-splendid-textchange ) Copyright © 2013 Ben Alpert Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT , TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Petka Antonov ( Bluebird ) Copyright © 2013-2015 Petka Antonov Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT , TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Dmitry Baranovskiy ( Raphaël ) Copyright © 2010 Dmitry Baranovskiy (http://raphaeljs.com) Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT , TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Mihai Bazon ( UglifyJS2 ) Copyright © 2012-2013 Mihai Bazon Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT , STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Joshua Bell ( text-encoding ) Copyright © 2014 Joshua Bell. All rights reserved. Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0. Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. [Apple note: please see elsewhere in this document for a copy of the Apache 2 License.] Bitstream Inc. and Tavmjong Bah ( DejaVu Fonts ) Fonts are © Bitstream (see below). DejaVu changes are in public domain. Explanation of copyright is on Gnome page on Bitstream Vera fonts. Glyphs imported from Arev fonts are © Tavmjung Bah (see below). Bitstream Vera Fonts Copyright: Copyright © 2003 by Bitstream, Inc. All Rights Reserved. Bitstream Vera is a trademark of Bitstream, Inc. Permission is hereby granted, free of charge, to any person obtaining a copy of the fonts accompanying this license (“Fonts”) and associated documentation files (the “Font Software”), to reproduce and distribute the Font Software, including without limitation the rights to use, copy, merge, publish, distribute, and/or sell copies of the Font Software, and to permit persons to whom the Font Software is furnished to do so, subject to the following conditions: The above copyright and trademark notices and this permission notice shall be included in all copies of one or more of the Font Software typefaces. The Font Software may be modified, altered, or added to, and in particular the designs of glyphs or characters in the Fonts may be modified and additional glyphs or characters may be added to the Fonts, only if the fonts are renamed to names not containing either the words “Bitstream” or the word “Vera”. This License becomes null and void to the extent applicable to Fonts or Font Software that has been modified and is distributed under the “Bitstream Vera” names. The Font Software may be sold as part of a larger software package but no copy of one or more of the Font Software typefaces may be sold by itself. THE FONT SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL BITSTREAM OR THE GNOME FOUNDATION BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION OF CONTRACT , TORT OR OTHERWISE, ARISING FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM OTHER DEALINGS IN THE FONT SOFTWARE. Except as contained in this notice, the names of Gnome, the Gnome Foundation, and Bitstream Inc., shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Font Software without prior written authorization from the Gnome Foundation or Bitstream Inc., respectively. For further information, contact: fonts at gnome dot org. Arev Fonts Copyright: Copyright © 2006 by Tavmjong Bah. All Rights Reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of the fonts accompanying this license (“Fonts”) and associated documentation files (the “Font Software”), to reproduce and distribute the modifications to the Bitstream Vera Font Software, including without limitation the rights to use, copy, merge, publish, distribute, and/or sell copies of the Font Software, and to permit persons to whom the Font Software is furnished to do so, subject to the following conditions: The above copyright and trademark notices and this permission notice shall be included in all copies of one or more of the Font Software typefaces. The Font Software may be modified, altered, or added to, and in particular the designs of glyphs or characters in the Fonts may be modified and additional glyphs or characters may be added to the Fonts, only if the fonts are renamed to names not containing either the words “Tavmjong Bah” or the word “Arev”. This License becomes null and void to the extent applicable to Fonts or Font Software that has been modified and is distributed under the “Tavmjong Bah Arev” names. The Font Software may be sold as part of a larger software package but no copy of one or more of the Font Software typefaces may be sold by itself. THE FONT SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL TAVMJONG BAH BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION OF CONTRACT , TORT OR OTHERWISE, ARISING FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM OTHER DEALINGS IN THE FONT

If you don't see your AppleCare plan under your agreements

If you buy an AppleCare Protection Plan individually in a store, you need to register it in order to see it online. If you buy your Apple device and AppleCare Protection Plan at the same time, we automatically register it for you. We also automatically register AppleCare + plans, so you don't need to. When your AppleCare Protection Plan is registered, Apple will have your device, coverage information, and contact information on file. So when you contact Apple for service or support , we can access your information and address your issue.

Q: Is www.apple.com/support/iTunes/ww/.  a valid site to help with candy crush? I keep getting this message "your purchase could not be completed for assistance contact iTunes support at www.apple.com/support/iTunes/ww/.  But I can't find the site, solution

I keep getting this message Your purchase could  not be completed For assistance , contact iTunes Support at www.apple.con/ support /itunes/ww/. OK But I don't see help in the App Store, iTunes Store, purchases and I can't find that site What can I do?

About SMS phone number verification for AppleCare in Canada and the U.S.

In some cases, Apple might ask to send an SMS verification code to your phone number on file. The Apple employee helping you with your case will send a unique code to your phone. When you get it, please read it back to the employee. This message will be free. You'll receive one message per request. SMS Verification isn't available or needed for most support cases. An Apple employee will offer it to you when it's appropriate.

Can I buy an AppleCare plan for my device?

Before you can buy the AppleCare Protection Plan or AppleCare +, you need to make sure that your device is eligible. Enter the serial number for your device to find out what additional coverage you can buy. Select the type of coverage that you want listed below, then follow the steps to purchase a plan.

How to request a refund for an AppleCare plan

There are a few important things to keep in mind when you cancel and return an AppleCare coverage plan. If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided. If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare coverage, minus the value of any service already provided. You can find the cancellation fee in the AppleCare product Terms and Conditions for your AppleCare Protection Plan or AppleCare +.  The refund guidelines may vary in your region. Learn more about the Terms and Conditions specific to your product and country or region.

Register your AppleCare plan

First, sign in with your Apple ID and password. If you see your plan, that means it’s registered. When you buy an AppleCare Protection Plan or AppleCare + from Apple or certain resellers at the same time that you buy your device, we automatically register it for you. If you don't see one of your  AppleCare  plans, you need to register it. Click "Register a new product." When you register your AppleCare Protection Plan, Apple will have your device, coverage information, and personal contact information on file. So when you contact Apple for service or support , we can access your information and address your issue. If you don't know some of your Agreement Information, like your registration number, learn how to find it. If you can't register your  AppleCare Protection Plan or you don't see it listed under your AppleCare Agreements, learn what to do.

Q: I tried to download the bible last night on my husbands phone through the app store. Now all that shows on his phone is itunes. won't ring, won't text, won't email. I'm hooked up on my desk top like the lady at Verizon said to do but still won't do

Tried downloading the bible onto my husbands IPhone 6 last like he asked me too and now it just shows iTunes with the connect cord pic. The phone won't ring, text or email. PLEASE HELP ME FIGURE THIS OUT

Q: Missing USB Superdrive icon how do I get it back on the desk top or in the Finder Menu

Missing USB Superdrive icon how do I get it back on the desk top or in the Finder Menu

View or print proof of coverage for your AppleCare plan

Go to the  AppleCare Agreement registration page and sign in with your Apple ID username and password.

About your support coverage and service options

Understanding the limitations of Apple's service coverage system ("System") can help avoid problems. The information contained in the System is designed to help customers determine if service for their products is covered under the terms of Apple's limited warranty or an Apple extended service contract , such as the AppleCare Protection Plan and AppleCare +. For customers whose products are covered by consumer protection laws or regulations in their country, region, or state of purchase, the service coverage described in the System may not reflect all rights and remedies conveyed by such consumer protection laws and regulations. This may include the right of customers in California and other jurisdictions to have the warranty period extended for the number of whole days that the product has been out of the customer's hands for warranty repairs. In order to calculate the number of days that the warranty period is extended, Apple may require customers to submit the original sales receipt of your product and repair service documentation. Please also note that the information in the System does not reflect any other additional programs that may extend Apple's coverage, like those described on the Exchange and Repair Extension Programs page. The service coverage information described in the System is based on the date of purchase information available to Apple. Depending on when or whether you registered your product, if you purchased it from an Apple authorized reseller or Apple Store, the estimated purchase date may be incorrect. If you believe that the information is inaccurate, please update the information by contacting Apple using the appropriate link on this page. Recently submitted information and repair service warranty coverage may not be reflected in the System records. Customers may not use the System for any purpose that is unlawful or prohibited, or to solicit the performance of any illegal activity or other activity that infringes the rights of Apple or others.

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