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Frequently Asked Questions

  • An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multi-year service contract. You can choose the network and tariff that are right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.
  • Yes. An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multi-year service contract. You can choose the one that’s right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.

  • Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

    Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

    With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

    If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

    To learn how to transfer data to your new iPhone, see support.apple.com/en-sg/HT201269.

  • iPhone models currently sold on apple.com work with compatible networks around the world, including 5G and 4G LTE networks. Check with your home network provider regarding international roaming charges, or purchase a compatible nano-SIM at your destination.

  • iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, iPhone 13 mini, iPhone 12 and iPhone 12 mini are 5G capable. For 5G access, you need to activate your iPhone with a network provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information. Learn more about network providers in your country here.

  • Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to an excess fee of S$42 for screen or back glass damage, or S$148 for other accidental damage. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.

    Learn more about AppleCare+

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock items and free standard delivery on all orders.

    Depending on your location, your order may be eligible for Apple Store Pickup. At checkout, simply choose to pick up your items at an Apple Store near you.

    Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges

Which iPhone is right for you?

6.7″ or 6.1″

All-screen OLED display¹ with ProMotion

Pro camera system



Telephoto, Wide, Ultra Wide

A15 Bionic chip

5-core GPU

Superfast 5G cellular³

Up to 28 hours video playback⁴

Face ID

6.1″ or 5.4″

All-screen OLED display¹

Advanced dual-camera system



Wide, Ultra Wide

A15 Bionic chip


4-core GPU

Superfast 5G cellular³

Up to 19 hours video playback⁴

Face ID

4.7”

LCD display

Single-camera system




Wide

A15 Bionic chip

4-core GPU

5G cellular³

Up to 15 hours video playback⁴

Touch ID

6.1″ or 5.4″

All-screen OLED display¹

Dual-camera system




Wide, Ultra Wide

A14 Bionic chip

Superfast 5G cellular³

Up to 17 hours video playback⁴

Face ID

Use AR to see them from every angle.

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