PROMISE Pegasus3 R6 24TB (6 by 4TB) RAID Storage

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  • Overview

    The latest generation of Pegasus RAID storage, PROMISE Pegasus3 delivers the power of Thunderbolt 3 technology to Mac users. Now you can get the blazing speeds essential for your high-resolution video and rich media projects, along with the safety and security of full-featured RAID protection.

    Dual Thunderbolt 3 ports give you 40 Gbps connectivity and the ability to connect up to six daisy-chained devices on a single Thunderbolt 3 port.

    Pegasus3 is ready to use out-of-the-box. It's available in 4-, 6-, and 8-drive versions and includes setup, management, and monitoring tools, as well as a three-year limited warranty and 24/7 online assistance for creative users.

    Highlights

    Fast Thunderbolt 3 hardware RAID storage for demanding Mac Users

    Up to 40 Gbps port speed - twice the speed of Thunderbolt 2 and four times the speed of USB 3.1

    Dual Thunderbolt 3 ports allow up to six daisy-chained devices

    Ideal for 4K and high-resolution video editing and creative workflows

    24TB of raw capacity (21TB pre-configured RAID 5, formatted with HFS+)

    Advanced RAID engine supports RAID 0, 1, 5, 6, 10

    Backward compatible with Thunderbolt 2 Macs using Apple Thunderbolt 3 to Thunderbolt 2 adapter*

    What’s in the Box

    PROMISE Pegasus3 R6 RAID Storage

    24TB capacity (Six 4TB drives)

    Active Thunderbolt 3 cable (1 m/3.28 ft.)

    Quick start card

    Tech Specs

    Other Features: Kensington Port, RAID support, Time Machine compatible, Upgradeable / Expandable

    Connections: Thunderbolt 3 (USB-C)

    Power Source: External power supply

    Height: 24.9 cm/9.8 in.

    Length: 18.54 cm/7.3 in.

    Width: 24.38 cm/9.6 in.

    Weight: 9.1 kg

    System Requirements

    Operating System: macOS v10.12 or later

    Manufacturer Information

    Part Number

    Mfr. Part Number: P3R6HD24US

    UPC or EAN No.: 704118113071

    Warranty

    Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

    Manufacturer Note

    *Sold separately; Apple part number MMEL2AM/A.

  • 3.0 Average
    3 out of 5 stars
    Number of stars Percentage Number of reviews
    • 2.0 out of 5 stars

      Two Problems When Connected to an iMac Pro

      I purchased this Pegasus3 system in December 2017 when I purchased my iMac Pro. I have two problems with the Pegasus3. When you install the latest Mac driver I purchased this Pegasus3 system in December 2017 when I purchased my iMac Pro. I have two problems with the Pegasus3. When you install the latest Mac driver on the Pegasus website, it installs a file named Pegasus2R2ICON.kext which causes immediate ejection of all USB hard drives attached to the iMac Pro. Remove the subject file and the drive ejection issue goes away while the Pegasus3 functions fine. With the Pegasus3 attached to the iMac Pro, I cannot boot into Windows 10 (installed using Bootcamp). The iMac Pro will simply hang at the Windows 10 logo screen with the spinning circle of white dots. Disconnect the Pegasus3 and Windows 10 boots up fine. Reatttach the Pegasus3 after windows 10 is running and it works fine. These are serious problems that I notified Promise Support about in January 2018 and I still have an open ticket with them. They have never resolved either problem. Beware of this Pegasus3 system if you plan to use it with an iMac Pro.

      • Written by Thomas N. W from Raleigh

      22 of 24 people found this useful

      Is this review useful?Two Problems When Connected to an iMac Pro

    • 2.0 out of 5 stars

      Promise Does Not Update Drivers/Kexts

      I own a Pegasus2 R4 and Pegasus3 R4, with the Pegasus2 having been purchased from Apple in 2014 when I upgraded my Mac Pro5,1 to the current gen Mac Pro6,1 for I own a Pegasus2 R4 and Pegasus3 R4, with the Pegasus2 having been purchased from Apple in 2014 when I upgraded my Mac Pro5,1 to the current gen Mac Pro6,1 for external storage. Since then, Promise's KEXT's and drivers have been problematic on numerous OS X/macOS releases. Many have reported their Thunderbolt arrays randomly eject (the array's are properly connected to the correct Thunderbolt port on the array to the Mac without any other devices or displays connected and the latest software/drivers installed). I never experienced this issue however my Mac Pro consistently crashes due to a kernel panic with the necessary KEXT installed. As a registered developer, I have worked with Apple and Promise on this matter for the past three years and yet the problem persists. Currently it's worse with macOS Mojave Developer Previews. Shutting down or restarting my Mac results in a kernel panic due to the KEXT (which is 32-bit, amazing for the price Promise charges). I've uninstalled everything but the necessary KEXT, clean installed macOS numerous times, spoken with Promise Tech Support, followed all recommended procedures, and yet the problem's persist. I check Promise's site on a regular basis hoping for updated firmware, KEXT's, drivers, etc and they rarely update the required drivers for their products. They are well aware of the problems yet do not seem interested in maintaining this particular product line. I would highly suggest researching other Thunderbolt array's as Promise seems disinterested in supporting their Pegasus line of products.

      • Written by CJ D from Pittsford

      13 of 13 people found this useful

      Is this review useful?Promise Does Not Update Drivers/Kexts

    • 1.0 out of 5 stars

      Disappointed

      1 Hd failure in first month. Temperature warnings poppng up constantly. Promise Technology response to this was "Maybe turn up your air conditioner" Will be tak 1 Hd failure in first month. Temperature warnings poppng up constantly. Promise Technology response to this was "Maybe turn up your air conditioner" Will be taking it back and buying a different brand.

      • Written by Christopher G from adelaide

      5 of 5 people found this useful

      Is this review useful?Disappointed

    • 4.0 out of 5 stars

      Working well so far

      I've got this RAID system back in August 2017. It's working all right, despite being in use almost constantly. I keep being worried because I did not buy a hard I've got this RAID system back in August 2017. It's working all right, despite being in use almost constantly. I keep being worried because I did not buy a hard drive in case one in the RAID fails. But so far all is well. I also have several R6s with thunderbolt 1, very old. Still running. A few hard drives have given up, but replacing them has been no issue (yep hot swap!). I wish Promise had a longer list of compatible hard drives though. Anyway, I'm getting another one of these. I'd try the LaCie, but those are a tad more expensive and there's no reviews to help me decide.

      • Written by Gabriel M from Waterloo

      Is this review useful?Working well so far

    • 5.0 out of 5 stars

      Amazing Functionality and Zero Problems

      read the other reviews, and I can only say, bought this unit (and am about to order a 2nd Unit) about a year ago, works perfectly, software updates are regular read the other reviews, and I can only say, bought this unit (and am about to order a 2nd Unit) about a year ago, works perfectly, software updates are regular as and when needed. Have become a Big Fan of Promise, as it does deliver indeed a promise. Own a total of 3 units now, adding another, all over the period of 3 years, and never ever had any issues. Cannot say the same for Western and La Cie, which was was the worst ever, had several units over the years, and the life span off various configurations never more then 1 1/2 to 2 years, overheating Drive failures etc. etc. so as far as I am. concerned, Promise has me as a loyal customer, today anyhow. not sure why others had some many problems, but for me at least simply happy, am a back-up and storage fanatic, due to issues for many years with other brands, but for once, I can only say, excellent equipment. and no I am not a paid reviewer, but am spending a bomb on quality equipment and simply expect it to perform.

      • Written by Peter A K from Singapore

      1 of 1 people found this useful

      Is this review useful?Amazing Functionality and Zero Problems

    • 2.0 out of 5 stars

      Promise Does Not Update Drivers/Kexts

      I own a Pegasus2 R4 and Pegasus3 R4, with the Pegasus2 having been purchased from Apple in 2014 when I upgraded my Mac Pro5,1 to the current gen Mac Pro6,1 for I own a Pegasus2 R4 and Pegasus3 R4, with the Pegasus2 having been purchased from Apple in 2014 when I upgraded my Mac Pro5,1 to the current gen Mac Pro6,1 for external storage. Since then, Promise's KEXT's and drivers have been problematic on numerous OS X/macOS releases. Many have reported their Thunderbolt arrays randomly eject (the array's are properly connected to the correct Thunderbolt port on the array to the Mac without any other devices or displays connected and the latest software/drivers installed). I never experienced this issue however my Mac Pro consistently crashes due to a kernel panic with the necessary KEXT installed. As a registered developer, I have worked with Apple and Promise on this matter for the past three years and yet the problem persists. Currently it's worse with macOS Mojave Developer Previews. Shutting down or restarting my Mac results in a kernel panic due to the KEXT (which is 32-bit, amazing for the price Promise charges). I've uninstalled everything but the necessary KEXT, clean installed macOS numerous times, spoken with Promise Tech Support, followed all recommended procedures, and yet the problem's persist. I check Promise's site on a regular basis hoping for updated firmware, KEXT's, drivers, etc and they rarely update the required drivers for their products. They are well aware of the problems yet do not seem interested in maintaining this particular product line. I would highly suggest researching other Thunderbolt array's as Promise seems disinterested in supporting their Pegasus line of products.

      • Written by CJ D from Pittsford

      13 of 13 people found this useful

      Is this review useful?Promise Does Not Update Drivers/Kexts