Do you have to charge it when you first get it?

I just receive this charger and it doesn’t seem to work

Belkin BOOST UP Special Edition Wireless Charging Pad

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2 Answers from the Community

  • It has a cord that plugs into a port. You don’t have to charge it as it can’t work without being plugged in.

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  • Answer

    The charging pad needs to be plugged in when attempting to charge a device, as it is not a battery. If the device is not working, you should exchange it for a new one.

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