• 1.0 out of 5 stars

    Stay Away

    • Written by Chris W from Maisons Laffitte

    Bose blew it this time around. The battery life has never exceeded 2 hours per charge and now 2 years later is less than 1 hour! I thought Bose was better than this.

  • 1.0 out of 5 stars

    Poorly Built

    • Written by Dave S from Fort Wayne

    The rubber body has begun to separate from the neck piece in less than 10 months. Bose - you can do better.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Good Performance, Poor Build Quality

    • Written by Larry H from Kenmore

    I’ve had mine for about 3 years and they are used daily and extensively for travel. Overall performance and battery life have been very good, really no complaints there at all, perform as advertised. However, the softer outer layer of the neck band has come completely unattached from the hard plastic body, Still useable but ugly and the on/off button only works if you go in under the outer layer to press the button. So the switch is now exposed and I expect it won’t be long before corrosion and/or dirt render these inoperable. VERY disappointing for a $300 set of headphones.

  • 2.0 out of 5 stars

    If you need these for phone calls look elsewhere.....Awesome for the rest

    • Written by Scott K from Westerville

    I want a pair of wireless headphones with long battery life and these certainly fit the bill.
    Apple's crazy idea to remove the 3.5mm jack probably left a few more of you in the same boat if you're reading this.
    Here the deal, I make a living tied to a phone. I am on calls, conference calls and what not 9-10 hours a day. That is my primary use for headphones. If your primary use is for noise canceling and music.....they seriously are awesome headphones buy them now but if you are using them primarily for phone calls read on.....
    These things have "active" listening meaning they sample all the sound....unfortunately they don't filter it out so the caller on the other end hears more noise than standing a subway. They pickup everything and I'd suspect a pin drop or a fish /fart/ but I took them back before I could test that theory.
    If you want the sound quality of the Bose....go with the QCi20 and deal with the stupid battery pack otherwise keep looking

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    I love this product !!

    • Written by Akram H from Atlanta

    The best noise cancellation, even in the crowded place I wondered if the place is quiet. I am so pleased that I bought this product. Most of the time I forget it is sitting on my neck.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Good quality but bad connectivity

    • Written by Lea R from Bruxelles

    The quality of the product is amazing! I love the quiet control, it is super useful in common transportation but also to study at the university around loud students... However it is super annoying not to be able to connect them with the computer, they should seriously do something about it !

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Love the product but have just returned my 2nd pair

    • Written by Allan S from Pontiac

    Just returned my second headset directly to Bose. Same problem as before, the on off switch just one day stopped working. Sincerely hope that Bose gets this figured out. When they work, they work well.

    16 of 20 people found this useful

  • 3.0 out of 5 stars

    Great until they break (4 months till they fell apart)

    • Written by Antony K from Regentville

    Initially, I was totally stoked with these headphones. However, within a few weeks, the rubber cover began to peel off and the on/off button became harder and harder to depress. As of today, they are completely non-functional. They also have a tendency to lose connection with my iPhone if I put the phone in my back pocket. Very comfortable and great sound/sound cancelling. But for the price, I was hoping for them to last a little longer than something I could have bought from Smiggles. Basically, you have a great product with severe quality problems. I have tried just about every brand available when it comes to sound cancelling headphones and these are the best in terms of comfort and performance. I am a heavy user but expected them to last more than 4 months. Bose, please release a more robust version of these headphones

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Almost Perfect

    • Written by Chris D from Clear Spring

    These headphones are easy to use, sound great, and cancel noise well. They are comfortable but I don’t feel they fit as snugly as some isolation earbuds. Sometimes the right earbud gets a bit loose I think from the weight or rigidity of the controls on that side. Maybe my right ear is shaped a little differently. The only thing that bugs me about these headphones, and it really bugs me, is that they cut out like the skipping on an old discman. If I’m sitting still or walking around slowly it usually doesn’t happen, but when I mow the lawn every time I turn my head around to see where I’m about to go or to check for cars coming up the road, the music stutters. It is pretty inconsistent and not wholly but mostly confined to turning my head. This happens with my phone right in my pocket so distance isn’t the issue. Most people don’t seem to have this problem. As an aside, there is no excuse for these not using Bluetooth 5.0.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Broke Within 1 Year

    • Written by Daniel F from Mountain View

    I absolutely loved these headphones! The sound quality was amazing, they had great battery life and were incredibly portable. But within 9 months of buying them, they all of a sudden broke. I'm attempting to work with Bose to fix them but their customer support typically takes 7+ days to respond to emails.

    34 of 40 people found this useful

  • 4.0 out of 5 stars

    love and hated

    • Written by Paula W from Miramar

    I got these for phone calls and to use while traveling.

    however the problem is they would only connect to 1 device and
    no matter what i did they would/could not be discovered by my
    iPad or iPod .

    even with apples help they couldn't be found.

    they were great for noise canceling

    returned them

    21 of 23 people found this useful

  • 5.0 out of 5 stars

    Spectacularly Awesome!!!

    • Written by Timothy M from Piscataway

    If you go to the Apple Store they are going to tell you to buy the Beats Wireless or the Apple AirPods. Of course they would! They make the product. And since I am also a fan of Apple products, I bought the Beats 12hour wireless headphones (I always shoot for the best available. Buy right, buy once.). That's when the drama began. I was impressed with the W-1 chip's performance and aiding with a quick Bluetooth connection to both my iPhone and iPad Pro. However, the headphones were very uncomfortabler to wear. I even tried changing the ear buds but that didn't help. So I just kept wearing them because it was more convenient than using my Bose wired headsets. But, in the back of my mind I kept wondering if the Bose might be better eventhough some reviewers had negative remarks. So, after using the Beats for a little more than 2 weeks, I purchased the Bose Quietcontrol 30's.

    Admittedly, I have only used them for about an hour. But, the look, feel and initial operation of these headphones far exceed my experience with Beats. Note the following:

    Comfort: If you have ever worn Bose earbuds, you know how comfortable they are. There are no earbuds that that feel better. These buds and soft and cushiony (if there is such a word).

    Setup/Bluetooth Connection: It was instantaneous! The headphones themselves talk you through the setup procedure! The Beats were easy too. However, I noticed that I sometimes have difficulty getting them to reconnect.

    Versatility: The Beats work with multiple devices. Apple is waiving their own flag on this one claiming that the W1 chip (which is not licensed to any other vendor) is revolutionary. I might be. However, the Bose connection method is 10 times better. With Beats, you have to manually disconnect from one device and manually reconnect to the next. With Bose, it does it automatically. I was playing one song on my iPhone, stopped it, and then began playing another phone on my iPad! It switched automatically!!! There was no need for me to do anything. In addition, when I was ready to add my iPad to the Bluetooth link after initially setting up my iPhone, the Bose Connect App asked through my headphones if I wanted to set up and connect to another device. I was flat out floored! And, the connections took just seconds.

    Sound Quality: First, when I read that some were not satisfied with the sound qualify of the Quietcontrol 30's, I decided that I would risk the $300.00 on sub par ear buds. However, after reading, researching and trying these two headphones I have come to realize one thing. YOU CAN'T EXPECT THE SAME SOUND QUALITY FROM A WIRELESS HEADPHONE THAT YOU GET FROM WIRED ONES!! I believe that some are so accustomed to the extraordinary sound that comes from the Bose wired headphones that they expected to experience the same from the wireless. That is just impossible. I can say that the sound coming from the Bose set is way better than that of the Beats. The Beats have a reputation for delivering heavy bass. However, I played "Shake Your Body Down to the Ground" by the Jacksons to test the two. To my surprise, the Bose "Body Slammed" the Beats on bass! I couldn't believe it. For the record, the sound quality is not as good as my wired headphones but I think the sound is very good.

    36 of 38 people found this useful

  • 5.0 out of 5 stars

    Awesome product

    • Written by Pavan Kumar K from Ghaziabad

    Hi all, I just purchase above said product , performance is simply superb, voice control simply amazing
    Enjoying a lot with the speakers. Bose has done awesome design and also the comfortable neck band
    Guys just go for it without any second thinking

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    So So

    • Written by Nathan H from Omaha

    The sound quality of these earphones is so-so. Bass is amplified but midrange is muted. You won't get a full soundstage effect. The nice feature of the earphones is the ability to set just how much noise cancellation you want to achieve, and the ios app works well. The main problem I have with this set has to do with bluetooth connectivity. I found that when connecting to my MacBook Pro the reception is choppy, the music stutters, and the overall experience is disappointing. Playing music on my iPhone on the other hand was good, and I experienced no stuttering or delays. The active noise cancellation works well. To sum it up, for the price of this set I would have expected better sound reproduction and a more robust connection to my laptop, thus the title of "So So" and the 2 star rating.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Gen One = issues

    • Written by J J L from Los Altos

    Great sound quality when they work...

    After using anywhere from a few times to a week or so at the gym - the unit would stop working entirely - either not charge or unable to turn on...I believe there's a design flaw with power storage unit in that both the on/off control and plug for charging rests directly on one's neck / shoulder facing down and prone to collecting 'sweat' - salt and batteries typically don't work well together...

    I returned 3 units to Apple - trust me this was not due to operator error or abuse.

    Suggestion to Bose - really simple locate on/off control & plug on opposite side - facing 'up' - also provide a longer charging cord the 4-5" one is too short.


    62 of 68 people found this useful

  • 1.0 out of 5 stars

    Major Disappointment

    • Written by Brett L from Waterloo

    After owning and loving the Bose wired QC20 active noise cancelling headphones and Bose (Bluetooth) SoundTouch Mini speaker I was really excited to hear the noise cancelling headphones are now available in a wireless Bluetooth version. Unfortunately these headphones have not lived up to my expectations. They do not offer the sound quality of the significantly cheaper QC20 and they do not offer the seamless bluetooth experience of the SoundTouch range. The key points of disappointment: (1) phone calls sound appalling (2) audio chops and stutters the moment I leave my apartment and enter a world filled with competing Bluetooth signals (unacceptable given the price tag for this product) (3) the controls are awkwardly placed and difficult to use (4) the charging port is initially difficult to find, has a flimsy cover that feels like it will tear off and the port rejects the USB cable every step of the way - you really need to take some time to get a connection, and to top it all off, tonight the headphones have a glitch other users have blogged about on the web whereby the green light stays illuminated and the headphones will not power off! Just glad I bought this at Apple with its 2 weeks to try a product. After 3 days trial, I'm over it. Gonna take them back tomorrow.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Not up to usual Bose standards

    • Written by Pete A from Surbiton

    I really wanted to like these. I am a Bose fan and have many products, most of their wired earphones and headphones, both noise cancelling and not. The QC30s have been disappointing, first the good points; the sound quality was better than expected and an improvement on the QC20s, they can connect to two devices simultaneously so (in theory) you can be listening to music on your Mac and answer a telephone call. Unfortunately the bad points were more extensive; earbud fit was poor, the medium was too small and the large size are painful, the noise cancelling was poor, plenty of traffic noise, on a train almost unusable. I fly regularly but of course these QC30s cannot be used on a plane at all. The neck/battery collar rotates around and becomes uncomfortable. They are also useless for telephone calls, the microphone hangs under the ear and the callers cannot hear very clearly. Mine will be going on eBay soon while I look for alternatives.

    22 of 26 people found this useful

  • 3.0 out of 5 stars

    Apple Watch 2 Sync Problem

    • Written by Daniel E from Sherwood Park

    I can't seem to pair my Apple watch with these headphones. The watch sees them but it keeps saying pairing failed. I was able to pair them to my phone without a problem but this is frustrating. I tried unpairing the phone and disconnecting it from the phone entirely but nothing helped.

    The earphones themselves are great, sound and quality.

    20 of 20 people found this useful

  • 5.0 out of 5 stars

    Wonderful sound, worth the price

    • Written by Andrew D from La Jolla

    These headphones are incredible! Full bass, impressive active sound control. I cannot hear someone talking to be in a loud voice with the full active sound suppression on. Magic.

    The sound quality is way better than the Bose QC 20 with wired sound.

    Worth the price. Glad I bought them.

    16 of 16 people found this useful

  • 5.0 out of 5 stars


    • Written by Daniel D from Winchester

    I absolutely love these, completely worth the money. These are ideal for roadtrips, being out on the town, just not for working out (heads up). Honestly, the base is better than most stereo headphones, same for the sound quality. Certainly my favorite pair of headphones. The noise cancelling is top notch by the way. Love it.

    13 of 13 people found this useful