• 2.0 out of 5 stars

    Good at first; a disappointment later

    • Written by Flavia A from Northampton

    The case is sleek and lightweight, as I wanted. It felt like solid protection for my iPad without taking over in design. One of the first difficulties I experienced with this case had to do with the hard surface covering the bottoms for volume and for powering the device off. The surface is so hard that I had to remove the device from the case just to be able to power it off. So that's definitely a flaw in design. Despite that, I decided to keep it and give it a try. One of the things I really appreciated was the built-in holder for Apple Pencil. Even though the pencil stays a bit loose within the holder, it's secure enough for transportation and allowed me to keep my pencil with the device at all times...well, until it broke on me for no reason...Yes, the built-in holder simply got detached from the case without any bumps or falls. One day, recently, I was grabbing my device from my bag when I noticed the pencil was not there. I looked inside the bag and saw that the holder was there with the pencil. And it's broken just like that. Big time flaw in design and durability. So if that feature attracts you about this case, know now that it won't last. For me, it didn't even last for an entire month (and I am a super careful person with my devices!).

  • 1.0 out of 5 stars

    Buy another case.

    • Written by Tony N from Leven

    Very hard to use the iPad through the case, the on button particularly hard to operate. The iPad fell a short distance from the arm of my chair onto a carpeted floor and ended up with a dent in the metal case around the speaker grill.

    Hard to use and offers little protection.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    The most horrible product ever

    • Written by Martin A from Boadilla del Monte

    I bought this product at the apple store about a week ago.

    Trusting that this will be a brilliant product (as everything else sold by Apple) I threw away the box and installed it on my 10.5 ipad.

    The cover is horrible, operating the volume, switch off button etc is a real pain in the back side, the cover is completely unfriendly a badly designed product.

    went back to apple store with my receipt (but no box) and could not return this thing because of lack of box. I am so disgusted with the poor quality product that I just left it at the store, money back or not. I just do not want to see this thing anymore and would never ever buy another product from this brand.


    3 of 10 people found this useful

  • 4.0 out of 5 stars

    Solid design with a couple of flaws.

    • Written by Andrew Kyle C from Newton Abbot

    At first I thought this was a great case for the new look iPad Pro and the removable Apple Pencil holder works just fine. That being said I have to wholeheartedly agree with the comments regarding the issue of using the buttons. They, especially on the on/off button, really hurt your finger tips when trying to use them.

    I really wish that they had included a removable spine, such as the OtterBox Symmetry case does, to protect the Smart Connector when you aren’t using it for the Smart Keyboard. That being said I disliked the OtterBox’s fabric Built-in loop for your Apple Pencil as I felt it cheapened the design somewhat and when you’re paying £80 it was a compromise too far for me.

    An amalgamation of the two cases might have brought something close to perfection.

    However the one big issue with the Tech21 case surfaced during the last few months of use because the outer edges of the ‘BulletShield’ started to yellow. Annoyingly I only really noticed after 13-months and so I was unable to return it to Apple but in fairness to Tech21 they replaced under their Limited Lifetime Warranty.

    I have always used Tech21 and found the products to be well designed and capable to the challenges everyday can bring. I have dropped my iPad more than a few times the BulletShield lives up to its name.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    pencil falls out

    • Written by Susanna P from Cincinnati

    This case will not hold the pencil tightly - it's more of just a resting place for the pencil. I expected to be able to store the pencil there when not in use. Returning.

    12 of 16 people found this useful

  • 3.0 out of 5 stars

    Great Case but you will lose your Apple Pencil

    • Written by Jeremy R from Spokane

    Great case when paired with a smart cover. The pencil holder that comes with it is a bad design. I haven't had the actual holder come off, but even when fully attached it does a poor job of holding onto the pencil. I used it for about three months and the pencil simply fell out of the grip on numerous occasions. Finally this weekend, my apple pencil fell out somewhere along the way at an airport never to be seen again. This is a five star case if you have no need for an apple pencil and also purchase a smart cover. I will likely buy a new case from a different company along with my replacement apple pencil. The pencil is just too expensive to have such an undependable grip holding it.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Great ipad protection, but you may loose pencil.

    • Written by Audrey C from Bentonville

    The quality was better than I expected. I particularly purchased this case to keep my Apple Pencil attached. 2 months after I had it I realized the holder can unattach, eventually knocking off and becoming looser over time. Sadly I lost my Apple Pencil at a convention this weekend because of this. Still deavastated it’s gone. I always check and stay cautious of it, but this case failed to actually keep the pen holder attached. I understand use over time but I have only had it for 4 months and do not use it daily. I don’t think I should have had to worry about that. My pencil was used for sketching designs for my small business. I will be searching for a better product that does not have a detachment when I can get a replacement.

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    Feels great but pencil holder snapped off immediately

    • Written by Gigi H from Smyrna

    I love the way the case feels in my hands. Paired with the Apple Smart Cover, I really thought this would be my perfect setup. But the case had not been on my iPad 5 minutes before the pencil holder snapped at one of its connection points.

    Annnnnd back to the Apple store I go.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Design faults

    • Written by Jasper S from Newcastle Upon Tyne

    The case looks nice and fits the device well, however I had a couple of issues. The first was that the buttons on the device became unresponsive with the case on, so every time I wanted to use the volume or on/off switch I had to push down hard which doesn't seem right somehow, this should have been picked up in testing and a solution found to make the areas around the buttons more tactile. Secondly, the pencil holder attachment became loose and eventually just started slipping off by itself.

    6 months after purchasing it I had to return it to the Apple store for a refund mainly due to the pencil holder problem.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Terrible! A very disappointed customer!

    • Written by Dana D from Cold Lake

    I ordered this case from apple.com based on the product description on the apple website...the writeup claims bump and drop protection with impact-absorbing BulletShield material...this is absolutely not true! I received the iPad Pro 10.5 for Xmas,,, I dropped my iPad once and now have a screen that is shattered and not useable. Based on my conversation with apple they have a disclaimer on their page that products sold through their website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. That being said Apple is off the hook and I'm left with a 2 month old 700$ iPad (that I thought was protected) that is not useable due to sharp glass particles on the shattered screen.
    Safeguarding your iPad Pro while keeping its profile sleek and slim as claimed is definitely a false statement. Also noteworthy is that the iPencil holder fell off as well.
    I hesitated on writing this review as my family and I have been avid Apple supporters for years and have numerous apple products in our home, however this experience has been so disappointing that I felt a review was warranted in hopes that it will prevent others from making the same mistake. Apple, shame on you for promoting this product! A very disappointed customer!

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    difficult start button, returning product

    • Written by Roger F from Minneapolis

    difficult start button, returning product

    4 of 9 people found this useful

  • 5.0 out of 5 stars

    This is a Great Case for the Apple IPad 10.5

    • Written by Todd W from Manchester

    I had just recently purchased the IPad Pro 10.5 , and needed a great cover and case for it , and was so disappointed that Apple did not make a silicone case for the 10.5 . I have been doing research and this is what I came up with .. You won’t be disappointed , the Tech21 is a Great solution ,and its see threw to show of the the beauty of the IPad ... and you can ad a Silicone Cover to this Awesome Tech21 see threw case . I was very scepticle at first ,but this is a Great Case ...

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    Okay, but poorly lined up with on/off button.

    • Written by Debra P from Bethesda

    I received a new 10.5 inch iPad Pro and accessories for Christmas from my husband.

    I picked out this case as it seemed the best option for me. The case fits nice and snug, with empty space on left side for application of a hinged magnetic cover. Together the case and cover do their job and protect my new iPad.

    My only negative is that I’m finding that I have to repeatedly press the on/off button as the case location for this button isn’t aligned properly. Frustrating!

    Wishing Apple would make a combo case with attached cover like I had for my previous iPad:(

    8 of 9 people found this useful

  • 4.0 out of 5 stars


    • Written by Sara P from Westborough

    Great protection on the back side and is compatible with the apple keyboard. The only complaint I have is that the apple pen can get knocked out of the pen holder pretty easily. This case is much better than it's competitors tho.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Pencil Holder is Rubbish

    • Written by Stacey K from Baulkham Hills

    When I bought this case initially I was very happy with it. Nice protective case, functions well with the keyboard, somewhere to hold the pencil. The problem is the pencil holder is a removable attachment, the problem is that to remove the pencil holder attachment that you push down on it and it will unclip from the case, which means eventually every time you are putting the pencil away with the holder attachment is disconnecting itself from the case which has unfortunately resulted in a pencil going missing.
    If you're after a functional AND practical case I'd highly recommend the Otterbox case, very very similar but doesn't have this problem.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Beautiful iPad broken bc of Tech 21 Poor Quailty

    • Written by Tierra H from Alma

    Have had many problems with iPads in the past as far as the screen breaking. I made many of the classic mistakes. I had purchased the floppy magnetic cover but, only that for protection; would let my 3 year old watch a show on it and; have even learned the hard way that if you leave it in your freezing cold vehicle and bring it into your warm home the screen will break. Finally this year I purchased the 10.5 Pro AND got my daughter her own mini. I was quick to purchase protection for hers, the kids blue and green Tech 21. Although I did not purchase protection for mine immediately, I did buy it as soon as I could. She dropped her mini one day and I watch it bounce off of ceramic tile and not break. I had been trying to decide between the Tech 21 and Otterbox for mine (have had an Otterbox on my phone for over 3 years and my phone screen has never broken - our home has stained concrete floors). Bc of how well the Tech 21 protected my daughters mini I decided to purchase this one for mine. This iPad is always being treated like gold and always only in my hands, no one else. Big crack appeared on my screen a couple days ago and even bigger one today. I have replaced screens in the past with no problem. This happening just feels frustrating bc I took the proper measures to protect this iPad, I unfortunately laid my trust in Tech 21! DO NOT BUY THIS!!! Would give ZERO STARS if I could.

    5 of 19 people found this useful

  • 1.0 out of 5 stars

    Quality issues

    • Written by ROBERT C from WETHERSFIELD

    Purchased an iPad Pro, 10.5, also purchased this case after reading a few reviews and watching a few YouTube vids. Very unhappy with the case. Buttons very stiff, could not get the iPad to shut off nor use the volume buttons for same reason. Quality control at manufacturer level appears to be lacking.
    My advice, if considering this case is to bring your iPad with you and fit it on tablet. Try buttons then make decision as to wether to purchase product.

    11 of 13 people found this useful

  • 4.0 out of 5 stars

    Good option now that Apple has discontinued similar products

    • Written by john K from seattle

    This product works. It also fits well and works with Apple’s keyboard cover. Detaching the included pencil holder is more difficult than it should be and the product is a bit expensive for what it is. Overall, a good but not great product.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Wish I could return it

    • Written by Andrea A from FPO

    I started hating it as soon as the pen holder attachment started coming off with the slightest touch. That is extremely annoying and irritating for the price this is being sold for. Not worth it, don’t spend your money on this.

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    Removable pencil holder is great

    • Written by Jane F from North Saanich

    I love the fact that this is light weight, and slim fitting. The fact that the holder for the Apple Pencil is removable is important. With it removed, iPad fits landscape view into my stand as well as the portrait way. The clear case back feels like there is nothing there so is comfortable to hold. Very happy with this purchase.