• 1.0 out of 5 stars

    iPad Pro on off switch

    • Written by Attilio P from Surbiton

    This is a well-made case and the pencil holder is great but unfortunately it’s almost unusable.
    You cannot control the iPads Pro on/off button through the case.
    This is a very poor design and is very disappointing it’s not worth £60 if you’re looking for a case I would avoid this one.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Not worth buying

    • Written by Carol D from Melrose

    This is hard and not comfortable to hold when on the iPad. The Silicone back was much better and softer to hold. Why didn't they come back with the Silicone back?? I returned the plastic one and also the 10.5 iPad. I think you need a back on the iPad and the plastic one is not for me so I will not take a chance with a new iPad until they come out with covers that are better than what they are offering now. I have not found different one that anyone is offering yet to make it worth buying. Apple comes out with better iPads but not better covers to go with them.

    23 of 35 people found this useful

  • 1.0 out of 5 stars

    Quality issues

    • Written by ROBERT C from WETHERSFIELD

    Purchased an iPad Pro, 10.5, also purchased this case after reading a few reviews and watching a few YouTube vids. Very unhappy with the case. Buttons very stiff, could not get the iPad to shut off nor use the volume buttons for same reason. Quality control at manufacturer level appears to be lacking.
    My advice, if considering this case is to bring your iPad with you and fit it on tablet. Try buttons then make decision as to wether to purchase product.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    pencil falls out

    • Written by Susanna P from Cincinnati

    This case will not hold the pencil tightly - it's more of just a resting place for the pencil. I expected to be able to store the pencil there when not in use. Returning.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Buy another case.

    • Written by Tony N from Leven

    Very hard to use the iPad through the case, the on button particularly hard to operate. The iPad fell a short distance from the arm of my chair onto a carpeted floor and ended up with a dent in the metal case around the speaker grill.

    Hard to use and offers little protection.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Terrible! A very disappointed customer!

    • Written by Dana D from Cold Lake

    I ordered this case from apple.com based on the product description on the apple website...the writeup claims bump and drop protection with impact-absorbing BulletShield material...this is absolutely not true! I received the iPad Pro 10.5 for Xmas,,, I dropped my iPad once and now have a screen that is shattered and not useable. Based on my conversation with apple they have a disclaimer on their page that products sold through their website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. That being said Apple is off the hook and I'm left with a 2 month old 700$ iPad (that I thought was protected) that is not useable due to sharp glass particles on the shattered screen.
    Safeguarding your iPad Pro while keeping its profile sleek and slim as claimed is definitely a false statement. Also noteworthy is that the iPencil holder fell off as well.
    I hesitated on writing this review as my family and I have been avid Apple supporters for years and have numerous apple products in our home, however this experience has been so disappointing that I felt a review was warranted in hopes that it will prevent others from making the same mistake. Apple, shame on you for promoting this product! A very disappointed customer!

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    difficult start button, returning product

    • Written by Roger F from Minneapolis

    difficult start button, returning product

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    The most horrible product ever

    • Written by Martin A from Boadilla del Monte

    I bought this product at the apple store about a week ago.

    Trusting that this will be a brilliant product (as everything else sold by Apple) I threw away the box and installed it on my 10.5 ipad.
    WHAT A MISTAKE!!!!

    The cover is horrible, operating the volume, switch off button etc is a real pain in the back side, the cover is completely unfriendly a badly designed product.

    went back to apple store with my receipt (but no box) and could not return this thing because of lack of box. I am so disgusted with the poor quality product that I just left it at the store, money back or not. I just do not want to see this thing anymore and would never ever buy another product from this brand.

    SIMPLY PUT, A BADLY ENGINEERED PRODUCT THAT SHOULD NOT BE SOLD AT APPLE STORES.

    3 of 10 people found this useful

  • 1.0 out of 5 stars

    Beautiful iPad broken bc of Tech 21 Poor Quailty

    • Written by Tierra H from Alma

    Have had many problems with iPads in the past as far as the screen breaking. I made many of the classic mistakes. I had purchased the floppy magnetic cover but, only that for protection; would let my 3 year old watch a show on it and; have even learned the hard way that if you leave it in your freezing cold vehicle and bring it into your warm home the screen will break. Finally this year I purchased the 10.5 Pro AND got my daughter her own mini. I was quick to purchase protection for hers, the kids blue and green Tech 21. Although I did not purchase protection for mine immediately, I did buy it as soon as I could. She dropped her mini one day and I watch it bounce off of ceramic tile and not break. I had been trying to decide between the Tech 21 and Otterbox for mine (have had an Otterbox on my phone for over 3 years and my phone screen has never broken - our home has stained concrete floors). Bc of how well the Tech 21 protected my daughters mini I decided to purchase this one for mine. This iPad is always being treated like gold and always only in my hands, no one else. Big crack appeared on my screen a couple days ago and even bigger one today. I have replaced screens in the past with no problem. This happening just feels frustrating bc I took the proper measures to protect this iPad, I unfortunately laid my trust in Tech 21! DO NOT BUY THIS!!! Would give ZERO STARS if I could.

    5 of 19 people found this useful