• 1.0 out of 5 stars

    Do Not Recommend

    • Written by Connor L from Wolverhampton

    I have been through three USB superdrive units. When converting CDs to add them to my iTunes library, it would randomly spit out the CD and fail to read it (even discs with no marks or blemishes) then cause iTunes to crash. At first I thought it was my install of macOS and iTunes, so I did a full system reinstall, but the issue prevailed again after a few minutes of use. So it seems that not are there only software issues, it also damages discs by leaving a scratch near the centre hole, so be careful if you do buy this.

    I've now moved to an alternative brand external disc drive which is working perfectly and reading all discs.

    Unfortunately this product is very much 'form over function' - it looks great but it doesn't perform up to the users requirements.

    Final verdict: do not purchase

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Another one bites the dust.

    • Written by Michael M from SAN MARINO

    One Apple Hard Drive died.

    2 Time Capsules died.

    1 iMac 27" fusion drive died.

    None of them recoverable.

    The SuperDrive.

    Used a few times, always put it back in the box after use so that dust would not find its way in. And still, it died with absolute minimal use. Truly disgusted with the lack of quality from Tim Cook's version of Apple.

    Now I need to find another vendor that I can rely on with regards to a CD/ DVD drive, sorry, still have tons of storage on old discs, not like Tim Cook says begone SuperDrive and all my data is accessible elsewhere.

    30 of 36 people found this useful

  • 1.0 out of 5 stars

    Total waste of money

    • Written by carl H from Wrexham

    Just bought new MacBook Pro, got the SuperDrive, all it did was just ejecting discs, I tried copying cds to iTunes and the drive would stop before completing, happened every-time I tried, I expected more from Apple. Don’t buy this product, you are just paying for the name no value or reasonable functionality from this product, shameful that Apple haven’t addressed the issues raised.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible Apple product

    • Written by Don Q from Dumfries

    The Apple USB superdrive is a waste of money. My MacPro does not even recognize the drive. Do not buy.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    Not working

    • Written by Jose C from Zurich

    Just bought the superdrive, and simply does not work, it keeps doing noise, trying to read and does not do anything at all. very disappointing for an Apple product that should be compatible. Now what do I do with this junk?

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Prime example of NOT getting what you paid for . DO NOT BUY.

    • Written by andrea W from Mississauga

    Traded to a new MacBook Pro Retina three years ago and bought the USB drive because...I was used to having one in my old Mac. Realized very quickly that I really did not need it. Drive lived quietly in its box, came out maybe 3-4 times.and went back into happy hibernation. Pulled it out of the box last week to read a medical CD. NOTHING. DUD. The Mac does not see it. When you plug it in, there is a very short interrupted hiccup and nothing. It will not take a CD. Useless paperweight. Just checked on line pricing for similar units - in the $35 range vs Apple's $95. Anyone who thinks they are getting regular Apple quality (along with the not insignificant cost) should revise their judgement and buy something generic that might actually work at a third of the price.I wish I could give this a no star rating.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Cheap piece of junk

    • Written by Judy L from San Diego

    I have multiple Apple devices that I love dearly, but this external drive is unworthy of the Apple name. There are no external controls, such as an eject button. My DVDs get stuck in this thing and it can literally take hours of pressing eject on the DVD software controls and hoping that it will eventually come out. I've tested them in other machines to rule out disk issues, and the problem is definitely not my disks! One of these units died after only 16 months so I foolishly bought another and it's just as bad. For nearly $80 I expect a better piece of equipment. Apple, you should be ashamed of yourself for putting your name on this. I absolutely will not buy any more of these pieces of garbage!

    32 of 36 people found this useful

  • 1.0 out of 5 stars

    Unbelievably bad

    • Written by Ron A from St. Albert

    I have purchased this with my new Macbook Pro. The drive is terrible. I have talked to apple help twice and spent 2.5 hours with them and still it does not work but rejects the discs. I don't usually complain or write a bad review but this is outrageous.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Do not waste your money & time & grief!

    • Written by Gabrielle S from Carrollton

    I am so disappointed in Apple for selling me this CD/DVD reader that doesn't work, nor do they don't stand behind it. Not only have I wasted the full price of $80 plus tax, but I've wasted so much time trying to make it work w/Apple's help too. I also now have to figure out a way to get the disk out of the reader. The disk has photos that are not on any other device. So I'm going to have to break it open somehow and I have Carpal Tunnel Syndrome and that can end up hurting my hands and wrists. I really wish I didn't have to resort to bad-mouthing the product and all here. But the warranty was no help and this is clearly a manufacturing defect. I think Apple is making enough profit to do better...This is a clear failure in customer service. Just look at all the bad reviews of this product. I'm sure the few good ones are written when they first got this item. It worked for the first two times. Apple, shame on you for selling this. I wish I never bought it. I only gave a star because I had to.

    34 of 38 people found this useful

  • 1.0 out of 5 stars

    Utter utter utter waste of money

    • Written by keith R from watford

    Bought this a few years ago and its probably had a dozen discs it it. I've had to butcher it tonight to release a CD. £80 of scrap and there is nothing Super about it.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    garbage

    • Written by Camille E from Chula Vista

    Crapped out on me after a couple of years. When I put a disc in, nothing happens. Very frustrating. I should have come and read the reviews here before purchasing.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Total Rubbish

    • Written by Simon P from Camberley

    I bought this product quite a while ago to go with my MacBook Pro 2015" (purchased both in late 2015 or early 2016 ish) I have used the Superdrive literally a handful of times (maybe 5-6 times) since I bought it and quickly realised that my fears of the lack of drive on my MacBook Pro were unfounded and I actually did not need it really. So therefore I put it back in it's box and original packaging in my office draw for the last 2 years almost! I have come to use it randomly today to look at a medical CD I was given, and the whole drive no longer works! Wont accept discs despite powering up. I haven't even touched it for almost 2 years, and it has been safely away in its own drawer, yet no longer works, utter rubbish!

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Worthless & Unreliable

    • Written by Guillermo A from Miami

    Got new Apple USB SuperDrive as a gift 5 months ago. The product is unreliable as it will not read basic DVDs, CDs, etc. I successfully used the Superdrive 3 times but always had problems ejecting discs and the drive itself from my MacBook Pro. Thereafter the product has not worked again, now not even accepting discs into the drive itself. Not the quality one would expect from Apple. Highly disappointing especially given the cost of this product. Do not buy!

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Scam.

    • Written by Omar M from Manchester

    Unreliable, incompatible and way overpriced. Remove the logo and i would mistake it for some $2 gimmicky DVD drive. If the SuperDrive refuses to eject an important CD then god help you because Apple certainly will not or rather it cannot due to the design its flawed design.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Awful - great example of how things get effed up when tech fails

    • Written by Dajana C from Irvine

    First thing I did after buying it was placing a CD inside it. It didn’t even manage tkread it. But the worst part is that the disc got stuck. You cannot eject it - there are no buttons. And mechanical force also isn’t an option because the slot is super thin. I saw many others having the same problem on the forums. The solutions offered don’t help . Nothing works. It wont get out. Awful product

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY

    • Written by Amandas I from Ashburton

    Had to force eject CDs most times I used this drive and then it stopped taking disks and would not eject the disk in it five days out of warranty. Do not recommend.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor quality product

    • Written by Tami H from Cypress

    My SuperDrive hasn't even been used that much since purchase, the last couple of nights I wanted to watch some brand new DVDs of educational videos and a miniseries that is available via downloading or streaming. The drive is not reading the discs and ejecting them. Ridiculous performance considering the number of times it's been used during my ownership of the device. This is the king of Apple DUDs. Does anyone know if there is a reliable third party compatible DVD player/burner?

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    This drive needs a manual eject

    • Written by KATHARINE S from New York

    I am trying to access material archived on CDs/DVDs, and trying to get discs to eject is a feat. It's ridiculous how much time this takes. If the disc isn't reading correctly the software eject messages don't get through. Software only solutions are NOT adequate. It's a needless, avoidable problem. Please redesign and include a manual eject.

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by Benjamin H from Watchet

    Appears to work. However, you move it whilst it is in use it makes horrible noises and stops working. Unfortunately it comes with a USB end and not a USB C. So after spending a fortune on the drive I need to spend another part of £20 just so I can content it to my Mac. I wish I done some more research and looked at other drives. I love my apple products however, this is a real disappointment.

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Doesn't Work

    • Written by Steven C from Detroit

    The Superdrive doesn't show up in my finder anymore since I updated my Mac. I only used it once before I updated my Mac and the superdrive stopped working.

    28 of 30 people found this useful