• 1.0 out of 5 stars


    • Written by Fern D from Rochester

    please sort out these rubbish phone chargers, they break constantly. i would give 0 stars but i dont believe thats possible. before you proceed to give me more apps that i cannot delete and take up endless amounts of storage space, fix your chargers so they last longer then 1 hour.
    yours sincerely

    soon to be samsung user

    44 of 44 people found this useful

  • 1.0 out of 5 stars

    Design fault of cables

    • Written by Rosemary W from Lymington

    I am now on my 5th genuine apple lightning to USB cable, 3 one metre, 3 two metre. Every cable has split at the Lightning end, exposing the wires. So far I have spent £145 on cables! Absolutely disgusting. When are you going to design a cable that doesn't split, or cost a fortune.

    I am a very careful user, so it is not as if I am a rough handler.

    46 of 50 people found this useful

  • 2.0 out of 5 stars

    Broken Charger

    • Written by Brianna H from Calgary

    I have had the Lighting USB Cable for 1-2 months and it is already falling apart on me. The rubber that protects the wires in the cord is tearing and crinkling. Because of this, the wires would get damaged and it would not charge my phone. I suggest that Apple should make the USB Cables out of a more durable material instead of rubber.

    31 of 31 people found this useful

  • 5.0 out of 5 stars

    Are people swinging from these cords?

    • Written by Micheal B from West Valley

    I have only had to replace one OE cable since the first Iphone and I have multiple iPhones, Ipads, iPods, and the kids have only ruined one cable since the iPods that were under a gig. This cable is thicker and holds up just fine and the length is very handy. I won't even buy aftermarket anymore because I have had such good luck with this 2M cable and every other Apple OE charging/sync cable. Stop abusing the cable and treat it like your ability to charge your phone depends on it. I always roll them in in a loose circle and pull them by the plug and they last for years, I haven't even unpackaged the cables from the last five iPhones. I am buying another 2m cable tonight because I like the length, too bad these don't come with the Apple products originally. Take care of your cables and they will last fine.

    20 of 35 people found this useful

  • 1.0 out of 5 stars

    Not as described

    • Written by Thomas A from Lisburn

    These said genuine Apple?
    When used oh iPad they charged,eventually. Try to use the iPad whilst connected impossible. All sort of strange events,typing all over the place and many other odd events with jig saw puzzles. Streaming almost impossible, all in all a total failure.
    This only seemed to happen since last update.i wonder did Apple slap on a nasty file to prevent anything other than Apple genuine leads work.
    Some time ago I bought a new plug for iPad which looked like the real thing, the iPad overheated and when I took it into an Apple shop the were able to identify the plug as a fake. So into the bin it has gone.i hate to admit but have had to pay the price for the real item!, it hurts but having to pay for a new pad would be worse.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Cable has a life span of less than a year

    • Written by Eric F from Houston

    I've owned the iPhone 5, 5s and 6. Every original cable from these phones is now broken, and a few replacements are as well. Every cord suffers from the same problem: tearing and breaking at the interface between the lightning connector and the cord. This is easily the worst cord I have ever owned.

    46 of 47 people found this useful

  • 1.0 out of 5 stars

    Horrible Experience

    • Written by Matthew H from Hoboken

    I've had this cord for less than one year and it has died. I only use it at work and it's never been dropped or bent. While plugged into my phone, my battery actually now decreases. This cord is entirely too expensive to last as long as iPhone accessories purchased from Five and Below.

    40 of 42 people found this useful

  • 1.0 out of 5 stars


    • Written by Christine A from Hobart

    Dear Apple, my name is Christine and I would just like to talk about your chargers. First of all, I bought 3 official iPad charger that wear $40 dollars each. I bought one last month (March) and I felt quite positive that that was going to survive 2 months or more. I bought one in January and I was quite happy that it survived. I bought one at the start of April and I was quite sure that would last a couple months.

    Now it’s the present day, my first charger stopped working last week and that charger was in great condition! The white wrapping hasn’t started peeling off at the top, but then it decided to stop and I’m quite angry about that. My second charger, I used it time to time, on the last week of February it decides to die! The charger looked like it was fresh out the box, it was like a pizza that is in good condition and you decide not to touch it and them when u touch it you see some mould like wtf! I’ve seen and read some of these reviews and these people are as angry as I am. My third charger I literally just bought it on the first week of April and this is the third week of April and it decides not to work, I am really angry about that! APPLE YOU KNOW WHAT THE PROBLEM IS JUST PLEASE DO SOMETHING ABOUT IT PLEASE AND THANK YOU!


    3 of 3 people found this useful

  • 5.0 out of 5 stars

    3 years strong

    • Written by Mark B from Melbourne

    Bought myself one of the 2m cables when I first got my iPhone5, so it may have been even longer than 3 years ago, but it basically lasted fine right up until today (when it tangled with my headphones and in a savage fit of rage I destroyed them both).
    Will definitely purchase another one today and hopefully I get another 3years out of it.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Also confused

    • Written by patricia G from bexleyheath

    I have had a similar experience to "confused" who wrote that after a while the cable seems to fall out with the charging plug. My one star is for the original apple 1m cables, I was on here to decide whether to buy the 2m cable. My Apple cable lasted for a shorter period than cheap generic replacement products I've had but all only seem to last for a short time. After buying several cables I thought my phone had eventually died after the most recent ios update as the battery was on red and refusing to charge. As my last cable cost £1 I was thinking I'd try another genuine Apple product. After reading the review "confused" I've now tried connecting all the cables I've had to the computer and they work just fine, but don't work with alternative charging plugs that successfully charge up other devices. It seems inexplicable, maybe the USB connections become loose in the plug but are fine on the computer, who knows. Now I know the solution isn't buying more and more charging leads I won't bother for now but will need to sort something out for holidays where I'll have to use a plug and not a computer. The funny thing is that the plug doesn't seem to be faulty as it usually works with a new cable....but only for a few months before failing, very strange.

    20 of 24 people found this useful

  • 1.0 out of 5 stars


    • Written by Kim A from Glasgow

    I've had my iPhone 5 for a couple of years now and the phone itself has never given me any problems. However, if I had a pound for every time I've had to buy a charger I'd be a very rich lady. It seems to me that after a couple of months the phone and the chargers fall out with each other. I get a message informing me the charger is not compatible or it just doesn't work at all. And yet - the strange thing is - if I connect those very same cables to my laptop - hey presto! The phone will charge. This is the same with charging docks. They work every time. So I'm wondering - maybe it's not the cable. The issue could be the relationship it has with the charging plug that causes the problems. If it isn't, how is it the very same cables charge the phone while connected to the laptop? So, I tried another charging plug. Nope. Not a chance.

    So, judging from my own experience, it seems that after a few weeks/months of use, the cables - Apple or otherwise - will eventually stop charging when connected to a plug, but will continue to charge when connected to a laptop. I hope this helps and maybe Apple can look into it.

    22 of 25 people found this useful

  • 5.0 out of 5 stars

    No issues with my 2m cable

    • Written by Dixie-Sonya D from ROCHDALE

    I actually never had an iPhone until the 6s came out. Too many said screen cracks and cables are expensive to buy when they break.

    For me I haven't had any troubles with my 2m cable and the cable that came with my iPhone. I'm buying a second cable because I left that at my aunties. My phone is charged perfectly fine, the cable hasn't even split considering I have had it 6months almost. There's been no problems with my battery life and I'm quite happy to purchase another one. I didn't even read the reviews before I purchased my first one.

    It's called trial and error. For me there are no errors with this cable. Just look after it as you would brushing your teeth everyday.

    10 of 20 people found this useful

  • 2.0 out of 5 stars

    1m cable perfect, 2m won't work with iPad mini 2 (retina)

    • Written by Katie D from CAMBRIDGE

    I've read lots of reviews for this 2m cable, all complaining about its poor longevity. However, my issue with it, is that it just doesn't work with my iPad mini 2... When I plug my iPhone 5S into it, to charge, it's fine and stays connected and charges and works as it should (and the same as the 1 metre cable which came with the phone.

    I decided that a longer cable would be really useful, partly because I don't have many power points but also so that I could use my iPad mini in bed, whilst still having it plugged in, so I bought this 2 metre cable from apple. I assumed, being an 'official'/original cable, that there would be no issues with it - and I checked the compatibility. However, when I first plugged my iPad in, it 'pinged' to notify that it had connected, but when I looked at it five minutes later, it was no longer showing as connected. This happens all the time (sometimes it doesn't even connect at first), which is really frustrating and makes what is an extortionate cable, useless!

    I don't know if I just got a 'duff one' but I cannot recommend this cable based on my annoying experience! I will have to stick to my limiting 1 metre cable unless I maybe try a much cheaper, unofficial longer one?!

    15 of 18 people found this useful

  • 1.0 out of 5 stars


    • Written by Roger D from Arcadia

    A junk cable for a premium Ipad ?, come on folks.

    45 of 53 people found this useful

  • 5.0 out of 5 stars


    • Written by steffan L from co.durham


    17 of 43 people found this useful

  • 1.0 out of 5 stars

    Soooo very frustrated

    • Written by Noel C from Sharon Hill

    I fell in love back during the second generation iPod, so I stood by Apple products and shared my joy with anyone I know, BUT in the last several years, I have been soooo disappointed. It started with the cable, it started to fray and then sto working all together, then, my iPad Air started acting crazy and I had to get it replaced, not by a new product that I had purchased a few months earlier, but to get a refurbished item, that isn't right. THEN...again with the rubbish cable, fraying and acting up...again, less than a year. This is getting ridiculous. I don't mind paying for quality IF I get quality. You gotta do something to make loyal customers whole again. We pay a lot of money for these products, we deserve better.

    58 of 67 people found this useful

  • 5.0 out of 5 stars

    A cable that just works.

    • Written by Erica R from SAINT PAUL

    I love the 2m (almost 10') of this cable. That extra few feet make all the difference from the std 1m/3f cables. I can plug in with the freedom to not have to camp next to an outlet just to get a charge. One sells me on the Apple cables, thought the price is high for it, it is RELIABLE lightning connectors. I've tried being the after market brand cables, and I don't know what is so hard about manufacturing the ends, but the they fail quickly. The Apple cables are the only ones that keep working. Back with the 30-pin connector I could see more going wrong, but with the lighting connector it's a solid piece w/ contact strips, no pins/springs. Maybe the 3rd party cables use cheap/thin metal coatings. Stick with Apple. Though I do wish they'd offer a cloth/no-kink version also.

    21 of 34 people found this useful

  • 2.0 out of 5 stars

    Horrible Quality

    • Written by Matthew T from Marietta

    I use nearly every product Apple sells and have been a core Apple fanatic for years. But the quality of this cable absolutely astounds me. That this could even come from Apple, having been tested, blows my mind. You can now buy 3 Amazon Apple-Certified charging cables for less than the price of 1 Apple cable also. C'mon Apple.

    37 of 38 people found this useful

  • 1.0 out of 5 stars

    Hate this cable!

    • Written by Dianne M from Santa Maria

    I hate that you can't tell what direction goes in without looking at the tiny little logo. And I hate how ithe cord wears out where it connects to the iPad. I REALLY hate this cord!!! Cheap! Apple needs to figure out a better cord. They did it for the new iPhones but I don't want to buy a new iPad if that is their plan. I want it for my old iPad2!

    35 of 46 people found this useful

  • 5.0 out of 5 stars

    Its a great cable

    • Written by Andrew B from London

    This is a really good cable as far as i can tell. It charges devices as well as you would expect and because its official you don't have to worry about those charging problems you sometimes get with 3rd party accessories. I use it for charging my iPad, the cable is long enough to go behind my desk and run across the top giving me lots of space to use my iPad. The build quality seems fairly good too although time will tell how long it really lasts.

    Don't be discouraged by all of these low 1 star reviews, if you take a closer inspection they appear to be fake and probably made by trolls.

    11 of 33 people found this useful