• 3.0 out of 5 stars

    Died after around 400 hours of use

    • Written by Lance H from Metairie

    My Powerbeats3 died after around 400 hours of strenuous use while working out in the morning, listening at work, and listening in the afternoon for a total of around 5 hours of listening per day. My head phone died after cutting my grass one day but I had been experiencing shot battery life prior, so the battery died from either sweat or just usage. I REALY enjoyed my beats for the time I had them but I can not bring myself to purchase another pair knowing they could break after just six moths of owning them.

    39 of 41 people found this useful

  • 3.0 out of 5 stars

    Customer Service

    • Written by Bailey H

    I love my powerbeats except that the volume button cover has fallen of 3 different times without occurring any damage. It has been repaired twice for no charge and now the 3rd time customer service wants to charge me nearly $110. I could basically buy a brand new pair for that cost. This is obviously a flaw with the product since it has occurred so many times. I will not be purchasing another pair or these or paying for repair. I will be looking for a different brand to switch to. Very disappointed!!!

    35 of 38 people found this useful

  • 3.0 out of 5 stars

    Great product but not durable

    • Written by Sean M

    I have had this product for around a year and a half. I have loved the quality and the look of the product but have found a few problems with it including the ear holder snapping off. It was very frustrating as it was in my pocket as I was sitting down and had no real reason to snap. I have also found it annoying the earbuds are also constantly falling off for no reason. But I still enjoy the product and hope this doesn’t happen to anyone else.

    31 of 36 people found this useful

  • 3.0 out of 5 stars

    Great earphones, but repairs/fixes are inconvenient and expensive

    • Written by Susanna C

    I loved the battery life. Occasionally, the audio would cut out but it wasn't a problem. The wireless design is nice and the earphones were stylish to carry around. The buds stay put pretty well regardless, but the ear piece ended up breaking. I tried to get it repaired within warranty but it was going to be around $90, which isn't even half the price of these Beats. It was easy for me to lose the ear tips. I tried replacing with various ear tips and it didn't work including the ear tips for the BeatsX. I'm not sure if I will purchase again. The area around the control also got flimsy and broke off a bit, just like how'd you wear the end of a charging cord.

    10 of 10 people found this useful

  • 3.0 out of 5 stars

    How long will they work?

    • Written by Marie B

    This is my 5th pair of power Beats in less than 3 years (this doesn't account for the refurbished pairs Apple has sent) and you never know when they'll decide to stop working. Apple has been good about replacing my Beats as they went out but it's just a frustrating wondering how long they'll last. Like on today's run they decided to keep skipping songs or replaying songs or activating Siri...previous issues have been they just max out the volume (keep turning it up when I turn it back down); won't charge; won't power on; etc. This set seems close to going so I plugged in to try to get updates. They wouldn't power on the other day so I did the reboot and put them back on the charger and they worked for almost a week (3 runs) but are starting to act up again. Sound quality and comfort are amazing which is why I've kept working with Apple to get the refurbished sets and have even bought 4 sets as the first ones broke...but I'm about done. This set has lasted pretty long but I took time off using them when I quite running the last month of my pregnancy and the two months before I was given the OK to start working out again. So before you buy consider how much effort you want to put in to have working Beats for more than a few months. Also if you buy, register them and keep/scan the receipt so it'll be easier for you to work with Apple support to get a refurbished pair.

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    Overall pretty good, money could buy you better (unless for working out)

    • Written by Brody W from Bend

    I gave this 3 stars because although the earbuds are nice, there is nothing compared to other earbuds you can get out there. I actually read the reviews before I bought them, and I just ignored them. Airpods probably would be better for my personal use, but when using these on runs, during workouts, and when I sail, they do the job. They stay on my ears but the rubber on the part that wraps around my ear is already wearing off, and I've only had them for about five months.

    If you are just looking for something to play nice music in your ears, look at the Marshel products to get the most "bang for your buck."

    Hope you found this helpful,
    Kip

    9 of 10 people found this useful

  • 3.0 out of 5 stars

    Great sound but NOT for fitness

    • Written by Eric C

    Great sound quality and confort during walking or traveling on train/bus. If you want to use this earphones for fitness and heavy sweat activity do NOT use them. Them are NO SWEAT PROOF so you'll risk a short circuit damage if the sweat will enter in the earphones... This is very unexpected for an Apple supported product and supposed to be used for fitness.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Sweat Resistant

    • Written by Matt G

    I have the Power Beats 3 and had to send them in for repair. Customer and return services were great, I am just weary about taking these through another sweat intensive workout and they bug out again before my warranty is up. Other than that great headphones eapecially paired up to the Apple TV for late night homework.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Too expensive for the quality and time it worked

    • Written by Guadalupe M

    I bought this earphones to do my daily exercise and hear my favorite music, as well as to use it in the office during my calls, looks like during the calls everybody hear every small noise around, but the bad thing about them is they just stopped working suddenly the buttons are not working, I have reset the device millions of times without success, I am very disappointed, also the sound was not the strongest, but good enough to feel the beats. anyway I will start looking for something else now...

    8 of 9 people found this useful

  • 3.0 out of 5 stars

    Worked for a month

    • Written by Michael L

    Used them twice a week for running workouts. They are great paired with the Apple Watch and music sounds great, yet I charged them the one last time and they did not turn on. I followed through the steps and nothing. Luckily they were free With Apple iPad Pro purchase and they will be sent back and get repaired or replaced for free. We will see how the second pair works.

    7 of 8 people found this useful

  • 3.0 out of 5 stars

    Great Sound, But Poor Durability

    • Written by Carlos S

    So I had my fair share of using PowerBeats. I've used second generation of these wireless earbuds and the third generation is an improvement in terms in sound and battery life. The one main thing that I had an issue with is its durability of the thing that goes around your ear. I had previously had a pair of these, but they managed to get damaged after 6 months, so I replaced them. That being said, the stiffness of those hoops were already becoming questionable before the incident. It's better left not to be played with and moved around as both hoops on my second pair PowerBeats3 have now fallen off after a year and months. Sad part is, I already used my warranty, so tough luck. "Incoming Glue"

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    Rubber buds

    • Written by Stephanie G

    I love how my Beats play and sound but I’ve lost so many rubber buds it’s ridiculous!! I’ve had to replace them with my old ones and also lost them all. They easily fall off.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    Troubleshooting

    • Written by Scander Z

    I want to know why my earphones dont turn on. It's the 2nd time I've had this issue and when I call support they tell me it might be the sweat. It specifically says that it's water resistant. So I've tried every troubleshooting and nothing works. I paid $200.00 for headphones to workout with and it hasn't held up its name. Somebody tell me what I can do

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    Poor Voice Call

    • Written by Chainz M

    If you need an earphones for music experience, then this is gonna be a great choice for you. But this device is really poor on phone-call experience. Background sounds louder then our voice, and become too noisy. So, i would not recommend this if you want a handsfree earphone.

    5 of 6 people found this useful

  • 3.0 out of 5 stars

    Would be great value for money, if it lasted

    • Written by Leon D

    I found the sound quality to be really great and the headphones were really convenient to carry around and store. Charging time was simply awesome, and its look was sleek. But, after only 5/6 months of usage, they stopped charging and would only display the red blinking light indicating low battery, and would not turn on. Unfortunately, I bought these headphones while in Australia, not where I actually live, in Europe. I was going to get a replacement by shipping since I have family there that could take care of it, but considering I went through the reviews and saw that this quality issue where they constantly stop working was more than in the majority of cases, I decided not to bother with the shipping and replacement. Quite sad... Amazing piece of tech, yet made obsolete in the majority of cases because of capitalism restraining it from being a quality item that lasts AT LEAST a year in most cases. I think it goes without saying that the price, which is high compared to other competitors, does not match the expectations of quality. You'd think you'd get a solid working product, and if it stops working, that that would be rare... But it's not. Oh well, I guess it's better to simply see if the AirPods 2 have great sound.

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    For non sports

    • Written by Chris V

    I’ve had these earphones for about a year now and overall they’re aren’t bad. Not great, but not amazing. I’ve have yet have a charging issue, they hold a charge for several hours as described, the sound is pretty good, base isn’t bad either. It would be nice if they stayed in the ear though. When doing a vigorous workout such as interval training and I’m sweating, they tend to pop out and it’s very annoying. Still not a bad earphone.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Broken earpiece

    • Written by Jose Z

    Hi just writing this because over the years I’ve had multiple beats headphone.. but I think that I’ve been patience with your product the last two recent pairs, have been less than durable and they really disappoint.. with thing a span of 6 month both of then have bronken in the ear bad. And one of them even had the wire breaking thru the plastic.. I don’t know when you guys decided to go lower grade material but I’m very disappointed.. The sound is great and I love it because they used to be able to handle the punishement but now I think I’m going to have to rethink if I’m willing to pay the 200 dollar for another pair..

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    expected more

    • Written by jorge D

    I've had my beats for a little over a year now and i used every single day sense i got them and never had a problem until now, and it just keeps blinking red and whit

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Disappointed

    • Written by Adam B

    I have owned the Powerbeats2 wireless and liked them enough to try the Powerbeats 3. What is with the piece of rubber that is supposed to be a carrying case? It is awkward to use and hard to get the whole accessory in the pocket compared to the previous hard protected zip up case. The charging port no longer has the rubber insert protector. Finally, the set just feels cheaply made compared to the powerbeats2. I think the usage time of 12 hours might be the only upgrade. Maybe I am glad I didn’t spend $350 on the new ANC headphones.

    2 of 3 people found this useful

  • 3.0 out of 5 stars

    Love them, but unreliable connection

    • Written by Stephen E from Liverpool

    I’ve had 2 pairs so far. I returned the first because of connection problems, then decided to get another pair a couple of months later in the hope it was an isolated issue. When they work they are fantastic - I love the automatic on/off as you put them in your ears/remove them. The sound is great and they don’t move at all while doing exercise. For the first week the new pair worked perfectly, then all of a sudden they disappeared from my iPhone’s Bluetooth list. Unfortunately the only way to re-pair them is with the case, so I had to wait until getting home. The phone recognised them as Powerbeats but not mine, so I had to manually re-pair, even though they were still showing as paired with my iPad. Then yesterday exactly the same thing happened with the iPad. So far since I re-paired them they have maintained the connection, but it’s frustrating not to be able to trust that they will definitely connect to your phone when you take them out of the house without the case. Seems to be a problem with the Apple H1 chip, because I’ve never had anything similar to this with any other Bluetooth earphones. Hoping an update fixes the issues.