• 2.0 out of 5 stars

    Not Sustainable...Broken Twice in A Year

    • Written by Jenna M

    When my Beat headphones are working, I love them. However that isn't the case. The first issue I had was a few months in where they stopped taking a charge. I received my second pair a few months ago and now these take a charge but the battery life went from days to <8 minutes. Do not recommend.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Doesn’t live up to beats quality

    • Written by Isaac B

    I have the 1st generation and they sound much better than the 3rd. The bass is very weak and I have to turn the volume up to 3/4 to get decent sound. I found that the standard earbuds that come with iPhones sound much better as well. They just don’t live up to their name. Beats kind of just did the bear minimum

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    I would love to give this five stars, but...

    • Written by Eli F

    Connection controls ruin an otherwise amazing headphone. If I connect to a device, I would like to be connected to that device, especially if I reconnect to it a hundred times over the span of five minutes. What possible use could there be between pinging a connection back and forth between two devices. If you don't mind ALWAYS shutting off the Bluetooth on the devices you don't use, or if you live on a technological island with one Bluetooth device, these are the earphones for you. Otherwise, stay AWAY.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Sound good, connectivity good, durability bad.

    • Written by Tyler B

    Loved the headphones for the two maybe three months I used em, after which they won't take a charge, turn on, led is off. The only wear and tear exposure they had was excessive sweating. Granted I'm a heavy sweater, but for adverting it's sweat and water resistance and it to break to such circumstances is annoying.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Great sound quality but the worst in terms of durability.

    • Written by Velly K

    The ear hook came off even without any rough use. Bluetooh isn't very effective sometimes. After using for long hours, ears start to hurt. Sound quality is great but the product could be designed better. Airpods are way better.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Power Beats Fell apart

    • Written by Marcus H

    My power beats worked well. They were kept in the case they came with when not in use. They literally begin falling apart after warranty period the control just broke and had to be taped to hold it together. A wire popped out the earpiece. The side where they plug in the casing popped off during a run. They are made horribly. I don't know if it is glue or what holds them together but with a little time that comes apart. I own two pairs and I have friends that have had the same issues luckily it started in the warranty period. It's $99 to fix after the warranty. not worth it.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Can't afford to replace over and over

    • Written by Diane K

    I have yet to have a pair last more than 6 months. Apple is good about accepting each pair for repair/replacement but then the repair/replacement dies within 6 month. Again, Apple is good about continuing the repair/replace cycle but I've done this go-round now at least 5 or 6 times. It is not good.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Sound quality fail

    • Written by Holly M

    I recently purchased my second pair of powerbeats first pair broke off around the circular part on left side and this new pair I'm very shocked at the sound they were emitting. It was very monotone and null. Regret this purchase for sure. The $**ll candy ones are cheaper and better sound

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Poor longevity

    • Written by Lauren S

    I have been a loyal beats costumer since High school. I’ve had Powerbeats wireless 2 & 3. The sound quality was great. However my most recent pair broke just after a year. I can not justify buying a fourth pair of the headphones when every time they break just over a year. So I decided to switch to a different brand and I have had a way more positive experience with the longevity of the new brand. I hope that Beats figures out a way to fix the problem because they I truly did enjoy using their product.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Disconnecting from phone

    • Written by Vince M

    I’m on my third pair they keep disconnecting from my phone and I have to keep going into my settings to reconnect them they all have done the same thing It is really frustrating I called customer service and they don’t know what to do about it

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Earpiece gets loose

    • Written by Ghalib S from North Stonington

    Have the powerbeats 2 and 3. both get really loose after you use them for ordinary exercise for about 6 months...

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Dying product for financial gain.

    • Written by Matthew D from Fargo

    Unfortunately my Powerbeats3 earphones refuse to turn on and connect to bluetooth devices after approximately 18 months of moderate use. I had the exact same issue with the original Powerbeats along the same timeline. Why would apple sell a product that lasts causing them to generate less revenue? The left hand knows what the right hand is doing.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Disappointed and surprised tbh

    • Written by Olivia H from Bedford

    I really liked these headphones! Emphasis on the past tense... got them as a Xmas gift so only had them for about 6 months and they’ve already crapped out on me! Won’t turn on, won’t take a charge, nothing. Honestly the sound quality was never that great, especially for beats, but I did like how they fit and stayed on so well, especially since I’m someone who HATES ear buds you gotta really jamb in there. Safe to I wish I’d read all these fellow scathing reviews before spending so much money on them... don’t know if They’re poorly made or not nearly as resistant to sweat as they claim but I’m so upset

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    • Written by Irshaad G from Chicago

    Issues started suddenly about a week ago. During a run, a loud screeching sound came thru the earpiece and the headphones disconnected from BT. From other reviews I've read here, I believe sweat got into the housing (note that these are supposed to be sweat resistant workout gear). I reconnected them and they seemed to work, but a couple of issues appeared since then: the playback / volume buttons stopped working, the battery was unable to reach full charge, battery life kept diminishing during use, and eventually it died and wouldn't start back up. All within the span of a few days.

    They lasted just shy of 2 years (with usage about 3-4 times a week for about an hour each time). The cost to service/repair them is more expensive than buying a new set. The cherry on top was that the Apple rep hung up on me when I expressed my frustration with the repair cost and told her they couldn't honestly expect me to buy a new set of these. Unprofessional.

    On a side note, I had frequent issues with these headphones falling out of my ears during runs, but that'll vary person to person of course.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    when it work & warranty issues

    • Written by David M

    These work great when they work. Since I purchased about 2 years ago they have been replaced twice. At a random time they would not turn on or charge so replaced. Now the wires that connect the ear piece are frayed and wiring is exposed. Chatted with Apple help. Replacements aren't covered under warranty so $99+ to fix. No thanks. Disappointing overall.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not up to Apple Quality

    • Written by Tim S

    The fact is that these earphones are not up to the expected standard for $200. Also not what you expect from a Brand owned by Apple. Worked fine for 12 months then started to fall apart as well as charging and connection problems. Will look elsewhere for replacement product.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not worth the price

    • Written by Leah B

    I had these maybe a year and they no longer charge. Tried to do a reset and that failed too. I have been a beat consumer from the start and I am highly disappointed these barely lasted a year. I could have found better on Amazon.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Worst Headphones

    • Written by Eric V

    These have been the absolute worst headphones and I regret buying them. First off, they do not work in cold weather (snowboarding) once the temp drops the headphones turn off automatically. Second, they are not comfortable to my ear. Last, the ear hook randomly fell off and apple said this was an accidental damage and would charge me $99 to repair them. I know JBL and others offer a lifetime warranty on their headphones. Overall a huge disappointment from this apply product. Would not recommend this to anyone.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Great sound, not durable

    • Written by Lady T

    I bought my powerbeats 3 from Best Buy and I was super excited given all the hype. First 5 months of owning them I had no complains, battery was awesome, easy to manage but they stopped working and thank goodness for the 1 year warranty I went to apple store and since them I have had 4 pair of headphones since the originals ones I bought, they are not resistant to sweat is my theory and given how much they are, I expected more.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not stable, sound quality gone

    • Written by Avril W from Hamilton

    They were good at first, but overtime with a lot of usage at the gym, running, sweating etc, headphones wear out. Started falling out of my ears with the smallest sized buds in place, and just being a hassle to keep up with. Would not re-purchase

    1 of 1 people found this useful