• 1.0 out of 5 stars

    On my second case, I give up

    My first case disintegrated so Apple gave me a new one. And a couple months later the constant battery charging is messing up my iPhone. So I took it off. Also the second case is coming apart too. I’m going to stick with a normal case until I can get back to an Apple store.

  • 5.0 out of 5 stars


    I put my phone on the roof of my friends car as I was getting out to grab my other stuff out of the backseat. I forgot i put it on the roof of the car and she ended up driving away and as i got into my house I forgot where I put my phone after a few minutes. So Then I went on my computer messaged her through there saying I think I forgot my phone in your car can you please check. At this point I’m starting to panic because she said it wasn’t in there she even pulled over and checked search the whole car, and said again it wasn’t in there. I then sent her a message saying maybe it’s on the roof of her car, she said she thought its not possible but then she pulled over again and thought maybe it is... and it was on the roof of her car!!! it made it 5.7km on the roof of that car, if it wasn’t for that phone case being the design it is and silicon my phone would be destroyed!!! Oh and it keeps my phone charged all day.

  • 1.0 out of 5 stars

    Total waste of money and terrible support from Apple

    At first the case was running fine then after a few months it started playing up (not holding charge then eventually not being charging at all). So I went to the Apple store and they gave me a replacement. I thought that would be the end of it but the replacement unit started to wear really quickly. The rubber outer layer started peeling and the corners started to crack and that’s from me rarely removing it from my phone. I took it to the Apple store and they REFUSED to replace it! They stated that I should have come in as soon as I started to notice the damage but going to an Apple store is not easy for me and I was not willing to go out of my way just to see them at the first sign of wear. I paid $170 for this unit and expect quality and good service but got total rubbish. I hope this message will prevent someone getting poisoned from a dodgy Apple like I did.

  • 1.0 out of 5 stars

    Not worth it

    I have had the product about 7 months now, I had to get a replacement because the first one ripped. Now the replacement case does not hold a charge, definitely not worth the price.

  • 1.0 out of 5 stars

    Awful, Awful, Awful

    This case is a joke!

  • 1.0 out of 5 stars

    Poor quality

    I was used this product for almost a year now. It's ok, the battery are working fine, it boost my iPhone 7 life over a heavy usage for a day, until it start to peel of like almost every reveiew of the product on this site.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Works Great until 1 Year

    I really liked my Smart battery case for 1 year 20 Days. Then the silicone on the top right corner started to disintegrate without warning. Since then the whole corner has just broken off. Apple claim this is 'wear & tear'. £100 for 1 year use of the product? What a waste.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    iPhone 7 Smart case

    Love it. Thinner than most charging cases and lighter which is really nice. Overtime though the case begins to peal and the silicone starts to come off. Otherwise a great case and I love the battery life.

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Pretty decent case

    I've had this case for a year and a half now.

    Originally when I got it, it was great. I love that I can charge it separately to my phone or together - great for nights out when I'm trying to speed up charging my phone. I think it lasts around 10 hours when I'm constantly on my phone.

    About a year or so in, the case started peeling. Probably due to my carelessness as I drop my phone a lot and the case takes the damage. A year and a half later it has peeled a LOT more and people say I should get a new case - but it doesn't really phase me because it still works the way it's supposed to.

    Two things I don't like:
    1) The fact that my phone is being overcharged ALL THE TIME. A button would be handy.
    2) I'd prefer that the back of the case is the same thickness because it feels weird the way it is.

    TL;DR - If you want a functional case that encourages your laziness, but will obviously deteriorate over time due to normal wear and tear, BUY THIS. It saves lives if you're going to be out of the house a lot.

    ALTERNATIVELY - Buy a phone with a bigger battery capacity in order to avoid needing this case. :)

    0 of 1 people found this useful

  • 1.0 out of 5 stars


    The case is breaking down after a couple of months of usage.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    Got a bad case of the peels like everyone else who bought this. I'm disappointed that Apple would put its name behind something so shoddy. Makes me rethink buying into their ecosystem.

    8 of 9 people found this useful

  • 1.0 out of 5 stars


    The battery function of this case is brilliant. However the actual case itself is awful. Silicone has torn and is peeling off the case, making it unusable. Apple told me this was normal wear and tear, it is also impossible for the silicone to be replaced. You have to pay for a replacement product at full price as wear and tear isn’t covered in the warranty. If not for the terrible quality of the material used and how short a time period the product has lasted (5 month) this would be a higher rating. But charging me £99 every time, even though only the silicone has broken down rather than the actual battery side of things is unreasonable and inexcusable.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    With many of the reviews on this product I'm very disappointed that I spent so much for something that held up for such a short period of time. The charging aspect is fine. The case itself doesn't hold up. Not cool Apple. I've spent thousands of dollars on your products and feel like I just wasted $100. Where's some buyer loyalty when it comes to replacing a product that you make that evidently isn't up to standard.

    10 of 12 people found this useful

  • 3.0 out of 5 stars


    The battery case works fine for me but over the time I have had it, my iPhone battery has been fully charged permenantly. Not a problem until my iPhone screen started to lift from the frame. I was told it was a common problem as the iPhone battery expands due to being overcharged! I have ordered a new battery replacement kit at £25 which is much better than having to buy a new iPhone.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Case Peels

    At first the case was great. Whereas most battery cases require you to flip a switch and charge with micro USB, this case required no work on my part to use and used lightning cables as an input. Win! Then after about 9 months the silicon at the top began to peel. After a year the case looked like garbage. Really disappointed in this poor build quality from Apple.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Won’t outlast phone

    I am disappointed this case will not outlast my phone. Falling apart and sporadically charges phone after less then a year and a half. Never dropped and just sits in my pocket most of the time.

    7 of 9 people found this useful

  • 3.0 out of 5 stars

    Works okay but could be improved

    It’s nice that it uses a lighting cable to charge and also to see the phone and case percentages separately. My only complaint is that it muffles the microphone too much and has to be removed for me to use speakerphone. I also think they could increase the miiliamp hours quite a bit.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Great idea but is unreliable

    On my 2nd one. 1st one lasted 10 days. 2nd one should be coming in the mail soon. Do your research on these they all seem to go to a point they will no longer take a charge. Then it's just another 9.99 case. There is no support to fix this issue. There are more reliable cases out there for the same money and they last longer than 10-30 days

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Huge Disappointment

    With the price tag being so high, I’m especially disappointed with the quality of this case. Almost every other day, my case will not charge. Sometimes if it does, it won’t charge all the way, and stop mid charge. I love the look and feel, but I’m so disappointed that I spent a lot of money on a case that does not run efficiently.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    External material peels off

    Jan 2016 to Apr 2018 (1yr 3m) - Great battery life, bits consistently peel off to from careful and basic usage.
    May 18 - Battery now will not charge at all.

    Not the longevity I would expect from an £100 product (whether Apple or not)

    9 of 11 people found this useful