• 2.0 out of 5 stars

    Sheds its outer skin like a snake

    • Written by PAUL H from Seal Beach

    Like many other customers, I have experienced the shedding of the outer layer on my red iPhone 7 battery case. The battery charger is great, but if quality is not consistent across the entire product, then the product itself is no better than its flaws. Anything displaying an Apple logo should represent the quality expectations associated with the brand. This case will make you wonder if perhaps, secretly, it is a 3rd party product wearing the logo of a brand it doesn't deserve to wear... while your trust for Apple products also begins to shed. 5 stars for the charging hardware and capabilities... reduced to 2 stars for the overall product quality and durability.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Smart battery case rips

    • Written by Katherine B from Fairport

    I don’t recommend spending the money on this charging case. The top half of the case is soft rubber and the bottom is a hard shell. When removing your phone it is very easy to tear the case. Apple refuses to cover a rip under the warranty. Very poor design. I won’t purchase this again.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Be Warned Product and Warranty Shocking

    • Written by Derek R from Edinburgh

    So I have purchased 5 of these cases now. Two for myself two for my wife and one for my mum.

    The case is great its slim, its apple and if gives you extra juice so you charge your phone less.

    They do not last long at all. They fall apart and don't stand up well to wear and tear you need to really look after them. My wife and I's first cases lasted 2 years but they had little rubber left on them It all pealed and the cases were full of holes.

    In June I bought her a new red case. She looked after it knowing it doesn't wear well. By xmas the corner had split where the rubber joins the internal plastic of the case. Its now hanging off and ripping more. I contacted apple both by online chat and a call and was told "This comes with a limited warranty (the apple accessory 1 year warranty doesn't apply to us) the reason is they feel this is normal wear and tear of the item. It happened when it was 5/6 months old and was well cared for with photos provided. Incredible apple feel a product can fail so quick and not be a manufacturing fault defect.

    I also bought myself a nice new black one in October to replace my old one. It has now started showing signs of rubber coming away and the rubber is splitting very slightly half way down the case. It is THREE MONTHS OLD!

    So BE WARNED apple do not warrant this unless the battery fails. They DO NOT LAST LONG

    I am going to follow this up with my credit card company who I paid for the item with see if I can claim through them. As much as I love the cases and bought one for my mum (did not last a year as well) giving them lots of praise they are not worth the money and apple should really hang their heads in shame with the attitude towards the warranty.

    I appreciate there are reviews raving about this case and I can agree with them but I bet if you asked the owners now about the cases they would tell you the same things as above.

    I will unfortunately not buy another it is not worth the £99 for how poorly designed and flawed it is.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great Case but Take off for Software Updates..

    • Written by Timur S from Laguna Niguel

    This case is of a great quality, and it adds up a whole lot of extra battery life; feels great in hand.

    WARNING: do not try to update IOs by connecting iPhone to a computer through this case. Always connect directly.

    My iPhone 8 kept crashing during installation of new iOS through the computer, until I took the case off.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Best Case + Battery

    • Written by Yousif K from West Bloomfield

    This case tends to have some issues from time to time but I have had many battery cases in the past (mophie and many others). This is definitely the best one. It is a little expensive but I assure you the expense is worth it due to free one year of apple care. If anything happens to the case then apple care takes care of it.

    Charging battery aside, the feel to the case is very nice and not slippery. It has some sort of material that is comfortable and easy to hold. It does not weigh much and it is the best case I have ever owned. Wherever, however, whenever my phone falls and hits the ground I'm not worried for even a second. This case handles falls very well and it does not get damaged or scuffed. I have had my phone for about 2 years now and it looks completely brand new without a scratch due to this case.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Not Worth Your Money

    • Written by Charlotte W from Sneads Ferry

    Although a great product when in working order, the charger on this case completely snapped off within 9 months of purchase. This apparently is not covered under the 1 year limited warranty.

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    Essential accessory

    • Written by daniel W from minster

    Now on my second smart case, the first lasting just under two years which I thought was more than fair use given the amount of drops it saved from phone from. Really can’t imagine having a phone without the extra juice this provides. In fact , I’m unlikely to upgrade my phone to a newer version until Apple release smart cases for newer phones ( it seems the 7 is the last to benefit from this case). Not found any issues with the functionality of the phone at all. Great product.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Really want to like this case

    • Written by Lisa B from Washington

    I really wanted to like this case. Yes, it does extend the battery life of my phone. I only use it on days I know I'm not going to be near a charger. I love that this is compatible with all Apple cords, chargers and earbuds.

    But I would love it better with an on/off switch. I think the battery depletes itself faster because it doesn't. I use this when traveling on the metro and walking around all day. I listen to music, read books and use the navigation app... the total battery life of the case depletes so much faster than if I just used my phone in low battery mode. (BTW, I tried turning my phone to low battery mode to see if the case battery would last longer....nope).

    On the next model, please add a way to turn the battery case on/off. Thank you.

    2 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by Pierce H from Caloundra

    The rubber started to split and fall apart after 1 month. I'm an officer worker so the case was never exposed to harsh conditions.
    Took it to an apple store and had it replaced. Was told that 'this is wear and tear on your behalf but we will replace it this time'.

    Tldr; they fall apart FAST

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Even with its faults I love it.

    • Written by Nicole B from Orlando

    As a long time Mophie user I was so excited when I first learned Apple made this battery case. My first Smart phone battery case from Apple lasted a little less than a year. I was then faced with the decision of whether to go back to Mophie (which never broke/died) or buyer another one from Apple. In my opinion, you just can’t beat the grip/feel of the Apple battery case. So, I bought another one. I’ve had this one for about 6 months. No major problems, but I do worry about the case killing my phone battery. But, then I remind myself that I probably won’t keep any phone for a few years so it’s not that big of a deal. And if it does kill my phone battery too soon I’ll just go to an Apple store and replace the phone battery. My point is that the case is just THAT good. Even with its flaws I love it more than my Mophie which never caused me the same concerns. The design is on par with Apple products. The case may not last years, and I do wish Apple would work on correcting the flaws, but I LOVE the case so much I can’t go without one!!

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Brilliant case! Worth the money

    • Written by Mia Le Bao N from Solihull

    Great case, my phone lasts much longer than before. Protects the phone well and is comfortable to use. Only downside, is it adds a little weight to iphone. However, you will get used to it.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Works well!

    • Written by John S from Hoboken

    I purchased this with a Red iPhone 7. I've had the combination for nearly a year with no issues whatsoever. I usually run my phone in "low power mode." In that configuration my battery lasts for nearly 2 full days. Yes, there's a bulge on the back but the battery has got to go somewhere. I really like having to use just a lightning cable to charge the whole setup. That makes it very convenient. I put a clear screen protector on the front and voila! The phone has been dropped a couple of times from over 5 feet with no damage to the phone at all. Thanks!

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Poor product

    • Written by Christine B from Bury

    I bought this red case for my son when it was first introduced in HK as I was told by the sales that it was in support of against aids. The case has now lost its flexibility and started breaking round the corners. It is no longer good enough to protect his iPhone 7. It is really the only poor product I have bought from Apple. I was trying to contact Apple to make a complaint but could not get through. If Apple customer service read this review, please get in touch with me.

    7 of 8 people found this useful

  • 4.0 out of 5 stars

    Great case, best I’ve had, with only one complaint.

    • Written by Justin W from Prescott Valley

    I’ll start by saying I’ve had this case for a little over a year and I will NEVER choose another case. This case is everything you could ever want in an iPhone case, it looks great, offers great protection, and essentially doubles the battery life.
    It is made from a very grippy rubber so It doesn’t easily slip in your hand or off the surface that it’s resting on.
    The additional battery life is unbelievable, and I haven’t noticed a decay in the phones battery as a result of using the case, as some other brands of “smart cases” are want to do.
    The phone protection is deceivingly good, I’ve dropped my phone face down, back down, and on all corners multiple times and the phone has come out without so much as a scratch.
    However, the only issue I’ve had is that this case has begun to deteriorate; no doubt after all the falls it has taken. The top corners have begun to fall apart and peel back so every time I put it in or take it out of my pocket the corners get caught on my jeans and peel off more and more. This has also happened on the middle left side of the case as well.

    So, all things considered, for $100 I’ve been more than satisfied with the case, it could just stand to last a little longer.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    IOS update crashed it...

    • Written by Shannon R from Greenville

    I have had this case since July and it worked great up until the
    IOS update. Now both the phone as well as the case drains, doesn’t
    Hold a charge as well as difficulty charging. It was fantastic before
    update now It’s just is junk.

    7 of 11 people found this useful

  • 5.0 out of 5 stars


    • Written by Renata D from Brook Park

    I've had this case since June (2017) and it has worked great! It did survive a fall to concrete. I was buying this case and I was worried based on what people have wrote about it, saying that after about a month, it stopped working, but I've had this for 5 months and it still works like it should. I use it everyday when I am in school and need to charge it after a long day. My phone goes from 14% to 100% in less than 1 hour. It is very quick. I recommend getting this case. It's perfect if you use your phone a lot!

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Great Color and Power!!

    • Written by Robert E from Burbank

    I love the color of this case! It's very eye catching, and adds a good rubber grip to the matte black iPhone 7. I thought about getting the (PRODUCT)RED iPhone 7 but I hated the white on the front, so this was a great way to get the red I liked, the black front, and extra power! The case works as one with your iPhone 7 so no need to have a separate Power button for the case, which eliminates all sorts of extra buttons, lights, and weight. It's very thin and gives the appearance of having a simple silicone case on. The iPhone sinks nicely inside the case allowing you to place it face down on any flat surface(even with a thick privacy glass screen protector on).

    11 of 13 people found this useful

  • 3.0 out of 5 stars


    • Written by Emily G from Ottawa

    When I first got this case I loved it, since I’ve owned other charging cases, as well as the external ones. I always forget to charge them so when I found out this one used the lightning cable I was sold. It lasted me about 3 months and then made my phone lock button stop working and then the reading on the battery case was clearly off. After taking my phone out of the case to reset my phone, my phone still displayed charging. The battery case would then not charge. I left it a day and plugged just the case in and it suddenly charged. I was happy so put the phone back in the case, only this time it didn’t read that the case was on. I brought the case to Apple to have the Genius Bar look at it and the guy basically told me that they had to order me a replacement one. I went and picked it up and it was quite clearly a refurbished one that smelt strongly of some disinfectant. I’m slightly disappointed in the quality of the case and even more so on the actions of Apple. It would have been nice to be told it would be a refurbished case up front.

    0 of 2 people found this useful

  • 4.0 out of 5 stars

    Great Case but it has a downfall

    • Written by Torrance P from college park

    Love the case. At first the color was too bright, I'm thinking it would be same color to the red IPhone but its brighter. I dislike that its no on or off button to the case your phone stays charging. Hopefully I don't have battery probs in the near future. I recommend that you buy if your always on the go like myself.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    This is brilliant!

    • Written by James M from Wakefield

    I am a heavy user of my phone - usually 20% left by Midday. But this case is making my phone last at a minimum a full day... Now people will cry... but a phone should... Nah, realistically no smart phone under heavy use will last all day. I have quite a few mail and social media accounts pinging things all day. I'm obsessed with photographing every piece of food I ever eat and making sure everyone knows where I am through location checkins, Bluetooth headphones and Apple Watch connected all the time and various other battery hungry applications going all day.
    This case is a lifesaver... Highly recommended.

    33 of 36 people found this useful