• 1.0 out of 5 stars

    I hate these earphones

    • Written by Janae D from Camden

    These earphones slip out constantly. They never stay in even if I am just sitting still. They slowly start sliding out and I have to push them back in with so much force that it actually hurts my ear. I even got some covers to help since for some reason apple decided to make their earphones out of the hardest material ever, but to no avail, they some how don’t even fit in my ears and they are still uncomfortable. I really wish I had not purchased these earphones. On a positive note, they do have incredible sound for the second they are in my ear before they start sliding out.

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    Extremely dissatisfied

    • Written by Rashelle B from Omaha

    I was really excited to get my airpods 2. I have to use both hands to get them to stay on my ears. I have to get them as far into my ear canal as possible, push in on it with one finger while I turn it towards my face with the other hand. I have to use so much force it is painful, but I paid so much for them I'm not just going to not use them. Even after this I can't move hardly at all or they come out. I can't even sing along with a song or eat. For the amount of money I paid, needless to say it upsets me. What research did you do that made you think one size fits all? A company as large as yours should really put more common sense into your products, but it seems making a ton of money is your main goal. For the price you're charging for these you should be ashamed. I own these, an iPhone X and an apple watch 4. You don't even want to get me started on the problems I've had with mu phone. Well I wasted alot money and am switching back to Android. Thanks for taking alot of money from me for nothing. I couldn't even write my review that I wanted because you didn't like a word, and it wasn't even a bad word. Pathetic.

    14 of 38 people found this useful

  • 2.0 out of 5 stars

    Not as it supposed to be,

    • Written by Shamsul A from North cheam

    I had a lot interest to buy but after bought it I am very upset, when I drive I cannot redial to any number, my waze navigation volume sometimes very low, suddenly up. Don’t know this tried to fix same thing unless use both earbuds, the other thing can’t volume up or down while driving. They should put all this as it’s very expensive.

    7 of 17 people found this useful

  • 5.0 out of 5 stars

    Literally the Best Apple Product

    • Written by Darsh K from Bolingbrook

    These AirPods are the best headphones hands down. They are so compact, fit so well in my ears, and I can take them anywhere. I found that I began wearing these headphones where I usually didn't because I would forget that they are in my ear and are just so discrete. Great job Apple for making these headphones. One of my best purchases.

    8 of 12 people found this useful

  • 2.0 out of 5 stars

    Bluetooth doesn't connect 60% of the time. Otherwise beautiful speakers.

    • Written by Kalle H from Freiburg

    I couldn't help but write my first review here. The AirPods are great, but: bluetooth connectivity is a disaster. I would say that 60% of the time the AirPods simply don't connect on the first try. You have to switch bluetooth off and on again, or reset the AirPods. This is the case with all my devices - my MacBook Pro, my iPhoneX and the Apple Watch. To be honest, most of the time I'm just trying to pair them. It's not Apple's fault. Bluetooth is a slow and outdated communication standard. Otherwise the AirPods are beautifully designed with amazing sound and good battery life.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Thought they were great......except...

    • Written by Keith F from Brentwood

    I loved them - the ONLY issue I had was they wouldn't stay in my ears! Broke my heart to have to take them back....

    5 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by Michael B from Austin

    I had the first version of the Airpods, and absolutely loved them! They worked perfectly, pretty much all the time. I have had nothing but problems with the new ones with the wireless case. They must not fit snug in the case or something like that, because more often than not i find that either the left or right airpod did not charge in the case. I never had this problem with the old ones. I even got apple to completely replace these a few weeks ago, and i have the same problems with the "new" (refurbished) pair. I wish i could get my money back...

    17 of 25 people found this useful

  • 4.0 out of 5 stars

    Do not use as often as I thought

    • Written by Samantha S from Reisterstown

    These are great if you make a lot of calls at one time. I feel like they are a pain to use on and off.. taking in and out.. and having to carry the case around to re-charge them.

    10 of 20 people found this useful

  • 1.0 out of 5 stars

    Not good for working out/too large to fit snugly in your ear

    • Written by Suzanne H from Alexandria

    I should have known better - the plug in earphones that come with the iphones never worked in my ears - always waaaay to big, like they were made for a very large man with huge ears. But I needed to headphones so bought these. When I go on a run I am constantly pushing them back into my ears and they have even fallen out of my ears on a run. When I'm locked into my Peloton bike and one falls off you can imagine the pain it is to click out of the pedal, stop your workout and retrieve the ear pod. I am hoping I can return them for something else. Apple - please make your headphones either in different sizes and don't advertise people exercising with these on because they don't stay in. They are best for sitting down listening to a book or something like that.

    28 of 50 people found this useful

  • 2.0 out of 5 stars

    Great for everything unless you’re a runner

    • Written by Travis S from Louisville

    I was so pumped to buy these. They connected easily, sounded pretty good, and the case was an awesome accessory. I then went to the gym. They stayed in while lifting weights, but with ANY TYPE of cardio, they’d fall out. I’d have to continuously push them in every 30 seconds. :( I ended up returning them and will probably go buy the wireless beats for $50 more.

    24 of 31 people found this useful

  • 1.0 out of 5 stars

    Innovative Idea, Awful Execution

    • Written by Adrian A from Dallas

    Die hard Apple fan here, until this purchase. I sit here and wonder how long Apple thinks they will get away with producing hardware inefficient products with flashy outer casings that make everyone drool. AirPods are a complete ripoff. Sure, they have great battery life (quite possibly the best on the market when considering their charging case), seamless connection between Apple devices, a great microphone, and a few other nice features.

    However, ask yourself, what are these features worth if sound does not consistently come through the AirPods when walking down the street. Yes, that's right, look it up. Search google, "airpods cut in and out when phone is pocket". You will find a thread on both Reddit and Apple.com dating back to AirPod's initial release, and still no solution exists. So just know, when you pay $150+ for AirPods, expect that when you're walking down the street with your phone in your pocket, the AirPods will simply not work.

    The reason for this? The Bluetooth antenna in the AirPods is of such poor quality that it can not deal with external interference. I have been an owner of several different pairs of wireless earbuds/headphones from JBL to Bose and not one has had this problem, because they don't cut corners when it comes to hardware, unlike Apple. I hope Mr. Cook at least spends some time reading the tens of thousands of comments about this issue on the internet, and then maybe Apple will reconsider their integrity.

    38 of 50 people found this useful

  • 5.0 out of 5 stars

    Really great air pods love them so much

    • Written by Jorge S from Clarion

    Love them to the end can't wait for the third gen

    20 of 28 people found this useful

  • 5.0 out of 5 stars

    they are great

    • Written by Aidan P from Southlake

    this is a great product and at first i thought well i can probably live without the wireless charging witch i can but the new model also bring the hey siri function witch i find to be very useful in manny applications and now you no longer have to double tap for siri and waist one of the functions but it also helps with the total hands off experience that i love about the airpods and while i think the upgrades may not be worth a extra 40 $ you defiantly notice them and they are truly a great product to use. that said if you want something that is going to cancel sound in any way or something that is going to have mind blowing sound quality you may want to look elsewhere.

    24 of 29 people found this useful

  • 5.0 out of 5 stars

    no joke

    • Written by Gustavo A from Sylmar

    feels like listening to music for the first time again

    17 of 27 people found this useful

  • 3.0 out of 5 stars


    • Written by Brittney K from Powhatan

    i actually love my airpods when they actually connect to my phone, it is extremely frustrating that i constantly have to reconnect them to my phone or wait forever for them to connect. they have great sound and are a great concept i just wish they would connect better and quicker - it’s kinda inconvenient for them to never connect when i need them to.

    25 of 42 people found this useful

  • 5.0 out of 5 stars


    • Written by Kevon S from EAGLE LAKE

    The best wireless headphones I’ve ever owned!!!

    19 of 24 people found this useful

  • 5.0 out of 5 stars

    these are the most amazing thing ever

    • Written by Samantha H from Oregon city

    these beautiful wireless ear buds are totally amazing and life changing
    some benefits are:
    no tangled wires
    no issues
    pocket size
    very beautiful
    small but never fall out
    compatible with any device

    22 of 25 people found this useful

  • 3.0 out of 5 stars

    Quality control — poor

    • Written by Stephen K from Sydney

    Audio quality is the same as AirPods 1, which is fine, slight improvements to connection, "Hey Siri" is a nice addition

    A few criticism and bad luck I guess:
    - Case lid moves left to right
    - I had to replace my first AirPods 2 as the mesh wire from the bottom of one of the AirPods was sticking out (bizarre, never happened before).
    - The second one, the mesh wire was placed weirdly and the seam in the plastic had a gap in it.

    Wireless charging issue
    - It CANNOT wireless charge properly with Belkin wireless charging plates (Apple partner) as it is not compatible (stated by Belkin).
    - It will charge through lightning however and depending on where you position your AirPods 2, it may charge on Belkin ones.
    - I've tested this at the Apple store with 2 different AirPods and their wireless chargers and it didn't work.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Great addition to the XS max

    • Written by Chris M from Mackay

    Can’t speak highly enough about these. Not a problem and works every time. Sounds amazing and can’t wait for next version I will buy every model moving forward like the phones.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Great AirPods

    • Written by Amelia Corin G from San Francisco

    These AirPds are sick! they let me have the best music whenever i wanna listen to something, these AirPods are really the best. I totally recommend these!

    15 of 21 people found this useful