• 1.0 out of 5 stars

    BAD BAD EXPERIENCE

    • Written by René D from Montréal

    Bought them... Workout with Them evrything went well.. then I went running and it start raining the right one Stopped in the minute..
    This Price for earphones that cannot take rain ...

    Dear Apple,
    As a user I wish I can run freely with music whatever the weather, I hope this review Will be appreciate with mindfulness and help improve the product. This kind of experience is making me leave "Apple" as a family in terms of earphones accessories.

    Thank you.

    24 of 29 people found this useful

  • 1.0 out of 5 stars

    Get the ones without the wireless charging case

    • Written by Zach W from Aurora

    The new pair is awful in comparison. The wireless charging case ones I have to unpair and repair and the old ones just work. Really bummed on this purchase.

    24 of 37 people found this useful

  • 1.0 out of 5 stars

    Extremely Disappointed and Disappointing

    • Written by Javier S from Ontario

    I really was looking forward to these version of Airpods, but starting off I would have to say they have been a waste of time and money. I have had to exchange my Airpods not once, twice but three times. Why, because for some reason each pair I have got the Airpods themselves charge to 100% but continue to charge without stopping. I have contacted Apple multiple times and they cannot even figure out what is wrong with their own product. My honest advice is that these really need to go back to the drawing board to figure out what went wrong.

    18 of 25 people found this useful

  • 1.0 out of 5 stars

    One size does not fit all

    • Written by Elena D from Tumwater

    I wanted to like them but I hate them instead. They're giant, do not fit right, and have no grip at all. Who thought that hard smooth shiny plastic would be great for the earphones? They are not made for talking. When talking or snacking my jaw moves and the earphones slowly but surely make their way out of my ears. One size does not fit all, Apple!

    49 of 92 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed!

    • Written by Barbara L from Waikoloa

    Sound is great when both buds work. I use them for my 3 mile walk/jog each morning. They must be charged each time. However, although I manually disconnect them when not in use they automatically turn back on and wear down the charge. I keep turning them off to no avail!!! Very frustrating!

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    I returned Mine

    • Written by Ahmed M from Jubail

    I received my pairs on 4/4/2019 and I had to return them after one week of usage.

    The right side one is always depleting much faster than the left one. I kept using them for a week to just confirm the situation.

    I forced my iPhone to forget them and pairing again. The same issue kept the same. I had to return them after confirming that the issue happened each time after full charge.

    33 of 61 people found this useful

  • 1.0 out of 5 stars

    I returned mine

    • Written by Milan R from Los Angeles

    I received these on Wednesday March 27. Two days after, I noticed the left AirPod doesn't charge properly. AirPods where in the case all night long and in the morning the case was charged 100%, the right AirPod 100%, and the left AirPod 75%. Last night I left 100% charged AirPods and the case on my desk. This morning I found the case 100%, the right 100% and the left 35%. I decided to return it.

    42 of 80 people found this useful

  • 1.0 out of 5 stars

    Nope

    • Written by Taylor S from Park city

    The original AirPods were great. No issues. Bought the 2nd gen ones because my original ones were getting pretty beat up from daily use. Nothing but issues with these. Half the time they don't connect to my iPhone 8 Plus or MacBook Pro and when they do, often its only just one side that connects and other is non existent. This is my second pair with the same issues. QA has definiley decrease. The case hinge also feels much flimsier and cheaper.

    7 of 13 people found this useful

  • 1.0 out of 5 stars

    Disappointment

    • Written by Frederic N from Irvine

    Just got a new pair less than a week ago. I used them all day until the case and the battery were both dead. I go to charge the case on the same Qi charger I bought from you guys and it wont even charge. Tried it on 2 other chargers and still nothing. Guess it's not worth the hype

    17 of 34 people found this useful

  • 1.0 out of 5 stars

    Won’t stop cutting out

    • Written by Kristen K from St peters

    I’ve had my AirPods for not even 2 weeks, majority of the time I can only get them to play out of one ear, while a good chunk of the rest of the time is spent listening to them constantly cutting out. $170 for garbage. I have tried resetting them multiple times, don’t recommend if you actually want to listen to music.

    108 of 221 people found this useful

  • 1.0 out of 5 stars

    Pretty Disappointed

    • Written by Siddhant P from Evanston

    After waiting for over 4 months for these, I am pretty disappointed with my purchase. The connection to multiple devices is not as 'Seamless' as described on the website. Also faced several issues connecting them to my iPhones and my MacBook. I have used them for about a month now and overall, I would not recommend these to other apple users. The only good thing about them is the battery life.

    30 of 67 people found this useful

  • 1.0 out of 5 stars

    ABSOLUTE TRASH!!

    • Written by Bracquin A from Honolulu

    Mine works for 52 seconds and then it disconnects, then reconnects after 10 seconds of nothing but only reconnecting the right AirPod. In order for me to get the left side to work again I would have to put both of them back in the case and then put them back in my ears for it to only disconnect after 52 seconds. I would not recommend this product to anyone. These are absolute trash and a waste of money!

    13 of 42 people found this useful

  • 1.0 out of 5 stars

    Easy to lose

    • Written by Kierra B from Memphis

    So I was standing in the kitchen talking on my phone with my AirPods. I picked up my 2 year old son then my left AirPod falls out. I tried to use Find My iPhone to see if I can make it buzz but my phone is only paired with the AirPod that I had. It lost connection with the lost one when it dropped. I’m pretty sure it wasn’t damaged because I re-enacted the scene with the one I still had and it was ok. I’m mad that find my iPhone lost connection with my missing AirPod when it’s in my house somewhere hidden. I wish I had help with this before I sneak and buy another one before anyone notice it’s missing

    37 of 92 people found this useful

  • 1.0 out of 5 stars

    Very bad

    • Written by Selim B from new hyde park

    The AirPods have the worst isolation ever with the worst design ever. The sound is good but no bass!

    103 of 313 people found this useful

  • 2.0 out of 5 stars

    Not a good fit

    • Written by Andrew I from Fairfield

    I really want to like these. The easy pairing and seamless transition between pulling them out of the case and having your music ready to listen is great. The same goes for things like using Siri, pulling one bud out to pause music and double tapping to skip tracks. I even like that some ambient noise is able to come in so that I can hear my surroundings. The problem, and an absolute deal breaker for me, is the fit for these is terrible. I tried so many ways of putting them in my ears, but they both slide out and practically fall out within 5 minutes every time. It's just impossible to keep them in and with that, they're pretty much unusable for me.

    41 of 53 people found this useful

  • 2.0 out of 5 stars

    defective

    • Written by Udayan S from Ronkonkoma

    I finally was able to find an Apple store with the wireless charger version of these new airpods. I used them for a few days and no matter what i tried, left ear bud was draining FAST. After an hour of being fully charged the right bud would be 85% while the left would be 12%. I tried everything they suggested to fix it, but eventually was declared defective. Unfortunately i had to return them. i'm going to have to wait to buy these when they're back in stock Mid-May.

    16 of 21 people found this useful

  • 2.0 out of 5 stars

    Bad, Frustrating, Disappointing

    • Written by Joanna M from Las Vegas

    I was so excited to get my AirPods, I'm an active person and enjoy running and working out along with using them at work. However, since I've started using the AirPods, I've experienced several flaws and am left frustrating and disappointed.
    Flaws:
    -They constantly fall out of my ears while I'm running
    -It's near to impossible to ever find out what the charge is at because it doesn't show up on my phone
    -As I'm constantly trying to keep them in my ear, I tap the sides and it's voice control which is SO annoying because when I'm trying to run I don't want to call anyone.
    -No way to turn the volume up on the AirPods.
    -If the case has battery juice left and I pull my AirPods out and get the dead sound, how is that possible??? They were just charging in a case that is fully charged.

    Long story short, I'm pretty disappointed and regret spending my money on this product.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Lasted me a month

    • Written by Tom S from Bellevue

    I recently bought the first generation Airpods at the apple store and I didn’t have the best experience from the start. When I went to go purchase my Airpods I was treated very rudely but was happy after that. I guess there better then the average earpiece but maybe not worth the price (I think my $40 PS4 head set is better). Then after under ONE MONTH the left airpod just stop working! I tried everything to try and fix it myself from resting them, turning off Bluetooth, shutting down my phone, and many more solutions I found online but still nothing. I’m just surprised that I paid so much money for this thing just to have it break (It could be worse but if I by something for that price I shouldn’t have to worry about it just quitting). Overall just don’t buy them there are better more helpful earphones out there.

    11 of 15 people found this useful

  • 2.0 out of 5 stars

    just ok

    • Written by Matthew G from Lyons

    so i’ve had the airpods for about a month now and they won’t connect to my iphone 6. now it may be my phone but i don’t think it is because they worked prior to today. also don’t connect them to other devices besides apple products because they don’t usually work. will be taking them to apple store.

    18 of 30 people found this useful

  • 2.0 out of 5 stars

    Good but not great

    • Written by Ritu S from Roseville

    I love apple products, and I was really excited to try out my airpods when I first got them. To my surprise I was very disappointed in them. They have a unique shape and are easy to connect. I could ask Siri something without having to old down my off button or anything and the tapping features on the airpods also worked without any problems, but in the end they don’t live up to all the hype around them. I’m not trying to hate on Apple, but the sounds quality on my other headphones that are not Apple headphones are way louder than the airpods. I can put the volume up half way on my airpods and they won’t be as loud as my other headphone. I asked a bunch of my friends and family to listen to the different to see if it was just me, but they all ended up agreeing with my statement. I love you Apple, but I won’t recommend these to any friends or family unless the sound on the airpods improves or unless they have terrible headphones and it’s worth it for them to get the airpods.

    8 of 11 people found this useful