Service and support from the people who know your Apple products best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single call.

Enjoy two years of peace of mind when you buy AppleCare+ for Headphones.

Every set of AirPods, Beats earphones or Beats headphones comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of S$39.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through

Two years of Apple-certified service and support coverage
24/7 priority access to technical support through
Get up to two incidents of accidental damage coverage1
Battery service coverage1

One stop for support

Minimise the amount of time without your headphones with Express Replacement Service

AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts by chat or phone
  • 24/7 priority access through
  • Carry-in repair3: Take your headphones to an Apple Store or an Apple Authorised Service Provider
  • Express Replacement Service

Hardware coverage

Get up to two incidents of accidental damage coverage1
Get battery service if it retains less than 80 per cent of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.

Service coverage includes the following:

  • Your AirPods, Beats earphones or Beats headphones
  • Battery1
  • Included USB charging cable
  • Up to two incidents of accidental damage from handling, each subject to a service fee of S$39

Software support

Whether you’re sitting in the comfort of your home or office, or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using Siri
  • Bluetooth connectivity

How to buy

  1. Purchase AppleCare+ with your new headphones.
  2. Or buy it within 60 days of your headphones purchase:
    • By calling 800-186-1087 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app