Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single call.

Enjoy two years of peace of mind when you buy AppleCare+ for iPad.

Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad and Apple Pencil coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of S$68 for iPad and S$42 for Apple Pencil.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.

Two years of Apple-certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com
Get up to two incidents of accidental damage coverage1
Battery service coverage1

One stop for support

Minimise the amount of time without your iPad with Express Replacement Service

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Carry-in repair3: Take your iPad to an Apple Store or an Apple Authorised Service Provider
  • Express Replacement Service

Hardware coverage

Get up to two incidents of accidental damage coverage1
Get battery service if it retains less than 80 per cent of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.

Service coverage includes the following:

  • Your iPad
  • Battery1
  • Apple Pencil
  • AirPort4
  • Included USB cable and power adapter
  • Up to two incidents of accidental damage from handling, each subject to a service fee of S$68 for iPad and S$42 for Apple Pencil

Software support

Get direct access to Apple experts for support using iPadOS and more

Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iPadOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (serial number is required)
    • By calling 800-186-1087 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app