PROMISE 4TB Apollo Personal Cloud Storage

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  • Overview

    PROMISE's Apollo is a small, quiet appliance that works with the Apollo Cloud companion app to easily manage storing data from your Mac, iPhone, or iPad. Store, access, share and manage records, photos, and videos from anywhere, using any device* with complete privacy and security—and no recurring fees. Excellent for your family, small business, home office, or small departmental group. Invite members into your trusted circle to use your Apollo. Each member gets his or her own private space and sharing control.

    Easy set up and use from anywhere

    You don't need to understand networking or how to hook up a computer to use Apollo. Just plug Apollo into your Internet-enabled router, start up the intuitive Apollo Cloud app downloaded from the App Store on your Mac, iPhone, or iPad, register your Apollo, and start storing and sharing from anywhere.

    Access personal data from anywhere

    You and members of your trusted circle can store content in and access each of your own private spaces on Apollo from anywhere over the web. Apollo supports up to 10 individual users total from a single device.

    Auto upload Camera Rolls and stream videos

    Each member can choose to automatically upload new content from their Camera Roll from all their iOS devices. They can also smoothly playback videos and other media content.

    Private space and sharing control

    You and each person in your trusted circle get your own private storage space on Apollo and can independently control what you want to share and with whom. You can share select content with non-members as well, just as in your Cloud accounts. Member quota management also lets you assign different amounts of storage space to each member as needed.

    Private and secure with easy backup and restore

    Rest easy knowing that all your data is stored safely and securely on your Apollo. In addition, all your access transactions over the web are encrypted. There’s also support for Time Machine, allowing automatic wireless backups. You can backup your Apollo to an external USB drive and restore to Apollo—all with a few taps on your Mac or iOS device.

    Social elements

    Friends and family can comment on and discuss shared files, photos, and videos within an entirely private environment.

    Streamlined, quiet, and sturdy design

    The attractive Apollo appliance fits neatly on a shelf, desktop, entertainment center, or tucked away in your closet. It's whisper-quiet and stays comfortably cool. A subtle LED indicator displays status.

    Highlights

    4TB of storage for all types of files without any recurring fees

    Easy to set up and use from Apollo Cloud app

    Access files via SMB sharing over the Internet using Apollo Anywhere

    View your private data, stream videos, or add content from anywhere on any device*

    Secure your data by mirroring two Apollo devices in separate locations over the Internet**

    Share Apollo among as many as 10 people—each gets private space and individual sharing control

    Private and secure, with backup or restore options

    Select actual size or megapixel images using Quick View (subject to connection speed)

    Run incremental Time Machine backups with Apollo Anywhere wherever there's an Internet connection

    Elegant, quiet yet sturdy design

    Ethernet and USB 3.0 connectivity

    Data encryption to secure your information

    What’s in the Box

    PROMISE 4TB Apollo Personal Cloud Storage

    Ethernet cable

    One power adapter and plug kit

    Quick start guide

    Reference card with serial number information

    Tech Specs

    Other Features: Data Encryption, Kensington Port, Sleep Mode, Time Machine compatible

    Connections: Ethernet, USB 3

    Power Source: External power supply

    Height: 5.6 in./14.3 cm

    Length: 7.5 in./19 cm

    Width: 2.4 in./6.1 cm

    Weight: 2.64 lb./1.2 kg

    System Requirements

    Operating System: Mac OS X v10.8 or later, iOS 8 or later, Windows 10/8/7/Vista, Android 4.4 or later

    Manufacturer Information

    Part Number

    Mfr. Part Number: F40HFCA00000000

    UPC or EAN No.: 704118107278

    Warranty

    Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

    Warranty: Two years; 90 days of free technical support

    Manufacturer Note

    *Requires an Internet connection to your Apollo unit and web-enabled, compatible iPhone, iPad, or Mac. **You must first sync each Apollo unit once locally before mirroring.

  • 2.0 Average
    2 out of 5 stars
    Number of stars Percentage Number of reviews
    • 5.0 out of 5 stars

      Time Machine compatible; auto external backups; flawless sync; silent...

      ...what more can I ask for? The Promise Apollo Personal Cloud Storage is an unusual device. It's not a NAS drive and it's not an external USB drive— it's so ...what more can I ask for? The Promise Apollo Personal Cloud Storage is an unusual device. It's not a NAS drive and it's not an external USB drive— it's something in-between. It does take a little getting used to, but setup is so simple and syncing so flawless I can explore its idiosyncracies when convenient, not while under pressure to get it up and running. UPDATE to information in earlier reviews: First, shortly after launch, firmware and OS updates made the Apollo Cloud compatible with Time Machine. Second, the Apollo Cloud has a USB port meant specifically for an external USB backup drive, and backups are automatic. WHY THE APOLLO? My home network includes NAS and USB drives and I'm regularly frustrated by multiple issues common to both: 1) The ugly, non-intuitive, laggy, and buggy web interfaces; 2) The lack of available, timely updates and support, and 3) Their unpredictability (as if beta versions haven't been released for months in advance). With every major OS X update I hold my breathe wondering "Will it mount?!." When I saw the Apollo Cloud, new in the Apple Store, I was intrigued. I've always dreamed of a reliable storage device with an Apple-like interface that "just works" for my primarily Apple products. I read what I could find about it and its manufacturer, Promise Technology and decided to give it a try. Though it works on other platforms, it's designed for Apple users first and is truly Apple-compatible. Further, Promise Technology has a lengthy history and strong commercial track record that I hope will translate well to this, its first consumer product. So far I'm quite happy with the Promise Apollo's performance and encourage others to consider the device. It just sits on my desk, looking pretty next to my Time Capsule, and quietly syncs stuff. It had no problem with the initial upload of over 8,000 photos and videos from my (optimized) iPhone cameral roll, either. I left the Apollo app open on my nightstand when I went to sleep and woke up to perfection. Now, everything syncs without me having to do a thing.

      • Written by Jill S from Lake Oswego

      69 of 80 people found this useful

      Is this review useful?Time Machine compatible; auto external backups; flawless sync; silent...

    • 5.0 out of 5 stars

      Fantastic

      Great product, very easy to use, easy to set up, works every time without a glitch.

      • Written by GENE K from CHICAGO

      45 of 62 people found this useful

      Is this review useful?Fantastic

    • 1.0 out of 5 stars

      Not Worth the Money

      I purchased this device some time ago and have gone through several updates. I find it difficult to configure and quite limited in it's functionality. For exa I purchased this device some time ago and have gone through several updates. I find it difficult to configure and quite limited in it's functionality. For example, I wanted to use it as a means of sharing my music library with members of my family. However, the iPhone app. only allows you to access and play music cut-by-cut, not by album. As such it is virtually useless. I contacted PROMISE and they 'put that functionality in the queue for future development'. For file sharing, it is probably acceptable but it is slow, overly complicated and really not up to the quality that I would expect from an Apple-endorsed product. I have disconnected and removed the app. from my Mac (not an easy process in itself).

      • Written by Blair K S from Burlington

      19 of 24 people found this useful

      Is this review useful?Not Worth the Money

    • 1.0 out of 5 stars

      Don’t buy or regret later !!!!!!!

      I bought 2TB Apollo cloud and it’s peice of junk. I wished I could return it to Apple store sooner after its first use , unfortunately it’s almoat two weeks ove I bought 2TB Apollo cloud and it’s peice of junk. I wished I could return it to Apple store sooner after its first use , unfortunately it’s almoat two weeks over from the retun date. Camera upload to Apollo taking forever and never finished , I had to manually create folders to move pictures manually to cloud. Opened help desk ticket but either they are not knowledgeable or don’t know what to do. I tried to take backup to USB but it’s failing too and backup screen close so quickly even I could not read error message. I am planning to sale it on eBay as well. Completely dissatisfied and don’t recommend anyone to buy this total waste money of money.

      • Written by Noureen H from Markham

      4 of 4 people found this useful

      Is this review useful?Don’t buy or regret later !!!!!!!

    • 1.0 out of 5 stars

      Don't buy it!

      Data uploading/dowloading are too slow. Making a new folder and arranging data not possible due to slow data process. I want to access the files and remove al Data uploading/dowloading are too slow. Making a new folder and arranging data not possible due to slow data process. I want to access the files and remove all of them them to other storages, but it takes forever. gave up on it.

      • Written by Yoon kyeung L from Seoul

      5 of 5 people found this useful

      Is this review useful?Don't buy it!

    • 1.0 out of 5 stars

      Unreliable !! Don't Buy

      We used to buy Apple Time Capsules for NAS which worked faultlessly with Time Machine. As each TC reached capacity, we archived it and replaced with another, be We used to buy Apple Time Capsules for NAS which worked faultlessly with Time Machine. As each TC reached capacity, we archived it and replaced with another, been doing it for years. However, $569 for 3TB and unused features (router, wifi, 4 ethernet ports) didn't make economic sense when Promise Apollo offered 4TB for $379. So after 6 Time Caps we bought 2 Apollos. They are unreliable. Some days an alert, "No backups for 14 days," but we saw it last night complete one, verify it and cleanup - or did it really backup after all? Other times an alert, "Identity of Apollo has changed," yet others on network are backing up okay. A "Back Up Now" through TM will fail, “Disk image couldn’t be created,” and “Waiting to complete first backup.” First backup !! That was done months ago. We hope our precious data is safe. Then tomorrow all this starts over where the user experiencing problems yesterday is okay but a different user has trouble. Apollo might work okay on a single user basis where it’s permanently connected to one PC, maybe, but it doesn’t perform well on our small network of 7 users and being disconnected and stored each second night. The anxiety and stress of not knowing whether backups are error free or working at all isn’t worth it.

      • Written by Steven H from Northam

      8 of 8 people found this useful

      Is this review useful?Unreliable !! Don't Buy

  • Answers from the community