PROMISE Apollo Cloud 2 DUO Storage

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  • Overview

    PROMISE's Apollo Cloud 2 DUO is a private cloud storage device that works with the Apollo Cloud companion app to easily manage storing data from your Mac, iPhone, or iPad. Store, access, share, and manage files, photos, and videos from anywhere, using any device* with complete privacy and security—and no recurring fees. Excellent for your family, small business, home office, or small departmental group. Invite up to 40 members to use your Apollo. Each member gets his or her own private space and sharing control.

    Easy set up and use from anywhere

    You don't need to understand networking or how to hook up a computer to use Apollo Cloud 2 DUO. Just plug Apollo Cloud 2 DUO into your Internet-enabled router, download the Apollo Cloud app from the App Store on your Mac, iPhone, or iPad, register your Apollo Cloud 2 DUO by scanning a QR code, and start storing and sharing from anywhere.

    Private space and sharing control

    Apollo Cloud 2 DUO supports up to 40 individual members. Each member has his or her own space on the Apollo Cloud 2 DUO. Owners can share all of their capacity with members or adjust their capacity depending on the members' needs. But most of all, Apollo Cloud keeps personal data personal. Share what you want, when you want to from anywhere and on any device. You can also share content with non-members using date-expiring public links, the same way you do in your cloud accounts.

    Auto upload Camera Rolls

    With the swipe of a finger, each member can choose to automatically upload new content from their Camera Roll on all their iOS devices. Not only does Apollo Cloud 2 DUO store your content, it lets you play back your videos and music and view your files from anywhere. Apollo Cloud 2 DUO also features facial recognition and geotagging of all your images. Smart Albums automatically create albums based on places you have been and keeps your images organized.

    Private and secure with easy backup and restore

    Rest easy knowing that all your data is stored safely and securely on your Apollo Cloud 2 DUO. In addition, all your access transactions over the web are encrypted. There’s also support for Time Machine, allowing automatic wireless backups and incremental backups from anywhere in the world. You can even back up your Apollo to an external USB drive and restore to Apollo—all with a few taps on your Mac or iOS device.

    Social elements

    Friends, family, or co-workers can comment on and discuss shared files, photos, and videos within an entirely private environment.

    Quiet, attractive, and stylish design

    The all-new design of the Apollo Cloud 2 DUO fits neatly on a shelf, desktop, entertainment center, or tucked away in your closet. It's quiet and stays cool with a hot-swappable fan. Apollo Cloud 2 DUO also features a capacitive touch button that has a LED halo that indicates the state of the Apollo. If there is a problem the light will change color.

    Highlights

    8TB of storage in RAID0, 4TB of storage in RAID1—select whichever you prefer

    No monthly fees

    Easy to set up and use from Apollo Cloud app

    Time Machine compatible

    Access files via SMB sharing over the Internet

    Facial recognition, geotagging of images, and Smart Albums

    Gigabit Ethernet and USB 3.0 connectivity (for import, export, and backup)

    View your private data, stream videos, or add content from anywhere on any device*

    Secure your data by mirroring two Apollo devices in separate locations over the Internet**

    Select actual size content or scaled down versions if your bandwidth is limited

    Elegant, stylish design

    What’s in the Box

    PROMISE Apollo Cloud 2 DUO Storage

    Ethernet cable

    One power adapter and plug kit

    Quick start guide

    Reference card with serial number information

    Tech Specs

    Other Features: Data Encryption, RAID support, Sleep Mode, Time Machine compatible, Upgradeable / Expandable

    Connections: Ethernet, USB

    Power Source: External power supply

    Height: 8.25 in./20.95 cm

    Width: 4.75 in./12.06 cm

    Depth: 5.38 in./13.65 cm

    Weight: 8.8 lb./4 kg

    System Requirements

    Operating System: Mac OS X v10.8 or later; iOS 8 or later, Windows 10/8/7/Vista, Android 4.0 or later

    Manufacturer Information

    Part Number

    Mfr. Part Number: F40AP2B00000000

    UPC or EAN No.: 704118122998

    Warranty

    Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

    Warranty: Two years

    Manufacturer Note

    *Requires an Internet connection to your Apollo unit and web-enabled, compatible iPhone, iPad, or Mac. **You must first sync each Apollo unit once locally before mirroring.

  • iPhone Models

    iPad Models

    iPod Models

  • 2.5 Average
    2 out of 5 stars
    Number of stars Percentage Number of reviews
    • 5.0 out of 5 stars

      Best Network Storage Drive for Home Use

      I have been on a long search to find a way to store all the family photos and videos from the last ten years in a manner that is protected from loss (RAID setup I have been on a long search to find a way to store all the family photos and videos from the last ten years in a manner that is protected from loss (RAID setup with two drives), easy to sort and access and easy to share with outside friends and family. I started with Western Digital MyBook Mirror. The setup was hard and confusing and it was horrifically slow. I then got a QNAP drive T251A, which worked well, but hard for non-IT people to use. I finally got this DUO today. It literally took 2 minutes to setup from my iPhone. The MAC also setup in one minute and the drive was then just available in both the app and the connected server list as a mounted drive. Super easy to get going. The transfer speed are excellent and there is no slow-down from iPhone app when you start a video or look at a picture, it just starts. The app is intuitive and easy to use. I have noticed that the facial recognition component just works out of the box. I am not sure how the geotagging works and unfortunately the instruction manual does not address either of these features. The airplay functionality is built-in well to stream to the tv. Even though I have airplay, it would be nice if they updated their app to work on the Apple TV also. Overall, best NAS I have tried for home use.

      • Written by Sanjeev M from Chicago

      41 of 42 people found this useful

      Is this review useful?Best Network Storage Drive for Home Use

    • 1.0 out of 5 stars

      Frustrating beyond belief

      Such a tantalizing product. Apparently if it works well it's the best personal cloud storage available. Unfortunately, I endured endless frustration with nothin Such a tantalizing product. Apparently if it works well it's the best personal cloud storage available. Unfortunately, I endured endless frustration with nothing ever quite working right (firmware update, user registration, resetting, connection from Mac). Based on my experience I can't recommend this product; it should Just Work—it doesn't.

      • Written by Malcolm C from Cupertino

      18 of 20 people found this useful

      Is this review useful?Frustrating beyond belief

    • 1.0 out of 5 stars

      Does not work as advertised

      I am a small business owner and purchased two of these items to take advantage of their advertised mirroring capability to keep my data is two separate location I am a small business owner and purchased two of these items to take advantage of their advertised mirroring capability to keep my data is two separate locations while their internal software took care of ensuring a complete data set in both locations. The mirroring process is to load your data on one unit and then start and finish the mirroring process locally after which the units can then be kept in separate locations. I had approximately 1.5 TB of data to mirror but the mirroring process failed. I re-attempted multiple times with the same result. As each time took at least a day to attempt and then report that it had failed, I kept the units past the time when the Apple Store would take the units as a return (14-days). I have asked for a refund from Promise with a report of no expectations of a refund (only an exchange of a possibly faulty unit). I have spent way too much time attempting to set this system up and am not at all pleased with the product. Buyer beware!

      • Written by Brian H from Eagle

      17 of 19 people found this useful

      Is this review useful?Does not work as advertised

    • 1.0 out of 5 stars

      Does not work as advertised

      I am a small business owner and purchased two of these items to take advantage of their advertised mirroring capability to keep my data is two separate location I am a small business owner and purchased two of these items to take advantage of their advertised mirroring capability to keep my data is two separate locations while their internal software took care of ensuring a complete data set in both locations. The mirroring process is to load your data on one unit and then start and finish the mirroring process locally after which the units can then be kept in separate locations. I had approximately 1.5 TB of data to mirror but the mirroring process failed. I re-attempted multiple times with the same result. As each time took at least a day to attempt and then report that it had failed, I kept the units past the time when the Apple Store would take the units as a return (14-days). I have asked for a refund from Promise with a report of no expectations of a refund (only an exchange of a possibly faulty unit). I have spent way too much time attempting to set this system up and am not at all pleased with the product. Buyer beware!

      • Written by Brian H from Eagle

      17 of 19 people found this useful

      Is this review useful?Does not work as advertised

    • 1.0 out of 5 stars

      Frustrating beyond belief

      Such a tantalizing product. Apparently if it works well it's the best personal cloud storage available. Unfortunately, I endured endless frustration with nothin Such a tantalizing product. Apparently if it works well it's the best personal cloud storage available. Unfortunately, I endured endless frustration with nothing ever quite working right (firmware update, user registration, resetting, connection from Mac). Based on my experience I can't recommend this product; it should Just Work—it doesn't.

      • Written by Malcolm C from Cupertino

      18 of 20 people found this useful

      Is this review useful?Frustrating beyond belief

    • 2.0 out of 5 stars

      Work okay at local wifi but always unable to remote login via iMac in

      This drive locates at home and It's okay to access with WiFi but always not able to login in through internet. It's odd to prompt a message with "incorrect pass This drive locates at home and It's okay to access with WiFi but always not able to login in through internet. It's odd to prompt a message with "incorrect password" or "incorrect email" when all input is absolutely true.

      • Written by Miford L

      9 of 12 people found this useful

      Is this review useful?Work okay at local wifi but always unable to remote login via iMac in