• 4.0 out of 5 stars

    Military grade performance

    I'm a soldier in the US Army and I spend a lot of time in austere environments. I have had a lifeproof nuud case on my 5c for about two years now and it has protected my phone from dirt, dust, rain, snow, and even submersion. Bottom line up front this case will protect your phone. However I have destroyed 2 cases in a 2 year period, getting approximately 1 year out of each case. The reason I rated this case so highly is the manufacturer's warranty and their commitment to customer service. Every time I damaged a case I called and had a new one sent for only the price of shipping. No red tape and no hassle, just quick professional service. I will always use this companies product to protect any phone I have or will have in the future and I would recommend it to anyone.

    9 of 14 people found this useful

  • 4.0 out of 5 stars

    Overall pleased

    I've had this case for about 8 months and have been very pleased with it. I don't use it underwater (not sure how well it would work with a touch screen anyways), but have dropped it in a couple puddles and in the bath a couple times and did not have a problem... and in the snow a few too many times now that I think about it. More consistently, I use the waterproof feature in the shower for music and take runs while its raining/snowing without having any issues, which has been great to not have to worry about. I've had iPods die in the past because it will start randomly down pouring during a run (if you live in CO, you'll understand how fast the weather can change!), and this was the main reason I bought this case... and it has been well worth it.

    Last week I had my first problem: a cracked corner of the case from a few feet drop. Granted, I have dropped it fairly consistently and have not had a problem except for this one time. I called their customer service, and truly am beyond pleased. A couple of the letters on my serial number are smudged and aren't really legible, and the representative spent a half hour with me on the phone trying to put every combination of letters where the smudged number were until we figured it out. They provided a new one covered under warranty at the cost of a shipping fee. Seriously, terrific customer service.

    I would give it 5 stars based off of my own experience. I'm giving it 4 stars, however, because I have had friends who have dropped theirs with the phone shattering, but the case unharmed... or had issues with the water sealing. In these cases, Lifeproof does not cover any damage to the phone itself: it only covers their case. Additionally, I have a difficult time hearing some people with these cases while talking on the phone (pretty much sounds like they are down a well), but I have not had this issue myself.

    13 of 16 people found this useful