• 1.0 out of 5 stars

    Defective - tuns off at random

    • Written by John F from Orwell

    After using the plug for 24 hours, it is very clear that this plug has a very serious problem: It turns off all by itself at random. This happened to me 6 times in one day. I wondered if this was unique to my individual unit, but after reading the reviews on amazon I realized that other people are having exactly the same problem. I am returning it for a refund.

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 4 months

    • Written by Rohit W from Sunnyvale

    - The plug worked ok for 4 months, was plugged in and working fine, but one fine day suddenly stopped
    - All the documentation included with the item, and online is out of date. Kept mentioning press a button on the side to reset. There is no button on the side
    - Called customer support, very courteous and available on Sunday. They also repeated the same instructions - to press the button on the side. When I mentioned there was none, they went to the lab to get a real product to check. Found out there was no button and that the LED in front not side was also the button. Pressing that did not reset.
    - Started a case, so will probably be replaced under warranty.
    - The customer service person asked where in the world I was calling from - which is understandable - as they have different product versions in different parts of the world. However, the people working on the case started the case by asking the same question over email.
    - One star, as it has been forever since I bought something which stopped working within few months and under warranty. Not the best use of my time to follow-up on warranty. Have bought similar products from iDevices which have been working fine without needing any special attention.

    11 of 19 people found this useful

  • 1.0 out of 5 stars

    turns off by itself

    • Written by Murat T from Novato

    This would be a 5 star product, if it actually worked.

    I hooked it up to a wall air conditioner. It turns itself off randomly every couple hours. In one day it will turn itself off 3-5 times.

    I tried multiple units and they all produce the same problem.

    13 of 24 people found this useful