• 1.0 out of 5 stars

    Died after 18 Months

    For how expensive this is, it should last WAY longer than 18 Months, but now I have a dead monitor that I spent $1000 on and can't do anything about it.

  • 1.0 out of 5 stars

    This display has some serious issues

    We bought a bunch of these in early 2017 and 9 out of 10 of them have some serious issues...From random rebooting, to USB-C problems, all with the latest firmware...We cannot recommend these monitors at all. Our old Thunderbolt Display's worked great, we thought we would "upgrade" to these LG's, but they were in fact a downgrade. Also the picture quality leaves a lot more to be desired...Even with the latest firmware updates and hours on the phone with LG, the issues all still persist.

  • 1.0 out of 5 stars

    Screen burn-in problem

    Not even one year old and having screen burn problems. Not recommended.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Stunning Display

    I'm only 2 days into owning the 27" version; so, if anything changes, I'll update my review.

    Right now, I'm beyond thrilled. This is the best display I have ever owned. It's basically a giant Retina display. It is so clear that I could even go without my glasses if I needed to.

    Setup was a breeze. Just take it out of the box, plug into power, and connect the USB-C cable to the Mac and the the display and you're done. Access to the USB-C ports is so simple compared to monitors that try to hide them behind an access cover.

    I do have one complaint. I've been unable to register my purchase because of the location of the serial number. Apparently it's hidden behind the display stand connection of the back of the display. The model number is also placed at the bottom of the display; so that you have to lay it down flat to get a picture of the very fine print label.

    Unfortunately, I have to use 2 different MBPs for work; so, I thought I had to stick with my old Dell display for one computer and the UltraFine for my other. However, I just discovered that I can use a Thunderbolt adapter for my older MBP to also connect to this display. Now, I can just switch out which MBP is attached to my display. It won't be super convenient, but it will be better than having 2 monitors on my desk.

    Right now, I think you can't go wrong with this display. It's very pricey, but worth it!

  • 5.0 out of 5 stars

    Best display I've ever had

    Everything runs smoothly with my 15MBP 2017, wakes up, sleeps, finds wifi and everything. And the colours, the contrast, it's divine.

  • 3.0 out of 5 stars

    Nice monitor, but slows on screen recording even w/latest MacBook Pro

    I like the 27" monitor, I have poor vision. It's beautiful, but I also need to record screencasts for students. Have tried Quicktime and Screenflow, both have jumpiness, like cursor hops from location to location instead of smooth transition. No problem when recording on just the MacBook Pro retinal display. Activity Monitor doesn't go above 30% total usage. Display settings don't help - prefer Scaled, Larger Text (for vision) and a big cursor, but any setting gives cursor jumpiness. I'll be returning this simply because I need smooth screen recording.

  • 1.0 out of 5 stars

    Nothing but trouble

    Please Apple, reintroduce your own display. My old 4K Thunderbolt display always worked perfectly. This LG Ultrafine gives me nothing but trouble. Needs calibration every single time I start up. Since OSX High Sierra 10.13.1 the screen is blurry. LG Screen Manager 2.08 does not react. Sigh... Cost a lot though & sells through Apple Store, so my expectations were high enough...

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Panel frequently powers off when connected

    The actual quality of the panel is great, however it frequently will power down/disconnect from my MBP and then reconnect several seconds later. MacOS will of course respond by moving all connected windows back to the internal display and then move them back when the monitor "reconnects". I've ensured the cable is securely fastened, and since I'm using a two arm VESA mount system, neither the laptop or monitor are moving. Often I can resolve the issue temporarily by rebooting the MBP, disconnecting power to the monitor, waiting a few, reconnecting power to the monitor, doing a factory reset of the monitor, again rebooting the MBP and praying.

    Other times disconnecting the panel will cause macOS itself to become unstable, leaving my laptop in a state in which nothing is being rendered on the internal display, touch bar, etc. and the only option is to hold the power button down and hard reboot it.

    It's a nice panel, but it's completely unusable. I'm now on my FIFTH, yes FIFTH warranty exchange of this panel with LG, and let me tell you, the process isn't seamless. If you do buy this monitor, keep the packaging, because you're going to need to ship it back to LG a few times.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Terrible burn in

    The screen has insane burn-in/image retention after a couple months use. Putting up any white image on the screen for about a minute or so will leave it there burned in for hours/days. I have never seen it this bad on any other monitor.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    A huge step backwards from the Thunderbolt Displays of past

    Image panel itself is great but this does not deliver on the promise of being a single cable solution for an on the go professional. No network, no Thunderbolt support for downstream devices means no effective way of connecting to and using external storage. Buggy/inconsistent support by macOS leads to lots of visual artifacts/glitches. Very disappointing.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Beware not a good display even after firmware update

    Hello,

    We bought a few of these LG 5K displays for our office and out of the 4 we bought, 3 of them all have the same issue. There is massive ghosting on these displays. We even installed the latest LG Firmware fix and that did not do anything, in fact, it made matters worse. Also if you ever have problems you have to call LG Support and not Apple since its a LG Product.

    I cannot recommend these displays. They are problematic and don't live up to the expensive price tag.

    13 of 14 people found this useful

  • 4.0 out of 5 stars

    Great monitor - LG needs to fix the firmware

    Its beautiful working on this monitor. It is paired with a MBP15 with TB. Some issues at first (March 2017) when waking up etc do not exist any more. After some update everything was fixed (I dont remember when though).
    At home I have a 27 iMac and I use this at work.
    I love that everything is at the same place for a seamless experience when working - but I now I can see pixels on the other monitors, including the one at home.
    - A negative issue is that it gets a bit wobbly depending on the desk which is annoying - especially when you type aggressively.
    -LG's firmware is extremely poor quality, offers nothing and doesn't do what it is supposed to do (known issue until now October 2017)

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Horrible Display With Ghosting

    Horrible display with ghosting. Purchased after Apple/LG fixed all the issues but they don't seem to care. Spent $2,000 after import fees into my country plus $300 in shipping. Yeah... a complete ripoff. I couldn't be more disappointed with my setup. Never have I spent this kind of money on a display and I never will again. A piece of trash for this price. Wait and get something more affordable. The cables have no routing...

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Great display, firmware will not update

    The monitor itself is pretty fantastic from a viewing perspective. However I had one die completely (would no longer power on) and it took 3 weeks to get it replaced under warranty from LG. Even with all the issues I would buy again for the viewing quality.

    As another reviewer has stated, there is a new firmware version (3.04) for the monitor that fixes the audio output range to make it useful, and also apparently fixes some instability with USB devices. However my monitor also will not update the firmware due to the same issue. It always shows as up to date with 3.01. LG does not provide the firmware as a separate download even though the LG software manager has the ability to import one as a file. This is incredibly frustrating.

    I wish Apple would sell and service the monitor so we wouldn't have to deal with bad LG support.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Fails to update a necessary firmware update

    The screen is ok-ish, don't like the ghosting on the screen.

    But the biggest issue is the firmware of the screen, there is a new version. You have to use the LG Screen manager software and that checks an URL for the latest firmware. That this URL returns a "NotAllowedPage" error, shows basically all the love Apple and LG don't have for this screen.

    Apple, please tell someone at LG to fix this! Been calling LG for the issue and they just don't understand.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Great Monitor when it works - but really unreliable USB-C

    The LG Ultrafine is great once it works, but it is plagued by unreliable USB-C operation:

    - about 2 in 3 times I connect my MBP 13" late 2016, the USB-C peripherals connected to the LG does not get recognized. Usually the monitor needs power cycle, sometimes disconnecting/reconnecting the Thunderbolt/USB-C cable helps.

    - about 1 in 5 times I connect, the LG monitor remains black and the MBP does not see a secondary monitor at all. Needs a power cycle

    - once in a while, some or all USB devices connected though the built-in USB-C hub stop working. Sometimes reconnecting individual devices helps, sometimes the monitor needs to be reconnected or even power cycled.

    These issues are annoying, but did not harm my work flow too much - just getting started is not plug-and-play as it should, but more plug-unplug-replug-powercycle-replug-play, but then the monitor worked all day except for occasional USB problems.

    However lately the LG started to turn black and loose all USB-C connectivity all of a sudden in the middle of work, not recoverable except by power cycling it. Now *this* is no fun any more, and I fear I have to return and exchange the thing after only about 5 months.

    All of this with macOS Sierra 10.12.6, and (according to LG Screen Manager) latest monitor firmware.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    1 Failed in the first few weeks and it's replacement failed 6 months later

    I purchased two of these in late march. One has worked flawlessly, the other started getting video flickering issues a few weeks into using them. Apple allowed me to exchange the defective monitor and all was good (kinda) until late September.

    The replacement monitor would not turn on (show a picture) and was causing my mac to freeze when it was plugged in. Currently waiting on LG to contact me with return instructions.

    If I had to do this all over again I would not have purchased this monitor. They are beautiful but the reliability or lack there of is incredibly scary.

    16 of 16 people found this useful

  • 5.0 out of 5 stars

    problems resolved?

    I've had my 27" LG Ultrafine 5K Display for almost 8 weeks now, using it with my MacBook Pro 15". I've been mindful of the problems reported in the reviews here. To date, I haven't experienced or noticed any of them. Perhaps LG has been paying attention and making improvements accordingly? For what it's worth, my experiences have been nothing less than those advertised by Apple/LG. The display has lived up to my needs and expectations. No regrets with this expensive purchase.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Problematic Monitor

    Having all kinds of display issues with this LG 5K monitor. For some reason, I keep getting dropouts in my video and the monitor shuts down especially when its hot/humid outside. I called LG and they told me to d/l new firmware which I did, which unfortunately did not help, monitor has serious problems.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Not a reliable display many problems

    Bought this unit about two months ago and installed all the firmware updates as LG mentioned to do. Still problem after problem, from the USB hub (not recognizing devices) from the black screens to kernal panics. This display is plagued with problems, and cant believe Apple endorses this one.

    I went back to my old Apple trusted Thunderbolt display and love it, very reliable and gets the job done, absolutely perfect quality and Apple reliability. In a business, we need something reliable.

    10 of 10 people found this useful