• 1.0 out of 5 stars

    Don't buy it

    • Written by Paulo M from El Cerrito

    Six weeks ago, I bought the top of the line 13in-MacBook Pro, a Blackmagic eGPU, and the LG UltraFine 5K Display. Two days ago, the monitor went blank, so I contacted customer service. The call lasted over one hour, and we tried all possible combinations to fix the problem but eventually we gave up. After that I did a careful internet search and I was surprised by the large number of people having similar problems. I hope that I can fix the problem soon by going to the Apple store but I suggest that you avoid this pain.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Neil P from Covina

    Bought it in August of 2017. 14 months later it starts sprouting vertical always on lines. comes with a 12 months warranty so the solution is nothing but replace.

    Never had a monitor that went out so quickly or came with such little support. Never again

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Not conpatible with Mac Pro!

    • Written by David B from Fairfax

    The old and much nicer Cinema Display works better with Pro systems and look much better doing it. This display can't even run at 4K yet alone 3K resolution with Apples best computer. I wish Apple would update the specs to mention this display does not work correctly with Apple desktop computers.

    UPDATE! Does not work with 2018 Mac Mini either

    9 of 16 people found this useful

  • 1.0 out of 5 stars

    Interferes with Internet Connection

    • Written by Rod W from Teignmouth

    I would love to say I love my LG monitor - the picture quality is amazing!

    However, mine appears to have a major flaw and I'm not sure if others are experiencing the same thing. Since installing my monitor next to my MacBook Pro I've been having increasing internet connection problems with my internet freezing. I've been blaming BT and my ISP. I upgraded my router and even tried changing channels on my router and multiple other 'fixes'. Nothing worked and the problems grew progressively worse until it's reached a point where I couldn't work! But here's the weird thing - I realised that the connection problems were isolated to my home office. So I started investigating further. And here's the really weird thing - if I turn off the LG monitor, my internet connection problems are instantly resolved. Nothing else impacts performance - but the second I turn my monitor on, internet crashes. Online support were of no help and just said I'd need to take my MacBook Pro and screen a Genius Bar. It'll be interesting to see what happens...

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by JIE Y from Champaign

    No big difference from those 200-bucks-monitor

    3 of 20 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Lauren V from Southern Shores

    Bought July 30th, and didn't use it for the first two weeks. Now that I have been using it for the last two weeks, it has blanked out on me 5 times. It's getting more and more frequent. There is no power button on this so you can't power it on and off, the only choice is to pull out the plug and hope that causes it to flicker back on. I thought it was only when the computer went to sleep, but now it just happens while working. Apple top tech suggest shutting down the computer to get it to work every night, LG tech suggests change the power outlet it was plugged into. Forget it. Don't buy this monitor. This or the B version. Junk. LG tech support is a joke. Run away Run away. Mine is going back today.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Leads to my audio constantly buzzing

    • Written by Denis K from Baar

    Ever since I started using this monitor I have crackles, buzzes and hums on my audio equipment as long as I am near the monitor. Even using my iPhone with some headphones near the monitor will lead to a buzzing on it. Great picture quality though.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Worked ok for 16 months, now failing with crashing MacBook Pro

    • Written by Peter N from Woodside

    I am working with a 2016 MacBook Pro 13 inch and all worked ok but now constant crashing when reconnecting after sleep mode. Restarts the computer with all the issues. Flickers for some time on/off after restart and then works until the next reconnect.
    The sharpness is really great, colors are very good, however, it could be brighter. It also had issues before with turning black while working and coming back immediately. No normal USB ports, only USB-C which means I had to buy additional adapters for standard devices that are not even offered as USB-C, yet. It is a shame that Apple is selling this for the high price but not offering any support and does not care for the issues. I would highly recommend staying away from this display.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Still crashes MacBook Pro (2017) nearly every time it sleeps

    • Written by G Chadwick S from Brewster

    The monitor looks great, good real-estate, clear text etc. But it frequently crashes my MBP. If I go to lunch, I come back to a post-boot login screen. Can't believe this is still happening. No updates have fixed.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Beautiful Panel but Terrible in Every Other Way. No support.

    • Written by Blake F from San Francisco

    I have two of these LG UltraFine 5k Displays that I use with a 2016 MBP.

    The good:
    -The panel is beautiful (I believe it is the same used by the 27" 5K iMac).
    -The built in camera and microphone work.

    The bad:
    -Thunderbolt 3 only (wont work with a PC. Apple only)
    -Causes sleep wake failures and shuts down my MBP. Apple replaced the logic board on my MBP because of this issue and with the new logic board I still experience the same problem when both monitors are in use. Really disappointing because Apple says my computer supports two of these monitors...I would not spend $2,000 on incompatible monitors...shame on Apple and LG for selling this garbage.
    -Does not support portrait mode.
    -Speakers are unusable. They crackle on both monitors.
    -Ugly design.
    -Glare from glossy screen.

    Apple should make a Cinema Display again so that their customers can avoid this nonsense.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    Crashes and dead after 14 Month

    • Written by Andreas S from Neuss

    3 out of 10 times I connected the display to my new MBP Touchbar it crashed the system.
    The camera and speakers are working only after a restart.
    And from today on it is not working anymore. Just black

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Poor Picture Quality, Glitchy Functionality, Limited Flexibility

    • Written by Paul M from New York

    While this display can have a nice image, and it can be convenient, it's rarely so. The display suffers from severe image retention issues, leaving ghost images of your recent windows all over, the USB ports on the back are slow (USB 2.1, even though they use a USB-C connector), and have frequent issues, the display is often glitchy when restarting/waking from sleep/being plugged in. There also isn't a way to use an HDMI or Display Port cable with it, so external GPUs aren't an option, and you can't plug in an additional source. All this from a display that's significantly more expensive than the competition.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Avoid this display! It's defective

    • Written by Glan T from Bellevue

    This display is defective and has not been fixed by LG or Apple. It's prone to flickering (left and right parts of the screen on and off) making it unusable. It's not the cable as I switched this out with others.

    Just avoid it and settle with a Dell 4K or like It's not worth the hassle.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Failed after 14 months

    • Written by Steve M from Cutchogue

    The fan on this monitor failed after 14 months, 2 months after the manufacturers warranty expired. This is an expensive monitor to fail just 14 months after it was made.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Terrible Monitor

    • Written by Andrew I from Coeur d Alene

    I purchased a 2017 Macbook Pro with USB-C ports so I needed to find something to replace my really nice, lovable, Apple Thunderbolt Display, which worked super well with my old Macbook Pro.

    This new UltraFine 5K Display is really awful. I just purchased my 2nd one, only because the display itself is closest to what I had with the Apple Thunderbolt Display. The reason it's awful is that even though my 2nd one is the latest and greatest version, it still flickers. Brand new, and it just randomly starts flickering. No router nearby or anything like that. Secondly the thing I detest is the sound. It went backwards in technology about 20 years. The volume increments are laughable, and the sound quality is just awful.

    The display itself, is nice to look at. That's it's only redeeming factor. And if this thing didn't flicker on me, I'd probably give it 3 stars since I can always just purchase a good quality Bluetooth speaker. However, on my previous Apple monitors, I could always depend on them having really great sound.

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    after updateing sierra my monitor is not working and freeze my mackbook pro

    • Written by KIM J from 용인시/수지구

    Please fix it !!!!!

    20 of 28 people found this useful

  • 1.0 out of 5 stars

    new MBP + 2 monitors = no good

    • Written by Johnston B from Marina de Rey

    I don't know if it's my new MacBook Pro or if it's an issue with LG's monitors, but I can't plug two of these in to my MBP as promised and have it just work (and yes I'm plugging each onein to a Thunderbolt port on either side of the keyboard directly, not daisy-chaining them). If I restart after plugging them in, then they work, but if the laptop goes to sleep, only one of the monitors wakes up and I have to restart again to get the other one to respond. So disappointing. Also, the picture quality of these monitors is great, but the build-quality and design of these monitors looks like junk next to my MacBook Pro. They wobble a lot, too, just from typing. It's sad that these are probably the best available right now.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Great picture, bad everything else.

    • Written by Cody C from Mission Viejo

    The colors, contrast, and clarity are phenomenal. Best I've ever experienced in a monitor. HOWEVER, the picture quality does not outweigh the glaring negatives about this product. To start with a big one, when waking my mbp from sleep w/ the monitor plugged in, there's about a 50/50 chance that my mbp crashes. Ridiculous! Another negative is the painful lag when working in adobe programs or sketch. My fully upgraded machine suddenly slows to a crawl when I'm plugged into this monitor. Apparently Apple didn't give the mbp's enough guts to handle their own monitors. The last major negative is the frequent static/fuzzy screens that flash on and off when waking up my machine. On the flip side this usually indicates that my computer isn't going to crash, however it takes about 30-45 seconds for the monitor to display my desktop after strobe-like static flashing.

    TLDR: Great image. Horrible user experience. Monitor must be unplugged at all times when not using your computer or else risk a total system crash and reboot.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Don't expect much...

    • Written by Greg E from Atlanta

    This display is OK for what it is, but don't expect 5K resolution, and don't expect the internal USB-C hub to be particularly useful...
    I have had this display for nearly a year, and used it with two different 2016 MacBook Pro's (and three different motherboards between them). None of the MacBook PROs have ever offered me a 5K resolution option. The "default for display" is 2560x1440 and no scaled resolution better than 3200x1800 is available. This doesn't bother me so much as 2560x1440 is pretty adequate. However, more problematic is that the internal USB-C hub is terrible. One of the basic utilities of this display is that it can offer one-wire-docking for your MacBook, and if you're on a wired network this is accomplished by having a USB-C -to-ethernet adapter (I'm using Apple's) plugged into the back of your monitor so that you get networking when you plug your mac in as well as video, mic, speakers and camera. But if you actually *use* the network, the LG USB-C hub can't handle it. For me, this evidences itself in video conferencing. I can get on a video conference, but generally after a few minutes the network drops off, then the MacBook doesn't see the LG's camera, microphone or speakers anymore. I recently sent the LG display in for repair in the hopes of addressing this issue, but it has returned unchanged. (And the notes on the repair ticket don't mention the problem, instead saying I sent it in for "video problems". Apple takes no responsibility for this display and LG Tech support is not particularly useful.)

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Dont buy

    • Written by Rishi R from Palo Alto

    Dead on arrival. Had to return. Consistent with bad reviews.

    21 of 25 people found this useful