• 1.0 out of 5 stars

    1 star because 0 isn't an option

    • Written by Scott R from Louisville

    Why Apple thought it was a good idea to outsource their displays is beyond me. Image retention, crashes when switching from older Thunderbolt displays, horrible aesthetics, volume control issues... total embarrassment to my Mac setup.

  • 1.0 out of 5 stars

    Garbage display DEAD after 2 years

    • Written by Mohammed D from Los Angeles

    I bought this display when it came out, the wifi issues aside, this thing was great until 2 years later it suddenly died on me. Now I'm out the $1k I spent on this thing. Stay away.

  • 1.0 out of 5 stars

    Does not work with newest (2018) MacBook Pro

    • Written by Maxfielfd B from San Francisco

    As others have said, this does not work well with Apple's newest hardware.

    This monitor interrupts the bluetooth connection from the 2018 MacBook Pro - meaning you can't use a Magic Keyboard and (especially) Magic Mouse reliably with this monitor and the 2018 MBP. Constant lost connections.

    Additionally, this monitor causes the MBP to revert to a completely black screen after unplugging - meaning you have to manually restart your laptop each time you disconnect from the monitor.

    Overall - Looks great, just doesn't work well.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Apple Thunderbolt Display MUCH better!

    • Written by Joanna C

    I bought this for my home office, but have had nothing but issues. Already been sent to LG twice and came back with same issues. Ended up selling it and getting an Apple Thunderbolt Display. The colors are MUCH crisper on the Apple Thunderbolt Display and it matches my Macbook pro perfectly. Apple quality is the best, have not had any issues - zero with the Thunderbolt Display...And a good value too! Highly recommend going to the Apple Thunderbolt 27" versus the LG 5K...I will never buy another LG product again!

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    No Split Screen.

    • Written by Nathan D from Mounds View

    LG touts this monitor as supporting split-screen options. I was excited for this. After receiving monitor, I was unable to get this feature to work (via LG Screen Manager). After 45 minutes with LG support, I am told Apple has disabled this feature, "call Apple". Yeah. Other features so far are awesome, but to advertise a feature that's not available is fraudulent. Thus 1 star

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Do yourself a favor and buy a Thunderbolt Display instead

    • Written by Kimberly S

    I bought a few of these LG 5K displays for the office...They were so terrible with random shut offs and power downs...I ended up just returning all five of them and getting myself some used original Apple genuine Thunderbolt Displays instead. I have never been happier and now all my equipment is genuinely Apple and matches too. Very happy with my thunderbolt display from Apple and bought it on eBay for a fair price.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Get a Thunderbolt Display instead!

    • Written by Chris D

    This is the worst monitor I ever owned. Nothing but problems and issues...I ended up just buying a Thunderbolt Display on eBay for $650 and its pure Apple quality. The LG just kept turning off and on all the time on its own and the color on it wasnt very good. Recommend to get a Thunderbolt Display instead, works great no issues.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    i don’t think you should buy this monitor…

    • Written by Todd L from Farmington Hills

    i never write reviews, and i LOVE everything apple (i even love apple products with some flaws)… but i bought this monitor and:

    - it was tilted to one side, and could not be straightened, so it was replaced, then…
    - it had a very strong green cast to it, which could not be fixed either by calibration or by a factory reset. the apple business team members who helped me (they’re great!) even checked this same monitor which was set up in the apple store and confirmed the strong green cast.

    maybe you don’t care if there’s a green cast (assuming you don't first get one with a permanently-tilted screen) but i do desktop publishing and design and i need a monitor that can represent at least fairly accurate colors… so i bought another brand.

    best,
    todd

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    BUYER BEWARE!! ONLY WORKS ON OCCASION!!

    • Written by Alex A from Philadelphia

    I have never taken the time to review a product on the Apple site before, but am so disgusted by what's transpired, I felt compelled to share my experience with others.... Beyond disappointed with my purchase. This hunk of overpriced junk does not work as described. First, you have to purchase a different cable.... the one that comes in the box does not work properly, and is incapable of transmitting data at the required speeds (20 vs 40gb/s)... this was something that was recommended to me by an Apple Genius when I complained that the screen wasn't working as promised (she also said that it seems to sometimes work better if you use the ports on the right side of the computer, but that doesn't seem to make a difference for me). Second, it works sporadically... at best. Sometimes, you plug in your computer and it works just fine (maybe 2 out of 5 times). 1 out of 5 times, it doesn't work on the first go, and its a game of plugging and unplugging until the monitor decides in wants to work. Probably 2 out of 5 times, there is nothing at all. No image, no connection, no nothing. Restarting the computer *occasionally* makes a difference, but usually not. So 2 out of 5 days/week (I take my laptop to and from work every day) I am wholly unable to use this monitor.... completely unacceptable for a $1300 screen.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Used ~12 hours, developed bad lines

    • Written by Brandon K from Austin

    Monitors shouldn't develop a pink streak after only being used lightly for a week.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Wobbly, single input

    • Written by David B from Concord

    No one can responsibly buy one of these without seeing it in a store. It wobbles if you breathe on it. I've seen better constructed stands on $180 monitors. This was not a one-off abused floor sample. Many reviews say the same thing.

    This monitor only has a single input. That was also a deal-breaker for me; I maintain other machines.

    I'm buying the just-released LG 32UL950-W 4K monitor at this same price. My one reasonable fear, having seen that LG can sometimes build junk, is that this will also have a wobbly stand. Some LG stands are fine; I'm playing Russian Roulette.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Don't buy it

    • Written by Paulo M from El Cerrito

    Six weeks ago, I bought the top of the line 13in-MacBook Pro, a Blackmagic eGPU, and the LG UltraFine 5K Display. Two days ago, the monitor went blank, so I contacted customer service. The call lasted over one hour, and we tried all possible combinations to fix the problem but eventually we gave up. After that I did a careful internet search and I was surprised by the large number of people having similar problems. I hope that I can fix the problem soon by going to the Apple store but I suggest that you avoid this pain.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Neil P from Covina

    Bought it in August of 2017. 14 months later it starts sprouting vertical always on lines. comes with a 12 months warranty so the solution is nothing but replace.

    Never had a monitor that went out so quickly or came with such little support. Never again

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Not conpatible with Mac Pro!

    • Written by David B from Fairfax

    The old and much nicer Cinema Display works better with Pro systems and look much better doing it. This display can't even run at 4K yet alone 3K resolution with Apples best computer. I wish Apple would update the specs to mention this display does not work correctly with Apple desktop computers.

    UPDATE! Does not work with 2018 Mac Mini either

    18 of 31 people found this useful

  • 1.0 out of 5 stars

    Interferes with Internet Connection

    • Written by Rod W from Teignmouth

    I would love to say I love my LG monitor - the picture quality is amazing!

    However, mine appears to have a major flaw and I'm not sure if others are experiencing the same thing. Since installing my monitor next to my MacBook Pro I've been having increasing internet connection problems with my internet freezing. I've been blaming BT and my ISP. I upgraded my router and even tried changing channels on my router and multiple other 'fixes'. Nothing worked and the problems grew progressively worse until it's reached a point where I couldn't work! But here's the weird thing - I realised that the connection problems were isolated to my home office. So I started investigating further. And here's the really weird thing - if I turn off the LG monitor, my internet connection problems are instantly resolved. Nothing else impacts performance - but the second I turn my monitor on, internet crashes. Online support were of no help and just said I'd need to take my MacBook Pro and screen a Genius Bar. It'll be interesting to see what happens...

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by JIE Y from Champaign

    No big difference from those 200-bucks-monitor

    10 of 30 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Lauren V from Southern Shores

    Bought July 30th, and didn't use it for the first two weeks. Now that I have been using it for the last two weeks, it has blanked out on me 5 times. It's getting more and more frequent. There is no power button on this so you can't power it on and off, the only choice is to pull out the plug and hope that causes it to flicker back on. I thought it was only when the computer went to sleep, but now it just happens while working. Apple top tech suggest shutting down the computer to get it to work every night, LG tech suggests change the power outlet it was plugged into. Forget it. Don't buy this monitor. This or the B version. Junk. LG tech support is a joke. Run away Run away. Mine is going back today.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Leads to my audio constantly buzzing

    • Written by Denis K from Baar

    Ever since I started using this monitor I have crackles, buzzes and hums on my audio equipment as long as I am near the monitor. Even using my iPhone with some headphones near the monitor will lead to a buzzing on it. Great picture quality though.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Worked ok for 16 months, now failing with crashing MacBook Pro

    • Written by Peter N from Woodside

    I am working with a 2016 MacBook Pro 13 inch and all worked ok but now constant crashing when reconnecting after sleep mode. Restarts the computer with all the issues. Flickers for some time on/off after restart and then works until the next reconnect.
    The sharpness is really great, colors are very good, however, it could be brighter. It also had issues before with turning black while working and coming back immediately. No normal USB ports, only USB-C which means I had to buy additional adapters for standard devices that are not even offered as USB-C, yet. It is a shame that Apple is selling this for the high price but not offering any support and does not care for the issues. I would highly recommend staying away from this display.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Still crashes MacBook Pro (2017) nearly every time it sleeps

    • Written by G Chadwick S from Brewster

    The monitor looks great, good real-estate, clear text etc. But it frequently crashes my MBP. If I go to lunch, I come back to a post-boot login screen. Can't believe this is still happening. No updates have fixed.

    13 of 16 people found this useful