• 1.0 out of 5 stars

    Belkin did no QA on this product

    This product is great... in theory. I have 2 4k displays plugged in to this at my desk, and was looking forward to only plugging a single cable into my macbook to dock it. This product not only does not work, but it doesn't even "not work" consistently. Sometimes no displays will work, sometimes on the USBC display will work, other times only the DP display will work. Maybe 1 out of 100 times, both displays will come on and function properly. This is usually after 15-20 minutes of plugging and unplugging the dock every morning. Belkin support does not help. Garbage product.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Don't attempt to use an external screen with hdmi cable

    If I use the dock to connect a 32 inch screen in hdmi, every time I plug the dock to the macbook pro it simply freezes the mac. If you plug the hdmi cable directly to the mac, there is no issue. I though that paying such a price for a usb hub would assure me a certain level of quality, this is obviously not the case. Belkin support page for this product has no useful information, the product is old and should have been patched, but no effort is done on this side as well. Take the money and go skiing, it's a better investment.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Ethernet Port BUGGY!

    At startup or reboot the ETHERNET PORT ON THE DOCK DOESN'T ACTIVATE. Reconnecting the plug to the dock doesn't work either - the only solution is to replug it on a switch or router in order to make it work.

    BELKIN should get its work done and deliver a firmware update as the ethernet port remains unusable at this point!

    These are issues on a CURRENT TOP-OF-THE-LINE 15" MACBOOK PRO and up-to-date High Sierra, and equally occuring on Sierra, as well !

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Compatibility issues

    As others have stated before me, this product is NOT compatible with a 12" MacBook (2017). Had I known before I would've saved myself a lot of money. It's absolutely ridiculous that this isn't stated anywhere!

    14 of 22 people found this useful

  • 5.0 out of 5 stars

    I am not having any issues in the other reviews. It is working great.

    I am writing this after reviewing a number of negative reviews. I checked with the company's desk top support team and they have not had any of those issues either. We have ~50 of these deployed I believe.

    I have been using the dock at work daily without any of the issues others have run into. I have a dual Dell monitor setup and use the built in monitor. I have one monitor connected by the HDMI slot and the second in a USB-C to DVI adapter. I also use the ethernet and both back USB 3 connections. Add using the second USB-C slot to connect to to the MacBook Pro and I have all the back connectors full. I have used the front connector to hook up a non-apple USB 3 DVD drive. I also use the head phone or speaker jack on the front.

    The only problem I have had is it stopped charging the Mac at one point. I power cycled the Belkin Dock and everything was back to normal.

    8 of 13 people found this useful

  • 1.0 out of 5 stars

    Does not work with Apple products

    Let's be clear on this, Apple sells it in their store, does not work with MacBook Pro 2016 or 17 very well at all. If you can get USB-C to USB-C to even recognise the dock, then you may get it working for a while. Try adding a 4k or 5k display, no chance, it just does not work at all.

    Who is at fault? Quite clearly Apple. They no longer put in quality control when updating their OS to ensure it works with products they sell in their stores.

    Apple rode the Steve Jobs train for a good while, now though we are seeing what this company looks like without a strong man at the top. For me it is no longer buy buy, it is bye bye Apple, you lost a customer!

    19 of 31 people found this useful

  • 3.0 out of 5 stars

    Functional, and does what expected, but it has some kinks to work out

    I was on the fence as to whether to give this product a 3 or 4 star rating. It does work with my 2016 Touchbar MacBook Pro. I have a 4K monitor connected via DisplayPort, a USB keyboard, and an external Thunderbolt 2 drive (connected via a Thunderbolt 2 to Thunderbolt 3 cable) call connected to it. It mostly does the job just fine. I would be happier if there were more ports.

    What it does do really well is charge my MacBook and allow me to connect only one cable for charging the MacBook and connecting my monitor and all of my other devices. Previously I had to plug-in or un-plug several cables whenever moving my MacBook to/from my desk.

    That being said, it's not perfect. I have my 4K monitor set to scale to 2650x1440 and sometimes when waking up from sleep, it comes back as a pixel-doubled 1920x1080 retina resolution. This may be a problem with OS X and not with the dock, as I hadn't experienced it before, and started noticing it a few weeks ago after installing some OS X updates.

    Another odd thing about it is that, when the computer is sleeping, the monitor keeps powering on and off throughout the night. Before having the dock, I connected the monitor directly with a USB-C to DisplayPort cable and didn't have this problem. Now I have to power off the monitor each day.

    Overall I'd say there is a lot of work to do on the Thunderbolt 3/MacBook integration, although I think Apple shares some responsibility in this as I've had other Thunderbolt 3/USB-C issues unrelated to this dock. I used an Apple Thunderbolt (2) Monitor with my older MacBook for a few years and it always worked perfectly. So it's a little frustrating that I have to deal with these kind of issues now. But I hope that as Thunderbolt 3 and USB-C become more mature, some of these issues will go away.

    I almost gave this Belkin dock a 4 star rating because, in spite of it's problems, it seems to be the best available right now to use with the latest MacBook models. I'm not aware of a better dock (although welcome the opportunity of being corrected), so I'd still recommend buying it if you use a later model MacBook and need a desk/large monitor setup. But just be aware, it's far from perfect.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Worked great until all of a sudden it didn't

    This is the Apple recommended cable to connect to the LG UltraFine 5K Display, which I also purchased directly from Apple. It worked great for 6 months, no connection issues, and then all of a sudden in the last month when I plug my computer in I keep getting an error message saying that this accessory is not compatible with Apple products.

    I have to plug and unplug the cable into my computer about a dozen times/ day to get it to work, which makes me nervous about wearing out the receiving end on my computer. After a cursory search to try to find a fix there's nothing obvious on the Apple forums. Either way, I shouldn't have to waste my work hours searching for a fix to equipment that costs a combined $5,000+. Really disappointed with the user experience on this one.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    do not buy if you are planning on using it for a monitor

    The video will blink in and out. You will also have to unplug the monitor and dock multiple times to make the video display again. Do not buy.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible Product!

    I have never been so disappointed by a product from Apple before in my life! This Belkin dock is useless! It disconnects from my monitors all the time and only resolves itself after a restart - I would strongly recommend you DO NOT BUY THIS RUBBISH

    13 of 20 people found this useful

  • 2.0 out of 5 stars

    Many problems...

    I don't know if this is a problem of my MacBook (2017) or the Belkin. But nobody can help me. After my MacBook runs over the Dock, my MB reboots. Also when my MB goes into the sleep modus, over the speakers you always hear a noise every minute. To me this is not compatible with my MacBook (Touch-Bar, 2017)

    9 of 9 people found this useful

  • 3.0 out of 5 stars

    Awesome, most of the the time

    My entire office has 1080p monitors, Thunderbolt 3 enabled Macbook Pros and use several chained dongles to get their items to work. I have dual 4k monitors connected to this dock and 90% of the time it works great. Though, when coming back my computer sleeping, a majority of the time, one of the two monitors wont turn back on and it's showing it's still connected. Completely random.

    It's pretty good, I can't tell if its the macbook pro, or this dock. But something is funky. I should have gone with the generation before touchbar, they were solid as a rock.

    8 of 8 people found this useful

  • 3.0 out of 5 stars

    Seems solid, want to rate higher

    Downsized from a 1st gen USB-C MacBook and CMP to a 2016 15" MacBook Pro. Wanted to save space and be able to run in clamshell and drive 2x 4k monitors. While a bit more than expensive other offerings, this TB3 expander from Belkin is solid. It is well designed and I've had no issues with my displays or external devices when plugged into it and actively using it throughout the day. So why don't I give it better than 3-stars? Blame Apple, IMO. I come down to my desk in the morning and almost daily it has crashed or restarted when plugged into the Dock. If I've been mobile and plug it into the Dock on return, OSX crashes and restarts. Plugging this device into a TB3 port on the MacBook Pro should not do this nor should simply leaving it connected! Apple no longer "just works." And as a result this Dock doesn't either.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    The Dock has Video problems

    The specifications say 1- 5K or 2- 4K monitors, but mine can only manage one HDMI 1080p, and barely at that. Like another reviewer, I also tried different monitors, cables, and adapters, with better and worse results. Without good video support, it's just a very expensive USB dock. I am also running a 2017 Macbook Pro with Radeo Pro 560 Graphics. I bought the computer and dock at the same time, though, so will update this if I find out it's a problem with the MB instead of the Express Dock HD.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Does not work with Mac Airbook that has single USB C port!!!! Don't bother!

    The docking station is a great idea if you have the Pro with a Thunderbolt 3 USB C secondary port. If you have the MACbook Air with only one USB C port then you are out of luck, this docking station will NOT, I repeat NOT work. It is NOT compatible because the USB C port is just that, a USB-C port it is NOT a Thunderbolt 3 USB-C port.

    I am going this a 2 star because the store should probably know that it is not compatible. I had no idea there was a difference between a USB-C and a USB-C thunderbolt, I don't think most people would. It is getting a bad rating because they should probably state on the box somewhere the MODEL of computers it is compatible with or at least a statement saying it is NOT compatible with MAC Airbook with only one USB-C.

    Try the OWC USB-C Dock, it has 2 USB C ports, 4 USB ports, Headphone jack, SD Card slot, HDMI and a Cat5. Has a few minor irritating issues like when my computer goes into sleep mode it looses connection and often has to be turned off and back on. Other than that it works well with my external drive, my trackball mouse, usb flash drives, etc...

    10 of 21 people found this useful

  • 3.0 out of 5 stars

    MacBook Pro 15-inch, Late 2016

    I've been using this with my Late 2016 MacBook Pro for several months both at home and at work. The dock connects to a single LG 38UC99-W 38-Inch 21:9 Curved UltraWide QHD+ IPS Monitor; Wired Ethernet as well as a few USB devices.

    The problem is the display is normally not recognized when initially connecting up my MacBook to the dock. Removing the power from the dock and replacing will often resolve the issue but sometimes that doesn't even work.

    I'm not sure if the problem is with the dock or the MacBook but it is a problem. Spending this much for a dock and a MacBook this should work without any issues whatsoever.

    Once connected, the dock does what it is supposed to do. With my old MacBook (which I miss) I used a CalDigit dock with no problems.

    11 of 13 people found this useful

  • 2.0 out of 5 stars

    Not happy about this purchase. Disappointed in Apple and Belkin

    Ever since plugging this dock in- my Mac crashes after sleeping for a ? period of time. I've resigned myself to having to reboot it about half the time I come back after taking a break or overnight.

    This dock won't run an Apple Superdrive. Some of us still have to burn DVDs for software downloads!

    Almost every time my "new" MacBook Pro comes out of sleep- my monitor arrangement has changed and I have to fix it.

    EVERY time my MBP boots the monitor on this dock's DisplayPort won't turn on and I have to unplug the dock from the MBP and plug it back in again. Sometimes this resets it, sometimes it doesn't. Every time this happens, similar to the sleep problem, I have to edit my monitor arrangement again.

    I didn't have these problems with the old Belkin Thunderbolt 2 dock I was running with a TB3-TB2 adapter from Apple. (Well, except for the Superdrive problem, which I'm surprised even works with Apples USB-C adapters.)

    I don't know if this is actually Belkin's fault or Apple's, but frankly I've about had it with the "new" MacBook Pro.

    26 of 28 people found this useful

  • 5.0 out of 5 stars

    Excellent for Casual to Moderate Users

    This is a great device that delivers on the promise of Thunderbolt 3. I'm connecting several peripherals, speakers, a 29 inch ultra wide monitor (1080p), and charging the device all through one cable. Even with Thunderbolt 2 docks, one still had to plug in a power cable; a minor but limiting constraint since it required an extra charger or designing a workstation to be able to easily access the charger if you travel somewhat frequently. With this dock, I can keep the product issued charger in my travel bag and have a true dock / charging station set-up when I come home. From my experience as a casual/moderate user, it's a great accessory.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Does not work with NetBoot

    This Belkin device does not allow a Mac to NetBoot. Other USB-C dongles work fine in my experience with NetBoot. This docking solution does not. If you require NetBoot functionality, you will need an additional solution or a different device to achieve your needs. If this had NetBoot support it would be much higher rated.

    15 of 18 people found this useful

  • 3.0 out of 5 stars

    Careful with 4K MST Displays like Sharp PN-K321 ASUS PQ321Q

    The 15" Macbook Pro with Thunderbolt 3 supports only two video streams out each side of the machine for 4 total. This means that the Belkin dock can only support two monitors. More importantly, an MST (multi-stream-transport) display counts as TWO streams because of, well, the multi-stream-transport. This means that if you connect one of these listed monitors to the Belkin dock via a Macbook Pro, it will be the only monitor that works. Or, if you connect some other monitor first, then the MST monitor will not run. I am particularly disappointed to not have this clear from the start, as these two 4K monitors were the first recommended by Apple, and the Sharp version was available in the Apple Store for quite some time and implicitly recommended for operation with Macs. This behavior seems obvious to me now, but I wish it were more obvious before I invested the time. Best of luck for your configuration.

    90 of 97 people found this useful