• 3.0 out of 5 stars

    Very Nice Quality - but does crack easily

    • Written by Edgar M from Oakland

    I purchased this case along with my new MacBook Pro about 1 1/2 years ago. I purchased my laptop as a replacement for my iMac and have gently used my laptop since I purchased it - really it's not used very often, but I wanted to make sure it was protected from any exterior damage, so I purchased this case for it. It does snap on very easily and looks and feels great - you can tell it's made of great materials. I also purchased a leather sleeve for my laptop and always have it inside of that sleeve. I noticed a couple of months back that my case was already cracked in the corner despite the fact that I don't use it often, don't travel far with it, and have never dropped it. It was a bit disappointing. I will say though - their customer service is great and they are in the process of replacing it now, so that's great! I'm hoping that they've improved the material so that it doesn't break as easily, but am still happy to have something to protect my laptop from external damage!

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by Christopher T from Berkeley

    Apple shouldn't sell this product. You're better of taping 50 $1 bills to the surface of your MacBook that wasting your money on this travesty. As noted here and elsewhere, it begins disintegrating after a few weeks. Every day, I find small bits on plastic on my desk, generated from cracking, brittle corners.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Cracked Corners

    • Written by Matthew G from Charleston

    Within 2 months, the front two corners had cracked off and the case became totally useless. Threw away and will not be purchasing more hardshells made of whatever material Incase uses.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Great Case BUT Causes My MacBook Pro to Overheat!

    • Written by Sabrina O from Conway

    As the title states, this case works well as a case. BUT, for some reason, it causes my (4-month-old) MacBook Pro to overheat... In order to present presentations, I have to take the case off or else the computer will get extremely hot to the touch and the fan will go into overdrive. Once I take the case off, everything is fine... Please purchase a different case if you are going to use your laptop in a professional setting. I am currently searching for a new one.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Do not recommend

    • Written by Lisette P from Altamonte Springs

    The top of my Incase falls off my laptop consistently. The bottom case has a better hold but altogether, the case does not have a good hold over my laptop thus, not a good protective case. The Speck cases apply use to carry was a much better investment.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Doesn't fit and cracks on corners

    • Written by Ashley B from Loganville

    Top pops on just fine, but the bottom does not fit at all. The back end will not pop on, and moving the screen back and forth makes it shift off even more. It started cracking the first week of purchase from just trying to gently pop it into place, and keeps getting worse as time goes on. $50 for this thing! I can't believe Apple can't make a case to fit its own laptop. I want to return it, but this is THE case for my laptop. I don't really get any other alternative...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by Linda M from The Pas

    After a couple of times of removing the case to clean my laptop, the corners around the case started to severely crack. It was definitely not worth the money. Very disappointed in this product.

    7 of 7 people found this useful

  • 2.0 out of 5 stars


    • Written by Austin D from Bridgewater

    Has never been dropped, thrown, or abused in anyway and there are already 2 corners that have cracked. It's not a big crack but it's enough to drive you bonkers. There are other reviewers with the same complaints so I hope as you read this that you see some sort of pattern. Will definitely be getting another, more sturdy, case for my macbook.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Not Recommended

    • Written by Savannah G from Arrington

    I was excited for this purchase as it was the only Hardshell case that fit this computer, but to my disappointment within a month it was already cracking in the corners and not is breaking all around. I had not dropped nor damaged it myself, it was just the poor quality of the case. As a consistent customer with Apple I was extremely disappointed in this product of theirs and was not offered a return or exchange.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    Good fit, not as durable

    • Written by Amit B from Rockville

    We have had it on a MacBook Pro for about 2.5 years as we thought it would protect against accidental falls and bumps. So far the laptop and the case have been well treated with no falls or bumps. But alas the shell started to crack after the first year and after the second year has been chipping from the edges. Typically the edges are around the cutout’s for the ports. Not happy with this performance. Wished I could find a case for the MacBook Pro made if the same stress hardening plasttic of which the iPhone 6 case is made. This phone has had three or four falls in concrete or hard surface but no damage to case or iPhone. Will look for a different design when replacing this MacBook Pro shell.

    Yes, excellent fit and looks and handles great.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Cracked Corners After 3 months

    • Written by Melissa C from South Amboy

    I've had this case for only 3-months and all 4 bottom corners have cracked. One corner is about to crack off completely. I don't carry the laptop around too often (stays stationary on desk 4-5 days a week). And when I do bring the laptop home, it goes in a fitted cushioned sleeve.

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    Protects, but not a perfect fit

    • Written by Xavier S from Temse

    Pros: it does protect your laptop from accidental scratching.

    - with the case on, I can't open my laptop to the full extent it went before. Screen opens to just over ~90°, which is just disappointing and disturbing when you try using it on your lap
    - bottom case doesn't fit terribly well (I have to keep clicking it back on the front corners)

  • 2.0 out of 5 stars

    Already cracked after light use

    • Written by Mauryia M from DOVER

    My laptop rarely leaves my home, if it does it's carried in a backpack. I noticed one corner of the top shell is shipped and upon further inspection i realized there were cracks on all corners of both bottom and top shell. I do not recommend this for anyone honestly.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Would Purchase Again

    • Written by Mallory W from Ruston

    I was hesitant to purchase this case based on previous reviews, but since buying the product, I haven't had any issues. The bottom side shell could fit a tad better, but it stays on. I have never had either part of the shell fall off. I have had the case for 4 months, and it has picked up a few scratches but other than that no damage. Using this case I have been able to keep my computer in new condition. Overall, I would purchase this item again.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    • Written by Chelsea C from Streamwood

    This case definitely looks good but it's very slippery in my hands. I use my Macbook Pro 2017 15" on my lap and the case makes it slide around making it difficult to handle. I've also noticed cracks in the corner of the case which is weird since I have never dropped it. But the biggest annoyance for me is that the top case fits but right where the camera is, it lifts off when I try to open the laptop! I also had to fight the bottom case to go on and to this day I still have to constantly "click" it back on. It fits the Macbook terribly...

    Don't buy it since it is definitely not worth your $50.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Looks great... and that's all.

    • Written by Laurence F from Bedminster

    I purchased this for my new 2017 MBPr. It looks great, fits well and looks as though it will protect the item.

    Or so I thought.

    I have had this case for about 2 months now, and, for no apparent reason, all four corners of the case have started cracking and spidering. I carry this in a well padded case and it remains stationary on my desk.

    For $50 I'm horribly disappointed, and of course they won't refund me. They'll offer me a replacement, for an item I don't trust.

    I would avoid this case.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Already Broken

    • Written by Roger K

    I purchased this case from the Apple Store in Roseville, Ca. on May 12, 2017. The install was easy enough and a very good fit. I was extremely pleased with this purchase until Thursday August 24th when I noticed that the front lower corners of the case are both cracked. When ever this computer leaves the house it travels in a thickly padded case from Waterfield that is carried in my backpack. Not one drop, bump or bounce of any kind and the corners are already cracked. The Speck case on my 13 MBA lasted for over 2 years and only failed after a fall (panic stop caused the backpack to leave the front seat and hit the floorboard, my fault for not having it there in the fist place). This thing is junk, spend your money on something else.

    45 of 48 people found this useful

  • 5.0 out of 5 stars

    Incase 15" Hardshell Case MacBook Pro w/ touchbar

    • Written by Nan A from La Mesa

    Although pricey I find it well worth it. I bought another case less expensive and it did not fit well and the protection was minimal. When I put this case on it fit like a glove and offers solid protection - it feels much more secure. I am very happy with my purchase.

    41 of 44 people found this useful

  • 5.0 out of 5 stars

    Easy to fit

    • Written by Frank S from PETERBOROUGH

    Fits very well with the 2016 15" MacBook Pro. The aluminium casing of the machine does warm up with the case on which was a concern, but hasn't caused any problems. It certainly will stop accidental scratching and scuffs when using away from the office environment.

    53 of 58 people found this useful