• 5.0 out of 5 stars

    Worth it.

    • Written by Sarah G from Lorain

    I was switching over to Apple and was worried about no headphone jack. These are perfect for me because you can charge the phone while listening to music. The controls are nice, and the sound quality is amazing. I highly recommend downloading the Rayz app to get the most out of them, the equalizers and settings really make these earphones worth it. I definitely prefer these to other earphones on the market, so I think the price point is fair.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Outstanding technical support

    • Written by Matthew S from Cardiff

    I had a weird issue with my brand new Rayz in that they made a loud buzzing sound. Contacted support, they were very quick about it, helped me get the firmware updated and went through some troubleshooting steps to reset the headphones. They also proactively shipped out an RMA shipping label to return them.

    The troubleshooting steps worked and resolved the issue, so I didn't return them. The headphones are outstanding and the noise cancelling is the best I've ever heard. But their support was beyond excellent especially for headphones.

  • 5.0 out of 5 stars

    Great Headphones and Service

    • Written by Jennifer B from Torrance

    I have had these headphones for well over a year and they have performed very well. I think the noise cancelling capabilities are fantastic. It is super useful that you can turn that feature off and even use the microphones to make you more aware of your surroundings when needed. I can wear these for extended periods of time without discomfort using the x-small silicone ear-tips or small Comply tips, no easy feat for me. I traditionally have a hard time keeping ear buds in my ears but the company recently sent me complimentary ear-wings to remedy that, which helps a great deal. The app is easy to use and is updated regularly. I have been able to update my iPhone while these were plugged in with the extra power pass through female lightening outlet, an indispensable feature for me.

    My original pair did develop a crack in one ear piece, but customer service was quick to send me a new replacement.

    Oh, and the sound and call clarity on both ends is great. :)

  • 5.0 out of 5 stars

    Best earbuds I’ve ever heard

    • Written by Tom M from East Wenatchee

    Absolutely fantastic product! I’m a huge Apple fan...Pioneer, not so much.

    Still, I heard great reviews about these and I’ve been trying to find some earbuds that I like.

    Turns out these I LOVE! They sound INCREDIBLE! Absolutely natural, feels like I’m listening to really nice speakers. Bass is also amazing.

    That’s after purchasing two different pairs of earbuds from both Shure and Audeze that were in the $500-600 range and did a big fat nothing for me. Returned the latter in fact.

    These rule!

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    This is the old version that they are selling

    • Written by ALI S from Bothell

    I bought from Amazon with 2 connectors since Apple uses lightning with my cell phone and USB-C for my iPad.
    I am not sure why Apple store does not carry the newest version since this headset is one of the best in the market.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Great earphones

    • Written by Helene B from Wakefield

    I was looking for lightning earphones and called Pioneer after reading some good reviews to see if there were wings to help keep them in. . . and they had them upon request. Pods don’t stay in my ears. As soon as I bought the Rayz, I followed the instructions to request the wings. There was a choice of either black or white. I was amazed how quickly they arrived, and both black and white sets were sent at that. As soon as I added the wings to the earpieces, I was blown away by the sound. I had tried another brand and was unhappy with them. These are great!

    1 of 3 people found this useful